TiVo Advisors Panel Survey - Page 7

HeatherA · 11-19-2012, 07:04 AM

Quote:

Originally Posted by lessd

Thanks for sharing...just a little bit to get us all excited.

You're welcome... I'm shocked no one else has said anything. I tried to go back to see if there was any non-disclosure text at the beginning but can't since I've already finished the survey. I don't want to say more if I agreed not to and I can't remember if it had the same text as the TiVo Advisory Panel surveys.

innocentfreak · 11-19-2012, 07:21 AM

Quote:

Originally Posted by HeatherA

You're welcome... I'm shocked no one else has said anything. I tried to go back to see if there was any non-disclosure text at the beginning but can't since I've already finished the survey. I don't want to say more if I agreed not to and I can't remember if it had the same text as the TiVo Advisory Panel surveys.

Do you remember what the subject line of the email said or the email address it came from? I know occasionally in the past their have been owner's surveys for specific products.

HeatherA · 11-19-2012, 07:41 AM

Quote:

Originally Posted by innocentfreak

Do you remember what the subject line of the email said or the email address it came from? I know occasionally in the past their have been owner's surveys for specific products.

It came from Michaela as usual and the subject was: TiVo subscriber survey -- your opinion counts

Nothing unusual. I didn't even realize it was different until I was taking it and it re-directed to the outside survey company.

steve614 · 11-19-2012, 04:21 PM

Quote:

Originally Posted by HeatherA

I tried to go back to see if there was any non-disclosure text at the beginning but can't since I've already finished the survey. I don't want to say more if I agreed not to and I can't remember if it had the same text as the TiVo Advisory Panel surveys.

This is the standard text that I've seen at the beginning of the surveys (note the second bullet point):

Interpret that how you wish.

I see it as a polite request not to distribute the information to outside sources and TCF doesn't count as an outside source (IMO).

crxssi · 11-19-2012, 04:48 PM

Quote:

Originally Posted by HeatherA

You're welcome... I'm shocked no one else has said anything.

I have gotten all the other survey Email but still see nothing like what you have described. Maybe they are picking a smaller focus group based on demographics collected through previous surveys.

innocentfreak · 11-19-2012, 04:51 PM

Well I just got a new survey similar to what Heather describes and there is no request not to disclose. I already did this month's survey so this is something different. I will have to take the survey at home though since I am about to leave work.

innocentfreak · 11-19-2012, 05:56 PM

Well that was a big letdown. It was a general rate and comment survey. It definitely didn't match the subject line.

HeatherA · 11-19-2012, 06:06 PM

Quote:

Originally Posted by innocentfreak

Well that was a big letdown. It was a general rate and comment survey. It definitely didn't match the subject line.

Was it the same one I got? The one that took you to another site to complete the survey? I got another survey today but it was from beta@tivo and was very basic. Quite different from the one I was referring to earlier.

Philmatic · 11-19-2012, 06:12 PM

Same here, I thought it was going to be mind-blowing and they just asked for normal information.

Edit: Ah, I see now, it all changes based on your answer to the frequency of you TV viewing. Select "I do not watch TV" for more information.

Without revealing too much, it IS a new feature, but it isn't mind-blowing by any measure. It has nothing to do with streaming, transcoding or anything hardware related. It's just a new way to present information when you turn on your TV.

HeatherA · 11-19-2012, 06:20 PM

Quote:

Originally Posted by Philmatic

Same here, I thought it was going to be mind-blowing and they just asked for normal information.

Edit: Ah, I see now, it all changes based on your answer to the frequency of you TV viewing. Select "I do not watch TV" for more information.

Without revealing too much, it IS a new feature, but it isn't mind-blowing by any measure. It has nothing to do with streaming, transcoding or anything hardware related. It's just a new way to present information when you turn on your TV.

Oh that's the one I got today... from beta@tivo. Different from the one I was referring to earlier. I must not have answered correctly because i didn't get any info on the "new feature" my survey ended up being pretty basic. Guess I watch too much TV to fit the demo

innocentfreak · 11-19-2012, 06:34 PM

Quote:

Originally Posted by Philmatic

Same here, I thought it was going to be mind-blowing and they just asked for normal information.

Edit: Ah, I see now, it all changes based on your answer to the frequency of you TV viewing. Select "I do not watch TV" for more information.

Without revealing too much, it IS a new feature, but it isn't mind-blowing by any measure. It has nothing to do with streaming, transcoding or anything hardware related. It's just a new way to present information when you turn on your TV.

It sounds like poor wording on the survey. I read that as when I watch TiVo since it said TV and not Live TV. Why would you own a TiVo if you don't watch TV?

crxssi · 11-19-2012, 08:44 PM

Man, this is confusing.

