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Old 04-10-2012, 03:32 AM   #1
jdscalf0102
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Join Date: Jun 2005
Location: North Texas
Posts: 7
Smile Won't rename

I'm trying to name my TiVo's under preferences online and when I hit send the screen emties of data. Now all my TiVo have defaulted to their manufactured names /numbers. Is there a problem with the web site? This worked fine in the past.
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Old 04-10-2012, 07:39 AM   #2
dave13077
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Join Date: Jan 2009
Posts: 216
I have noticed it since sometime last week. I have been able to change the names back a couple of times but it just goes back. Now they say N/A.
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Old 04-10-2012, 07:09 PM   #3
schwaggy
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Join Date: Feb 2007
Posts: 15
I spoke with TiVo about this today. They said its a known issue with the naming services and expect it to be fixed by the weekend.
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Old 04-12-2012, 12:13 PM   #4
nahtanoj1
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Join Date: Nov 2007
Posts: 19
I have spoke with tech support over the last week (just got a new premier and am trying to network them) and it seems that anything in the DVR Preferences section of the Tivo website is not working correctly for me.

Both a rename and the enabling of video downloads and video sharing never makes it to my new Tivo. For me, if I rename my 3 older Tivo's they eventually get the name but when tech support looks at my account they do not see the updated names(even though I see the updated names on the website).

Also my new premier had a blank name until I named it - instead of the default name which is DVR (last four of mac address) That said, when I named it it got it's new name. BUT it is not getting the "Video Sharing" and "Enable Video Downloads" options when checked off. AND the strangest thing is that when I uncheck the "Video Sharing" and "Enable Video Downloads" options the name goes away on my DVR but not on the website....

I was told to call back in another week so I'd be excited if it was solved this weekend - right now I can't pass any programs between my Tivo's and can't download content from multiple services...Needless to say I'm quite frustrated
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Old 04-12-2012, 12:18 PM   #5
nahtanoj1
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Join Date: Nov 2007
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Also - I was unable to do anything in the naming page because I had an apostrophe in the name of a dvr (was named 3 years ago) and once i got rid of the apostrophe the issues above followed.
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Old 04-12-2012, 01:06 PM   #6
lpwcomp
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Join Date: May 2002
Location: John's Creek, Georgia
Posts: 4,370
Has anyone had this happen to a box with lifetime? It happened to both of my monthly boxes at different times this month. In both cases, it was right about the time that the monthly automatic payment was due. Also, the status changed to "still processing the activation"
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Old 04-12-2012, 01:15 PM   #7
nahtanoj1
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Posts: 19
All of my boxes are lifetime....so Yes. But the one I'm having problems with is still in 30 day trial mode.
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