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04-19-2012, 02:07 AM
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#271
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Registered User
Join Date: Jun 2002
Location: Sunnyvale, CA
Posts: 69
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Quote:
Originally Posted by smarthur
UPDATE:
After visiting Tivo's support page for Xfinity On Demand I figured out that my Cable Card was not paired.
Calling Comcast and giving them the Host ID and Data ID from the gray trouble screen allowed them to pair my cable card.
I'm now seeing the On Demand video.
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Thanks for the update.
I've had this problem for a week and nobody at either Comcast or TiVo could point me in the correct direction.
The troubleshooting page on TiVo's website can be found here:
TROUBLESHOOTING : XFINITY On Demand for TiVo Premiere
Here is a link to TiVo's support document showing how to tell if the card is paired or not:
Motorola M-Card: Checking Pairing and Copy Protection
Last edited by rbiro : 04-19-2012 at 02:08 AM.
Reason: Missing original quote
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04-19-2012, 12:00 PM
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#272
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Registered User
Join Date: Jun 2007
Location: Milpitas, Calif.
Posts: 50
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I'm in the Milpitas Calif. area and I finally got my cable card for my Tivo Premiere on Tuesday and I've been playing around with it for a couple of days.
I do get Comcast's On-Demand and it actually works. It's not setup like a normal Comcast box but it is useable and it is integrated into the Tivo search results.
So you can now search Netflix, Amazon Video, Hulu Plus, normal tv and Comcast's On Demand and view them from this new interface.
This is the Tivo/Comcast interface that should have been adopted by Comcast along time ago, instead of that wonky software interface they tried on the East coast.
Is it perfect, no, but it is useable and does, for now, what I want it to do.
The HD menu on the Tivo is really slow and takes a while to get use to it but looks very nice and if you need a speedier interface you can use the SD menu.
The Comcast On Demand interface is pretty spartan and takes a while to get use to it but you can finally get On Demand without having to have another box just for getting On Demand.
I'm sure, as I use it more, I'll find things that need to be improved or needs to be added but for an initial roll out of the integration of Tivo and Comcast's On Demand it's a good start and has, for now, kept me from going elsewhere.
I just hope they both continue to work on this and don't just make it work but make it work better.
Laters,
Mikef5
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04-19-2012, 12:06 PM
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#273
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RhettF
Join Date: Apr 2012
Location: Oakland, CA
Posts: 138
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Quote:
Originally Posted by CharlesH
Does "zoom" mean anything with HD (16x9) content? I thought zoom only worked on SD (4x3) content.
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Sorry I meant using your TV's. I have normal, stretch, and proportional zoom on my Sony KDL800
__________________
TiVo Elite (XL4) with 1TB expansion + Slingbox.
TiVo iPad & iPhone App.
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04-20-2012, 06:15 PM
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#274
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Registered User
Join Date: Sep 2004
Location: Bay Area
Posts: 170
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Saw this at the local Best Buy in Pittsburg, CA (East Bay Area). I imagine it won't take long to roll out if they are already promoting it in stores. Hopefully soon for the rest of us.
photo.JPG
__________________
TiVo XL4 (2TB)
TiVo Premiere (2TB)
TiVo Premiere (1TB)
DirecTV HR22
DirecTV THR22
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04-25-2012, 03:49 PM
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#275
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VP of Design, TiVo
Join Date: Feb 2008
Location: Silicon Valley
Posts: 98
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Now available throughout the SF Bay Area
XFINITY On Demand should now be available throughout the San Francisco Bay Area. If you aren't seeing it on your TiVo Premiere yet, try these steps:
1. Select "Connect to the TiVo Service now" from Settings > Network
2. Once it completes, make the connection a second time
3. Once that completes, if you are using the "HD Menus" go to TiVo Central and press THUMBS DOWN - THUMBS UP - PLAY - PLAY on the remote control
__________________
Margret Schmidt
Vice President, Design & Engineering
TiVo Inc. * To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.
To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.
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04-25-2012, 03:57 PM
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#276
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RhettF
Join Date: Apr 2012
Location: Oakland, CA
Posts: 138
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Does that included people who activated there TiVo after April 9th as well?
