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Old 12-17-2008, 06:37 AM   #31
zydehoo
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Got the same problem. Here's details:
2 Ser 1's in the house--1 lifetime, 1 monthly
On Comcast digital, no HDTV (obviously...since S1)
Hasn't downloaded since Thanksgiving weekend.
Have a S2 in house too...networked, working fine.
Somebody's brain can figure this out...
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Old 12-17-2008, 06:53 AM   #32
KeithB
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Unfortunately, that brain is at TiVo, Inc. and they're keeping quiet on this one, so far.
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Old 12-17-2008, 07:09 AM   #33
ciper
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I just had to point this out -
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Must be a big deal for her to use her first and only post in a three year span on this!
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Old 12-17-2008, 07:15 AM   #34
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Quote:
Originally Posted by ciper View Post
Must be a big deal for her to use her first and only post in a three year span on this!
And before 7 a.m. EST, too.

I never PM'ed TivoJerry about this because he's out of the office, but did PM TivoPony. I certainly hope someone at the Tivo mothership is following this. Everyone's Tivo sends their service logs back to Tivo, Inc. daily, so they absolutely have to know the number of active S1 subscribers with software 3.0.x. I really doubt they'd have intentionally installed something knowing it would cause problems for X number of active S1 users.
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Old 12-17-2008, 10:48 AM   #35
TippyTree33
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success with S1 download

Had first successful download to S1 since Dec 10 this morning. My S1 connects via phone line.

Since Dec 10 until now, the scheduled daily calls had all failed as had attempts to make the daily call manually. Although the scheduled daily call failed last night, my first attempt to initiate the daily call this morning was successful.

Don't know yet if upcoming scheduled daily calls will work or if this was a fluke.
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Old 12-17-2008, 03:55 PM   #36
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Well, I'm down to two days of program guide on my S1. Multiple forced daily calls via the phone line to no avail. Like most people, its only been problems since the beginning of December. I think I'll pull out the rabbit ear antenna out of the closet.
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Old 12-18-2008, 02:45 PM   #37
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Well, I'm also down to my last 2 days of guide data. I connect via modem, and cannot connect. I keep trying to force it to make calls, but none go through.

Has anyone gotten anything useful from Tivo, or am I going to have to jettison this Series 1? I have a lifetime sub, so I'm peeved.
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Old 12-18-2008, 04:07 PM   #38
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Unfortunately, we've heard exactly ZERO.

I use Time-Warner Cable analog service, so my standard-definition standalone TiVo (with lifetime service subscription) still has a few years of life left in it. Unfortunately, this download problem isn't helping that at all.
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Old 12-18-2008, 10:04 PM   #39
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Everyone who is experiencing this issue needs to call TiVo support:

Live agent support available: Monday - Sunday
6:00 AM - 9:00 PM Pacific
Phone number: 877-367-8486
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Old 12-18-2008, 10:40 PM   #40
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I wonder if the TCF moderators would consider merging these S1 download failure threads and making it a sticky?

Last edited by KeithB : 12-18-2008 at 11:21 PM. Reason: Request sent to TCF mods for merging and sticky
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Old 12-18-2008, 11:18 PM   #41
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Note

Quote:
Originally Posted by QBiN View Post
Everyone who is experiencing this issue needs to call TiVo support:

Live agent support available: Monday - Sunday
6:00 AM - 9:00 PM Pacific
Phone number: 877-367-8486
I've spent over 15 minutes on the phone with a very patient Level 1 Tech Support agent named Richard this evening. He listened and took notes while I explained how TiVo's silence on this problem isn't helping them. He attempted to escalate me to a Level 2 Tech, who tried telling him I should talk with Sony because it's a Sony unit. I politely told him that reasoning was wrong, because the motherboard in my Sony is a factory-original TiVo motherboard that is identical to every other Series 1 PowerPC TiVo motherboard, regardless of whose name is on the outside of the box. It even runs the same 3.0.x TiVo software as all other TiVo Series 1 boxes. (The only difference with a Sony is the remote and the IR firmware on the box listening to the IR remote.) Other than the remote, it's the same original Teleworld Customer Device (TCD) as everyone else. He then said he'd forward it to the Level 2 guys, including my comments.

I'm currently waiting for a call-back. At 11:10 pm EST. I must be crazy.

Support Case # 10419194
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Old 12-18-2008, 11:25 PM   #42
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Quote:
Originally Posted by KeithB View Post
I've spent over 15 minutes on the phone with a very patient Level 1 Tech Support agent named Richard this evening. He listened and took notes while I explained how TiVo's silence on this problem isn't helping them. He attempted to escalate me to a Level 2 Tech, who tried telling him I should talk with Sony because it's a Sony unit. I politely told him that reasoning was wrong, because the motherboard in my Sony is a factory-original TiVo motherboard that is identical to every other Series 1 PowerPC TiVo motherboard, regardless of whose name is on the outside of the box. It even runs the same 3.0.x TiVo software as all other TiVo Series 1 boxes. (The only difference with a Sony is the remote and the IR firmware on the box listening to the IR remote.) Other than the remote, it's the same original Teleworld Customer Device (TCD) as everyone else. He then said he'd forward it to the Level 2 guys, including my comments.

I'm currently waiting for a call-back. At 11:10 pm EST. I must be crazy.

Support Case # 10419194
I'm curious, did you forget to tell them it had an unsupported TurboNet installed
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Old 12-18-2008, 11:28 PM   #43
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Quote:
Originally Posted by dlee0708 View Post
I'm curious, did you forget to tell them it had an unsupported TurboNet installed
Nope, I mentioned it. It wasn't a terrible problem for him, either. That's a 180-degree turnaround from the completely-less-than-helpful agent I talked with last weekend. I think they're starting to see some pattern of S1 calls, but that's only my opinion, based on tonight's agent being willing to listen.
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Old 12-19-2008, 08:42 AM   #44
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Are you folks calling the TiVo support number (877-367-8486) or the specific number for the brand of TiVo box that you have? I haven't called them yet; want to call the # that everyone else is calling, to raise the number of complaints.

eta: Oops nevermind. I just saw QBiN's post above to call the general TiVo number. Will do that today.
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Old 12-19-2008, 11:03 PM   #45
trobie
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Sony SVR2000 having same issue

Called tech support - no help! I'm stuck in Guided Setup. Using the Prefix workaround I'm able to get it to dial OK, but sits in the "connecting" mode until if finally fails and tells me the call was interupted. What gives?

Trobie
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Old 12-20-2008, 12:49 PM   #46
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I'm using the plain old internal modem on my series 1 and haven't had a sucessfull call since 12-13. I've reset the phone # to the 1-800 number that the tivo uses, since my tivo was bought early enough to be authorized to use that number (although I've always used a local number to save tivo $$). the 1-800 number seems to work (at least the test call was completed) when my local #'s did not.
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Old 12-20-2008, 01:39 PM   #47
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What is that 1-800 #? Tell us! Tell us! My unit is 2000...
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Old 12-20-2008, 02:27 PM   #48
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My test calls always work. The problem is 10-15 mins of downloading results in a call interrupted failure. I'm convinced there's a problem at Tivo with the S1. Hours of forced calls with different numbers result in the same failure. I'm out of program guide and out of luck.
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Old 12-20-2008, 05:23 PM   #49
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Not sure what the 800 number actually is, but when I went into change the telephone # tivo calls in on, there was an option to "use toll free 800 number" in the telphone #'s list. I don't remember if it was at the top or the bottom of the list for my area code (580)
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Old 12-21-2008, 09:46 AM   #50
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I posted this in another thread on the same subject. Thought I would post it here as well, in case it helps folks who are experiencing this problem.

