Originally Posted by tatergator1
To clarify, the new Tivo remotes use RF technology, as well as the old IR technology as a fall-back. I also experience issues of the remote losing RF and needing to point the remote at the box to send a valid IR signal, which seems to reset the RF to working again. Others have also complained. Seems to be a fairly common flaw in at least some of the new RF remotes that come with the Roamios.
1st off... make sure your batteries are good
Ive commented this in other posts on this topic so I apologize if i am being repetitious to those searching posts... I had two remotes (basic Roamio remote and Slide Pro) that both were acting up, falling out of RF, failing to respond to button presses, etc... after doing a 'global reset' on the remotes and re-pairing them they have been 99%+ reliable, working up to 30+ feet away, etc.
Note that some have needed replacement remotes to solve their problems...
To perform a global reset
The Global Reset function unpairs the Roamio remote from the paired DVR, then clears any other remote settings, such as IR codes for your television or other A/V device. Use this function to unpair a remote and return it to the out-of-box settings.
IMPORTANT: You will need both the paired Roamio remote and the DVR to perform a global reset. If your paired remote has been lost or damaged, you will need to use a new remote in IR mode to put the DVR in a pairing state, then pair the new remote to the DVR. For instructions, see To Pair a different remote to your DVR.
To perform a global reset:
1.Press and hold the TiVo + TV Power buttons until the activity indicator blinks red.
2.Press Thumbs Down three times, then press Enter.
The activity indicator will flash red three times if the global reset is successful.