My DTivo Hughes SD-DVR40 that I've had since 2004 has finally given up the ghost. Hey, it gave me a great 8 years of service with heavy use. It is my only DVR and sat receiver, upgraded with a second 160GB HDD through Weaknees in 2005. I'd love to get some of those programs off one or both HDDs at some point... but that is another issue...)
Anyway, I called DirecTV tech support this morning and went through their checklist to insure them that it was, indeed, non-operational. They asked me if I wanted a replacement DirecTV DVR (didn't say what model), or -- if I was planning on upgrading to HDTV in the near future -- they recommended a DirecTV HD DVR (again, no mention of model, I assume the latest? No questions about what I wanted, other than SD vs HD, so I guess they only offer two models/capacities?)
They told me that since I've been with them for several years, they would set me up with a new installed oval dish and HD DVR at no charge, and will even waive the $10/mo HD programming fee for a year, or until I get an HDTV and I call them to activate it. (I had put it off for so long since I was happy with my setup and tight on budget, but I was definitely planning an HDTV purchase this year anyway.) So they scheduled a time for the installer to come over and set everything up. Though they will not be able to get to me for 10 days.
Now reading the front page of this site I see that DirecTV is selling TiVo-branded DVR receivers again? This was never mentioned to me as an option by DTV support. Should I call them back and tell them I want the new DTiVo? Should I buy an actual TiVo and just get a simple receiver from DirecTV? (That would be more expensive upfront and per month, right? But has advantages over DTV DVRs?) What are the different models of DVR that DTV offers today? What capacity (hours of SD/hours of HD?) Coming from TiVo, will I be at home with DTV's HD DVR interface and features? (Are there equivalents to Season Passes and WishLists? Are their any useful features or functionality the DirecTV DVRs have over TiVo, or over the new DirecTiVos?) Do the DTV DVRs need to be connected to the Internet? Or do they use a telephone line like my old unit? (I ask because I live out in the sticks with no broadband access.)
Just want to know what my real options are since I didn't get the feeling that DTV customer support knew about all the relevant information, based on their inability to answer so many of my questions.
Thank you kindly for reading all this, and for any advice you experienced people have for this relative newbie!