Review Thumbs screen not working on TiVo Premiere
l have TiVo Premiere XL - a few old or so. It's begun recording a lot of movies (bc my wife tends to record movies), so I wanted to remove some of the thumb ratings from movies, esp those we didn't really like. Movies take up a lot of space and I'd much rather have 5 tv shows in place of each movie in the suggestions. When the Suggestions start filling up with movies, there's not room for much else.
Anyway, on the HD Menus I went to "TiVo Suggestions" and then scrolled to the bottom and selected "Improve my TiVo Suggestions". It brings up the "Review Thumbs" screen that I expected, but after a moment a message appears which says "This screen allows you to review thumbs for programs you've already rated. Please rate a few programs and return to this screen to review them".
I have plenty of thumb ratings, so that should not be an issue. As I said, I've been using this TiVo for a few years. I tried rebooting... I still get the same message. I tried setting it to SD Menus and going to my Suggestion and hitting 'Enter'... I still get the same screen with the same message.
Any idea how I can kick this back into gear??