$20 off Total Premier Choice still in effect

[dfriedland]

I just called Directtv out of the blue and asked if I could switch to total premier choice with locals with a $20 discount for the first 6 months.... There was no problem, just a minute of holding while she checked the computer, and she said no problem. Total premier + locals + DVR (tivo) for $65.99 a month, and I didn't have to beg or threaten to switch companies or anything. I just asked politely and they were more than happy to oblige.

[biker]

I got it last month also with no problem.

[feldon23]

Of course Southwestern Bell STILL has my phone number assigned to them so I cannot call DirecTV on my land line. GRRRR!!!

Soon as my dad gets back in town I will use his cell phone.

{EDIT: Ok, I called the DirecTV movers number at (877)-616-MOVE. I got to an operator and told her I'm not moving, I just want to switch the DirecTV package. So at first she said aren't you a Southwestern Bell customer. GRR!!!! Even though I cancelled my account with SWBell 6 months ago they are STILL holding a lock on the phone number/address. So I told her no I cancelled them and gave her my DTV account number and she said ok and found my account.

At first she said "where did you hear this $20 off 6 months Total Choice Premiere?" and I said the TiVo forum. She was confused for a bit. But I told her that right now TiVo service is $10 a month, then it goes to $5 a month in November, or with Total Choice Premiere it's included. So she honored the $20 off and understood that the TiVo service is included. She said it shows up as HDPVR or something.

Anyway, I mentioned that the TiVo series2s were coming out and that it was a personal video recorder. She said oh that's too advanced for me. So I said it's designed for people who still have a blinking 12:00 on their VCR. I said you just flip through the program guide like on a normal DirecTV receiver but you press Record. That's it. It's that simple. If you want, you can hit Record then press the down arrow to get to more options and tell it you want to record every episode of this show, even if it reschedules.

She said it sounded complicated, but I said my dad has figured it out and he's 77 years old.

Anyway, here's to hoping she considers a TiVo. :)


I also cancelled the mirroring on the non-upgraded TiVo upstairs. It got fried a few months ago and now when you turn it on, all you get is popping sounds from the audio and a black screen with white scrolling flashing lines. If you leave it off for a while and turn it on, you get the green light for a bit. But after it's been on for a while, the light goes out. :( *sniff*

[GoldenTiger]

Woohoo! I just got it... she couldn't find it, asked a supervisor and found it on the computer (I didn't request the supervisor, I was just asked to hold on a sec), and my new total is $10 less than I was paying before for Total Choice Plus w/locals/tivo/showtime!!

[Jon J]

Thanks, dfriedland. It did take a supervisor but we agreed TC Premier with locals and complimentary DVR service would be $65.99 for six months. Now what can I do with the "free" $120??

[prospero]

Seems like you can call them and get this offer just about every six months.

I have this offer earlier this year and it expired a few months ago. I just called in today and they said no problem and gave me the $20 off again.

Prospero

[Hexis]

I just called and got this myself. I had Total Choice w/ Locals + HBO + Showtime + TiVo = $66.99 a month. New setup Total Choice Premier - $20 = $65.99. The only restriction is that you have to keep Total Choice at least for the 6 months after the special. This rules.

[jasonl99]

What the heck did you guys ask for? I tried, and he could only find an $8 offer. I have TC w/Locals + HBO currently. I told him that a friend had just received a $20 per month discount if he would subscribe to Total Choice Premier for at least six months. No go.

[Hexis]

Total Choice Premier w/ locals with a $20 discount for 6 months. Try calling back and asking for it from a different person.

[staufj22]

Originally posted by jasonl99
What the heck did you guys ask for? I tried, and he could only find an $8 offer. I have TC w/Locals + HBO currently. I told him that a friend had just received a $20 per month discount if he would subscribe to Total Choice Premier for at least six months. No go.

The CSR I talked to said its a retention package. Maybe you can tell your CSR that..

[pjenkins]

got it, thanks TivoCommunity.com :D

[Jon J]

Originally posted by Hexis
I just called and got this myself. I had Total Choice w/ Locals + HBO + Showtime + TiVo = $66.99 a month. New setup Total Choice Premier - $20 = $65.99. The only restriction is that you have to keep Total Choice at least for the 6 months after the special. This rules. Absolutely no restrictions mentioned to me.

[metzgerr]

I just called DirecTV and they gave me this deal too! The CSR had to transfer me to the CRG (Customer Retention Group) before they could give it to me though. I also made sure with him that my Tivo...I mean DirecTV DVR service was complimentary. He wasn't aware of that until it popped up on his screen, then he thanked me for informing him of this new policy:D .

You definitely have to keep this level of service for an additional 6 months, because I went and looked at my account info on their web site and it says "1 Year Commitment", along with my package details. Still a good deal I think!!

I did notice something that I would like to clear up. When I looked at the Package Information for my three recievers, it now says this for each one:

"TOTAL CHOICE PREMIER W/LOCALS, 1 YEAR COMMITMENT, WE APPRECIATE YOUR BUSINESS, DIRECTV DVR (WAS TIVO) "

However, only one of my receivers is a DirecTivo unit, while the other two are basic receivers. Does this mean that I could have 3 DirecTivos for this same price, or would I get charged an additional $4.99 x 2 if I ditched the 2 regular receivers and replaced them with DirecTivos?

[Darin]

You don't pay the TiVo (err, DirecTV PVR) fee multiple times. It is a service, just like paying for Showtime or HBO. The only thing that you get hit on with multiple receivers is the $5 mirroring fee, and it's the same whether it's a standard receiver or a dtivo.

So, having one dtivo and two receivers is the same price as having three dtivos.

[Hexis]

The one year commitment is for Total Choice or higher programming. Not Total Choice Premier. They just want you to be a customer for a year.

[DBSVette]

Originally posted by metzgerr
You definitely have to keep this level of service for an additional 6 months, because I went and looked at my account info on their web site and it says "1 Year Commitment", along with my package details. Still a good deal I think!!


:confused: :confused:
Other posts indicated you need to keep at least the TC programming package to qualify.

If, at the end of 6 months, I can drop back to TC+/HBO/STarz, then I would sign up. If I have to remain at TC/Premier, then it loses its cost savings advantage.

[vertigo235]

hmm? so what is the deal... Do I really have to keep this thing for 6 more months after it's over? I havn't called and gotten it yet, but I dont know if I believe the 6 months after thing. I mean my online web account says the "1 year commitment" allready anyhow, I think this means I simply have to remain a customer for a year since I signed up.

[Darin]

No. You only have to maintain Total Choice for a year (the $30, or whatever it is, package). Technically, it does include a one year commitment, but not a one year commitment to Premiere. If you are already in a commitment, then the year gets reset, so you have to keep it a year from when you signed up for the premiere deal.

[vertigo235]

OK..... Calling now. :D

[vertigo235]

Got it! She did say Total Choice, not Total Choice Premier (as far as commitment for 1 year) Which basically just adds 3 months onto my previous commitment, so big deal eh?

It was very painless once I got through to somebody BTW. I didn't have to explain anything.

[GalenMD]

It took me exactly 7.5 minutes, mostly of holding time while the rep investigating it, but it did get done. She had to "extend the offer."
The commitment IS for "1 year of Total Choice at a minimum" (not Total Choice Premier) and you can not be more than $15 behind in a payment.
Excellent. Thanks guys. I just saved about $16/month and have more channels!

[Lateshowrob]

No luck here. The CSR knew nothing about it and even after having mentioned the 'customer retention' line, she still didn't budge. It sure is frustrating that other people get this so easily and I can't manage to get it. Have to keep trying I guess.

[Ronin]

Just call back later and get a different CSR. When I called, the guy put me on hold, then came back, then put me on hold again. He said he asked his supervisor and was told it was a special "retention" offer only for certain customers. I asked if he meant that it was only for special customers, and that I couldn't get it because I wasn't a special customer. He didn't know what to say after that. I told him I wanted to talk to a supervisor. He said he had talked to a supervisor. Told him I wanted to talk to the supervisor anyway. After a while, he got me a different supervisor, since his was too busy.

The other supervisor did say it was a special retention offer, but that I could get it no problem. He also said I did have to keep at least Total Choice for a year. I said no prob, and he added the offer to my account.

I guess I got lucky with that, because when I checked my account online, total premier with locals is there, but it doesn't say anything about a 1-year commitment.

[spartanstew]

Originally posted by prospero
Seems like you can call them and get this offer just about every six months.

I have this offer earlier this year and it expired a few months ago. I just called in today and they said no problem and gave me the $20 off again.

Prospero


I have also done it twice this year. Once in February and again in August. I'll try again next February.


Stew

[Dexter1]

Here is the deal I got:

$20.00 off total choice premier(w/ locals) for 6 months,
Sat C kit with professional installation if I commit to another 6 months of Total Coice Premier (w/locals) after discounted 6 months.

Cost for Sat C Kit $8.60 for shipping and Handling.

Tried to see what they would charge me for the new hughes DVR, but they said I had to go through hughes or TiVo to get that.

Well at least I can see what HD showtime looks like.

[PippyDaKid]

Mention that you're "shopping around for the best deal"....the keyword in the system to search on is "shopper" (could be "shoppers")......
~:)~
Pippy

[jasonl99]

I'm calling again -- and I'm on hold while she talks to a supervisor. Mentioned that I have HDTV and I never received the Sat C kit that I was supposed to get since they moved the satellite (figuring that might be enough of an inconvenience to me to give me a $20/mo break :D)

...well, I didn't get it (again :( ). She couldn't find the offer. But she did give me Showtime for a month for free (and it will automatically cancel after 30 days). Boo.

[sneagle]

I just hung up. No wait time at 8am EST. Got the deal and an upgrade to an elliptical dish for $15. See here for more details:
http://www.tivocommunity.com/tivo-vb/showthread.php?s=&postid=749692#post749692

[tivobernd]

Just got it.
Rep needed to talk to supervisor (after I said 'a lot of people already signed up for it, its probably a retention package').
Rep did not talk about 12 month minimum or anything else.

And yes, Since I had TC with Stars/HBO/Showtime/Cinemax before (I really dont care about watching sports) This will be a 17.99 a month savings.

Sweet deal!

Thanks everyone!

[newsposter]

Any idea if they will do this for a 'new' subscriber? I signed up in August with the football deal $50/mo for 4 months for everything (1yr to TC of course committed). After December I'd love to keep Premier and get the $20 off. Anyone try getting the rate 'in advance'?

[JoePP]

Woohoo!!!!
I was first offered $10 off my hb0&sho package for 6 months but I mentioned that a friend has received the offer and 5 minutes later I am the proud owner of total choice premier along with a credit to my monthly bill for this month. My bill dropped $20 this month and if my calculations are correct I will save something like $3 a month and have the whole boat!!!

