Originally Posted by dmarzo2
Argh. Why cant Xfinity know this when I call them? I feel like I am being put thru the ringer. TIVO not the biggest help either
Mostly because it takes almost an act of god to find information on tivos through Comcast. Our techs rarely know how to do more that plug in the card and most of them have to call someone else for help to activate them. The call center barely knows what cable cards are.
On Demand is available in most Scientific Atlanta areas. The trick is to have a CISCO box. Cisco bought out SA, and while the newer Cisco boxes aren't as good as the Motorola boxes (no anyroom dvr, and the apps don't control them, for example), they do have access to On Demand. If you still have an SA box, my suggestion would be to go to your local office and get a new one.
Two-way cards do exist. Much like Multi-Stream cards, they are new(er) technology, and cable companies like to take their time integrating something that will enable outside companies to make money using their products. That being said, most of Comcast's M cards are two-way.
Our tech support just doesn't know how it works. As to the difference between SA/Cisco cards and Motorola cards, that I'm less familiar with, as I haven't used anything but a motorola card in years.
Xfinity On Demand through TiVo is new to Virginia, and hasn't rolled out to RVA yet, so I haven't been able to troubleshoot my own just yet. I can update this post as soon as I'm able to play with the system, if that helps anyone?
Hopefully this helps someone out.