I read in one thread on this site that that "Downloading..." phase is cumulative; if it fails during downloading, the next call picks up where the last call stopped. So I started monitoring this on a daily basis. Although our problem is FAR from resolved, this is what I go through every day to eventually succeed in getting guide data:

1. Automatic daily call fails with either "Call Interrupted" or "Service unavailable
2. Manually start the call via "Make daily call now" selection
3. Fails with "Service Unavailable"
4. Start the call again, manually
5. Starts "Downloading..." and then fails after some minutes with "Call Interrupted"
6. Repeat steps 2 through 5 until it finally starts loading data, and ultimately succeeding in the download.

It's extremely annoying to have to babysit the TiVo like this; we've had a lifetime subscription for eight years and have never experienced anything like this before. It's definitely a recent problem that began earlier this month.

Deb
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Old 12-21-2008, 12:59 PM   #51
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THis is happening in the UK too (we only have S1 TiVo's here).
We have been hounding our dialup providers - see UK forum - to no avail.
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Old 12-21-2008, 01:57 PM   #52
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I've been fighting with the "service unavailable" problem on my standalone S1 for a couple weeks now. Today, I changed the phone # to one in North Carolina and it worked successfully. Not sure if it was just coincidence or not --- but for now, I have guide data and am glad I have free-long distance.
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Old 12-21-2008, 02:34 PM   #53
8bitbarbarian
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I was getting the "Service Unavailable" on my series 1 earlier this week for at least 2 days but Friday it dialed up and got data. Hopefully just a little glitch on the back end @ tivo. I didn't try any new dial up #'s.

edit: got Failed Connection dialing up today

Last edited by 8bitbarbarian : 12-23-2008 at 01:09 AM.
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Old 12-22-2008, 09:20 PM   #54
cpicard71
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a lot of us are having this problem, and you need to call tivo directly and make a complaint they are in full denial of any issues and are blaming it on our outdated equipment. I am buying an external modem just so I can be use it isn't my hardware.. but I tell you I am stuck in guided setup(dumb me) so feel yourself lucky you get anything. I'm on cable phone (not vonage) from brighthouse.
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Old 12-22-2008, 09:37 PM   #55
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There is no philips support anymore so trash that idea. I'm having the same issues and am going to try and external modem just to be sure, but the 4th or 5th time I called in the tech said he's putting it in thinking maybe some other people are having issues.. since he looked at the forums and realized it isn't just me having dialing in issues. I think it has been going on a while, he told me I have had more failures then successful calls in the last 6 months. We'll see if that helps. I refuse to shell out the moola. I have a lifetime service.. they should allow me to upgrade.. I bought the unit from there, it shouldn't matter who made it.
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Old 12-22-2008, 09:57 PM   #56
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Quote:
Originally Posted by MauriAnne View Post
I've been fighting with the "service unavailable" problem on my standalone S1 for a couple weeks now. Today, I changed the phone # to one in North Carolina and it worked successfully. Not sure if it was just coincidence or not --- but for now, I have guide data and am glad I have free-long distance.
:: sigh :: I guess it was coincidence, as I got "service unavailable" today while dialing the North Carolina number.
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Old 12-22-2008, 10:18 PM   #57
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Here is a good one for the troubleshooters:

I have not had a successful connection since 12/18 and my neighbor has not had one since 12/17.

We both have S1 Tivos with phone connections. I am on classic copper phone lines and my neighbor is on FIOS fiber. Neither of us has ever had this problem and my neighbor has been on fiber for nearly a year so that is not the issue. We both are using different dial in numbers, so no help there.

A few months ago my Tivo stopped recording suggestions (so did my neighbor's), now no guide data. This is not much of a lifetime subscription!
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Old 12-22-2008, 11:44 PM   #58
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I spent about 90 minutes on the phone with Ernest from Tivo Support. He was very pleasant and gave me the "company line", but did offer as much assistance as he was capable. I have two Series 1, one Series 2 and one Series 3. All are connected to my home network. Both Series 1 have been unable to make a call since 12/7 and 12/8. The Series 2 and 3 are working perfectly.

Both of my Series 1 machines are hacked with network cards and larger hard drives.

I find that my Series ones both attempt to connect to 204.176.49.2 on port 80 but get no reply. This appears to be the initial connection sequence.


The log below is from tclient. It demonstrates how the connection happens to 204.176.49.2 then fails. My firewall logs confirm this behavior. See the portion in RED.