Off to buy a series2 and take advantage of my free Tivo. Just gota figure out what to do with the old lifetime sub I currently own.:)

[LDLDL]

My first call was unsuccessfull. The rep claimed that the only package was a football package. I hung up and called again and spoke with the lovely Jennifer. She said "Sure, I can do that for you right away!!!"
Man.... these forums are GREAT!!!!!!!!!!!! :up:
Thanks to all of you for your help in finding this out.:p

[DBSVette]

:D I called in this (Saturday) morning. CSR I spoke to wasn't aware of the package and put me on hold for abt. 2 minutes. Sure enough, the offer was valid provided I committed to at least TC for 1 year. No mention was made of what the penalty was if I broke the committment.

So now I have the whole thing for abt. a $4/mo. cost savings for the next 6 months.

[tivotx]

So if you signed up for this between October 4 - 13, and this would add Starz to your service, would you be eligible also for the $25 Starz new subscriber rebate. Total Choice Premier - $20 is only $4 more than HBO+Starz and the added $25 rebate would be a great addition to this deal.
Rebate found at:
http://www.starzsuperpak.com/se/features/rebate/rebate_fmw.html

[killerdcc]

Anyone try downgrading within six months? Do you keep your discount?

[Lori]

I did this this morning. It didn't go completely smoothly, but I was successful in the end. First, the customer service rep told me that the offer was being handled by "Customer Retention" and asked me if I minded being transferred to them. After I was transferred, I was told that the offer had expired. When I mentioned that I knew of someone that got the offer today, I was put on hold so that the rep could check with her supervisor. She came back a couple minutes later and told me that the offer was targeted at outbound customer service, i.e., they were calling their most valued customers and offering this deal as a way to get them to extend their current contracts. She said that, since I was in their target demo and they "just hadn't gotten to me yet" that they would be happy to proactively extend the offer. :)

[mushroom blue]

here's what the official blurb says in the "Mainbank Shopper's Offers" on our knowledge base (known as DORIS. tell that to them if you wanna make them wonder):

$20 discount for Total Choice Premier for 6 months.

and in big red letters:

"inform customer that they must commit to a 1-year commitment to a minimum of the $31.99 Total Choice package"

unfortunately, if you try to disconnect early, it doesn't keep the discount. believe me, there's been some experiments. :)

the other offers are Total Choice Plus with Local Channels for $31.99/month, and $3 off Total Choice. yippie.

if you want the Sat C upgrade, it's (I believe) $15, but I'm sure there's a programming commitment to showtime, being it's labeled as a "Showtime HDTV Sat C Upgrade" offer. :)


another thing, if you ever add a receiver, and the EC tells you that there's an annual commitment for the new receiver, politely, but semi-angrily refuse. be persistant. the next line in our "Add receiver" script says "if customer refuses, tell them 'As a special thank you, I'll go ahead and waive that commitment'"




I hate that additional commitment. you should too.

[Mantis]

the other offers are Total Choice Plus with Local Channels for $31.99/month, and $3 off Total Choice. yippie.

I just got off the phone with DirecTV. They were unable to find this promotion in DORIS. I am not really interested in ALL the DirecTV channels as I don't watch that much TV, I just want my Total Choice with Locals and HBO. I did have a $10 a month discount for the last six months, but that promotion is over, so I am trying to find a new one that can keep the cost down.

What do I have to ask the rep for inorder to get the sweet deals? :)

[Bob TeaTow]

Mushroom, how do I get the deal with $31.99 for TC Plus w/Locals? Right now II'm paying the regular price $40 + $5 Tivo + $5/extra receiver = $50.

tx, bob

[Hexis]

heh, just noticed something funny on my bill. They charge you $85.99 + tax on $85.99, then credit you $20, but not the tax. I'm sure this is how they do all things like this, but I thought it was pretty goofey. I wonder if they pocket the difference or pass it on to Uncle Sam.

[susanandmark]

Originally posted by prospero
Seems like you can call them and get this offer just about every six months.

I have this offer earlier this year and it expired a few months ago. I just called in today and they said no problem and gave me the $20 off again.

Prospero

I both called and e-mailed DirecTV and was told in no uncertain terms that if you had this promotion once you could never have it again. I don't mind the restriction but it seems very unfair that those rules (one time only) apply to some users and not others.

I've been a DirecTV customer since 1999 and have NEVER had less than the top-level (now known as "platinum") package.

[unixadm]

I just called and the CSR was very aware of the "promotion". The problem is that I just came off the 6 month promotion (the most recent bill was the first without the $20 off), and he said that they usually don't do "back to back" promotions.

I understand that and don't have a problem with it. I did verify that I didn't have to stay at Premiere.....the $20/month off was as long as I stay with ANY Total Choice package. They told me that I was free to downgrade if I wish. I may end up doing that since I am watching my $$ right now, but I hate to lose the channels. I'll have to think about it for a couple of days.

[str1der]

Does anyone know if this wil work with Pegasus? Also do you have to have your Directivo already to do this?

[Dirac]

Well it worked!

The CSR I spoke with was curious where I heard of the offer (I know a couple friends... etc, and I saw it on the TiVo internet forum). I asked about the $31.99 Total Choice Plus with Locals, and he said they had it, it was a 6 month offer, but since I had a premium package (sports pack) he said I couldn't get it. I asked if I could drop the sports pack and get it, he said sure, then I asked if I could add the sports pack back on and still keep the offer. :)

I then asked if they had any other promotions going on, and he said that was the only one. I then said I also heard about the $20 TCP package, and after about a 20 s pause he said, yeah we have that. I said I'd like to switch to that one instead (I never did switch to the $31.99 offer). So I'm back to having all the channels for the first time since the NFL ST promotion last year. We're enjoying Back to the Future right now. :)

While I was on a roll, I asked if there was any way I could run the DTV receiver without connecting it to the phone line and still keep my sports subs, and he said he could put an exception on my account which would let me do that. I am psyched--bye bye Ameritech!!! (My wife and I have cell phones with no roaming or LD, don't need the land line.) There are indeed a few gems in the rough at DTV CSR.

The only thing I need to worry about with no phone line is guide updates from TiVo, correct? (will take this part Underground if necessary)

Thanks everyone here for sharing your experiences!
Dirac

[PBShann]

I got this promotion the other day. I don't get locals so my price is $61.99. Funny thing is, the very next day I got a call from Dish saying we now offer local channels in your area and will give you Dish installed into 4 rooms for free. I said when you get NFL Sunday Ticket and TiVo call me back!!! The only drawback I can foresee for right now is if Dish gets NFL next year and I can't get out of DirecTV until Oct! Of course I would still stay with DirecTV b/c of TiVo!!!

Shannon

[teasip]

I just got the same package, TC Plus with locals for $31.99. Nothing was said in reference to my being able to keep HBO and TiVo. Only difference is $8 less/mo.!

[everklier]

i have been paying $39.99 a month for TC plus w/locals for the past 6 months or so. when the sopranos started, i added hbo for another $12, or 52.99 month. i dont need the $20 off plat. package so i called up for the TC plus with locals for $31.99. cust. rep. said no problem i can give you that plus the hbo also. she did state that this was for 6 months only, but thats fine in my book. called on a saturday afternoon and got thru almost immediately.

[Acerxz]

I have TOTAL CHOICE PREMIER with Local Channels, is there a deal for me?
I'm kinda confused.

[staufj22]

Originally posted by Acerxz
I have TOTAL CHOICE PREMIER with Local Channels, is there a deal for me?
I'm kinda confused.

Yes.
$20 off per month for 6 months.

[Acerxz]

COOL. Just called up and got it no problem. Thanks!

[winston2323]

Thanks everyone. I already had the Total Choice Premier, plus the football package with Tivo and 3 additional recievers. This $20 off will help a lot. In addition, one of my recievers recently caught fire (smoke and sparks came out of the top while I was asleep, good thing it was in the bedrooom with me). They will replace it for $25 + tax (no shipping) or free after the $20 a month rebate. I love this forum.


BTW, the rep did this all with no problems (he did sound a little bothered as if everyone has been calling for this, but did it nice and quickly).

[Bilbrey]

I got the $20 for 6 months discount too. No problems.

And while I was on the phone, I asked about a "Sat C" kit. $8 plus tax... But what surprised me was they 'insisted' that a professional installer come out and put the kit on. For free.

Thanks!

[staufj22]

Originally posted by Bilbrey
I got the $20 for 6 months discount too. No problems.

And while I was on the phone, I asked about a "Sat C" kit. $8 plus tax... But what surprised me was they 'insisted' that a professional installer come out and put the kit on. For free.

Thanks!

Aside from the $8 plus tax, any commitment to programming for the Sat C kit?

[Bilbrey]

Originally posted by staufj22
Aside from the $8 plus tax, any commitment to programming for the Sat C kit?

Yes, a year. But I was already doing that for the 'save $20 promotion', so no big deal.

If yoy were to do the Sat C kit only, then you would have to commit for a year to get the kit free. In that case, I would not have done it.

[staufj22]

Originally posted by Bilbrey
Yes, a year. But I was already doing that for the 'save $20 promotion', so no big deal.

If yoy were to do the Sat C kit only, then you would have to commit for a year to get the kit free. In that case, I would not have done it.

Is that 1 year of TC Premiere for the Sat C kit? Because thats what I was told by the CSR.

In contrast to the $20/month discount, its 1 year TC only.

[Bilbrey]

Originally posted by staufj22
Is that 1 year of TC Premiere for the Sat C kit? Because thats what I was told by the CSR.

In contrast to the $20/month discount, its 1 year TC only.

Ah, yes. I believe that you are correct. It is TC Premiere because Showtime is offsetting the cost of the Sat C kit to get to Showtime HD. The CSR did mention that the Sat C kit was a Showtime promotion...

[Chubba]

does this also work with pegasus?

[Bilbrey]

Originally posted by Chubba
does this also work with pegasus? I don't know. I suppose that someone with the Pegasus service could call customer support and simply ask.

[Chubba]

nope, pegasus says no dice...
I asked if they had other any promotions going and he laughed and said no
but they will have some free weekends of movie channels comming up.
:-/
good ole pegsat

[topaz]

I had Total Choice + Locals (39.99) + HBO (12) = 51.99

I called and talked to Jennifer and mentioned a couple of "my friends" had received an offer to get TC + Locals for 31.99 for six months. "Just a moment sir", she replied. After being on hold for about 2 minutes she came back and said she could offer me TC + Locals for 31.99, but that I had to carry Total Choice for one year. I said no problem and voila, I'm $48 richer for a few minutes of my time.