The help docs on tivo.com said I wouldn't get it till the rollout in the bay area is complete.
Edit - I check the site and the stipulation is gone! About to try the steps above (second connection in process)
2nd Edit - It WORKS THANK YOU!
__________________
TiVo Elite (XL4) with 1TB expansion + Slingbox.
TiVo iPad & iPhone App.
Last edited by rhettf : 04-25-2012 at 05:40 PM.
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04-25-2012, 04:17 PM
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#277
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Registered User
Join Date: Sep 2004
Location: Bay Area
Posts: 170
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Worked exactly as described, connected two times and used the remote commands and I have onDemand on TiVo. I still can't believe it! I tested 3D as well and can report success. This is a huge win and I hope TiVo keeps innovating to bring more features to our boxes.
__________________
TiVo XL4 (2TB)
TiVo Premiere (2TB)
TiVo Premiere (1TB)
DirecTV HR22
DirecTV THR22
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04-25-2012, 04:20 PM
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#278
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Registered User
Join Date: Nov 2002
Location: Alamo, CA
Posts: 143
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Working in San Ramon, Zip Code 94582!
Beware, however, if you don't have any premium channels and have not had you cable cards paired, you'll be spending some time on the phone with Comcast getting that set up.
__________________
TiVo Premiere Elite
TiVo Premiere 1 TB
TiVo Premiere 750 GB
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04-25-2012, 04:26 PM
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#279
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Registered User
Join Date: May 2002
Location: Tampa, FL
Posts: 1,393
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XFINITY roll-out in SF Bay Area is complete
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04-25-2012, 05:24 PM
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#280
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RhettF
Join Date: Apr 2012
Location: Oakland, CA
Posts: 138
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Has anyone been able to select it under source on the iphone or ipad? not showing up there for me and on 1.9.1
__________________
TiVo Elite (XL4) with 1TB expansion + Slingbox.
TiVo iPad & iPhone App.
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04-25-2012, 05:31 PM
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#281
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Registered User
Join Date: Mar 2010
Location: San Francisco
Posts: 18
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Thank you so much TiVoMargret. Thank you. Works like a charm
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04-25-2012, 05:59 PM
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#282
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Registered User
Join Date: Jun 2002
Location: Chula Vista, CA
Posts: 970
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Quote:
Originally Posted by TiVoMargret
XFINITY On Demand should now be available throughout the San Francisco Bay Area. If you aren't seeing it on your TiVo Premiere yet, try these steps:
1. Select "Connect to the TiVo Service now" from Settings > Network
2. Once it completes, make the connection a second time
3. Once that completes, if you are using the "HD Menus" go to TiVo Central and press THUMBS DOWN - THUMBS UP - PLAY - PLAY on the remote control
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TiVoMargret,
TiVo sign the same deal with Cox when is Cox going to do anything?
__________________
Johncv
HDTiVo
27-inch iMac with i7 quad core processor
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04-25-2012, 06:14 PM
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#283
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Registered User
Join Date: Jan 2004
Posts: 1,282
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Ha, let's get all of the rest of the Comcast users outside of San Francisco up and running before worrying over other providers.
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04-25-2012, 06:44 PM
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#284
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RhettF
Join Date: Apr 2012
Location: Oakland, CA
Posts: 138
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Quote:
Originally Posted by Johncv
TiVoMargret,
TiVo sign the same deal with Cox when is Cox going to do anything?
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Start a thread, find out how much interest is out there.
__________________
TiVo Elite (XL4) with 1TB expansion + Slingbox.
TiVo iPad & iPhone App.
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04-25-2012, 06:56 PM
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#285
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Under Maintenance
Join Date: Nov 2000
Location: Silicon Valley, California
Posts: 18,931
TC CLUB MEMBER
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Quote:
Originally Posted by TiVoMargret
XFINITY On Demand should now be available throughout the San Francisco Bay Area. If you aren't seeing it on your TiVo Premiere yet, try these steps:
1. Select "Connect to the TiVo Service now" from Settings > Network
2. Once it completes, make the connection a second time
3. Once that completes, if you are using the "HD Menus" go to TiVo Central and press THUMBS DOWN - THUMBS UP - PLAY - PLAY on the remote control
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Quote:
Originally Posted by bareyb
I'm in Cupertino and Xfinity On Demand IS showing up under my VOD menu. Problem is, all I can download are a bunch of "Welcome to Xfiinity On Demand" videos. When will I get to see the ACTUAL on demand content?
