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Old 06-17-2012, 04:14 PM   #1
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Netflix and black screen

I searched and haven't found this issue on here, so I was wondering if anyone else ran into this:

I have a series 4 XL Tivo and lately when watching Netflix through the Tivo, the screen flicks to black frequently during play. The audio keeps working, and the screen only stays black for a second, but it happens SEVERAL times, no matter what I'm watching. I have watched shows via Netflix on my laptop and iPad and the issue does not happen there, but it happens every time with the Tivo. Anyone have any insight? Thanks!

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Old 06-17-2012, 04:54 PM   #2
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Old 06-17-2012, 06:17 PM   #3
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This issue has been discussed significantly in the thread referenced.

It is due to resolution/refresh rate changes and the corresponding HDMI re-handshake that occurs. The resolution change occurs if the network bandwidth is insufficient to maintain the current bitrate.

The only "fix" is to choose a single resolution such as 720P or 1080i. Unfortunately 1080p cannot be chosen as the sole resolution as the Tivo can only pass-through 1080p and not up-convert to it.

So the fixed resolution output workaround is not useful for those that want to display content in its native mode and/or those that want the improved picture quality of the 1080p.

For me, the resolution hopping makes the Tivo version of Netflix all but unusable. Fortunately, I have a Roku 2.

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Old 06-18-2012, 12:13 PM   #4
Larry in TN
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I have an antique (2002) HDTV which only has one HD resolution, 1080i, so I have my TiVo set to a Fixed 1080i output.

How noticeable is the quality difference in Native mode, compared to a fixed 1080i or 720p, with the more modern sets which support the multiple resolutions? Or is it the 1080p pass-through option that's the real benefit?

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