Thanks everyone,
Topaz

[mychacho]

Those of you who sign up for TC locals for 31.99 promo, could you find out when this expires? Im not a subscriber yet and I want to wait till DirecTivo S2 is introduced to sign up

[Nuwanda]

I did it yesterday...I asked for retention, the EC (Brenda) didn't want to transfer me unless I was disappointed with my service, but she searched her database and was more than willing to set me up with the $20 off deal. I got the Sports Pack (don't use much...don't care about Rutgers vs. Harvard, etc...), Showtime, and Cinemax added. Also east coast/west coast and my bill still went down by five bucks...

Thanks to all you guys out there that let us know about these specials...

[judson_west]

I'm on the phone now with DirecTV and I had a hard time getting the promotion. First she didn't understand what I was saying. Then she offered some other packages, finally I mentioned "customer retention package". She then understood that, but said that it was reserved for retaining customers that had a bad experience with DirecTV and it was being offered as a peacekeeping measure. I said that's silly that I have to be mad to get the package. I then said, 'This makes me mad and upset with DirecTV". She laughed and proceeded to set up the package. I am saving $.97/month over my previous package that was Total Choice w/locals, HBO, and Starz.

[Clark]

This is cool. I'm off to the phone now.

[kenr]

My $20 off Premier just expired. I called DirecTV and stated that my promotion is over and I don't want to pay full price and I'd like to know if there are any promotions I can be offered, otherwise I'd likely be dropping back to Total Choice plus 1 premium.

I was offered $10 off any premium channel for 12 months so I kept the Premier. The way I look at this is I'm already paying $10 less a month because TiVo service is free at the Premier level. Add in the extra $10 and I'm back to the same payment I made only several months ago. Plus this will go for a year.

I'm not willing to threaten cancelling my service or call back repeatedly just to try to get the $20 off program.

[wrb71]

Thanks to this forum I was able to get in on this deal. This must be an ongoing thing with Directv. I don't know how anyone would find out about this if it wasn't for this forum. Thanks everyone. :)

[WillDean]

Boo YEAH!!!!!!! I just called Directv and asked for the Customer Retention dept. like some people here have and I told them about Dish Network contacting me to switch over.. Well the CSR was very knowledgeable and actually gave me a promotion called Directv Platiunum Rewards including Dircetv DVR for $48 a month!!!!!!! Directv is awesome!!!! I love it !!!!!!!

[Sir_winealot]

YOU people are UNbelieveable!!!

You're ALL "scamming" DirecTV...and BRAGGING about it????

For SHAME!

This is FRAUD. Have you no MORALS??? Do-ya-huh? Do-ya?!?!

I'm calling corporate tomorrow!

~A plateau is a high form of flattery.~

[staufj22]

Originally posted by Sir_whinealot
YOU people are UNbelieveable!!!

You're ALL "scamming" DirecTV...and BRAGGING about it????

For SHAME!

This is FRAUD. Have you no MORALS??? Do-ya-huh? Do-ya?!?!

I'm calling corporate tomorrow!

~A plateau is a high form of flattery.~

LOL

[kenr]

Originally posted by WillDean
Boo YEAH!!!!!!! I just called Directv and asked for the Customer Retention dept. like some people here have and I told them about Dish Network contacting me to switch over.. Well the CSR was very knowledgeable and actually gave me a promotion called Directv Platiunum Rewards including Dircetv DVR for $48 a month!!!!!!! Directv is awesome!!!! I love it !!!!!!! Are you saying that you're getting DVR hardware or are you simply referring to TiVo service.

I wonder why the promotion is called "Platinum" when in fact the top tier is now called "Premier"

[WillDean]

I'm sayingf I get everything including Tivo service for only $ 48 a month after tax...this is regularly $84.99 and $ 5 for Tivo service so it is normally $90...this is great. I am now loyal to Directv for life....

[kenr]

Originally posted by WillDean
I'm sayingf I get everything including Tivo service for only $ 48 a month after tax...this is regularly $84.99 and $ 5 for Tivo service so it is normally $90...this is great. I am now loyal to Directv for life.... For how many months are you promised this price?

[WillDean]

THe CSR said permanentlyt I asked because it sounded too good to be true.

[rogo]

It's not normally $90, it's normally $85 cause Tivo service is include with TC Premier.

You do not have this $48 price forever. No way, no how.

Mark

[cg1]

Bingo!

First person told me that I was not "authorized"

I asked for the Customer Retention Department - it took about 90 seconds.

I should have done this a while ago.

Thanks

BTW, this was only the standard $20 off, not the $48 deal. Maybe we'll try for that tomorrow:D

[winston2323]

Originally posted by judson_west
I'm on the phone now with DirecTV and I had a hard time getting the promotion. First she didn't understand what I was saying. Then she offered some other packages, finally I mentioned "customer retention package". She then understood that, but said that it was reserved for retaining customers that had a bad experience with DirecTV and it was being offered as a peacekeeping measure. I said that's silly that I have to be mad to get the package. I then said, 'This makes me mad and upset with DirecTV". She laughed and proceeded to set up the package. I am saving $.97/month over my previous package that was Total Choice w/locals, HBO, and Starz.

That was one of the funniest things I've read in a long time.:)

[jcase]

What I got was not retention because I'm a new customer, but on Saturday when I signed up with DTV I got:

Total Choice premiere with the NFL package for 4 months for $49/mo (over $300 worth of programming I'm told) so I have all the premiere channels :D

Its great having all the channels, but unfortunatly I'm not a football fan :eek

[teasip]

When I called and inquired about competitor packages I was offered TC Plus/locals/current HBO/current DirecTiVo PVR for 46.98 and was also offered 6 mos. of Showtime free. Nothing offered in regard to a Premier type package for around $48 (she did mention the $20 off/6 mos.). I already have the TC Plus/locals for $31.99 in addition to the above additions. With the offer today I'm basically paying the same except the free Showtime.

[WillDean]

Originally posted by rogo
It's not normally $90, it's normally $85 cause Tivo service is include with TC Premier.

You do not have this $48 price forever. No way, no how.

Mark :D :D :D :D :D :D :D :D


man i just called directv and the rep is telling me something different i thinkt he rep last nite played me.....this is bs

[WillDean]

not only is she saying she doenst know why the rep said i could keep the plan at no addl charge she is saying that the Directv protection plan does not cover Tivo or HD receivers which I was told did.....I am about to cancel my service because of these blatent lies:mad: :mad: :mad: :mad: :mad:

[willardcpa]

"I am now loyal to Directv for life....I am about to cancel my service because of these blatent lies " Hmmmm, what a difference a day makes.;) :D But if you call up to cancel, won't they redirect you to customer retention????:eek:

[kenr]

The funny thing about this is if the retention department looked at the customer's account, they would see the user has TiVo service. Given that, they could also assume the customer already has $$ invested in TiVo hardware and the threat to leave DirecTV for Dish is likely a threat that will never be carried out.

[gazunga]

The same thing with me. The 1st time I tried no luck. I called regarding a different issue last week and asked if there were any promotions being offered. I was given the choice of $10 off for 6 months on HBO or the $20 off for 6 months on the premier package. It was a no brainer especially with the Tivo thrown in. The rep was very courteous and happy to help. Depends on who you get so if not successful at first try again.

[Uncle David]

Originally posted by jcase
What I got was not retention because I'm a new customer, but on Saturday when I signed up with DTV I got:

Total Choice premiere with the NFL package for 4 months for $49/mo (over $300 worth of programming I'm told) so I have all the premiere channels :D

Its great having all the channels, but unfortunatly I'm not a football fan :eek

I have this deal too! I'm getting spoiled by all the channels and will miss it when I go back to the basic total choice.

[Bilbrey]

Originally posted by Uncle David
I have this deal too! I'm getting spoiled by all the channels and will miss it when I go back to the basic total choice. ;)
Ah, but that is the very issue they are trying to hook you with.

[jodyiv]

Originally posted by dfriedland
I just called Directtv out of the blue and asked if I could switch to total premier choice with locals with a $20 discount for the first 6 months.... There was no problem, just a minute of holding while she checked the computer, and she said no problem. Total premier + locals + DVR (tivo) for $65.99 a month, and I didn't have to beg or threaten to switch companies or anything. I just asked politely and they were more than happy to oblige.

Just had the exact same situation! Should be activated by the time I get home from work.

[Vincent]

Thanks to everyone for priming the pump! I called last night and immediately received the $20 discount, no questions.

The CSR said I would also receive a premium sports package for 6 months, but she didn't have the list of services in front of her. What is in the premium sports package?

[bonscott87]

Sports Pak is one of the premium packages included with Total Choice Platinum.

[Vincent]

I mentioned the discount to several friends at work today who have DirecTV. I told them to kill 2 birds when they call: complain about the PQ of the locals (every complaint helps) and then tell them they have heard about the special discount.

[dmurphy]

Hey, kick-butt. I just called and said that a friend of mine just got an offer for Total Choice Premier for $20 off. He said initially "Oh, that's only for new subscribers" and I just said, "oh, that's funny, he's been a subscriber for 4-5 years." Then I got the "hold on a sec, let me look.... oh, yeah, no problem, we can do that for ya"
and that was that. All he said was that I need to keep Total Choice (any TC package) for a year. Coolness.

Very simple. Thanks guys.

[bumblbe]

People...let me get this straight...
I will be a new subscriber when my TIVO comes in. Will I be able to get this deal?????
Thanks
Bill

[paladin732]

(sorry for bringing this back from the grave but it intrigues me.. did a search trying to find out what other benefits were in premier and i found this lucky thread:)) can i just call them now before i have my dtivo and get this applied.. or must i wait for the dtivo to do this?

EDIT: GRRR i called twice and they are denying there is any offer:( how many reps must you call? lol

2nd EDIT:
4th ******** try before i got it but i managed to get it

[iamcaleb]

Looks like this is still available. I just called today and received the offer. I had to wait on hold for a few minutes, but was able to get it on my first try!

[fatherof2]

Originally posted by bumblbe
People...let me get this straight...
I will be a new subscriber when my TIVO comes in. Will I be able to get this deal?????
Thanks
Bill

As a new subscriber as of yesterday, I was able to get the same deal for ~$40 for four months. I asked her "$40 monthly, right" and she said "No, $40 once until 4 months is up". I asked the installer about it and he said that she may have been mistaken on the one-time fee instead of monthly. We'll see when the bill comes in!