I have include the a large chunk of the log in hopes that someone will observe something I have missed
Quote:
Dec 23 02:44:31 (none) tcphonehome[134]: getting /State/GeneralConfig/Complete
Dec 23 02:44:31 (none) tcphonehome[134]: Setting MCP PhoneHome action: RUNNING
Dec 23 02:44:31 (none) tcphonehome[134]: pCommMempool empty
Dec 23 02:44:31 (none) tcphonehome[134]: useBackupTollFree is 0
Dec 23 02:44:31 (none) tcphonehome[134]: phonehome: received message. type = 30 subtype = 0
Dec 23 02:44:31 (none) tcphonehome[134]: creating CommGlobals
Dec 23 02:44:36 (none) tcphonehome[134]: created CommGlobals
Dec 23 02:44:36 (none) tcphonehome[134]: PerformCall, subtype=0 forceTollFree=0 automated=0
Dec 23 02:44:36 (none) tcphonehome[134]: GetPostalCodeVersion - /PostalCode/62040 ServerVersion=204
Dec 23 02:44:36 (none) tcphonehome[134]: debug: sumServerVersion=204
Dec 23 02:44:36 (none) tcphonehome[134]: setCallStatus called with: In Progress state 1
Dec 23 02:44:36 (none) tcphonehome[134]: LastCallAttempt at 1229998974
Dec 23 02:44:36 (none) tcphonehome[134]: setting call status to: In Progress
Dec 23 02:44:36 (none) tcphonehome[134]: setting call in progress to 1 (second successCount)
Dec 23 02:44:36 (none) tcphonehome[134]: Setting callActive to 1
Dec 23 02:44:36 (none) tcphonehome[134]: setting call attempt
Dec 23 02:44:36 (none) tcphonehome[134]: Error statting file /var/log/http: No such file or directory (errno=2)
Dec 23 02:44:36 (none) tcphonehome[134]: Error statting file /var/log/Ohttp: No such file or directory (errno=2)
Dec 23 02:44:36 (none) tcphonehome[134]: Calling TClient
Dec 23 02:44:36 (none) comm[134]: CallStatusReporter: Phase: Select_Phone, Status In Progress
Dec 23 02:44:36 (none) comm[134]: CallStatusReporter: sending message "EX|29"
Dec 23 02:44:43 (none) comm[134]: CallService: preprocessing call.
Dec 23 02:44:43 (none) comm[134]: CallStatusReporter: Phase: Prepare_Call, Status In Progress
Dec 23 02:44:43 (none) comm[134]: CallStatusReporter: sending message "EX|29"
Dec 23 02:44:43 (none) comm[134]: LogMgr: start writing to GzPacker(/var/tmp/syslog.gz)
Dec 23 02:45:07 (none) comm[134]: skipping filter line itself!
Dec 23 02:45:08 (none) comm[134]: skipping filter line itself!
Dec 23 02:45:08 (none) comm[134]: LogMgr: end writing to GzPacker(/var/tmp/syslog.gz)
Dec 23 02:45:08 (none) comm[134]: Starting Private Logs processing; send event to MW
Dec 23 02:45:08 (none) comm[134]: waiting for logs to divert...
Dec 23 02:45:08 (none) comm[133]: Received the LOGMGR WAIT event
Dec 23 02:45:08 (none) last message repeated 15 times
Dec 23 02:45:08 (none) comm[134]: logs diverted.
Dec 23 02:45:08 (none) comm[134]: Do actual private logs processing
Dec 23 02:45:08 (none) comm[133]: Received the LOGMGR WAIT event
Dec 23 02:45:08 (none) last message repeated 8 times
Dec 23 02:45:10 (none) comm[134]: Error getting demographic info: No Tuner Count
Dec 23 02:45:10 (none) comm[134]: encryptFile: infile = /var/persist/thumbslog.log.gz outfile = /var/persist/thumbslog.log.gz.bfg keyname = BACKHAUL_THUMB
Dec 23 02:45:10 (none) comm[134]: encryptFile: file non-existent or zero size: /var/persist/thumbslog.log.gz
Dec 23 02:45:12 (none) comm[134]: CmdProc: wrote /var/log/tivoLog.prv.gz
Dec 23 02:45:12 (none) comm[134]: encryptFile: infile = /var/log/tivoLog.prv.gz outfile = /var/log/tivoLog.prv.gz.bfg keyname = BACKHAUL_PRIVATE
Dec 23 02:45:12 (none) comm[134]: About to execute: /tvbin/genkey 128 1 2>&1
Dec 23 02:45:13 (none) comm[134]: Command succeeded
Dec 23 02:45:13 (none) comm[134]: About to execute: /tvbin/crypto
Dec 23 02:45:26 (none) comm[134]: Command succeeded
Dec 23 02:45:26 (none) comm[134]: About to execute: /tvbin/bf -e
Dec 23 02:45:27 (none) comm[134]: Command succeeded
Dec 23 02:45:27 (none) comm[134]: Done with actual private logs processing
Dec 23 02:45:27 (none) comm[134]: About to execute: /tvbin/crypto -gsn 2>&1
Dec 23 02:45:27 (none) comm[134]: Command succeeded
Dec 23 02:45:27 (none) comm[134]: About to execute: /tvbin/crypto -gsv 2>&1
Dec 23 02:45:29 (none) comm[134]: Command succeeded
Dec 23 02:45:29 (none) comm[134]: About to execute: /tvbin/crypto -x -gek 2>&1
Dec 23 02:45:35 (none) comm[134]: Command succeeded
Dec 23 02:45:35 (none) comm[134]: ProgramDataUtil: Accumulated 0 station days
Dec 23 02:45:35 (none) comm[134]: working on headend, TMS Id: IL12508
Dec 23 02:45:36 (none) comm[134]: ProgramDataUtil: found 79 of 79 station IDs
Dec 23 02:45:36 (none) comm[134]: ProgramDataUtil: begin station masks for headend IL12508
Dec 23 02:45:36 (none) comm[134]: ProgramDataUtil: base date is 14232, today's date is 14236
Dec 23 02:45:36 (none) comm[134]: #819-0 #50249926-0 #656-0 #757-0 #1577-0
Dec 23 02:45:36 (none) comm[134]: #1263-0 #1755585-0 #536-0 #1705799-0 #718-0
Dec 23 02:45:36 (none) comm[134]: #508-0 #1090-0 #950-0 #383-0 #384-0
Dec 23 02:45:36 (none) comm[134]: #971-0 #1755595-0 #1986-0 #4017179-0 #949-0
Dec 23 02:45:36 (none) comm[134]: #1945-0 #2460-0 #673-0 #391-0 #2320-0
Dec 23 02:45:36 (none) comm[134]: #415-0 #2600-0 #1705786-0 #339425-0 #987-0
Dec 23 02:45:36 (none) comm[134]: #988-0 #917-0 #1981-0 #334-0 #936-0
Dec 23 02:45:36 (none) comm[134]: #979-0 #335-0 #390-0 #1814-0 #944-0
Dec 23 02:45:36 (none) comm[134]: #375-0 #377-0 #2323-0 #992-0 #928-0
Dec 23 02:45:36 (none) comm[134]: #2257-0 #1980-0 #2247-0 #374-0 #2304-0
Dec 23 02:45:36 (none) comm[134]: #2324-0 #984-0 #346-0 #387-0 #2550-0
Dec 23 02:45:36 (none) comm[134]: #1740-0 #1982-0 #1946-0 #3083556-0 #2314-0
Dec 23 02:45:36 (none) comm[134]: #981-0 #1905-0 #1352533-0 #1854-0 #2599-0
Dec 23 02:45:36 (none) comm[134]: #985-0 #930-0 #2569-0 #337-0 #379-0
Dec 23 02:45:36 (none) comm[134]: #2273-0 #983-0 #338-0 #959-0 #381-0
Dec 23 02:45:36 (none) comm[134]: #2548-0 #373-0 #1927-0 #1996-0 #0-0
Dec 23 02:45:36 (none) comm[134]: ProgramDataUtil: end station masks for headend IL12508
Dec 23 02:45:36 (none) comm[134]: LastDayPerHeadend = IL12508-14236
Dec 23 02:45:36 (none) comm[134]: CallStatusReporter: Phase: Cleanup, Status In Progress
Dec 23 02:45:36 (none) comm[134]: CallStatusReporter: sending message "EX|28"
