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Old 07-17-2014, 11:38 AM   #1
rjonas1
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Join Date: Jul 2011
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Quirky Comcast Issue

On 7/15, Comcast changed several HD channel time slots from East Coast to West Coast times. I.E., if a show on one of these channels prior to 7/15 was available to record at 1pm, after 7/15 it should move to 4pm...

My TiVos have done a few normal updates over the past few days but the shows I have on these channels continue to record at the previous time, meaning that the guide data shows I'm recording what I wanted to record but what's actually recording is a program that shows up 3 hours earlier in the guide data...

I'm perplexed... My assumption is/was that the time changes would be included in the guide data updates... I'm further assuming that this is just going to take a few days but was curious if anyone had other suggestions or something that i'm missing....

Curiously enough, on Comcast's website for their own DVR's, they were telling people to not forget to update their recordings that would be affected...
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Old 07-17-2014, 11:59 AM   #2
NorthAlabama
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the guide data is furnished to tivo by tms. a change this extensive should have been provided to tms by comcast in advance, along with the markets affected (this is the only way tms is authorized to make the changes).

provide feedback through tivo.com:
http://www.tivo.com/lineup.html
or the email link:
http://support.tivo.com/app/ask
my last guide data email to tms (feedback@zap2it.com) bounced, so i don't know what suggest. here's another email addresses i have:
listings@zap2it.com
good luck!
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Old 07-17-2014, 01:42 PM   #3
rjonas1
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Thank you!!
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