[grecorj]

One word of warning: make sure you monitor your DTV bills closely; the credit isn't always applied at the same time your monthly bill is calculated. On top of that, your current month's bill gets pro-rated to adjust for the credit: they charge you for a full month of premiere, credit you the "unused" part of the month, and then give you a partial credit. Confusing! And they gave me the proper credit for the first month, but "forgot" for month 2 and I had to chase them down with 1 or 2 phone calls.

Still, a small price to pay for a great deal!

[markz]

I just called and told them that I will be getting my DirecTV system setup tonight when thew installer comes (I am a new customer) and that I heard I could get the Total Choice Plus with locals for $31.99.

Moe (the CSR) said that the current offer is Total Choice Premiere for free for 4 months. There is no committment on time and after 4 months I could drop to any package I want. I repeated everything back to him so that I could be sure of what he said (because he had an accent) and he confirmed what I said.

Let's see if that is true when the installer comes tonight! I'll report back later!

Mark Z

[fatherof2]

Originally posted by markz

Moe (the CSR) said that the current offer is Total Choice Premiere for free for 4 months. There is no committment on time and after 4 months I could drop to any package I want. I repeated everything back to him so that I could be sure of what he said (because he had an accent) and he confirmed what I said.

Mark Z

Okay I just called the wife to confirm the price I quoted (She writes everything down while I rely on my not so good memory). Here is the actual package we received:
-TOTAL CHOICE PREMIER W/LOCALS ($0.00/NEW CUSTOMER-4 MONTHS FREE)
-NFL SUNDAY TICKET 2002 ($49.75/$199 NEW CUSTOMER OFFER-4 PYMT)
-1 Year commitment

They would not let me get the PREMIER offer free unless I did the sunday ticket thing. So I guess we are paying $49.75 monthly for 4 months. I guess if you already have your dtivo, they would waive that monthly fee also. We are still waiting. I am going to do like the advice posted earlier and closely watch my bill. I also heard that I should cancel Sunday Ticket as soon as the promotion is up because it is automatically renewed every year.

[mcb]

That's the same deal I got when I signed up as a new install DTV customer 5 days ago, while the installer was here.
$49.95/month for 4 months, you get NFL Sunday Ticket, and get TC Premier for free, and can drop back to TC Plus after the 4 months.

What I don't understand is the 4 month NFL Ticket, since the NFL season is over in *3* months, and is really meaningfully over in *2* months since the playoff games are all on broadcast TV. So who would keep NFL Ticket past the last reg season game, other than for this offer?

[Chris Gerhard]

Originally posted by mcb
That's the same deal I got when I signed up as a new install DTV customer 5 days ago, while the installer was here.
$49.95/month for 4 months, you get NFL Sunday Ticket, and get TC Premier for free, and can drop back to TC Plus after the 4 months.

What I don't understand is the 4 month NFL Ticket, since the NFL season is over in *3* months, and is really meaningfully over in *2* months since the playoff games are all on broadcast TV. So who would keep NFL Ticket past the last reg season game, other than for this offer?

The $49.95 is just 4 installments of the NFL ticket cost and has nothing to do with the length of NFL season. If you had gotten in at the beginning of the NFL season, your last payment would have been before the end of the NFL season. The real benefit is the TC premier $80 per month package for the same 4 month period. The NFL ticket is not a monthly package but a $200 package for the season.

Chris

[markz]

Originally posted by markz
I just called and told them that I will be getting my DirecTV system setup tonight when thew installer comes (I am a new customer) and that I heard I could get the Total Choice Plus with locals for $31.99.

Moe (the CSR) said that the current offer is Total Choice Premiere for free for 4 months. There is no committment on time and after 4 months I could drop to any package I want. I repeated everything back to him so that I could be sure of what he said (because he had an accent) and he confirmed what I said.

Let's see if that is true when the installer comes tonight! I'll report back later!

Mark Z

Okay, so Moe was only partially right! I did in fact get all of that for free , BUT I had to sign up and pay $49.95 for for the NFL package for those 4 months. It was only about $5 more a month than the Total Choice Plus with locals and the $5 mirroring fee and the $5 TiVo fee I was going to get, so I went for it. I will just drop back to that package after 4 months.

[mbunting]

I just got the same deal also:

TOTAL CHOICE PREMIER W/LOCALS ($65.99/month)

DIRECTV DVR (WAS TIVO) ($0.00/month)

Monthly Charge for Services Shown Above:
$65.99

I called...and within 5 minutes the CSR hooked me up - with no hassle whatsoever!

I got some TV watching to do now.... :)

[NeoGrinch]

I called and got the same deal about 5 minutes ago. I'm watching The Sopranos right now. Anyway, just wanted to thank everyone here who posted. Communication is in fact a very powerful tool.

Oh, and the CSR told me that this was a special offer for customers whose year commitments were running out and were thinking of leaving DTV. But he said that since I called in and asked for it that he would go ahead and give it to me. Abosolutely wonderful!!! :)

[zalusky]

So they said to me If I sign up for Total Choice Premier and Sunday Ticket, they would bill me for sunday ticket for 4 months at 42.99 or something like that and not bill me for total choice premier during those 4 months. So effectively its even cheaper than your deal. Next year I cancel the ticket as I dont love football that much.

[Swirl_Junkie]

What date was this that you signed up Zalusky? I'm getting installed tomorrow and am looking for the best deal.

[zalusky]

I think I activated on 11/5

[jimmieshear]

Originally posted by Swirl_Junkie
What date was this that you signed up Zalusky? I'm getting installed tomorrow and am looking for the best deal.

I got the same deal about a week ago as well. :-)

[wannano]

Yep just got the discount also

[rlii]

I verified w/ the lady on the phone that I can revert back to any service plan I want after the first 6 months. I just have to stay a subscriber for the full year. As far as the Sunday Ticket deal, bar none the best one out there, but, to my knowledge it is only offered to first time sunday ticket subscribers. I had it last year so I'm out of luck.

[jblakers]

i have directv total choice plus +hbo+showtime+locals and two receiver there not directtivo..i am paying 66.99 total a month


can i get the total choice premier 6 month discount too? or is it for people that have a tivo? and how much total will that come out for two receiver with new discount?

thanks

[pwhittle]

Just called and got Total Choice Premier Plus Locals for two months for $20 off with no other commitment. There was a $10 discount for 6 months available, but he offered this as I am a longtime customer and he wanted to do something nice for me.

Not quite what I was after, but I will take it for now and call back in 60 days.

Paul

[ddwakeham]

I just called and got the same deal. TC Premier with locals for $65.99 for 6 months. Will show on bill as $85.99 less a $20 monthly credit. YooooHooo.

You gotta love this, however.....CSR drone told me that I couldn't get the $65.99 and also the 3 months free showtime. Hello...TC Premier includes Showtime. Thought you'd get a kick out of their trying to talk me out of paying them more $$.

[MauriAnne]

I'm so jealous of all of you. My Directv service is through Pegasus & they never honor any of the Directv offer and they never have any offers of their own either. :(

[Directv&TivoGuy]

Originally posted by MauriAnne
I'm so jealous of all of you. My Directv service is through Pegasus & they never honor any of the Directv offer and they never have any offers of their own either. :(

can't you just get Directv by itself?

[Uncle David]

In some areas (mostly rural), Pegasus is the only way to get DirecTV

[Sandtigrr]

Your not going to believe this but I just got off the phone with them and as a new subscriber all they would give me is a reciever and professional installation for free and each additional reciever for $49 a month.

:( What a disappointment

Obviously I declined such a sorry offer

[rogo]

The Blockbuster offer is better than what you got on the phone.

[MauriAnne]

Originally posted by Directv&TivoGuy
can't you just get Directv by itself?

Unfortunately, no. Pegasus has an agreement with Directv for the town I live in & Directv doesn't even want to talk to me. If I call Directv from my home phone, their phone system recognizes that my phone # is in a Pegasus-served area & plays a recording on the Pegasus # and hangs up on me. <How very, very rude!>

[hav0k99]

I'm having the hardest time getting this. What should I be paying in the end w/ locals, tivo and extra reciever?

[staufj22]

Originally posted by hav0k99
I'm having the hardest time getting this. What should I be paying in the end w/ locals, tivo and extra reciever?

We have 2 extra reciever, for a total of 3 recievers, and the end cost is 75.97

[milleda31]

Got my $20 discount set up last night. Had to do a bit of whining first but I'm pretty good at it, just ask my wife.

Shine on!

(2) HNS HDVR2
SONY SAT-A50

[TracySMiller]

Originally posted by mbunting
I just got the same deal also:

TOTAL CHOICE PREMIER W/LOCALS ($65.99/month)

DIRECTV DVR (WAS TIVO) ($0.00/month)

Monthly Charge for Services Shown Above:
$65.99

I called...and within 5 minutes the CSR hooked me up - with no hassle whatsoever!

I got some TV watching to do now.... :)

What's the trick? I've tried three times now, with no luck. Do you just have to be super-smooth or something?

[cbug30]

I read this thread and, although I don't want most of the channels in the premier package, I do want the Fox sports package and this seems like the very best deal if you have 2 tivos. I called and asked for the $20 off deal and no one would commit since I hadn't activated my service yet. Just had D* installed yesterday. CC preordered Series 2 Tivo's will be in "tomorrow." Since I'm now an existing customer I called D* today and asked for customer retention. The guy asked why and I said I have some questions. He put me right thru. I told CR that my receiver wouldn't receive the Spanish channels. Could he fix it? He said it would cost $16 (with tax) and they could install an oval dish Friday (install included in the price). I also asked for the $20 off TCP and got hooked right up. It took several tries to get this far. I got transferred all around and quoted all kinds of prices, but it was worth it to persevere and very helpful that I knew what was available and how to ask for it.

[citidream]

Great!

I did it with Monica. All I had to say is I saw it here and she said oh yeah no problem we can do it. I did it for my dad at the same time. Thanks guys and gals.

[grecorj]

Guys, this is a family friendly forum -- let's keep it clean. :D

Originally posted by citidream
Great!

I did it with Monica. All I had to say is I saw it here and she said oh yeah no problem we can do it. I did it for my dad at the same time. Thanks guys and gals.

[sixt7gt350]

Originally posted by citidream
Great!

I did it with Monica. All I had to say is I saw it here and she said oh yeah no problem we can do it. I did it for my dad at the same time. Thanks guys and gals.

Yeah, I thought she was pretty hot in the Springsteen video. I don't watch "Friends," but so many people do, you can't help but get an earful.
Interesting concept, though, doing it for your dad. I've heard of doing it for friends and stuff, but...

Oh.
Wait.
Never mind.

[citidream]

LOL I meant Monica was the rep I called. I didn't mean anything perverse. Sorry I guess I should have phrased it differently.