Is anyone else seeing ONLY welcome videos? Is there something else I need to do here? It's been like this for about 4 days now...  
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Still no love here. I even went online with Comcast Support. They were no help at all. I did the above that TiVo Margaret suggested and STILL, all I'm seeing is ONE FOLDER that says "About On Demand" with some short introduction videos to the service...
ANYONE ELSE SEEING ONLY THE "ABOUT ON DEMAND" FOLDER?
__________________
Time for a new sig...
Last edited by bareyb : 04-26-2012 at 04:18 AM.
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04-26-2012, 03:14 AM
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#286
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Vanity Phrase Here
Join Date: Jun 2011
Posts: 115
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Quote:
Originally Posted by TiVoMargret
XFINITY On Demand should now be available throughout the San Francisco Bay Area. If you aren't seeing it on your TiVo Premiere yet, try these steps:
1. Select "Connect to the TiVo Service now" from Settings > Network
2. Once it completes, make the connection a second time
3. Once that completes, if you are using the "HD Menus" go to TiVo Central and press THUMBS DOWN - THUMBS UP - PLAY - PLAY on the remote control
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Huh, I can't believe I didn't think of that!
Now on board with on-demand in San Francisco.
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04-26-2012, 11:07 AM
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#287
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Registered User
Join Date: Sep 2000
Location: Marin County, CA
Posts: 120
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Works for me now up in Marin County! Honestly the navigation is faster & clearer on the Tivo than it is on the actual Comcast boxes, so this is a big win. Wouldn't mind seeing it re-worked in HD and whatnot, but at least this setup is fast, if not pretty.
Honestly Comcast could organize their OnDemand a lot better, its pretty disorganized in general. But that's hardly Tivo's fault. Glad to see everything seems to be there.
As a bonus, I'm in an area with no BBC-HD, but now I can see BBC shows in HD via on-demand! Also HBO-3D, is that a carried channel in some areas? Another cool offering now open to us via OnDemand!
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04-26-2012, 12:22 PM
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#288
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Registered User
Join Date: May 2010
Posts: 3
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Quote:
Originally Posted by TiVoMargret
XFINITY On Demand should now be available throughout the San Francisco Bay Area. If you aren't seeing it on your TiVo Premiere yet, try these steps:
1. Select "Connect to the TiVo Service now" from Settings > Network
2. Once it completes, make the connection a second time
3. Once that completes, if you are using the "HD Menus" go to TiVo Central and press THUMBS DOWN - THUMBS UP - PLAY - PLAY on the remote control
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Thanks, That made it work, My zip is 94122
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04-26-2012, 12:25 PM
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#289
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Person
Join Date: Feb 2008
Posts: 1,448
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Quote:
Originally Posted by Innerloop
Honestly Comcast could organize their OnDemand a lot better, its pretty disorganized in general. But that's hardly Tivo's fault. Glad to see everything seems to be there.
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Hopefully they can learn a little bit about organizing from TiVo. Comcast's haphazard menus and functions drove me nuts for the month I tried their DVR.
Still, anxiously awaiting a Chicagoland rollout.
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TiVo Owner
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04-26-2012, 12:32 PM
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#290
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Registered User
Join Date: May 2005
Posts: 536
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Quote:
Originally Posted by jrtroo
Hopefully they can learn a little bit about organizing from TiVo. Comcast's haphazard menus and functions drove me nuts for the month I tried their DVR.
Still, anxiously awaiting a Chicagoland rollout.
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+1 for chicagoland
(west suburbs)
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04-26-2012, 12:59 PM
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#291
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Under Maintenance
Join Date: Nov 2000
Location: Silicon Valley, California
Posts: 18,931
TC CLUB MEMBER
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Still screwed in Cupertino. Still only have the "About On Demand" folder with the intro videos.
