TiVo Community
TiVo Community
TiVo Community
Go Back   TiVo Community > Main TiVo Forums > TiVo Coffee House - TiVo Discussion
TiVo Community
Forum Jump
Thread Tools
Old 06-19-2013, 06:31 PM   #31
Registered User
Join Date: Oct 2003
Location: Hartford- New Haven CT
Posts: 5,368
Originally Posted by stujac View Post
Ok-I give. I had a big fight with them on my last cc but that was 18 months ago. Sorry. I'm this close to switching to Fios anyway. What's their policy?
Why do you not have FIOS already? I'd love to be able to get FIOS. Comcast is decent, but FIOS is what everyone wants!

I had no issue with Comcast with the self install. I asked for the card, they gave it to me, done.

Premiere XL4 Lifetime 3/26/13 XFinity Double Play
2 TiVo Mini's on Homeplug AV500
80 HR Series 2 Lifetime 4/11/04 DEAD as of 11/2010
Bigg is offline   Reply With Quote
Old 06-20-2013, 12:16 PM   #32
Registered User
Join Date: May 2005
Posts: 3
Here in Howard County, MD it is self install.

rwdavis2 is offline   Reply With Quote
Old 06-20-2013, 01:20 PM   #33
Tell me a joke
Join Date: Jul 2002
Location: Massachusetts
Posts: 7,024
I don't think Comcast reps intentionally lie. I think they are not trained in many areas and cable cards is definitely one of those areas. Comcast has their priorities and supporting cable cards has never been one of them. It doesn't make economical sense to put a lot of effort into it.

A passing grade? Like a C? Why don't I just get pregnant at a bus station!
aadam101 is offline   Reply With Quote
Old 06-20-2013, 01:58 PM   #34
tabasco rules
NorthAlabama's Avatar
Join Date: Apr 2012
Location: sweet home, al
Posts: 5,373
Originally Posted by aadam101 View Post
I don't think Comcast reps intentionally lie.
i tend to agree with you. turnover in customer service departments is notoriously high, so i would imagine just keeping up with the day to day questions and the addition of new services would keep you hopping.

that said, if comcast cared, the could make good, solid reference materials available for the reps to help tivo customers. that's if they cared.


The truth will set you free. But not until it is finished with you. - David Foster Wallace
NorthAlabama is offline   Reply With Quote
Forum Jump

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off


TiVo Community
Powered by vBulletin® Version 3.8.5
Copyright ©2000 - 2016, Jelsoft Enterprises Ltd.
vBulletin Skins by: Relivo Media

(C) 2016 DBNet - All Rights Reserved. No information may be posted elsewhere without written permission.
TiVoŽ is a registered trademark of TiVo Inc. This site is not owned or operated by TiVo Inc.
All times are GMT -5. The time now is 08:44 AM.
Page generated in 0.12018108 seconds (46.83% PHP - 53.17% MySQL) with 18 queries