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Old 09-05-2012, 01:03 PM   #391
NotVeryWitty
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Originally Posted by Dan203 View Post
It's really stupid that the app hasn't been updated yet! They knew they were doing this contest and they knew the Stream was useless without it, they should have submitted the app update weeks ago just in case.
I agree. My Stream arrived an hour ago, but I'm not going to waste my time setting it up until I can actually do something with it.

It's not the end of the world having to wait a day, but this is just so typical of Tivo marketing...

Oh well, I guess I'll have to watch tonight's football game on the TV instead of on my iPad in bed.
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Old 09-05-2012, 01:07 PM   #392
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Maybe if enough of us complained to TiVo, they'll push Apple harder. That being said, A) I'm not sure that would matter and B) it's only one day...in the grand scheme of things...
My point was Apple has most likely already approved it. It's up to TiVo to release it. TiVo probably set a release date of tomorrow for the update. If it's going to be released today, someone from TiVo needs to log into their App Store account and change the date. When they change the date, it will be available immediately and not require any action on Apple's part.
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Old 09-05-2012, 01:08 PM   #393
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This whole contest has to be one of the stupider promotions Tivo has ever had.

1) You win the opportunity to buy something for full price a day before everyone else.

2) Once you've "won" it, you can't even use it because the app isn't released.

3) They didn't even bother to check if the "winners" were "winners", nor did they bother to see if the Facebook requirements were met.

4) They overnight ship it to make sure it arrives before it can be used.



I agree, it doesn't matter to me. If the contest had been to receive '2-day shipping' on the 4th, I'd be just as happy as I am now. However, it's all very chuckle-worthy at how poorly it was handled.
Botching new releases is par for the course for TiVo unfortunately these days, starting with the Premiere. By most accounts the initial release of the "Mini" will also have some stupid initial requirements at launch in order to support Live TV which a lot of people don't care about, so seems to be heading for a rocky launch as well.
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Old 09-05-2012, 01:12 PM   #394
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This whole contest has to be one of the stupider promotions Tivo has ever had.
But - it sure got a fair number of people talking (particularly us early adopters/evangelists)! So guess that's a win for the marketing department.
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Old 09-05-2012, 01:20 PM   #395
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But - it sure got a fair number of people talking (particularly us early adopters/evangelists)! So guess that's a win for the marketing department.
The Tivo Mini thread got a lot of people talking as well, without some silly contest.

Really, all you need to do is announce the release date, and when orders/pre-orders can be placed and the community here will go wild.
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Old 09-05-2012, 01:21 PM   #396
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What I find most curious is why no one from TiVo has given an update on the app's availability. I thought TiVo staff now monitored the forums. Did they think no one would notice?

And did anyone else notice that the stream has a fan in it?
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Old 09-05-2012, 01:25 PM   #397
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Originally Posted by moyekj View Post
Botching new releases is par for the course for TiVo unfortunately these days, starting with the Premiere. By most accounts the initial release of the "Mini" will also have some stupid initial requirements at launch in order to support Live TV which a lot of people don't care about, so seems to be heading for a rocky launch as well.
I just wish they would have launched the mini and the stream at the same time. of course I'm more interested in the mini than the stream. But i can't use the stream anyway until it's available for Android deviecs.
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Old 09-05-2012, 01:25 PM   #398
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Chatting with TiVo support now (Corina). They said that it should be in the App Store no later than tomorrow. In double checking with "upper level management" (after I pushed about how annoyed the "winners" will be), she reported back that, "The update should be out either tonight or early tomorrow."

I know it's just one day, but I was soooo looking forward to this today. Oh well. I'm an Apple fanboy, but I'll put the blame on their shoulders, EXCEPT...why couldn't TiVo have had the update out ahead of time. No harm, right? Sigh
This makes paying for overnight shipping seem somewhat of a waste of money.

The left hand doesn't know what the right hand is doing at TiVo.

Not to mention the fact that, let's face it, the first version of the software won't work properly when it's released anyway. Bottom line is that it's not even worth opening the box that should be waiting for me at home tonight (assuming I don't have to sign for it).
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Old 09-05-2012, 01:33 PM   #399
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I just sent a polite note to margret@tivo.com and she said it would be available today.

Last edited by Beantownbeanie : 09-05-2012 at 01:41 PM.
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Old 09-05-2012, 01:35 PM   #400
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The whole intent of the silly contest was the people would "win" the opportunity to get the stream 1 day early. If they really don't release the app until the day of general availability, the silly contest becomes even more silly and pointless.
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Old 09-05-2012, 01:46 PM   #401
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... the silly contest becomes even more silly and pointless.
Where is Fofer when we need him?