Dec 23 02:45:36 (none) comm[134]: begin tidyup
Dec 23 02:45:36 (none) comm[134]: end of tidyup
Dec 23 02:45:36 (none) comm[134]: SvcLogRqst: open(/var/log/svclog.tmp)ed (tmpfd = 32)
Dec 23 02:45:36 (none) comm[134]: SvcLogRqst: open(/var/log/svclog.upload)ed (uploadfd = 33)
Dec 23 02:45:36 (none) comm[134]: SvcLogRqst: final (364 bytes)::read() (status = 0)
Dec 23 02:45:36 (none) comm[134]: SvcLogRqst: unlink(/var/log/svclog.tmp)ed (status = 0)
Dec 23 02:45:36 (none) comm[134]: SvcLogRqst: rename failed (/var/log/commlog probably doesn't exist) skipping
Dec 23 02:45:36 (none) comm[134]: Start TCD411 Request ==================
Dec 23 02:45:36 (none) comm[134]: areaCode: 618
Dec 23 02:45:36 (none) comm[134]: prefix: %2C%23401
Dec 23 02:45:36 (none) comm[134]: dialInAreaCode:
Dec 23 02:45:36 (none) comm[134]: curPhNum: 3100005
Dec 23 02:45:36 (none) comm[134]: objVer: 23
Dec 23 02:45:36 (none) comm[134]: tcdId: 000134922970013
Dec 23 02:45:36 (none) comm[134]: callId: 1230000276
Dec 23 02:45:36 (none) comm[134]: dialPrefix: %2C%23401
Dec 23 02:45:36 (none) comm[134]: dialToneCheck: 0
Dec 23 02:45:36 (none) comm[134]: offHookDetect: 0
Dec 23 02:45:36 (none) comm[134]: tonePulseDial: T
Dec 23 02:45:36 (none) comm[134]: callWaitPrefix:
Dec 23 02:45:36 (none) comm[134]: tollFreeAuth: 0
Dec 23 02:45:36 (none) comm[134]: callType: TS_SR_ACCEPTED
Dec 23 02:45:36 (none) comm[134]: swVerName: 3.0-01-1-000
Dec 23 02:45:36 (none) comm[134]: End TCD411 Request ==================
Dec 23 02:45:44 (none) comm[134]: sigType=st=2 connector=con=1...
Dec 23 02:45:44 (none) comm[134]: Error getting the Avalanche Disk Directories: errNmNameNotFound
Dec 23 02:45:44 (none) comm[134]: Start Ident ==================
Dec 23 02:45:44 (none) comm[134]: version: 3
Dec 23 02:45:44 (none) comm[134]: centerID: 000134922970013
Dec 23 02:45:44 (none) comm[134]: reasonCode: 1
Dec 23 02:45:44 (none) comm[134]: softwareDesc: 6406306-51|6406288-1|6406290-1|6406292-1|6406294-1|6406296-1|6406298-1|6406300-1|6406302-1|6406304-1|6406307-1|6406308-1|6406309-1|6406310-1|6406311-1|6406312-1|6406313-1|6406314-1|6406315-1|6406316-1|6406317-1|6406318-1|6406319-1|6406
Dec 23 02:45:44 (none) comm[134]: 320-1|6406321-1|6406322-1|6406323-1|6406324-1|6406325-1|6406326-1|6406327-1|6406328-1|6406329-1|6406330-1|6406331-1|6406332-1|6406333-1|6406334-1|6406335-1|6406336-1|6406337-1|6406338-1|6406339-1|6406340-1|6406341-1|6406342-1|6406343-1|6406344-1|6406345-1|
Dec 23 02:45:44 (none) comm[134]: 6406346-1|6406347-1|6406348-1|6406349-1|6406350-1|6406351-1|6406352-1|6406353-1|6406354-1|6406355-1|411986-104|412025-19|412046-11|412086-19|412107-19|412149-71|412202-19|412214-6|
Dec 23 02:45:44 (none) comm[134]: locationID: 62040-204
Dec 23 02:45:44 (none) comm[134]: sequenceCookie: 12345678
Dec 23 02:45:44 (none) comm[134]: headendID: IL12508-14236
Dec 23 02:45:44 (none) comm[134]: headendHisto: IL12508:14236-79
Dec 23 02:45:44 (none) comm[134]: headendWorst: IL12508:819,50249926,656,757,1577,1263,1755585,536,1705799,7 18
Dec 23 02:45:44 (none) comm[134]: showcaseDesc: showcase0-0
Dec 23 02:45:44 (none) comm[134]: inventoryFile: IL12508-14220-t2|ids=us
Dec 23 02:45:44 (none) comm[134]: waitingCount: 0
Dec 23 02:45:44 (none) comm[134]: confInfo:
Dec 23 02:45:44 (none) comm[134]: dialConfig: 000
Dec 23 02:45:44 (none) comm[134]: messageDesc:
Dec 23 02:45:44 (none) comm[134]: irdbVersion: 341
Dec 23 02:45:44 (none) comm[134]: genreVersion: 121
Dec 23 02:45:44 (none) comm[134]: logoVersion: 67
Dec 23 02:45:44 (none) comm[134]: affiliationVersion: 102
Dec 23 02:45:44 (none) comm[134]: showcaseVersion:
Dec 23 02:45:44 (none) comm[134]: demoMode:
Dec 23 02:45:44 (none) comm[134]: swVerName: 3.0-01-1-000
Dec 23 02:45:44 (none) comm[134]: apgOnly:
Dec 23 02:45:44 (none) comm[134]: useChksums: TRUE
Dec 23 02:45:44 (none) comm[134]: premiumShowcases: SC_20thcent_0812horton-6|SC_amex_0711amexgold-4|SC_amex_0711amexgreen-7|SC_amex_AMEX_Blue_SC-28|SC_amex_AMEX_Charge_SC-30|SC_amex_AMEX_Delta_SC-27|SC_amex_AMEX_One_SC-28|SC_brinks_0711brinks-8|SC_buy_0807tuesday-30|SC_chaseban_0711chas
Dec 23 02:45:44 (none) comm[134]: e-7|SC_domino_0808dominos-19|SC_focus_0712atonement-16|SC_hearst_Food_Network_Mag_TiVo718555-6|SC_hearst_Good_Housekeeping_TiVo718516-6|SC_hearst_Marie_Claire_TiVo718515-6|SC_ing_ING_Direct_TiVo718557-6|SC_life_0803lifelock-12|SC_lockarda_0812esurance-4|SC
Dec 23 02:45:44 (none) comm[134]: _nestle_0803coffeemate-13|SC_nymagazi_NY_Magazine_TiVo718512-6|SC_para_Tropic_Thunder_DIRECTV718542-6|SC_progress_Progressive_RFI-16|SC_protect_Protect_America_TiVo718501-12|SC_sony_0711sonypp-24|SC_summer_Summer_Bay_PP_TiVo718539-6|SC_timelife_TL_Classic_
Dec 23 02:45:44 (none) comm[134]: Rock_TiVo718506-8|SC_timelife_TL_Flower_Power_TiVo718505-6|SC_tivo_0808music-20|SC_tivo_200801016VideoDownloads_TiVo718513-6|SC_tivo_20081017HDPLSMSD_TiVo718520_SA1-17|SC_tivo_20081106Jaman_TiVo718533-6|SC_tivo_20081113YouTube_TiVo718543-8|SC_tivo_20081127
Dec 23 02:45:44 (none) comm[134]: _Nero_TiVo718566-6|SC_tivo_Amazon_Bourne_SA1-13|SC_tivo_Amazon_Holiday_iGuide2_SA1-10|SC_tivo_HD_PLS_MSD_Sa1-11|SC_tivo_Mothers_Day_SC_SA1-9|SC_tivo_Photo_SA1-5|SC_tivo_Rhaposdy_Apartment2_SC_SA1-6|SC_tivo_Rhapsody_SC_SA1-12|SC_tivo_The_History_Channel_SC_
Dec 23 02:45:44 (none) comm[134]: SA1-6|SC_tivo_TiVo_Amazon1_iGuide_SA1-10|SC_tivo_TiVo_Amazon_Halloween_Movie_Sales_SA1_SC-8|SC_tivo_TiVo_Amazon_Thanksgiving_Movie_Sale_SC_SA1-9|SC_tivo_TiVo_Holiday_Gifting_SC_SA1-5|SC_tivo_TiVo_Rhapsody_SC_SA1-5|SC_warner_0712legend-6|SC_warner_Body_of_L
Dec 23 02:45:44 (none) comm[134]: ies_TiVo220280-6|SC_wljenny_0710wljennyrfi-16|
Dec 23 02:45:44 (none) comm[134]: captureRequests: CR_081203 TIV81204 ION-4|CR_081203 TVP81204 ION-4|CR_081210 TIV81211 ION-4|CR_081210 TVP81211 ION-4|CR_081217 TIV81218 ION-4|CR_081217 TVP81218 ION-4|
Dec 23 02:45:44 (none) comm[134]: menuItems: MI_20thcent_Horton_PMI_721968-6|MI_Standard-91|MI_aust_Australia_Tourism_PMIa_70735-6|MI_battle_Battlestar__PMI_89195-8|MI_bbcameri_Gold_Star_PMI_497239-6|MI_bmw_1_Series_PMI_91763-6|MI_bmw_M3_PMI_Flight_1_87156-6|MI_bmw_X6_PMI_91807-6
