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Old 05-20-2012, 07:41 AM   #31
supie
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Quote:
Originally Posted by severe View Post
supie, did they offer you anything for all the trouble?
Sorry for the delayed response, but I have been traveling.

No they did not, but I requested and got some compensation. They first offered 1 month free sub = $16.95, that was not enough and since I have all Lifetime Subs would not work anyway. They said the only thing the could offer was credit on services or accessory discounts, left with those options the only thing I could use was to get the Slide Remote (which I kinda wanted for the keyboard, but did not really need since I use URC 980 Remotes) but it was something at a $70 retail value.

All and All would have rather not had the problems.
__________________
Tivo Roamio 3TB Lifetime
Tivo Elite – 2TB – Lifetime
Tivo XL4 – 2TB – Lifetime
Tivo S3 – 1.25TB – Lifetime
Tivo Desktop – 4TB
Tivo iPad App x2
RIP TiVo S3 x2
RIP Replay TV x 4
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Old 06-01-2012, 04:23 PM   #32
supie
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Join Date: Mar 2007
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Quote:
Originally Posted by severe View Post
supie, did they offer you anything for all the trouble?
Sorry for the delay getting back to you, we have been traveling.

No they did not offer anything but if you try requesting a perk they will give you something. I requested a credit on my account, they said they only thing they could do was credit of monthly charges, however since all my Tivos are Lifetime that didn’t work the only other thing they could do was offer an Tivo accessory and the only thing I could even use was a Tivo Slide Remote (for the keyboard) so I got $70 value, but definitely not worth the effort I had to go through.

As a final note, I really do like the Elite or XL4 (when it is working):
For me, upgrading from the Series 3 gave me all the features of the Premiere and the features I really wanted, which are:
4 Tuners
2TB Hard Drive
Picture Window
Multi Room Streaming (most of our cable channels are copy protected)
Gigabyte Networking
Energy Star
iPad App (which is great but some features only work with the Premieres) and allows you:
- Record Shows
- Set Up Season Passes
- Delete Shows
- Remote Control
- Plus Advanced Searching, View Guides, Now Playing, To Do etc.

So after all I went through I was really torn about buying a 2nd Tivo XL4, but I did, and it fired up and worked perfectly.
__________________
Tivo Roamio 3TB Lifetime
Tivo Elite – 2TB – Lifetime
Tivo XL4 – 2TB – Lifetime
Tivo S3 – 1.25TB – Lifetime
Tivo Desktop – 4TB
Tivo iPad App x2
RIP TiVo S3 x2
RIP Replay TV x 4
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