HELP!!! I AM HAVING THIS SAME ISSUE WITH COMCAST.
Originally Posted by slowbiscuit
Auth: MP can also be caused by cards that were initially setup for two-way devices (i.e., their equipment) so as you said you need a CSR that can correct this to be one-way (i.e., Tivo, Ceton, SiliconDust etc.) in their database.
Thanks to everyone who contributed to this forum about this issue, I am so glad I finally found the post (through search engine dogpile.com).
I have been on the phone for two days, a tech came out, another is scheduled for tomorrow, and no one knows how to get my channels. I get some locals, and some HD, but nothing in the preferred tier or any of the premium channels.
It says that "the weather channel" is not authorized by my cable provider...the weather channel? Really?
I'm going to try the toll free numbers above, but this has me at my wit's end (apologies for the bold, caps, and underline!).
Other than the phone numbers above, asking my account be configured for a 1 way device, and asking for a card activation rep, is there anything else I need to do???