Originally Posted by aadam101
I don't think Comcast reps intentionally lie.
i tend to agree with you. turnover in customer service departments is notoriously high
, so i would imagine just keeping up with the day to day questions and the addition of new services would keep you hopping.
that said, if comcast cared, the could make good, solid reference materials available for the reps to help tivo customers. that's if