TiVo Community
TiVo Community
TiVo Community
Go Back   TiVo Community > Main TiVo Forums > TiVo Premiere DVRs
TiVo Community
Reply
Forum Jump
 
Thread Tools
Old 04-14-2012, 07:27 AM   #1
Leon WIlkinson
TiVo Gone Wild
 
Leon WIlkinson's Avatar
 
Join Date: Feb 2000
Location: TiVo Town
Posts: 1,271
new premiere defective?

I did guided setup and only had classic menus, it can't be changed in settings>Displays I'm on sw 20.2.0a

MRV don't work either, I can see other boxes.

This is on tab so can't do to much typing.

Pillowsleepy
__________________
After 20 attempts, I can do almost anything? ;)
Leon WIlkinson is offline   Reply With Quote
Old 04-14-2012, 08:11 AM   #2
mpf541
Registered User
 
Join Date: Nov 2009
Posts: 26
I just bought a premiere that is also missing stuff. I was told by text support that it can take up to 72 hours for very thing to get loaded.
mpf541 is offline   Reply With Quote
Old 04-14-2012, 09:30 AM   #3
aaronwt
HD Addict
 
aaronwt's Avatar
 
Join Date: Jan 2002
Location: Northern VA(Woodbridge)
Posts: 14,473
When I setup a second Elite last weekend, it didn't show up until my lifetime subscription was active, but that also occurred the same evening that I purchased lifetime on the box.
__________________
Roamio Pro
TiVo Mini x4
Roamio Basic OTA
40TB unRAID1--53TB unRAID2--36TB unRAID3
XBL/PSN: WormholeXtreme
aaronwt is online now   Reply With Quote
Old 04-14-2012, 02:10 PM   #4
infinitespecter
Registered User
 
Join Date: Jul 2004
Posts: 115
I was wondering the same thing with my new premiere, which I got Thursday. No HD menus, no network connectivity (although it could connect to the TiVo service. I spoke to three different people before I got the right answer. The issue is on Tivo's end, not the box itself. When the tech looked at my account he said that several "groups" were missing that enable certain functionality. It's a known issue that started last week, and he put my name on a list to get a software update when it's fixed sometime next week.

Before he did that though, he gave me a procedure to try. First under the "System Information" screen, check to see what code is listed next to TivoToGo. If you haven't gone to TiVo.com to change the preferences yet, it should say i,i,i. Next go to Tivo.com, click on DVR preferences, an check both boxes. It will also help to rename the DVR to something recognizable.

Once you click save and get a confirmation, force the tivo to connect several times (it took me close to 15) until the code next to TiVoToGo is different. If it worked properly, the code should change to a,a,a and you should be good to go. If it didn't work, it should change to i,i,a and you'll have to call and have them place you on the list.
infinitespecter is offline   Reply With Quote
Old 04-14-2012, 03:26 PM   #5
Leon WIlkinson
TiVo Gone Wild
 
Leon WIlkinson's Avatar
 
Join Date: Feb 2000
Location: TiVo Town
Posts: 1,271
Thanks, doing multiple connects in a row now.

I have done everything... including almost a real KICKSTART

__________________
After 20 attempts, I can do almost anything? ;)
Leon WIlkinson is offline   Reply With Quote
Old 04-15-2012, 06:00 PM   #6
infinitespecter
Registered User
 
Join Date: Jul 2004
Posts: 115
Just a quick update... everything became available last night. I was finally able to turn on the HDUI and access all the network related features.
infinitespecter is offline   Reply With Quote
Reply
Forum Jump




Thread Tools


Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Advertisements

TiVo Community
Powered by vBulletin® Version 3.6.8
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
vBulletin Skins by: Relivo Media

(C) 2013 Magenium Solutions - All Rights Reserved. No information may be posted elsewhere without written permission.
TiVoŽ is a registered trademark of TiVo Inc. This site is not owned or operated by TiVo Inc.
All times are GMT -5. The time now is 11:53 PM.
OUR NETWORK: MyOpenRouter | TechLore | SansaCommunity | RoboCommunity | MediaSmart Home | Explore3DTV | Dijit Community | DVR Playground |