Dec 23 02:45:44 (none) comm[134]: |MI_buy_Buy_On_Box_Burn_Notice_PP_PMI_353575_PP-8|MI_buy_Buy_On_Box_Colbert_PP_PMI_353658_PP-8|MI_buy_Buy_On_Box_Oprah_PP_PMI_353652_PP-8|MI_buy_Buy_on_Box_Mad_Men_512876_PP-8|MI_buy_Talk_Show_Guests_PP_PMI_2_542927_PP-14|MI_buy_Talk_Show_Guests_PP_PMI_516
Dec 23 02:45:44 (none) comm[134]: 264_PP-10|MI_cbs_CBS_Dr_Phil_PMI_148297-6|MI_chaseban_Chase_PMI_SH_59072-6|MI_cw_90210_PMI_379462-6|MI_cw_Gossip_Girl_PMIa_95579-6|MI_diy_DIY_Nailed_at_Nine_PMI_70132-10|MI_domino_Dominos_PMI_1_421820-6|MI_finelivi_Martha_Stewart_Fine_Living_PMI_SH_59066-8
Dec 23 02:45:44 (none) comm[134]: |MI_focus_Atonement_PMI_Flt3_75942-8|MI_focus_Atonement_PMI_SH_64857-10|MI_foodnet_AskAidaCookingReal_PMI_367727-6|MI_fox_Fringe_PMI_379436-6|MI_fox_Prison_Sarah__PMI_566709-6|MI_fox_Terminator_PMI_SH_68528-6|MI_fx_Damages_PMI_721711-6|MI_fx_FX_PMI_368536-
Dec 23 02:45:44 (none) comm[134]: 8|MI_hdnet_HDNet_Fights_PMI_80461-6|MI_hdnet_HDNet_Fights_PMI_Flt_2_86758-6|MI_how_How_To_PP_PMIa_721925-6|MI_ing_ING_Direct_PMI_721898-6|MI_jaguar_Jaguar_XF_PMI_SH_59051-10|MI_landrove_LR3LR2_PMI_125639-6|MI_landrove_Land_Rover_PMI_Flt_2a_372436-6|MI_land
Dec 23 02:45:44 (none) comm[134]: rove_Land_Rover_PMI_Flt_3a_368001-6|MI_landrove_Land_Rover_PMI_Flt_4_220381-6|MI_landrove_Land_Rover_PMI_Flt_5_220386-6|MI_landrove_Land_Rover_PMI_Flt_6_220463-6|MI_lexus_Lexus_LS_Hybrid_SH_PMI_61959-8|MI_lexus_Lexus_LS_Hybrid_Wk_2_PMI_SH_62243-6|MI_lexus_
Dec 23 02:45:44 (none) comm[134]: Lexus_LS_January_SH_70108-6|MI_mtv_Rock_the_Cradle_PMI_2_104933-8|MI_mtv_Rock_the_Cradle_PMI_89746-6|MI_newscorp_MyNetworkTV_PMI_125779-6|MI_para_Ghost_Town_PMI_567109-6|MI_para_Tropic_Thunder_PMIa_721839-6|MI_proctera_Bounty_PMI_625003-6|MI_proctera_Bount
Dec 23 02:45:44 (none) comm[134]: y_PMI_Flt_2_721810-6|MI_protect_Protect_America_PP_PMI_718512_NPG-16|MI_protect_Protect_America_PP_PMI_718512_NPG_2-14|MI_protect_Protect_America_PP_PMI_718512_PP-16|MI_protect_Protect_America_PP_PMI_718512_PP_2-14|MI_shell_Shell_PMI_85471-6|MI_sony_HPD_PM
Dec 23 02:45:44 (none) comm[134]: I_721694-6|MI_sony_Sony_HDNA_GSa_83504-6|MI_sony_Sony_HDNA_PMI_SH_69722-6|MI_sonypict_The_Zohan_PMI_125668-6|MI_sonypict_Vantage_Point_PMI_74724-6|MI_splenda_Splenda_PMI_SH_59061-8|MI_sub_Dream_Kitchen_PMI_95739-6|MI_symantec_Symantec_CNET_PMI_65360-8|MI_s
Dec 23 02:45:44 (none) comm[134]: ymantec_Symantec_Gold_Star_2_721629-6|MI_symantec_Symantec_May_PMI_2_93580-6|MI_symantec_Symantec_May_PMI_93571-6|MI_symantec_Symantec_Oct_PMI_666198-8|MI_symantec_Symantec_Oct_PMI_wk3_666208-6|MI_symantec_Symantec_September_PMI_168929-4|MI_symantec_Symant
Dec 23 02:45:44 (none) comm[134]: ec_Wk3_PMI_75314-8|MI_texas_Texas_Tourism_PMIa_302400-6|MI_texas_Texas_Tourism_PMIb_302408-6|MI_thelearn_The_Singing_Office_PMI_281300-6|MI_timelife_Get_Smart_Infomercial_PMI_122526-7|MI_timelife_TL_Classic_Rock_GS_721619-6|MI_timelife_TL_Flower_Power_PP_P
Dec 23 02:45:44 (none) comm[134]: MI_721615-6|MI_timelife_Time_Life_Get_Smart_GS_2_398567-8|MI_tivo_200801016VideoDownloads_PMI_721659-6|MI_tivo_20081106Jaman_PMI_721776-6|MI_tivo_20081113YouTube_PMI_721842-6|MI_tivo_20081117_Dominos_PMI_721890-10|MI_tivo_20081127_Nero_PMI_721952-6|MI_tivo
Dec 23 02:45:44 (none) comm[134]: _TiVoCast_iGuide_PMI_BB_86197-6|MI_tivo_Video_Downloads_iGuide_PMI_122087-6|MI_tivoigui_88_Minutes_721847-6|MI_tivoigui_AmazonSpiderwick_BB_Only_580208-6|MI_tivoigui_AmazonVantagePoint_BB_Only_580202-6|MI_tivoigui_Amazon_10000_BC_BB_Only_407342-6|MI_tivoig
Dec 23 02:45:44 (none) comm[134]: ui_Amazon_10K_BC_BB_Only_431533-6|MI_tivoigui_Amazon_10K_BC_BB_Onlya_496170-6|MI_tivoigui_Amazon_27_Dresses_BB_313032-6|MI_tivoigui_Amazon_Aliens_vs._Predator_BB_259634-6|MI_tivoigui_Amazon_AlvinChipmunks_iGuide_BB_Only_201928-6|MI_tivoigui_Amazon_American
Dec 23 02:45:44 (none) comm[134]: _Gangster_BB_125257-6|MI_tivoigui_Amazon_Atonement_BB_148780-6|MI_tivoigui_Amazon_Bank_Job_BB_Only_608682-6|MI_tivoigui_Amazon_Batman_Begins_BB_Only_520475-6|MI_tivoigui_Amazon_Batman_Gotham_Knight_BB_Only_496173-7|MI_tivoigui_Amazon_Beowulf_BB_125265-8|MI
Dec 23 02:45:44 (none) comm[134]: _tivoigui_Amazon_Birds_Nest_BB_Only_608685-6|MI_tivoigui_Amazon_Bolyn_Girl_BB_Only_520478-6|MI_tivoigui_Amazon_Boyfriend_BB_Only_634242-6|MI_tivoigui_Amazon_Bucket_List_2_BB_468947-6|MI_tivoigui_Amazon_Bucket_List_BB_Only_407339-6|MI_tivoigui_Amazon_Casab
Dec 23 02:45:44 (none) comm[134]: collabData: CP_Standard-42|
Dec 23 02:45:44 (none) comm[134]: signedFiles: SI_TvSec-3|
Dec 23 02:45:44 (none) comm[134]: otherDatasets: HDGenre-8|
Dec 23 02:45:44 (none) comm[134]: rbBackgrounds:
Dec 23 02:45:44 (none) comm[134]: dataGroupList: |AP_trio|BS_standard|BS_standard_000|CP_Standard|CR_081203 TIV81204 ION|CR_081203 TVP81204 ION|CR_081210 TIV81211 ION|CR_081210 TVP81211 ION|CR_081217 TIV81218 ION|CR_081217 TVP81218 ION|CR_SnowyZoe|CR_Standard|DC_Standard|DG_amazon|DG
Dec 23 02:45:44 (none) comm[134]: _sa1_PLTpromo|DG_sa1_lifetime|DG_sa1_small|DG_standard|MI_St andard|SC_20thcent_0812horton|SC_buy_0807tuesday|SC_domino_0 808dominos|SC_life_0803lifelock|SC_lockarda_0812esurance|SC_ nestle_0803coffeemate|SC_tivo_0808music|SF_IntersilDownload| SF_SerialLogging
Dec 23 02:45:44 (none) comm[134]: |SI_TvSec|SW_released
Dec 23 02:45:44 (none) comm[134]: lastAvalDownload: 0,0 0,0
Dec 23 02:45:44 (none) comm[134]: userInitiated: 1
Dec 23 02:45:44 (none) comm[134]: mfsTotalApp: 785152
Dec 23 02:45:44 (none) comm[134]: mfsAvailApp: 734272
Dec 23 02:45:44 (none) comm[134]: mfsTotalMedia: 640847872
Dec 23 02:45:44 (none) comm[134]: mfsAvailMedia: 20058112
Dec 23 02:45:44 (none) comm[134]: clipsTotalSize: 10000000
Dec 23 02:45:44 (none) comm[134]: clipsAvailSize: 9227904
Dec 23 02:45:44 (none) comm[134]: rbTotalSize: 0
Dec 23 02:45:44 (none) comm[134]: rbAvailSize: 0
Dec 23 02:45:44 (none) comm[134]: tcdId: 000134922970013
Dec 23 02:45:44 (none) comm[134]: callId: 1230000276
Dec 23 02:45:44 (none) comm[134]: sourceParameterList: st=2,con=1,drm=,ekr=1,ccn=,brn=,lin=2
Dec 23 02:45:44 (none) comm[134]: configParameterList: zip=62040,dar=0,rcq=75,tz=2,as=1,tun=,suc=7,sta=5,exp=0
