Originally Posted by hornmustang
Has anybody in the Atlanta area had any luck getting Comcast to upgrade your cable card firmware? I'm in Cumming, GA 30041 with a Cisco cable card and still have PKEY1.5.2_F.p.1401. I have tried contacting Comcast through twitter. They responded but I could not get them to upgrade my firmware. Would love to know if anybody in the area has any success, and if so to get the name of a Comcast contact. Thanks
I've been working on getting my firmware upgraded since Sept. of last year and I still have the exact same firmware you do. Downgrade to 5 tuners and wait patiently for Comcast's upgrade is the only advice I can give you. Since I did that I have had no more problems.
PS-I spoke to numerous Comcast people both national and local about this matter. I have yet to have someone actually follow thru and do anything.