[DarkHelmet]

I have a cable modem, so that means I get a regular barrage of offers from the cable company. Armed with the latest batch of offers, I called in and told them what they were offering me, and voila! I did get transferred to retention though.

[brahamt]

I'm on the phone with the CSR now and so far she seems to be OK in adding. I simply mentioned that I was online looking for ways to reduce my monthly nut and saw this message (all true). When she was initially unable to find the package, I mentioned that it was a retention deal (as mentioned in this thread), and voila I got hooked up.

I love the internet.

Thanks for the information everyone.

[Derrick]

I just called them up also and told them I was looking to reducde my bill and read about this deal on the internet. The CSR transferred me to the rentention department. She asked how I heard about the deal, so I said I read it on the internet and she said now problem.

[SteveHoltam]

I got this deal last week as a new customer. Took some doing as asking for the retention dept. while signing up was very odd. The csr was like, if it means that much to you, Ill just give it to you, but its not really for new customers. I think I might have mentioned Dish Net also ;-)

Steve

[MrBill1964]

For what's it's worth this deal is still alive. I just recieved $20 off Total Choice Premier today, 12/10. Also included is my monthly TiVo so really I look at it as getting $25 off a month. Pretty damn good deal.

Thanks forum.

Bill

[TwinCityTVHound]

First, thanks (again) to this active forum and its members: I got the $20 discount today, just as I did last winter...when tipped off to it by this board.

FWIW, I had to answer several probing (?) questions about why I was unhappy with DTV -- I talked about Dish Network being a better value for my kind of viewing, etc. Which seemed to satisfy the CS rep on the phone.

[LouCipher]

I got the deal when I activated my HDVR2 this last weekend - I just mentioned that my friend had recieved this deal with the Platinum Package. The CSR put me on hold for a minute, said he found it, and then hooked me up.

D

[toneman]

Now, is this $20 off Total Choice Premier worthwhile only if you plan on keeping it after the 6-month discount? What I'm getting at is this--is there something in the contract that penalizes you for downgrading your Total Choice package during your contract if you had renewed your 1-year commitment as part of an offer? I could be wrong but I thought I read somewhere that committing to an upgraded package such as TC Premier as part of a special offer which requires a 1-year commitment, then downgrading before the commitment is up would be considered a breach of contract subject to penalty fees.

For those of you who already subscribe to TC Premier, this would be a non-issue; however, for someone like myself who doesn't currently subscribe to the Premier package, I might be hesitant to go for the $20-off deal (assuming that it's even offered to someone who doesn't currently have Premier; from what I've read, at least one new customer--as opposed to an existing customer who didn't have Premier--was able to take advantage of this offer) if it means having to stick with the Premier package at the regular price after the 6-month offer expires where I would be in breach if I downgrade before my commitment expires.

[mjceditor]

Same here called to activate my second T-60 yesterday and asked about the $20 Platinum Package discount and the CSR hooked me up, no problem!

[MrBill1964]

My situation was this. Before I called, my service consisted of Total Choice Plus with HBO and TiVo. I was paying $5/month for my TiVo, $12/month for HBO, and $35.99/month for Total Choice Plus (no locals, not available). This came to $52.99/month. Now I am paying $61.99/month for 6 months for Total Choice Premier. After 6 months I can revert back to my original service or even go as low as just getting Total Choice for $31.99/month for an additional 6 months to fulfill my contract.

The way I look at it, for my situation, I am getting the Fox Sports Pack, Showtime/TMC, Cinemax, and the Starz Movie Package for an additional $9/month. The only commitment is I have to subscribe to at least Total Choice for an additional 6 months after my discount expires. Not a bad deal if you plan on having DirecTV for another year.

Bill

[brahamt]

I asked this question specifically. I asked the woman if the 1 year commitment meant commitment for TC Premier or just TC, and she said yes. Then I pose the following scenario to her: My 6 months TC Premier deal expires and I decide to revert to my previous level of programming, which with TC Plus with Locals, would I be penalized and she said no.

So I am not particularly worried over this. Besides, if they penalize you, you would have no reason to remain even a TC Plus subscriber. This might drive you away as a customer and they would not want to do that. Though I believe the alternatives to be abhorrent, it isn't for all people.

As a matter of fact, the whole reason I came back to this thread was my co-worker pointed out to me that digital cable in our area was competitively priced with DTV, and even better in some ways. To my dismay, I discovered this to be true. With the exception of integrated PVR, I'd be hard pressed to argue to someone that they should choose DTV over digital cable in my area.

So, ultimately, I believe these offers will not only be around for sometime to come and the reason is that Digital cable is becoming more and more competitive. I believe that DTV has successfully siphoned off most of the high end customers, which TC Premier customers are, and the cable companies want them back.

Originally posted by toneman

For those of you who already subscribe to TC Premier, this would be a non-issue; however, for someone like myself who doesn't currently subscribe to the Premier package, I might be hesitant to go for the $20-off deal (assuming that it's even offered to someone who doesn't currently have Premier; from what I've read, at least one new customer--as opposed to an existing customer who didn't have Premier--was able to take advantage of this offer) if it means having to stick with the Premier package at the regular price after the 6-month offer expires where I would be in breach if I downgrade before my commitment expires. [/B]

[TracySMiller]

Well...I just tried (for the fourth time) to get this deal, with no success, but at least I got a promise this time, if that's worth anything. I didn't know getting this deal would be so tough! This time, CSR Adam told me that I couldn't get this deal because as a new subscriber (I signed up about three weeks ago) I already had a deal, and I couldn't get a new one until this one is over. I asked him if that meant that after my current deal (which lasts three months) is over, I could get this new one, and he said "Yes". I'm going to hold him to his word.
My current deal is the remainder of NFL Sunday Ticket (not important to me as I am not a big NFL fan), and free Showtime (again not important to me, as I am getting the Premium Package anyway). But I do get a $12/month credit because of that.

[GDN]

Interesting they wouldn't give the deal to you. I activated my HDVR2 last night (2 other existing receivers) and inquired about the $20 discount for 6 months. The guy had to put me on hold about 2 minutes - but came back and said he could do it. I was working with normal customer service - not customer retention. He did point out to me though it was a 12 month commitment for activating the new receiver - as well as would be a 12 month commitment for the Total Choice Premium - he said I would not be able to cancel it after the 6 month offer. I'm OK with that - because average of the 12 months is about what I'm paying now without the new receiver actiavtion and the additioinal $4.99 Tivo charge I was adding.

The only time I had to go to customer retention is when I wanted the "Move Special" dish upgrade. They were very willing to help me out there - that installs is scheduled for Friady. I couldn't wait until Friday to see how Tivo worked though - so I stole the cables from the two existing TV's and hooked it up last night, after Friday I'll get my other two TV's back. I'm sold - love the Directivo combination.

[awkman]

I just had DirecTV and a series 2 installed today.

When I called to set up service for the first time (as a brand new customer), I asked what kinds of promotions they were running. They told me about 3 months of Showtime and the rest of the NFL series for free.

I asked about the $20 off Total Choice Premier. The CSR didn't know anything about it and couldn't find anything about it.

I took the Showtime deal.

About 3 hours later, I called back and said I was thinking about upgrading my service and asked what deals they had. The CSR mentioned a few. I said I had seen one for $20 off Total Choice Premier. She searched her computer for a few moments and asked to put me on hold. About 2 minutes later, she came back and said that they did offer that deal.

She did sound a little amused because she could see that I had set the account up earlier today, but she gave me the deal just the same.

What I didn't expect is that since I have the 3 month Showtime deal, they will credit me $12 per month for the next 3 months. So, in the end, the TCP package ends up costing me about $53 for the next 3 months.

Thank you to everyone on this board! Without you all, I'd be paying more for movie channels, or still watching live TV on Time Warner Cable.

[jms54]

Just called to get my $65 Package. They first told me that I hadn't been with them 1 year so I couldn't do it. I did have to beg, and they did give it to me. Thanks all.

[Sandtigrr]

Got my HDVR2 and other box activated today. New customer. Called in to activate and select programing. Rep gave me all the standard package options then I asked about $20 off for 6 months offer. Asked me where I had heard of the offer. I said from a friend. (Didn't mention this site as the friend :D) She checked system and after a few mins found it and said that its still available. Said I'll take that one then. Done Deal.

No begging no arguments no nothing. Just had to ask.

All Channels plus one extra reciever $71 before tax. :)

She said the supervisor would have to activate the DVR service as for some reason they changed the codes?

[TracySMiller]

Originally posted by Sandtigrr

No begging no arguments no nothing. Just had to ask.




ARGHHHH!!! This is so frustrating. Why can't I, after four attempts, get the same deal? My situation is no different.

[quadraforce2385]

so basically i only need to sign back up for my tc plus? i don't have to go for the premier?

[Imagine701]

Can you get TIVO service through Direct TV with a TIVO standalone . I have 2 DirectTIVo's and a standalone thats not hooked up.

[Sandtigrr]

Originally posted by Imagine701
Can you get TIVO service through Direct TV with a TIVO standalone . I have 2 DirectTIVo's and a standalone thats not hooked up.

You can hook a SA Tivo to a DirecTV box via the serial or IR Blaster. Bear in mind however if you use a SA for DirecTV you'll still be paying the $12.95 a month to Tivo. Only DirecTivo's get the $5 monthly charge per account option. (Free if you go with Total Choice Premire)

[staufj22]

Originally posted by TracySMiller
ARGHHHH!!! This is so frustrating. Why can't I, after four attempts, get the same deal? My situation is no different.

I'd suggest you not to buy lotteries...

[tivoman]

I called and mention the $20 offer and had no problem.

[nabsltd]

I called to get the $8/month discount on Total Choice Plus with Locals, and it took the CSR a while to find it, but she did, and I got it.

She found the $20/month off Total Choice Premeire really quickly, though.

[revity]

Gosh that was easy.

Called, got CSR in less than minute. Told her I was existing total choice premiere customer, and a friend had told me of a $20 off for six months deal, and could she tell me more about it. less than 20 seconds, she came back and and said why would I be needing the deal. I said "my friend told me it was a retention deal" and she said OK. She said I qualified (I've been DTV customer since early 1998) and it would be a 1 year commitment, which I agreed too. Hung up, logged into directv.com to check my account and the deal was reflected in the price. It took longer to post this message than to save the $120.....

[malixsys]

Originally posted by tivoman
I called and mention the $20 offer and had no problem.

OK It took me 3 calls but I got it for my NEW service...

Mention that it's on a TiVo system, that's it IS for rentention but that you heard/read/whatever that they will do it for new systems too, and cross your fingers!

[DrEvil]

I just called in to 1-800-DIRECTV and was able to get the $20 off TCP for 6 months. Woo Hoo!

