Well, I am certain that nobody can actually help with this issue, but I at least thought I'd mention it here.
Yesterday, while watching a show on our Premiere, the TiVo suddenly shut off, rebooted, and when it came back it was like it was a brand new TiVo, asking us what country we live in, etc. Had to go through the entire new setup, and once we did, the new interface was there.
Unfortunately, none of our shows were. We lost everything. Months of shows we were storing up - gone.
Anyone else have this problem? It was really heartbreaking... I love my shows and some (like my soap opera, which I was about 28 days behind on) I can't find anywhere to watch online.