Originally Posted by Popasmurf
So my mother is interested in a new 4 tuner Premier. I called TiVo and they told me she can't transfer her current $6.95 MSD to the premier, only as far as the Series 3. Has anyone else ran into this? Has anyone had luck getting the old $6.95 MSD on Premier units?
Generally, the Premiere units are not plan compatible with the older plans. If you look at the Terms and Conditions the plans have been spelled out differently with different rates etc. Now that being said, some people have been able to get theirs transferred, but the official line has been "no" for a very long time. You do have the ability to call them up and see if you get a nicer CSR, but there are no guarantees.