Thanks everyone!

[cheapguy69]

Seeing how I've never had a problem in the past getting in on these programs I called. I was transfered to 2 different departments and was told they didn't know anything about the deal and that I didn't qualify for any existing offers. I told them I had a friend with similar programming call in a few hours ago and he got the deal. Still they said they knew nothing about it.

So I told them I (as a consumer) find it fustrating when I call in to talk to them that I get a different story each time that I call. He seemed unphased by the feedback.

Guess I have to waste more of their time and call back later.

[newsposter]

Thank you Group!!! I just got off the football package and wasn't looking forward to 85.99 a month. 1st person I tried was...well...it's like it comes out of her pocket. She readily admitted the csr that answers the phone has the power and when I asked her what special circumstances would warrant the package, she said it's different blah blah. I was pissed because of her attitude, not that she didn't give it to me.

But then I remember what you people here said and I perservered. The next guy I got never heard of it but I said I think I need to talk to retention. The VERY nice girl from Idaho (you know who you are) gave it to me right away and except for a computer problem, I would have been done in 10 seconds.

Thank you again!

[Quank]

Forget the Russian Rulette! Use Quank's silver bullet ;) . As soon as you call, say "Hi, I was just transfered to Customer Retention department but I was disconnected." Then BAM they'll connect you right away!

I gave them the "my buddy and I both had DirecTV and DirecTVDSL but now that DirecTV is dropping its DSL service, we were going to switch to cable. But when he called to drop his DirecTV service, they offered him a discount for 6 months and a free oval dish so we can see the NASA channel with free installation. If I can get the same deal, I don't think I'll drop my DirecTV service." If you don't have DirecTV DSL, just say you were tempted to get the DSL until you heard it was being dropped. Now you just want to get cable internet and cable TV so it's all on one bill. And like someone else mentioned, be nice! :) I was cracking jokes with the retention person and it was a great phone call. The squeaky wheel does get the oil, but the nice person gets a whole new wheel if they do it right. :)

Note: For those of you that missed the other thread - mention you want the NASA channel and they will send you a larger dish (with four feeds out of the box) and give you installation for only $15. My installer even re-ran my "rigged" lines (bad f-pin crimps, one un-grounded run) and gave me a phone line to my upstairs bed-room.

[jillker]

Has anyone been charged the cancellation fee or had experience trying to get out of the fee? I'm sure that is how DirecTV is making back the money. I think it would be interesting to know how far ahead they come out on this deal in the end.

[kgidley]

Originally posted by jillker
Has anyone been charged the cancellation fee or had experience trying to get out of the fee? I'm sure that is how DirecTV is making back the money. I think it would be interesting to know how far ahead they come out on this deal in the end.

They're making their money by keeping you a customer - this deal is mainly to keep people from dropping DirecTV. They'd rather keep you around for 6 more months, even at a reduced rate, than lose you as a customer.

[johnner1999]

has any one with Pegusas been able to get ths deal? I had directv/pegusas for about 2 years then switched to dishnetwork and normal cable. And just bought a tivo-dtv unit and well I'll give them an oter shot. besides my local cable company seems to be using some sort of digital system on the front end (but we don't have digital yet) so it looks bad!

my only big concern is with my widescreen set I don't want it to be overly pixally?

[spartanstew]

Originally posted by quadraforce2385
so basically i only need to sign back up for my tc plus? i don't have to go for the premier?

Correct

Originally posted by jillker
Has anyone been charged the cancellation fee or had experience trying to get out of the fee? I'm sure that is how DirecTV is making back the money. I think it would be interesting to know how far ahead they come out on this deal in the end.

Why would you get charged a cancellation fee? I don't think many of the people in this forum are not continuing their directv subscription. If you don't think you will keep directv for the next 12 months, then dont' do the deal. They are not making their money by charging cancellation fees. They are making their money by receiving $65 per month from everyone.


Stew

[quadraforce2385]

so...it's $65 for 6 months, but then goes back up to $85? Would you be able to strike another deal or drop down to tc plus, after the 6 months?

[Radio TX]

This offer is still in effect. Yesterday, I called and stated I was wondering if any promotions were available, and that my "father" currently was receiving $20 off the Premiere Package. I also included that my "father" had gone through the retention department.

The CSR I got was aware of the promotion, and said that he could take care of it in his area. He read me the spiel about 1 year commitment and 6 month price promotion. Fine. After 3 minutes of the CSR working with a supervisor to deconnect, and reconnect my service, I had every channel on the Premiere package.

The kicker is that I had just activated my T60 Tivo from Directv two days earlier. I thought the CSR would see I already had a 1 year commitment, and have no need to leave Directv (retention).

It's luck of the draw with the CSR's. Some seem informed, and others clueless. Directv is getting more money from me anyway since I was a Total Choice Plus subscriber before.

[yahnaman]

I called in today as well. Only problem that I had with it was a computer problem on his end. Said the app he was using died, and that he would set it up when he got back in.

I also verified that I didn't have to stay with Premier after the 6 months. All you need is a Total Choice package, so if you plan on being with DirecTV for a year, how can you go wrong?

Will check later and make sure.

Thanks Tivo Community.

[dowalker]

Anyone know if this deal will work in a Pegasus area?
Thanks

[cheapguy69]

Since I got a cold CSR the other day and they refused to give me the deal, even when I spoke to the retention department, I called back today. Since this is obviously a rentention deal, I just told them that I had been receiving fliers from my cable company and that my friend said that DirecTV was offering a $20/month discount on Total Choice if you called in and decided not to switch". That magical phrase got me the deal and I was done in 5 mins.

DirecTV = Just call over and over till you get what you want. Not the most efficient, but it works.

[BenArk]

Yesterday, I signed up for TotalChoice (Basic) w/Locals + Showtime (3mo free) + HBO for two receivers for $52.98. After reading this thread, I called back to whine about "a coworker" who got all of the premium channels for only $65. The helpful CSR said she wasn't sure how that worked for my friend and I said "he mentioned that he gets a $20 credit." This was the magic phrase... she was able to convert me over to the TotalChoice Premium w/Locals for $65.99 (after $20/mo discount) + $4.99 for the 2nd receiver.

I will soon (tomorrow morning) be dropping my cable service for the equivalent level, which ran me $110/mo. I'm thrilled to be able to get MORE channels (including my locals) and ALL of the movie channels (cable company didn't include Starz) for $40 less per month!

Thank you TiVo Forumers! You rock!

PS- My first month's bill is EVEN LESS because they are unable to retract the free Showtime credit (-$12)! God bless free market telecommunications. Why don't cable companies try to please their customers like this? I'm going to send DirecTV a "happy customer" letter so my CSR can get a nice review... I'd recommend you do the same if you're happy with how quickly they were able to give you the discount.

[aciurczak]

Holy cr*p. Took me less than 5 minutes. I was paying $62 for TC plus w/locals, HBO, DVR, and 1 extra box. Now I'm paying $71 for every channel they offer, including DVR & the mirroring charge. Thanks for whoever found this...

[jblakers]

how much is the deal total? if you have two recevier, (one is a directivo) and get the total premeire +locals deal? please break it down.


thanks

[wilsonc]

Originally posted by jblakers
how much is the deal total? if you have two recevier, (one is a directivo) and get the total premeire +locals deal? please break it down.


thanks

$85.99 (TCP w/locals) + $4.99 (add'l receiver) = $90.98 - $20.00 = $70.98

[spartanstew]

Originally posted by quadraforce2385
so...it's $65 for 6 months, but then goes back up to $85? Would you be able to strike another deal or drop down to tc plus, after the 6 months?


After six months you have three options:

1. Keep the Premier package and pay the $85.

2. Call Directv and change your package to Total choice with locals for $39.99 (or without locals for $34.99).

3. Call Directv and try and get this deal all over again.


Stew

[johnner1999]

i just called Pegasus and they said it was a directv promotion and would not honor it. But they would give me free showtime and local channels for 3 months? big deal!

[Mister_B]

Had to go one level up from the initial rep. Customer retention was more than happy to give me the deal and free TiVo!
Thanks guys.
Now if only the additional movie channels would play something worth recording........

[rcliff]

No problem getting the deal today. :) Went like clockwork and free TIVO guide data as long as total choice premiere is in effect.

[jblakers]

i called dtv oday, had to ask for the cutomer retention dept. and she gave me the $20 discount on the tc premeire/locals for the first 6 months..


question: when i decide to go back to just total choice/locals package again after 6 months is there a charge when u downgrade a package?

thanks

[paladin732]

nope, only if u downgrade below their lowest package, in otherwords quit lol

[Mike1138]

If my memory serves me right, no guarantees there, the charge to downgrade your package is $5.

[aciurczak]

I downgraded from Premiere to Plus last month; there was no additional $5 charge for the change.

[ACoolDude]

Got the $20 off today. Had to call 3 times though - I just had to ask for it repeatedly and did not have to threaten to leave or complain about quality or anything. Just had to ask 3 different reps...

[ClutchBrake]

Just got it. No problems whatsoever. I was on the phone for less than 5 minutes.
I told the guy I was looking around for the best deal and found out that customer retention was offering a $20 credit for TC Premiere if you signed a 1 year Total Choice commitment. He said no problem. He also informed me that after the 6 months I could drop down to Total Choice if I didn't want to pay the regular TC Premiere fee.

[ESPalmer]

Same here.........thanks Tivo forum!

[f2k]

The rep I spoke to tonight was fully familiar with the $20 retention discount, and seemed to have a new script to field such requests: His initial suggestion was that I keep the current $12 Showtime credit until it runs out in 3 months, then call looking for the $20 retention credit for the following 6 months. I said I'd prefer the $20 credit now rather than later and he set it up in seconds.

One caveat, the retention deal requires a new 12 month commitment, although I suspect this would be negotiable. My existing subscription is only a few weeks old, so it made little difference to me.

When I factor in the additional savings now that I no longer really need a $25 NetFlix subscription, that makes my net monthly price about $40 for a TV package including the entire set of premium channels. :D

[Shredfest]

Finally got the nerve up to call in and try to get this deal. Took the CSR a couple minutes to find it, then he couldn't apply it to my account. Kept getting an error message and getting kicked out of the screen. Finally got it to go through. About 5 - 6 minutes on the phone. Thanks for letting me know about this deal!

[littledonny]

Got service yesterday (totalchoice plus, 2 room, local, dvr). got on this board today. read this thread.

WHen I called them and asked for a $20/mo off totalchoice premium package, the girl didn't know what I was talking about, so she asked me to hold on a few minutes while she asked her supervisor.