Dec 23 02:45:44 (none) comm[134]: iceboxinfo:
Dec 23 02:45:44 (none) comm[134]: timeStamp: ...
Dec 23 02:45:44 (none) comm[134]: End Ident ==================
Dec 23 02:45:44 (none) comm[134]: PartialDownload found file /var/packages/PC-62040-p14234-v206.snow.bnd
Dec 23 02:45:44 (none) comm[134]: About to execute: /tvbin/sha </var/packages/PC-62040-p14234-v206.snow.bnd 2>&1
Dec 23 02:45:44 (none) comm[134]: Command succeeded
Dec 23 02:45:44 (none) comm[134]: PartialDownload got chksum 0x30CAA33D61CFC3D587F32E6D5622B91E9A0928B2 for /var/packages/PC-62040-p14234-v206.snow.bnd
Dec 23 02:45:44 (none) comm[134]: PartialDownload found file /var/packages/PG-IL12508-p14234-t2.snow.bnd
Dec 23 02:45:44 (none) comm[134]: About to execute: /tvbin/sha </var/packages/PG-IL12508-p14234-t2.snow.bnd 2>&1
Dec 23 02:45:48 (none) comm[134]: Command succeeded
Dec 23 02:45:48 (none) comm[134]: PartialDownload got chksum 0x43B3A3A9D2F278CF8E0AEE92878AD92508CAEED3 for /var/packages/PG-IL12508-p14234-t2.snow.bnd
Dec 23 02:45:48 (none) comm[134]: PartialDownload found file /var/packages/SC-army_Army_Memphis_TiVo718577-e14245-r14231-v12.slice.gz
Dec 23 02:45:48 (none) comm[134]: About to execute: /tvbin/sha </var/packages/SC-army_Army_Memphis_TiVo718577-e14245-r14231-v12.slice.gz 2>&1
Dec 23 02:45:48 (none) comm[134]: Command succeeded
Dec 23 02:45:48 (none) comm[134]: PartialDownload got chksum 0x4D250671619A3EA6C60F3BE7409FAA970D8465BD for /var/packages/SC-army_Army_Memphis_TiVo718577-e14245-r14231-v12.slice.gz
Dec 23 02:45:48 (none) comm[134]: PartialDownload found file /var/packages/SC-brinks_0711brinks-d3-e14335-r14147-v11.slice.gz
Dec 23 02:45:48 (none) comm[134]: About to execute: /tvbin/sha </var/packages/SC-brinks_0711brinks-d3-e14335-r14147-v11.slice.gz 2>&1
Dec 23 02:45:48 (none) comm[134]: Command succeeded
Dec 23 02:45:48 (none) comm[134]: PartialDownload got chksum 0xD0C234468D70FCBAFD9E0CF99CBC44536C9C2400 for /var/packages/SC-brinks_0711brinks-d3-e14335-r14147-v11.slice.gz
Dec 23 02:45:48 (none) comm[134]: PartialDownload found file /var/packages/SC-buy_0807tuesday-d3-e14236-r14229-v33.slice.gz
Dec 23 02:45:48 (none) comm[134]: About to execute: /tvbin/sha </var/packages/SC-buy_0807tuesday-d3-e14236-r14229-v33.slice.gz 2>&1
Dec 23 02:45:49 (none) comm[134]: Command succeeded
Dec 23 02:45:49 (none) comm[134]: PartialDownload got chksum 0x5FB4818CCAFA188CE5F5E378F8D3E7EA6728892C for /var/packages/SC-buy_0807tuesday-d3-e14236-r14229-v33.slice.gz
Dec 23 02:45:49 (none) comm[134]: PartialDownload found file /var/packages/SC-domino_0808dominos-d5-e14417-r14228-v24.slice.gz
Dec 23 02:45:49 (none) comm[134]: About to execute: /tvbin/sha </var/packages/SC-domino_0808dominos-d5-e14417-r14228-v24.slice.gz 2>&1
Dec 23 02:45:49 (none) comm[134]: Command succeeded
Dec 23 02:45:49 (none) comm[134]: PartialDownload got chksum 0xAE545AAD9CA5CCAB98DE852C029E3761AD65DD68 for /var/packages/SC-domino_0808dominos-d5-e14417-r14228-v24.slice.gz
Dec 23 02:45:49 (none) comm[134]: PartialDownload found file /var/packages/SC-domino_Dominos_TiVo403634-e14417-r14200-v11.slice.gz
Dec 23 02:45:49 (none) comm[134]: About to execute: /tvbin/sha </var/packages/SC-domino_Dominos_TiVo403634-e14417-r14200-v11.slice.gz 2>&1
Dec 23 02:45:49 (none) comm[134]: Command succeeded
Dec 23 02:45:49 (none) comm[134]: PartialDownload got chksum 0x62D4FC4190E0E584A924F03AA94C2DB4279F7E59 for /var/packages/SC-domino_Dominos_TiVo403634-e14417-r14200-v11.slice.gz
Dec 23 02:45:49 (none) comm[134]: PartialDownload found file /var/packages/SC-life_0803lifelock-d1-e14304-r14098-v13.slice.gz
Dec 23 02:45:49 (none) comm[134]: About to execute: /tvbin/sha </var/packages/SC-life_0803lifelock-d1-e14304-r14098-v13.slice.gz 2>&1
Dec 23 02:45:49 (none) comm[134]: Command succeeded
Dec 23 02:45:49 (none) comm[134]: PartialDownload got chksum 0xCAA63269471E4E2A8B6D3F6905EB436295477002 for /var/packages/SC-life_0803lifelock-d1-e14304-r14098-v13.slice.gz
Dec 23 02:45:49 (none) comm[134]: PartialDownload found file /var/packages/SC-merced_Mercedes_TiVo718532-e14277-r14224-v11.slice.gz
Dec 23 02:45:49 (none) comm[134]: About to execute: /tvbin/sha </var/packages/SC-merced_Mercedes_TiVo718532-e14277-r14224-v11.slice.gz 2>&1
Dec 23 02:45:50 (none) comm[134]: Command succeeded
Dec 23 02:45:50 (none) comm[134]: PartialDownload got chksum 0x62AE04995BC94F916FE8A7CF44A3305791CA6D32 for /var/packages/SC-merced_Mercedes_TiVo718532-e14277-r14224-v11.slice.gz
Dec 23 02:45:50 (none) comm[134]: PartialDownload found file /var/packages/SC-protect_Protect_America_Scrolling_TiVo718564-e14237-r14223-v6.slice.gz
Dec 23 02:45:50 (none) comm[134]: About to execute: /tvbin/sha </var/packages/SC-protect_Protect_America_Scrolling_TiVo718564-e14237-r14223-v6.slice.gz 2>&1
Dec 23 02:45:50 (none) comm[134]: Command succeeded
Dec 23 02:45:50 (none) comm[134]: PartialDownload got chksum 0xA7701A7D87AA00E8754D5EEAA2727CAC2D877D3B for /var/packages/SC-protect_Protect_America_Scrolling_TiVo718564-e14237-r14223-v6.slice.gz
Dec 23 02:45:50 (none) comm[134]: PartialDownload found file /var/packages/SC-sony_HPD_Flt2_TiVo718559-e14274-r14222-v14.slice.gz
Dec 23 02:45:50 (none) comm[134]: About to execute: /tvbin/sha </var/packages/SC-sony_HPD_Flt2_TiVo718559-e14274-r14222-v14.slice.gz 2>&1
Dec 23 02:45:50 (none) comm[134]: Command succeeded
Dec 23 02:45:50 (none) comm[134]: PartialDownload got chksum 0xB7F2DA5442823735498FCECC8B561034E9927542 for /var/packages/SC-sony_HPD_Flt2_TiVo718559-e14274-r14222-v14.slice.gz
Dec 23 02:45:50 (none) comm[134]: PartialDownload found file /var/packages/SC-summer_Summer_Bay_PP_TiVo718539-d2-e14245-r14203-v8.slice.gz
Dec 23 02:45:50 (none) comm[134]: About to execute: /tvbin/sha </var/packages/SC-summer_Summer_Bay_PP_TiVo718539-d2-e14245-r14203-v8.slice.gz 2>&1
Dec 23 02:45:50 (none) comm[134]: Command succeeded
Dec 23 02:45:50 (none) comm[134]: PartialDownload got chksum 0x0B1D5949BB92EC5BCC25AFE8A8C8CBFF04B4EC6C for /var/packages/SC-summer_Summer_Bay_PP_TiVo718539-d2-e14245-r14203-v8.slice.gz
