Originally Posted by mpaquette
Does anyone know the national number for TWC's cable card help center?
The TWC CC (and TA) help center was moved from NC to Buffalo, NY and the current number is: 1.866.532.2598
However the old 5889 number automatically forwards to the correct number (at least for now, but maybe not forever).
That linked PDF is obviously somewhat dated but still mostly correct. The bottom line is call the national help desk for questions or help. In my experience it is the only part of TWC support that really knows anything about Tivos. When I have a problem I call them first rather than my local support. They used to want you to call local support first but don't even mention that anymore.