The tivo.com website used to be a convenient way to set recordings, etc. But now, it's barely usable. If you want to get to anything about your account - season passes, to do list, etc. It takes forever. By forever I mean I usually just give up on it and just change settings on the actual TiVo box.
Is TiVo even aware of this issue? If so, are they working on fixing it. If not, go check it out. you'll see what I mean.