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Old 07-23-2012, 12:32 PM   #1
cheepwings
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Join Date: Jul 2012
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Newbee- Not receiving standard digital channels

New tivo user with Longview Kilgore cable co. Cable tech hooked up tivo but left before download completed. We only receive hd channels no standard. Any suggestions? Cable tech is coming tomorrow and their knowledge of tivo seems limited.
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Old 07-23-2012, 01:15 PM   #2
bshrock
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Which TiVO DVR do you have?

If it is the Premiere XL4 that does not support analog cable channels... The Cable Card should re-map the lower analog channels to the standard digital equivalent.
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Old 07-23-2012, 02:30 PM   #3
cheepwings
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It is the XL4. What do I need to do?
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Old 07-23-2012, 02:59 PM   #4
lillevig
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Did you get the correct cable company set up during Guided Setup? If you go into Setup and look at the channel list do you see the non-HD channels listed? If so, are they unchecked? If you get HD channels that are not ClearQAM then the cablecard seems to be working. Can you manually enter something like 26-1 (typical digital, non-HD channel).
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Old 07-23-2012, 03:06 PM   #5
bshrock
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What channels are you missing? You might re-do the guided setup now that you have the updates.

Check the cable card paring Step 7: Determining if the CableCARD is activated
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