Comes back says "yeah theres been some unauthorized posts on an internet messageboard regarding a fake promotion. Our management is aware and trying to take action. But since it was up, we *have* to honor it, so hold on while I do that..." etc etc blah blah blah.

So yeah it works, but I have no idea wtf they're smoking these days.


-Justin
HDVR2 w/ 100 signal (transponder 20) on Sony 36" XBR. bling bling.

[paladin732]

lol sounds like the superviser has pms:-p

[bonscott87]

That's pretty funny!

I just got that deal yesterday and I never even asked for it. I was talking to customer retention (which is the key by the way) about what they could do for me with reguards to HDTV since I just sunk $600 into hardware and now Charter cable is coming out with some sweet HDTV packages (like I would leave DirecTV for cable...) Got an equipment credit and she offered me the $20 off Premier deal to commit to a year. I said sign me up!

[chrisexv6]

What kind of equipment credit did you get? I bought an HD box 2 months ago, Id love to be able to get some $$$ back on it.

And yes, my cable co. is offering HD soon too so maybe that will pressure D* into keeping me happy.

-Chris

[bonscott87]

Just give 'em a call and see what you can get. If you go over to the AVS Forum you'll see a huge thread on equipment credits. One thing they do most often is if you need the new phase III dish they'll give it to you free for just shipping if you commit to Showtime for a year or something. Since I already have the dish....we'll...I'll let you connect the dots. :cool:

[kevostl]

Just got the deal no problem. On the phone less than 5 minutes and the CSR was knowledgeable and took care of things right away!

Woo Hoo!

Kev-O

[paladin732]

Originally posted by nabsltd
I called to get the $8/month discount on Total Choice Plus with Locals, and it took the CSR a while to find it, but she did, and I got it.

She found the $20/month off Total Choice Premeire really quickly, though. theres a discount on TC plus?

[Monster1pt8TQ]

w00t!
I just called now..
And the CSR knew exactly what I was talking about
She set it up to change right after my current promo ends (Buy NFL ticket get premier free for 4 months)

[dwight]

Me too!

I must say, the CSR's that I've dealt with at DirecTv are vastly superior to the ones I'd dealt with at DishNetwork! I have yet to get stuck with a D* CSR that has an attitude problem, or doesn't know what's going on.

Poor attitude and lack of knowledge seemed to be part of the job description for CSR's at E*!

[Quantu5]

I just called DirecTV and asked about the $20 off per month for Total Choice premeire package. The CSR looked up the plan and saw that it was available but mentioned it was supposed to only apply to unhappy customers that where considering leaving DTV. She applied it to my account any way. A few extra channels and $20 off, can't beat that!!

-Q

[DevilishTX]

add me to the list!!

the DTV CSR was pleasant, took 1 minute to look it up, and gave me the deal without question :)



david

[scottcim]

I just called , it took 3 min and now i'm all set up with TTP. I love these boards:D

[sportcork]

I just called and she told they had no such thing. what should i say? am i missing something.

[Quantu5]

Originally posted by sportcork
I just called and she told they had no such thing. what should i say? am i missing something.

Just tell them you are pissed off with the customer support service you got when you first called and want to talk to the Customer Relations dept. Then you could ask about the $20 off plan and complain about your previous call.

[dwight]

I explained to the CSR that my promotional package was coming to a close in the next couple of days (new subscriber, took NFL Sunday Ticket and got free TCP), but since I'd been traveling quite a bit over the past four months, I hadn't really had the chance to decide if I really wanted to stay with TCP.

I asked if I could get the TCP $20-discount plan for 6 months to better determine if I wanted to keep TCP. She told me "No problem - but you will have to agree to keep your account active for the next 12 months, starting today, with at least TC after the 6-month period." I told her that it was no problem, and she signed me right up.

[sportcork]

Well tried again and called 1-800 directv got a nice young lady and said no problemn woohooo

[Quantu5]

It seems like anything you do with your account requires a 12 month commitment. :mad: Just like call phones I guess. Of course for me it is either cable tv (can't get locals in the country) or satellite so I will be sticking with DTV for quite some time (unless something better comes along - but I will never get cable tv).

Q

[migdoc]

worked for me today but CSR told me it was for people who call in to pull the plug. he did it anyway without my having to ask further! total time on phone from 1st dial to completion 9 minutes. net savings: $24.99 (4.99 tivo fee now included in TCP) x 6 months.

I had done this in the 1st half of 2002 as well

[psvendsen]

I just tried calling twice. The first CSR said the offer didn't exist. I asked to be transferred to Customer Retention and he refused to transfer me there. I hung up and called back again and got a different CSR. At first she said no problem but put me on hold to check on it. She asked for the name of the website I learned about this on and I said tivocommunity.com . She checked with her supervisor and the supervisor said that is a known illegal web site (illegal?) and they don't honor anything listed on that web site. I asked to talk to customer retention because I was thinking about cancelling my service and she wouldn't transfer me either. WTF?

[paladin732]

lol get their names next time and call again

[jamesmil]

My story is a good one. I signed up for DirecTV last fall using the NFL Season Pass package that gave me all the NFL games along with the platinum package for about $45/mo. That deal expired at the end of the year so I called D* (the 800-DIRECTV number) a week or so ago expecting to select a more basic package. First I made sure the NFL package would not auto-renew and then I said:

I need to change my package but can I ask you something? I heard you can get a $20/mo discount on the Platinum package, is that true?

The nice woman on the other end of the line immediately replied, "Sure we can do that for six months, if you are willing to extend your service commit for one year." "Sold!"

The entire call took less than five minutes (I was never on hold either). Now on my bill there is a new line that says "6 mo Spec Discount -$20". They even back filled it for the January bill which technical came after the NFL deal expired and before I called to change, something I wasn't at all expecting. My sidebar on the site still says "1 year commitment" just as it did when I had the NFL package.

The experience was night-and-day different than the dealings with cable companies I've had in the past. I could not be happier with DTV customer service. :)

-james

[AJ2086]

Do you need a DirecTivo for this offer or no?

[kevostl]

NO! you don't need DirecTiVo for this offer. Just DirecTv!

Good luck!

Kev-O

[unixadm]

I just called and got the $20 off Premiere......

The CSR answered.....

I said "I was looking to save money on my DirectTV....need to cut down some bills.....I have the Premiere package and was wondering if you were still offering the $20/month off of the package if I make a new 1 year committment."

She said "let me check..."

She came back and said "Yes, we still have that offer......it is $20 off for 6 months and you have to keep at least the Total Choice package for the year"

I said "Oh.....I could downgrade my package in less than a year, if I wish, as long as I have at least the $31.99 package?".

She said "Yes"

So....I got the $20 off.....again.

[SLOmike]

Originally posted by psvendsen
She asked for the name of the website I learned about this on and I said tivocommunity.com . She checked with her supervisor and the supervisor said that is a known illegal web site (illegal?) and they don't honor anything listed on that web site.There is no good reason to ever tell DirecTV that you saw something on this website. Say that your heard it from a friend, or that you know a friend who got this deal. We are all "friends" here aren't we? Companies get much less defensive about word of mouth than about web site discussion forums.

-Mike

[bonscott87]

Originally posted by SLOmike
There is no good reason to ever tell DirecTV that you saw something on this website. Say that your heard it from a friend, or that you know a friend who got this deal. We are all "friends" here aren't we? Companies get much less defensive about word of mouth than about web site discussion forums.

-Mike

Yea, why would anybody say that they saw it on a web site? :rolleyes:

[psvendsen]

Originally posted by bonscott87
Yea, why would anybody say that they saw it on a web site? :rolleyes:

She asked me where I heard about it and I said off a website without thinking it would be any big deal. I guess I should have lied and said I heard about it from a friend, but my first reaction when asked a seemingly harmless question isn't to lie.

BTW - I sent in a email using the contact us link on the DTV website asking for the offer and got a response that it would be applied to my account if I agreed to an additional one year subscription.

[willardcpa]

Unixadm, hit on a key part of the puzzle. Trying to reduce your monthly bill. The CSR bent over backwards feeding me the phrase. "Why are you interested in this package, trying to reduce your monthly bill?" This must be something that they have to put down to justify giving you the discount. He hit me with the "phrase" twice. So I signed up for it in order to "reduce my monthly bill", - even though including the discount it's still a few $ more than I was paying.;) Last year when I got it the ploy was "give it to me or I'm outta here", didn't think anybody would buy that arguement from somebody paying for five additional receivers.

[lew]

Called last night CSR was clueless, called today, was put on hold and told the promotion had expired.

[psvendsen]

Originally posted by lew
Called last night CSR was clueless, called today, was put on hold and told the promotion had expired.

Strange - I just got an e-mail confirmation back today (Saturday) that the $20 off had been applied to my account for the next six months. I'd recommend requesting it through e-mail on their "Contact Us" link on the DTV website. All I said in my e-mail was I have TC premier but was thinking of downgrading to TC but heard there was a $20 offer and if possible please apply the offer to my account. They replied last night that I needed to agree to a 12 month extension of at least TC, I replied that I agreed and got the confirmation this morning.

[Joeker88]

Got my $20 discount for TC Primiere package today. I told the CSR my friend got the deal and asked to be transfered to the Customer Retention Dept. She said, "I don't have to tansfer you there, I can take care of it right now." So it worked. Woo Hoo

[radiojon]

Just got off the phone ... took barely 2 minutes to get the $20/month discount for 6 months! Since I was already signed up for Total Choice Premiere, that'll help to recoup some of the $249 I paid for the "lifetime" subscription barely a year ago! THANKS to everyone for the info!

[Mikeg112]

Does anyone Know if the $31.99 Total Choice PLus W/locals is still in effect???

[Mikeg112]

Actually what I meant was whether anyone lately has called and gotten the Total Choice Plus W/locals for $31.99??? I think Directtv is price-matching dish network but I'm not sure.......thanks!!!

[turbo92awd]

i got it last night, too. the guy sid it didn't exist and i told him a "friend" of mine JUST signed up with it yesterday... he put me on hold for about a minute and when he came back he told me he could sign me up..

6 mos 65.99 and then i will call to see what else i can get :)

[nevermind]

Last Thursday I was told no because I had just come off the 4 months free TC Premier with ST purchase (when I bought it in August).

Yesterday I was told "no problem" in less than 30 seconds.

:D

I am so happy I switched to DirecTV.

[jhimmel]

Just got the deal 2 minutes ago - NO problem. Told them I was looking to reduce my monthly bills and that a friend of mine was just offered $20 off for 6 months. She said Hold on a minute, came back and said no problem.

Jim H

[mig991]

I just called DTV and they gave me the Total Premier Package. So now I have 30 more channels and am paying $2 less per month.

I love DTV, you think Comcast would hook up a customer like this? Ha!