Meanwhile, I still ain't never got nada.

beejay · 11-19-2012, 09:17 PM

Quote:

Originally Posted by innocentfreak

It sounds like poor wording on the survey. I read that as when I watch TiVo since it said TV and not Live TV. Why would you own a TiVo if you don't watch TV?

Yeah, same problem here. I watch my TV set when it plays back TiVo recordings, so I said I watch TV a lot.

Evidently I should have said I hardly ever watch live TV.

crxssi · 12-09-2012, 07:24 AM

Another new survey. A few speed/stability/satisfaction questions and then right into all the non-TiVo stuff. One of the least interesting ones in a long time now.

philw1776 · 12-09-2012, 04:24 PM

The TiVo survey has become a stalking horse for non TiVo topics. May be a money making deal for TiVo.

headless chicken · 12-09-2012, 04:36 PM

Quote:

Originally Posted by philw1776

The TiVo survey has become a stalking horse for non TiVo topics. May be a money making deal for TiVo.

Huh?

crxssi · 12-09-2012, 06:02 PM

Quote:

Originally Posted by headless chicken

Huh?

He is saying that perhaps they are just selling this non-TiVo survey data to third parties, rather than using it themselves. And that is quite possible.

It would be nice if TiVo explained more about WHY they are asking non-TiVo questions. I do find it a bit irritating and offensive. I am taking up my time, free of charge, to provide information to TiVo because I want me and others to have a better experience with the products- not because I want to help them make money on the side.

You might remember that we all started complaining LOUDLY when they starting asking non-TiVo stuff and made those questions *REQUIRED* in order to complete the survey. At least they made it optional a while ago.

headless chicken · 12-09-2012, 09:25 PM

Quote:

Originally Posted by crxssi

He is saying that perhaps they are just selling this non-TiVo survey data to third parties, rather than using it themselves. And that is quite possible.

Oh, okay. I understand now. Thanks. Very uncool if that's true.

beejay · 12-09-2012, 09:53 PM

Quote:

Originally Posted by crxssi

I do find it a bit irritating and offensive. I am taking up my time, free of charge, to provide information to TiVo because I want me and others to have a better experience with the products- not because I want to help them make money on the side.

At least they made it optional a while ago.

It seems there is an obvious solution to your irritation.

headless chicken · 12-09-2012, 10:11 PM

Quote:

Originally Posted by beejay

It seems there is an obvious solution to your irritation.

Thanks for pointing that out. Here I thought I was obligated to fill out every form and field.

nrc · 12-09-2012, 10:22 PM

I thought it was clear all along that TiVo shared their survey data with partners and third parties. Market research is part of their business. If you don't want to participate then don't participate.

crxssi · 12-09-2012, 10:24 PM

Quote:

Originally Posted by beejay

It seems there is an obvious solution to your irritation.

LOL... true. My irritation still persists from the time when it was not optional.

Zaphod · 12-09-2012, 10:38 PM

Quote:

Originally Posted by beejay

It seems there is an obvious solution to your irritation.

While I partially agree, I wish it were that simple. The other piece of it though is that while this was started as a means to gather feedback on Tivo stuff to improve the product, and I would love to participate in that, as of late it seems to have become more 3rd party marketing fluff and less about Tivo itself. It almost seems as though now they just include a couple of Tivo questions just to keep us interested and HOPING we'll fill out the rest, and I question now whether they're even really using the actual Tivo information. I WANT to provide feedback on Tivo itself and I don't mind answering a few questions about 3rd party stuff along with it, but now I question if it isn't all about the 3rd party stuff. If it has become just 3rd party stuff, I kind of wish they'd be honest about it and then I'd just drop out. It needs to go back to where it was more about Tivo and the other stuff thrown in.

mrsean · 12-10-2012, 01:47 AM

I took this opportunity to let Tivo know what I think about their new mascot.

newsposter · 12-11-2012, 12:08 PM

new mascot? after the software update it replayed the animation and i didnt see anything new

morac · 12-11-2012, 04:41 PM

Quote:

Originally Posted by newsposter

new mascot? after the software update it replayed the animation and i didnt see anything new

I think he sarcastically meant Teebo.

waynomo · 12-11-2012, 05:08 PM

I always thought the purpose of the non-TiVo questions was to help them market TiVo to advertisers. When going to potential advertisers they don't have anything like the Nielson ratings. So they can go to advertisers and say that our users are between such and such ages and like to do these sorts of things. So we hit your target advertising audience so advertise with us.

I have no problem with this. It is not like TiVo is making gobs of money. I like the product so anything I can do to help it stay healthy is a good thing in my book.