Dec 23 02:45:50 (none) comm[134]: PartialDownload found file /var/packages/SC-tivo_0808music-d2-e14236-r14229-v22.slice.gz
Dec 23 02:45:50 (none) comm[134]: About to execute: /tvbin/sha </var/packages/SC-tivo_0808music-d2-e14236-r14229-v22.slice.gz 2>&1
Dec 23 02:45:50 (none) comm[134]: Command succeeded
Dec 23 02:45:50 (none) comm[134]: PartialDownload got chksum 0x464342CEB8E2A4CA2F6BD10CB736E434BD39C689 for /var/packages/SC-tivo_0808music-d2-e14236-r14229-v22.slice.gz
Dec 23 02:45:50 (none) comm[134]: PartialDownload found file /var/packages/SC-tivo_20081217_TiVo_Mobile_TiVo718582-e14234-r14230-v6.slice.gz
Dec 23 02:45:50 (none) comm[134]: About to execute: /tvbin/sha </var/packages/SC-tivo_20081217_TiVo_Mobile_TiVo718582-e14234-r14230-v6.slice.gz 2>&1
Dec 23 02:45:51 (none) comm[134]: Command succeeded
Dec 23 02:45:51 (none) comm[134]: PartialDownload got chksum 0x5ADF81E00DBDC7E9C58AF82F6118BE1755A52DB7 for /var/packages/SC-tivo_20081217_TiVo_Mobile_TiVo718582-e14234-r14230-v6.slice.gz
Dec 23 02:45:51 (none) comm[134]: PartialDownload found file /var/packages/SC-tivo_20081221Rhapsody_TiVo718587-e14241-r14234-v6.slice.gz
Dec 23 02:45:51 (none) comm[134]: About to execute: /tvbin/sha </var/packages/SC-tivo_20081221Rhapsody_TiVo718587-e14241-r14234-v6.slice.gz 2>&1
Dec 23 02:45:51 (none) comm[134]: Command succeeded
Dec 23 02:45:51 (none) comm[134]: PartialDownload got chksum 0x01775815A4973C7823C0475AB1AF08DD1340A586 for /var/packages/SC-tivo_20081221Rhapsody_TiVo718587-e14241-r14234-v6.slice.gz
Dec 23 02:45:51 (none) comm[134]: PartialDownload found file /var/packages/CR-081224_TIV81225_ION-v4.slice.gz
Dec 23 02:45:51 (none) comm[134]: About to execute: /tvbin/sha </var/packages/CR-081224_TIV81225_ION-v4.slice.gz 2>&1
Dec 23 02:45:51 (none) comm[134]: Command succeeded
Dec 23 02:45:51 (none) comm[134]: PartialDownload got chksum 0x39DF8FA4FE318BA1C3AB016DA9DDD8D8F4F46495 for /var/packages/CR-081224_TIV81225_ION-v4.slice.gz
Dec 23 02:45:51 (none) comm[134]: PartialDownload found file /var/packages/CR-081224_TVP81225_ION-v4.slice.gz
Dec 23 02:45:51 (none) comm[134]: About to execute: /tvbin/sha </var/packages/CR-081224_TVP81225_ION-v4.slice.gz 2>&1
Dec 23 02:45:51 (none) comm[134]: Command succeeded
Dec 23 02:45:51 (none) comm[134]: PartialDownload got chksum 0x33581C04D7F1D12EE45F5EF3823C407F3C16BA1C for /var/packages/CR-081224_TVP81225_ION-v4.slice.gz
Dec 23 02:45:51 (none) comm[134]: PartialDownload found file /var/packages/CR-081231_TIV90101_ION-v4.slice.gz
Dec 23 02:45:51 (none) comm[134]: About to execute: /tvbin/sha </var/packages/CR-081231_TIV90101_ION-v4.slice.gz 2>&1
Dec 23 02:45:52 (none) comm[134]: Command succeeded
Dec 23 02:45:52 (none) comm[134]: PartialDownload got chksum 0x72212D9B8155A7E0F75F04928040EBE413E42DF0 for /var/packages/CR-081231_TIV90101_ION-v4.slice.gz
Dec 23 02:45:52 (none) comm[134]: PartialDownload found file /var/packages/CR-081231_TVP90101_ION-v4.slice.gz
Dec 23 02:45:52 (none) comm[134]: About to execute: /tvbin/sha </var/packages/CR-081231_TVP90101_ION-v4.slice.gz 2>&1
Dec 23 02:45:52 (none) comm[134]: Command succeeded
Dec 23 02:45:52 (none) comm[134]: PartialDownload got chksum 0x5C0F9C2DE0685AECA92037ABE9692B7E5E2092AF for /var/packages/CR-081231_TVP90101_ION-v4.slice.gz
Dec 23 02:45:52 (none) comm[134]: PartialDownload found file /var/packages/CR-090107_TIV90108_ION-v4.slice.gz
Dec 23 02:45:52 (none) comm[134]: About to execute: /tvbin/sha </var/packages/CR-090107_TIV90108_ION-v4.slice.gz 2>&1
Dec 23 02:45:52 (none) comm[134]: Command succeeded
Dec 23 02:45:52 (none) comm[134]: PartialDownload got chksum 0x24F91FC2DE698F6FE0A33768BAB8FCA1CD070891 for /var/packages/CR-090107_TIV90108_ION-v4.slice.gz
Dec 23 02:45:52 (none) comm[134]: PartialDownload found file /var/packages/CR-090107_TVP90108_ION-v4.slice.gz
Dec 23 02:45:52 (none) comm[134]: About to execute: /tvbin/sha </var/packages/CR-090107_TVP90108_ION-v4.slice.gz 2>&1
Dec 23 02:45:52 (none) comm[134]: Command succeeded
Dec 23 02:45:52 (none) comm[134]: PartialDownload got chksum 0x96185C7EB9A2AC410B68DD93A0C831E37E2D3A7E for /var/packages/CR-090107_TVP90108_ION-v4.slice.gz
Dec 23 02:45:52 (none) comm[134]: PartialDownload found file /var/packages/IR-standard-v398.slice.gz
Dec 23 02:45:52 (none) comm[134]: About to execute: /tvbin/sha </var/packages/IR-standard-v398.slice.gz 2>&1
Dec 23 02:45:52 (none) comm[134]: Command succeeded
Dec 23 02:45:52 (none) comm[134]: PartialDownload got chksum 0x4CC1ED5415E4C99FCF19D7AA22D172901F38D591 for /var/packages/IR-standard-v398.slice.gz
Dec 23 02:45:52 (none) comm[134]: PartialDownload found file /var/packages/MI-TAP_MenuItem_merced_Mercedes_GLK_722034.xml-v6.slice.gz
Dec 23 02:45:52 (none) comm[134]: About to execute: /tvbin/sha </var/packages/MI-TAP_MenuItem_merced_Mercedes_GLK_722034.xml-v6.slice.gz 2>&1
Dec 23 02:45:53 (none) comm[134]: Command succeeded
Dec 23 02:45:53 (none) comm[134]: PartialDownload got chksum 0x2406F99905BA802AF1CA57518328A7E185820D4F for /var/packages/MI-TAP_MenuItem_merced_Mercedes_GLK_722034.xml-v6.slice.gz
Dec 23 02:45:53 (none) comm[134]: CallService: Start err 0
Dec 23 02:45:53 (none) comm[134]: CAM_ID not found.
Dec 23 02:45:53 (none) comm[134]: CallStatusReporter: Phase: Dial, Status In Progress
Dec 23 02:45:53 (none) comm[134]: CallStatusReporter: sending message "CL|30"
Dec 23 02:45:53 (none) comm[134]: Backdoor code 4, enable calls via broadband
Dec 23 02:45:53 (none) comm[134]: Using Ethernet. Not starting modem/pppd.
Dec 23 02:45:53 (none) comm[134]: CallStatusReporter: Phase: Start_Auth, Status In Progress
Dec 23 02:46:05 (none) comm[134]: CallStatusReporter: sending message "ST|33"
Dec 23 02:46:05 (none) comm[134]: CommUtil: connection to host 204.176.49.2, port 80, err 0x0
Dec 23 02:46:05 (none) comm[134]: Uploading HTTP Header for modLog of /var/log/svclog: POST /tivo-service/mlog.cgi HTTP/1.0^M Content-Length: 8222^M ^M
Dec 23 02:49:02 (none) comm[134]: XferRqst timeout waiting to read
Dec 23 02:51:13 (none) comm[134]: drainGetPostQ: doXfer failed err=65535 (0xffff)
Dec 23 02:51:13 (none) comm[134]: NetAgent: drainPostQ failed, err = 0xffff

