I just installed yesterday a Roamio Pro and Mini in my home. I have Verizon FIOS so everything connected seamlessly using MOCA by just plugging the coax into each.
I am trying to Record by Channel using the Mini. When I select that option a screen appears with a status bar that is already at 100%. The screen tells me to "Please wait... Acquiring Channel Information." If I let it sit like that for several minutes I get the following message:
"The TiVo box is unable to prepare channel information. If this problem persists, please check your cable connection."
The cable is fine. I wouldn't get any video if it wasn't since it is supplying all programming to the Mini.
I restarted the Mini earlier today and just now tried again but get the same response.
Everything else works fine on the Mini. I can program a recording using the Guide screen.
What can I do? I get the same screens if I try to Record by Time as well.