Originally Posted by tmesser
- $49 exchange for a refurb. Ship the defective unit and wait for the new one.
- $199.99 deposit for advance shipment of a refurb, with a $150.99 credit upon receipt of dead unit
- Replace the drive myself (2TB for <$100). It looks like drive replacements are even easier than they used to be, with the OS on flash now. I'd be voiding the remainder of the parts warranty.
Is there any reason I should take TiVo's deal?
Your current Roamio has a small 500GB drive (75hrs HD) so consider this an opportunity to upgrade your HD.
Amazon has a 3TB WD AV-GP WD30EURS
(450hrs HD) for $128. It's a one-time upgrade and well worth it.
Now what if it still doesn't boot *after* replacing the drive? OK, then put the old drive back in and take TiVo up on the $49 exchange. When you get the refurbished unit back swap drives. Now you have a Roamio 3TB with a 500GB HD replacement backup if the new drive should ever crash!
So the costs will be either (assuming $128 3TB upgrade):
- $ 49 working box
- $ 79 working box + gain HUGE storage ($128 - $49 refurb cost)
- $177 working box + gain HUGE storage + 500GB backup replacement ($128 + $49)
If you don't record a lot of programming and won't get near the 75hrs HD limit (TiVo starts deleting shows to gain space as you near 100%) then just go with the advance shipment refurb.
NOTE: I speak from experience as I currently have a Premiere refurb from TiVo with a 2TB WD20EURS HD and the working 320GB HD sitting on a shelf.
The HDMI port went on my original Premiere so I had TiVo advance ship a refurb to me. When the refurb came I swapped out the 2TB from the original broken Premiere into the refurb and put the refurb 320GB on the shelf. I put back the original 320GB into the original broken unit and sent it back to TiVo using the box TiVo provided.
Simple and quick. The "voiding parts warranty" is legalese and TiVo doesn't need to know about the new HD.