TiVo Community
TiVo Community
TiVo Community
Go Back   TiVo Community > Main TiVo Forums > TiVo Premiere DVRs
TiVo Community
Forum Jump
Thread Tools
Old 07-06-2012, 06:45 PM   #1
Tony Chick
Registered User
Join Date: Jun 2002
Location: Sherman Oaks, CA
Posts: 180
Upgrade Premiere to XL4 on T-W Cable

I currently have a basic Premiere with $12.99 monthly service and a cable card from Time-Warner that they needed to roll a truck to install. I've ordered an XL4 from Electronics Expo ($314) to replace it since I need more tuners and don't want multiple boxes.

Are they going to need to roll a truck again to move the cable card from one box to the other?, and will Tivo honor my $12.99 rate or will they try and bump me to something higher?

I guess there isn't much of a market for a used Premiere without lifetime service, I'll keep that in the garage as a spare.

Tony Chick is offline   Reply With Quote
Old 07-06-2012, 07:19 PM   #2
Registered User
Join Date: Apr 2012
Posts: 760
On the truck roll, no. They can do it over the phone. If first line support wants to send a tech, ask to talk to the next level support techs (my local TWC office calls them Level 3 I think).

Not sure on the pricing. Have you considered just getting lifetime for 399? Lifetime boxes have a lot of resell value. I went for Lifetime on my Woot Elite a couple weeks ago.

mrizzo80 is offline   Reply With Quote
Old 07-06-2012, 09:34 PM   #3
Registered User
MeInDallas's Avatar
Join Date: Jul 2011
Location: Dallas, Texas
Posts: 862
Just put your cable card in the new Tivo and then call the cable card hotline to pair it up. The number for Time Warner cable card hotline is 866-606-5889.

Their hours are M-F 8am to 11pm eastern time. Sat & Sun 10am to 11pm eastern time.

It was a very simple process for me, and lord knows I've switched cards around enough for them to get sick of me by now. Sometimes the hold can be 10 minutes or more, and then sometimes they pick up right away. Depends on when you call I guess.

MeInDallas is offline   Reply With Quote
Old 07-06-2012, 09:38 PM   #4
Tony Chick
Registered User
Join Date: Jun 2002
Location: Sherman Oaks, CA
Posts: 180
Awesome, thanks guys!

Tony Chick is offline   Reply With Quote
Old 07-06-2012, 10:23 PM   #5
TiVoholic by the bay
ThAbtO's Avatar
Join Date: Apr 2000
Location: SF Bay Area
Posts: 5,856
You can go to tivo.com and login to your account and simply swap out the service numbers.

Original S1 (Recycle Heaven)
Series 2 (PLS, sold)
TiVo HD (XL, PLS, "652")
Juliet Basic (4XL, PLS)


The TiVo Apocalypse begins on Sat 2013 Feb 16 00:00 GMT!
ThAbtO is offline   Reply With Quote
Forum Jump

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off


TiVo Community
Powered by vBulletin® Version 3.8.5
Copyright ©2000 - 2015, Jelsoft Enterprises Ltd.
vBulletin Skins by: Relivo Media

(C) 2015 DBNet - All Rights Reserved. No information may be posted elsewhere without written permission.
TiVoŽ is a registered trademark of TiVo Inc. This site is not owned or operated by TiVo Inc.
All times are GMT -5. The time now is 03:00 PM.
Page generated in 0.12346911 seconds (49.37% PHP - 50.63% MySQL) with 18 queries