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Old 06-17-2012, 09:02 PM   #1
hakoreh1
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Connection Interrupted

I have a Tivo HD where all of a sudden lately it cannot connect to the service. I am using a Tivo G adapter with Verizon FiOS. I have tried everything - opening ports, rebooting, rebooting the TiVo, etc etc. Every computer on my network is acting perfectly fine. I have no Tivo service data what do i do?

I'm getting really frustrated
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Old 06-17-2012, 09:23 PM   #2
ajwees41
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could the adapter be broken?

Last edited by ajwees41 : 06-18-2012 at 12:00 AM.
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Old 06-17-2012, 10:45 PM   #3
L David Matheny
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Quote:
Originally Posted by hakoreh1 View Post
I have a Tivo HD where all of a sudden lately it cannot connect to the service. I am using a Tivo G adapter with Verizon FiOS. I have tried everything - opening ports, rebooting, rebooting the TiVo, etc etc. Every computer on my network is acting perfectly fine. I have no Tivo service data what do i do?

I'm getting really frustrated
Are there any error messages or codes anywhere? Are your computers connecting wirelessly? Could your neighbor have bought a new cordless phone or something else that could interfere? Can you run a long network cable temporarily to see if a wired connection fixes the problem? Have you called TiVo? Have you updated your router's firmware?
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Old 06-17-2012, 10:47 PM   #4
ThAbtO
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Have you tried to go to the Wireless Network settings on the Tivo and just re-enter (or just go through) the settings?

Sometimes, the network settings get "out of sync" and refuses to connect and going through there "re-syncs" it. That's what I have to do every once in a while.

I recently changed wireless routers, the old one would "crash" every so often during transfers, which I have to reset the router, then "re-sync" the TiVos.
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Last edited by ThAbtO : 06-18-2012 at 05:38 AM.
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Old 06-18-2012, 05:10 AM   #5
Samantha Kirk
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Quote:
Originally Posted by hakoreh1 View Post
I have a Tivo HD where all of a sudden lately it cannot connect to the service. I am using a Tivo G adapter with Verizon FiOS. I have tried everything - opening ports, rebooting, rebooting the TiVo, etc etc. Every computer on my network is acting perfectly fine. I have no Tivo service data what do i do?

I'm getting really frustrated
1. Check if your Router or Access Point is correctly configured and is switched on. Check the internet from another computer on the network.
2. Try rebooting your Router or Access Point.
3. Check your Wireless Network settings, including the Encryption Key (e.g. WPA, WEP) and Password.
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