Dec 23 02:51:13 (none) comm[134]: CallService: NetAgent Process err 65535
Dec 23 02:51:13 (none) comm[134]: CallService: NetAgent failed, status 0xffff
Dec 23 02:51:13 (none) comm[134]: CallService: EndCall start
Dec 23 02:51:15 (none) comm[134]: CallStatusReporter: Turning off-hook LED off
Dec 23 02:51:15 (none) comm[134]: Recover private logs
Dec 23 02:51:15 (none) comm[134]: Opening old private log files
Dec 23 02:51:15 (none) comm[134]: Reverting private logs
Dec 23 02:51:15 (none) comm[134]: Cleanup: GetAddDiskBasedDirectories returned <70001> "0x70001"...skipping cleanup
Dec 23 02:51:15 (none) tcphonehome[134]: CallService return status 0xffff
Dec 23 02:51:15 (none) tcphonehome[134]: GetPostalCodeVersion - /PostalCode/62040 ServerVersion=204
Dec 23 02:51:15 (none) tcphonehome[134]: debug: sumServerVersion=204
Dec 23 02:51:20 (none) comm[134]: CallStatusReporter: Phase: Start_Auth, Status Failed
Dec 23 02:51:20 (none) comm[134]: CallStatusReporter: sending message "EX|14"
Dec 23 02:51:20 (none) tcphonehome[134]: TClient failed: EX|14
Dec 23 02:51:20 (none) tcphonehome[134]: Sending dialup event, subtype 8, msg EX|14
Dec 23 02:51:21 (none) tcphonehome[134]: setCallStatus called with: Failed state 0
Dec 23 02:51:26 (none) tcphonehome[134]: LastCallAttempt at 1230000276
Dec 23 02:51:26 (none) tcphonehome[134]: setting call status to: Failed
Dec 23 02:51:26 (none) tcphonehome[134]: setting call in progress to 0 (second successCount)
Dec 23 02:51:26 (none) tcphonehome[134]: Setting callActive to 0
Dec 23 02:51:26 (none) comm[134]: CallStatusReporter: sending data changed event 20
Dec 23 02:51:26 (none) tcphonehome[134]: destroying CommGlobals!
Dec 23 02:51:26 (none) tcphonehome[134]: pCommMempool empty
Dec 23 02:51:31 (none) tcphonehome[134]: Setting MCP PhoneHome action: ENABLED
The slice log entries make me wonder if a previously failed download has cause this problem for many of us. I appears that a change to the OS was attempted and likely succeeded on most, but a few of us are stuck in non-connecting purgatory.
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Old 12-23-2008, 01:23 AM   #59
QBiN
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Join Date: May 2006
Posts: 51
I have had sporadic success reverting back to my external modem and allowing the Daily calls to complete using that method. I will successfully complete a call only maybe 1 out of 7 calls. It almost seems like it depends on which modem on the other end answers. I have no explanation for it.

TurboNet is still failing for me 100% of the time. I have not heard squat from TiVo from my open case.

This ordeal is making me lose much faith in TiVo... and this is coming from a longtime TiVo fanatic.
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Old 12-23-2008, 01:49 AM   #60
Monty
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Join Date: Dec 2001
Location: Flanders,NJ
Posts: 6
My S1 is down also....

A Sony 2000 running since 2001. The Tech script went through a few items I have known about
  1. power down unit, disconnect phone line, wait a min,connect phone cable and restart
  2. install a DSL filter

I have tried these since the first of Dec and have managed to get 2 calls to go through, but the problem keeps coming back.

Another script had him reading about analog phone lines to digital conversions. I had put my S2 on the same line, no problems for a week, its back on the Net. Seems the modem chipset is not handling digital very well. (A fact, my fax machine just got a firmware update to the modem chipset because it was dropping a lot of calls) Asked him if an update will be out... don't know and we're collectiong data.

Got a ticket number assigned to my account (S1), the S2 is fine.... and will get some customer satisfaction.

Everyone call in and spread the word... sure looks like a software bug has turned up... like a Microsoft security update gone bad.........

Monty
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Last edited by Monty : 12-23-2008 at 02:39 AM.
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