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Old 05-17-2013, 06:58 PM   #1
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Join Date: May 2013
Posts: 1
Amazon movies not full screen

I used to be able to download movies from Amazon and watch on my Series 3 without a problem. For the last few months, however, the movies play in kind of a "letterbox" format. Instead of filling up the whole screen, there is a wide black stripe at the top and bottom of the screen. Amazon tech support wasn't helpful. Anyone have any idea what is happening? Many thanks.

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Old 05-18-2013, 07:29 AM   #2
True Colors
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Join Date: Oct 2006
Posts: 482
It sounds like you probably have a 16x9 tv set and you have probably been renting movies from amazon with an aspect ratio of 2.35 or 2.40.


This is not a problem...... do some research on "aspect ratio" and you will understand.


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