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Old 09-02-2012, 11:00 AM   #1
jwmccnn99
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Join Date: Aug 2012
Posts: 12
Missing ESPN GoalLine

I have a Tivo Premier XL4 in one room and a Comcast supplied HD STB in another. I also subscribe to the Sports/Entertainment package and receive all the channels in the package on both TV's. On the Comcast STB, ESPN Goal Line was added earlier in the week and I receive it with no issues. On the Tivo box it was intially not added as it was on the Comcast STB. I opened a missing channel ticket with Tivo and they have since added it to their on screen guide. Problem is when I tune to the channel, it says that it is not available and to contact my cable administrator. Keep in mind, I have this on my other TV with the Comcast STB but just not with the Tivo box with the Comcast cablecard. Any idea what's going on here????
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Old 09-02-2012, 01:54 PM   #2
WhiskeyTango
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Location: New Jersey
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Do what the message says and call Comcast. They likely did not properly authorize your cable card when the channel was added.
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Old 09-03-2012, 05:34 PM   #3
jwmccnn99
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Join Date: Aug 2012
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This channel magically appeared this morning. I never called Comcast. There must be a delay of 24 hrs or so when Comcast adds new channels until they appear on the Tivo??
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