TiVo Community
TiVo Community
TiVo Community
Go Back   TiVo Community > Main TiVo Forums > TiVo Roamio DVRs
TiVo Community
Reply
Forum Jump
 
Thread Tools Rate Thread
Old 04-07-2014, 10:06 PM   #1
nooneuknow
TiVo User Since 2007
 
Join Date: Feb 2011
Location: Cox Cable Market, NV
Posts: 2,962
Exclamation The official TiVo provided TiVo Service status page - http://status.tivo.com/

http://status.tivo.com/

The official TiVo provided TiVo Service status page.

Last edited by nooneuknow : 04-07-2014 at 10:13 PM.
nooneuknow is offline   Reply With Quote
Old 04-07-2014, 10:13 PM   #2
nooneuknow
TiVo User Since 2007
 
Join Date: Feb 2011
Location: Cox Cable Market, NV
Posts: 2,962
Exclamation Monday, April 7, 2014 @ 08:19PM PST

Currently:

Minor Service Outage Refreshed about one minute ago
TiVo Core Services: Partial Outage
nooneuknow is offline   Reply With Quote
Old 04-07-2014, 10:13 PM   #3
aadam101
Future Prez of ABC
 
Join Date: Jul 2002
Location: North of Boston
Posts: 7,005
Says "Partial outage". That's not super helpful.
__________________
A passing grade? Like a C? Why don't I just get pregnant at a bus station!
aadam101 is offline   Reply With Quote
Old 04-07-2014, 10:30 PM   #4
nooneuknow
TiVo User Since 2007
 
Join Date: Feb 2011
Location: Cox Cable Market, NV
Posts: 2,962
Exclamation

Quote:
Originally Posted by aadam101 View Post
Says "Partial outage". That's not super helpful.
At least it's an official acknowledgement, which can help negate the usual song and dance of calling TiVo's call center, having a CSR make you reboot everything, then make you change everything about your network, them blame it on something on the user's end of things.

Sometimes people naturally tend to do all that, unnecessarily, as a sort of acquired habit, knowing what the "usual drill" is.

I started this thread for this very reason.

TiVo provides an official status, and if people are made aware of this link, it is certainly more helpful than TiVo's call center. They usually deny anything being wrong on their end, or claim to be unaware of anything being wrong, while at the very same time, TiVoMargret will be tweeting that they are working on the issue. I just checked, and her twitter feed seems inactive.

http://twitter.com/tivodesign - Where everybody can check her twitter feed without having to have a twitter account.

There's also: margret@tivo.com - as her official contact method for submitting TSNs (which shouldn't be done publicly), and other matters that don't belong in public forums or on social media, like facebook http://www.facebook.com/TiVo

EDIT/ADD: Her TCF profile page: http://www.tivocommunity.com/tivo-vb...r.php?u=198507

Last edited by nooneuknow : 04-11-2014 at 04:07 PM. Reason: edit/add
nooneuknow is offline   Reply With Quote
Old 04-07-2014, 11:16 PM   #5
nooneuknow
TiVo User Since 2007
 
Join Date: Feb 2011
Location: Cox Cable Market, NV
Posts: 2,962
Platform specific C133 reporting threads for Roamio and Premiere

The pre-existing universal reporting thread for Roamios is here:

http://www.tivocommunity.com/tivo-vb...d.php?t=510698

The Premiere thread is here:

http://www.tivocommunity.com/tivo-vb...d.php?t=503607

By using these existing threads to report outages, after checking TiVo's status page, you can help to identify ISP/regional outages, or identify that the C133 may be due to a local problem, or even your own network.
nooneuknow is offline   Reply With Quote
Reply
Forum Jump




Thread Tools
Rate This Thread
Rate This Thread:


Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Advertisements

TiVo Community
Powered by vBulletin® Version 3.6.8
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
vBulletin Skins by: Relivo Media

(C) 2013 Magenium Solutions - All Rights Reserved. No information may be posted elsewhere without written permission.
TiVoŽ is a registered trademark of TiVo Inc. This site is not owned or operated by TiVo Inc.
All times are GMT -5. The time now is 05:54 AM.
OUR NETWORK: MyOpenRouter | TechLore | SansaCommunity | RoboCommunity | MediaSmart Home | Explore3DTV | Dijit Community | DVR Playground |