__________________
Time for a new sig...
Last edited by bareyb : 04-26-2012 at 01:10 PM.
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04-26-2012, 01:03 PM
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#292
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Under Maintenance
Join Date: Nov 2000
Location: Silicon Valley, California
Posts: 18,931
TC CLUB MEMBER
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__________________
Time for a new sig...
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04-26-2012, 01:55 PM
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#293
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Person
Join Date: Feb 2008
Posts: 1,448
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TiVoMargret responded to you directly to contact her through email in another thread. Sounds like a good place to start!
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TiVo Owner
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04-26-2012, 01:57 PM
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#294
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Registered User
Join Date: Nov 2007
Posts: 3
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I'm not sure if anyone cares (or has the power to fix this), but tivo.com/comcast still says this for my zip code (94555, in Fremont, CA), even though On Demand was live as of last night:
Unfortunately XFINITY® On Demand on TiVo Premiere DVRs is not available in the area you entered. Sign up to be informed when it becomes available, or try another ZIP code.
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04-26-2012, 01:58 PM
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#295
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Under Maintenance
Join Date: Nov 2000
Location: Silicon Valley, California
Posts: 18,931
TC CLUB MEMBER
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Quote:
Originally Posted by jrtroo
TiVoMargret responded to you directly to contact her through email in another thread. Sounds like a good place to start!
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Oh oops... I'll go check it out. Thanks.
__________________
Time for a new sig...
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04-26-2012, 02:07 PM
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#296
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Under Maintenance
Join Date: Nov 2000
Location: Silicon Valley, California
Posts: 18,931
TC CLUB MEMBER
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Okay. I think we are getting closer now!
My buddy smark has been working on this for me and now I have the a whole new set of folders starting with "Top Picks". So we are definitely heading in the right direction.
One major problem though... I can't seem to find the "PPV" folder (which is the only one I need). Where do you go to get the PPV's?
__________________
Time for a new sig...
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04-27-2012, 10:47 AM
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#297
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Registered User
Join Date: Mar 2012
Location: Sacramento
Posts: 89
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Quote:
Originally Posted by TZR916
Is there PPV new release movies? How much are they for HD?
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Anyone?
Are there new release ppv movies (not adult, not sports)? Are they HD? How much are they charging?
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04-27-2012, 01:05 PM
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#298
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Under Maintenance
Join Date: Nov 2000
Location: Silicon Valley, California
Posts: 18,931
TC CLUB MEMBER
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Quote:
Originally Posted by TZR916
Anyone?
Are there new release ppv movies (not adult, not sports)? Are they HD? How much are they charging?
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Yes. They have "New Releases" as well as "Same Day as Theaters". I just checked, and it's $5.99 for new release, HD Movie. The same Movie in SD is $4.99. So basically, it's the same pricing as they have on the Comcast Boxes.
__________________
Time for a new sig...
Last edited by bareyb : 04-27-2012 at 01:15 PM.
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04-27-2012, 01:40 PM
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#299
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Registered User
Join Date: Mar 2012
Location: Sacramento
Posts: 89
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Quote:
Originally Posted by bareyb
Yes. They have "New Releases" as well as "Same Day as Theaters". I just checked, and it's $5.99 for new release, HD Movie. The same Movie in SD is $4.99. So basically, it's the same pricing as they have on the Comcast Boxes.
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Cool thanks
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04-27-2012, 10:24 PM
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#300
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Substantive Member
Join Date: Jan 2003
Location: Mountain View, CA
Posts: 11,059
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Quote:
Originally Posted by TiVoMargret
XFINITY On Demand should now be available throughout the San Francisco Bay Area. If you aren't seeing it on your TiVo Premiere yet, try these steps:
1. Select "Connect to the TiVo Service now" from Settings > Network
2. Once it completes, make the connection a second time
3. Once that completes, if you are using the "HD Menus" go to TiVo Central and press THUMBS DOWN - THUMBS UP - PLAY - PLAY on the remote control
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I tried that, its still not showing up on one of my Premiers.
__________________
Premier Elite, Lifetime
Premier XL, Lifetime
Premier Lifetime (at Mom's)
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