In theory, the 'winners' would still on average able to use their streams earlier than the "losers", by about half a day. A theoretical loser ordering today would on average not receive his stream until half way through the UPS delivery workday tomorrow.

What's going to be really funny is when the app fails miserably, nobody can use it, and it takes weeks/months/years for a version that works right to be released. Then again, the iPad app has a pretty good track record.
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Old 09-05-2012, 01:48 PM   #402
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I just sent a polite note to margret@tivo.com and she said it would be available today.
I saw your post before you edited and sent my own note as well. I'm glad to hear that our campaign worked out.

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Old 09-05-2012, 01:49 PM   #403
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My point was Apple has most likely already approved it. It's up to TiVo to release it. TiVo probably set a release date of tomorrow for the update. If it's going to be released today, someone from TiVo needs to log into their App Store account and change the date. When they change the date, it will be available immediately and not require any action on Apple's part.
I didn't think that's how it works from talking to other developers. That being said, if true, then everyone SHOULD complain to TiVo...make them force the update!
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Old 09-05-2012, 02:01 PM   #404
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If it really is entirely up to Apple then TiVo should have had the forsight to release the app weeks ago ahead of the hardware release. Trying to time it to match a launch when someone else is ultimately in control is just asking for disaster.

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Old 09-05-2012, 02:18 PM   #405
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The app is UPDATED
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Old 09-05-2012, 02:20 PM   #406
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The app is UPDATED
Beat me by a minute! Awesome news!!! Can't wait to try it out.
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Old 09-05-2012, 02:21 PM   #407
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I think this was mostly a case of having the CSR's message under-promise the availability, just in case. It could have been in nobody's plan to get these units out for people to merely gaze at for 24 hours prior to using.

I also expect that even if both of these products were ready at the same time, TiVo would not coordinate their release so they could get more press. I would.
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Old 09-05-2012, 02:23 PM   #408
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The app is UPDATED
Same here -- checked it 5 minutes ago, and it wasn't up. Just checked again, and it's there.

Box is plugged in already, so about to give it a try...

Edit: Step 1 -- updating the software on the Stream -- "can take up to 20 minutes".
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Old 09-05-2012, 02:23 PM   #409
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Got my Stream.
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Old 09-05-2012, 02:30 PM   #410
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Yay! Now I just need my Stream to get here. It's out for delivery, but says they have until 3:00pm to deliver it. (only 11:30 right now) Come on UPS!

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Old 09-05-2012, 02:31 PM   #411
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The updated app won't work on jailbroken devices.
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Old 09-05-2012, 02:34 PM   #412
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Start of the setup screen
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Old 09-05-2012, 02:34 PM   #413
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https://www.youtube.com/watch?v=eAkLL5x4zaU
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Old 09-05-2012, 02:43 PM   #414
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The updated app won't work on jailbroken devices.
Unfortunately yeah, Dave Zatz had that in his post.

Stream Review

Quote:
Further, the app will not run on jailbroken devices. I assume this is done to meet CableLabs requirements to protect the content.

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Old 09-05-2012, 02:43 PM   #415
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The updated app won't work on jailbroken devices.
Probably a DRM requirement to prevent capturing of the stream. Remember these things work with flagged recordings too, so they have to ensure the path is secure end to end.

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Old 09-05-2012, 02:44 PM   #416
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Very good - updating my iPad now... The Stream should be at the house by the time I get home.

Very excited to play with it.
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Old 09-05-2012, 02:50 PM   #417
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This thing runs hot. No wonder it needs a fan.

System Information page says system temp = 70C.

FWIW, software version says 19.0-01-6.

Tried the closed captioning on a PTI show -- they need to do a little work to make it usable. The captions flash on and off so quickly you can't read them.
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Old 09-05-2012, 02:52 PM   #418
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The updated app won't work on jailbroken devices.
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Probably a DRM requirement to prevent capturing of the stream. Remember these things work with flagged recordings too, so they have to ensure the path is secure end to end.
Wait, so even if I don't own a Stream, the new app won't run on my jailbroken iPad or iPhone?

edit: to answer my own question: yep. I get a message about "unauthorized modifications detected" and then it just closes.
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Old 09-05-2012, 03:08 PM   #419
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edit: to answer my own question: yep. I get a message about "unauthorized modifications detected" and then it just closes.
Ouch! Is there any way to hide the jailbreak from apps like this?

Why is it so easy for the app to detect that the iPad is jailbroken in the first place? Seems like a poor hack if every app can tell it's been done.

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Old 09-05-2012, 03:10 PM   #420
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xCon might work. If not, it may be able to be added.
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