Tivo Premier will not connect

jbriley3 · 08-02-2012, 01:19 PM

After what was probably a power failure, my Tivo can't connect to the service nor to Netflix. however, scheduled programs are being recorded OK.

Help please.

jrtroo · 08-02-2012, 01:51 PM

Have you tried anything. First up is to reboot it and reboot your router.

sharkster · 08-02-2012, 02:25 PM

Did you have that N33 error this morning? I had that on my bdrm Tivo early this morning and everything I needed to do (watch tv, watch recordings, access living rm Tivo, etc) was fine. It was some weird error that was about downloading and also connecting to service.

I just let it go and went back in there a couple of hours later and everything was fine again. I decided to wait before doing all the restart, restart adapter, etc, stuff. When I checked on it I also checked the VCM connections and that was back on track also.

bbwizard95 · 08-03-2012, 08:24 AM

My TiVo Premier now pops up a grey scale screen informaing the program is "temporarily" unavailable. Of course this applies to everything I try to watch whether in Queue, search, recently viewed etc.

It was good and then simply poof not working Tuesday night (7/30/12).

My Roku(s) all work perfectly on the exact same network of course. Infact I have one of them on the same TV different HDMI connection.

I have cycled power multiple time, deactivated/reactivated Netflix account, and cycled power to all the network devices.

Ideas or info?

bshrock · 08-03-2012, 02:27 PM

If you are wired it may be a dead channel on the Switch/Router try a different output.

zexel · 08-03-2012, 10:58 PM

Quote:

Originally Posted by bbwizard95

My TiVo Premier now pops up a grey scale screen informaing the program is "temporarily" unavailable. Of course this applies to everything I try to watch whether in Queue, search, recently viewed etc.

It was good and then simply poof not working Tuesday night (7/30/12).

My Roku(s) all work perfectly on the exact same network of course. Infact I have one of them on the same TV different HDMI connection.

I have cycled power multiple time, deactivated/reactivated Netflix account, and cycled power to all the network devices.

Ideas or info?

I am having the same problem. started about the same day as yours. So far Tivo and netflix support have been clueless. If you find a solution please post it, i will do the same.

zexel · 08-05-2012, 08:42 AM

Try a new a router. That fixed my problem with Netflix.

Waverly · 08-11-2012, 08:37 AM

I recently set up 3 TiVo premiere boxes and
I cannot connect to Netflix. I receive an error message..."an unexpected error has occurred....."
Receive same error message on all 3 boxes
I can connect to the other Internet services so
I do not think it is a network issue...
Contacted Netflix and followed their suggestions
(unplug router and modem etc) with no success
Contacted Netflix again and they said it is
A problem with TiVo!
Any suggestions?
Thanks

pilotbob · 12-23-2012, 11:39 AM

Quote:

Originally Posted by Waverly

I recently set up 3 TiVo premiere boxes and
I cannot connect to Netflix. I receive an error message..."an unexpected error has occurred....."
Receive same error message on all 3 boxes
I can connect to the other Internet services so
I do not think it is a network issue...
Contacted Netflix and followed their suggestions
(unplug router and modem etc) with no success
Contacted Netflix again and they said it is
A problem with TiVo!
Any suggestions?
Thanks

I just got a Premier XL4 and have this same exact issue. Network is fine. I can connect to other on demand services fine. Did you ever solve it?

Thanks
BOb