I love these boards for there inspiration.

I love America!!

[Robdec]

psvendsen : You said you sent your request in via the webpage. What link did you select undeer the contact us section. I don't see a link for customer service for existing customers.

[psvendsen]

I went to the directv.com homepage, then under Customer Care menu, choose Contact Us. Then click the Feedback link. Put in your name, account number, choose Billing from the drop down. I used a subject of "Question". My message said I currently have Total Choice Premier w/locals and I was thinking of switching back to Total Choice w/locals but a friend of mine said there was a $20 off TCP offer. If that was true, I asked if they would please apply it to my account and I wouldn't switch to Total Choice.

[Robdec]

Thanks for the fast responce. Ill give it a try.

[Chris Gerhard]

I just called and got the $20 off deal and was made aware that my 1 year commitment started again today. It took only a couple of minutes and a great CSR name Tony took care of it.

Chris

[geneb11]

I just opened a Directv account and they are giving me 3 months of HBO/Cinemax. I have Total choice plus with locals. Would they give me $20 off Premier deal as well if I upgraded to premier. I thought it was a 1 year commitment with 6 month's at $20 off. but hey if they will let you downgrade after 6 month's I'm all for it.

[wxwx]

I called and the CSR told me they didn't know anything about it (no surprise, of course) so I asked to be transferred to customer retention. They told me since I had it before I couldn't get it again. My six months just ended last month.

I'll wait a day or two and try again.

[psvendsen]

Originally posted by geneb11
I just opened a Directv account and they are giving me 3 months of HBO/Cinemax. I have Total choice plus with locals. Would they give me $20 off Premier deal as well if I upgraded to premier. I thought it was a 1 year commitment with 6 month's at $20 off. but hey if they will let you downgrade after 6 month's I'm all for it.

I'm sure they'd give the $20 off TCP but that would take place of the free 3 months HBO/Cinemax. The one year commitment is a commitment to at least Total Choice so you can downgrade after six months (or try to get the same deal again then).

[dmk1974]

I am guessing that now that they have the HBO/Cinemax promo, I am a day late for the $20 off the premier package?

[paladin732]

Originally posted by dmk1974
I am guessing that now that they have the HBO/Cinemax promo, I am a day late for the $20 off the premier package? nope, it should work fine

[dmk1974]

Were all of you guys already past your 12-month commitment? I have 10-months down so far.

[paladin732]

Originally posted by dmk1974
Were all of you guys already past your 12-month commitment? I have 10-months down so far. no i was about half way thru, and i had a friend who joined directv one-day before

[hokiepolk]

Yes, the TC plus locals for $31.99 is still in effect for 6 months, *if* you are able to talk the CS person into giving it to you. I told him that "friend" of mine (ya'll are friends, right?) had received this offer, and that I really wanted to lower our monthly bill and get the same deal he had.

The CSR wasn't sure about it, took about one minute to look up the info and gave it to me very politely. Then, I changed from our Showtime offer which had just expired, over to HBO because 6 Feet Under is premiering again and dh doesn't want to miss that.

If the CSR didn't want to give me that deal, I had every intention of thanking him politely, hanging up and calling again in hopes of getting someone different. There are so many different stories here with varied responses, it seems to make sense that just switching reps is the way to go (and being as polite and sweet as honey).

[donsacto]

Here's what i got from DirecTV last Saturday:

1. TC w/locals and showtime for 6 months @ $26.99/ month
2. $125 service credit to purchase DTivo2

Required no further commitment. Go directly to the "Retention Department" by saying you got disconnected while being transferred there. I told the rep. that Dish was offerring me a PVR and programming at the same price and that i would like a DTivo2. He offerred the service credit to offset the buying the DTivo2. BTW, im past my 1 year commitment. Been with DirecTV for 2.5 yrs. My friend got a similar deal the next day

Good Luck!!!

[geneb11]

I called and she wouldn't give me the 6 month's at $20 off,but she did give me 3 months of TCP for $63.

[cschang]

I saw somewhere else on the board that someone was offered $125 towards the purchase of a DirecTiVo. I called today saying that my cable company was trying to lure me back with some sort of PVR on a trial basis. The retention rep put me on hold and came back offering me $100 towards the purchase of a DirecTiVo and $20 off Total Choice Premier for 6 months. Told her that I already had a DirecTiVo and did not need another, so we settled on a oval dish for free, free shipping and installation, and $20 off TCP for six months.

I guess I read about that $125 on this thread. :D

[turbo92awd]

crapper... i just signed up for another year, but i could use that $125 for a new tivo... maybe if i ask they won't notice that i am under a 1 year commitment. hmmmmm


any help?

[cschang]

I was only at 6 months of my year commitment.

[dlambermont]

I've got a pile of boxes sitting in my kitchen (new HDVR2, 120 Gig HD from Hinsale, dish, etc) waiting to be installed. Just wondering what the best "secret" deal is for new subscribers? Is the $20 off TCP available for newbies?

[Sir_winealot]

Currently being under a 1 year committment doesn't matter....

On Sunday I called customer retention as my cable company had called me with a pretty good deal (better than DTV, but it's still cable) and I thought I'd let DTV know about it...plus, I wanted to add another DirecTV DVR.

I was offered a $150 credit towards a new HDVR2 plus free Showtime for 6 months. THis was on top of my TC Plus w/locals pkg for $31.99 that I already had.

That covered the cost of the new HDVR2 and offset part of the new MS I need for the hookup...

You'll find that customer retention personnel are pretty darn knowledgeable, and very willing to help keep you (thus the word retention) as a happy customer...and they're real nice people too!

~A chicken crossing the road is poultry in motion.~

[paladin732]

Originally posted by turbo92awd
crapper... i just signed up for another year, but i could use that $125 for a new tivo... maybe if i ask they won't notice that i am under a 1 year commitment. hmmmmm


any help? how far you are into a one year doesnt matter, and it just resets that one year commitment

also the new subscriber, you can get it the minute your installer leaves

[cbug30]

RE: "how far you are into a one year doesnt matter, and it just resets that one year commitment

also the new subscriber, you can get it the minute your installer leaves"

This is exactly what I did. Actually, the installer was still here!!

[brianp6621]

Thanks again guys.

Just yesterday I called to reduce my Total choice Premier selection due to trying to save money.

When my wife and I talked about it we thought we needed at least HBO and Showtime. So I ended up with
TCPlusLocals for
$39.99 TCPlusLocals
$12 HBO
$10 Showtime
$10 2 mirrored receivers
--------------------------------
$72

We thought that was a good compromise and a savings of $24/month.

Then I remembered that TiVo wouldn't be free anymore so that savings got cut to $19. Still ok.

THEN I saw this offer on the board and immediately called and got back my TCPremierLocals and free TiVo + 2 mirror receivers for $76. So I am getting the same old thing I had for $20 cheaper instead of getting much less for $19 cheaper. Thanks!!

BTW, the rep gave me no hassles even though I had just renewed my 1 year commitment yesterday.. I didn't even bother with the DTV credit towards an S2. Not planning on that soon

[dmk1974]

Is everyone who is getting the $20 off TC Premiew w/locals all getting it for 6 months? Are some getting it for 12 months by chance?

[paladin732]

uh 6 months then most renewing it, cause dtv are idiots:)

[ashforth]

;) Hi David-

Thanks for the tip. I called last night. I'm a new subscriber and had purchased the Total Choice Plus package with HBO and Cinemax was added with a $22/month discount. When I asked to upgrade to Total Choice Premier, I was told they would provide the full package under my existing plan with the same $22 discount until the current Total Choice Plus agreement expired at the end of 90 days.

the customer service rep added an annotation to my file so I can call back at the end of my current 90 day deal and get the Total Choice Premier package with the $20/month discount at that time.

As soon as I hung up the phone, I checked the TV and saw that I received a message stating the upgrade was installed.

GREAT SERVICE! Much better than Dish Network which I replaced after two years plus.

Herb

[KHLS97]

I am very confused! I just joined this forum, and I haven't yet bought a Tivo, but I am considering the Hughes DirectTV/TiVo thing. I am going to get the lifetime subscription. What is this deal with DirectTv, and how much is it/what do you get if you already have a lifetime subscription?

[brahamt]

Originally posted by KHLS97
I am very confused! I just joined this forum, and I haven't yet bought a Tivo, but I am considering the Hughes DirectTV/TiVo thing. I am going to get the lifetime subscription. What is this deal with DirectTv, and how much is it/what do you get if you already have a lifetime subscription?

OK, let's take each of the issues separately.

1) Buying a new Hughes/DTivo is probably the cheapest way into the Tivo game if you already have Directv. I have seen posts for prices for these boxes anywhere from $180-$300.

2) If you do not have a Directivo already, and have not purchased lifetime, this option is no longer available to you.

3) The price for Tivo service on your Directivos is $4.99 per month, but this applies to all of your Directivos on your account. So, if you have one, or 3, the Tivo service charge will be the same $5.99. You will be charged a mirroring fee for each additional receiver however, but that applies to all DTV receivers.

4) The Tivo service fee is waived if you have Total Choice Premier.

5) The Tivo service fee is waived if you purchased lifetime service on your Directivo, but it is tied to your account, not the hardware.

I hope this clears up some of your questions.

[Frylock]

Note that you can no longer buy lifetime service for a DTivo. Only people grandfathered in have that option.

[dmk1974]

I called and struck out. Had the wife call (who is in sales and a better negotiator than me) and got the $20 off for 6 months. Woohoo!

[WendellWhite]

Well, I've been wanting a new TiVo box for a while, but I didn't really want to spend the money.

My local cable company is running a deal now, though, where they'll give you $400 if you turn in all of your satellite equipment (Dish / Receivers) and switch to cable.

After reading this thread, I called DirecTV and just asked for Customer Retention. I was very quickly transferred to a very helpful lady.

I told her of the local cable deal. She asked if I was dissatisfied with my service. I said no, but that if I switched to cable, I could take the $400 and spend it to: (1) replace the TiVo box I'd be losing (Hughes DirecTiVo combo), and (2) almost pay for a SECOND TiVo box.

She paused for a second, then asked how much a new DirecTV / TiVo unit would cost. I told her I thought they were about $250.

She paused again, then said she would credit my account for $150 if I wanted to add a TiVo unit to my account. She also offered me all of the movie channels free for two months.

It was just that easy.

Now I've just got to find someone with a combo unit in stock. :-D

[RaleighDavid]

I just got mine - second call today.

Called up and said "I want to upgrade to TCP with locals - but only if I can get the $20 off promotion." She asked how I know - and I said "a friend mentioned it".

A few minutes later I was all hooked up!

WooHoo!