$20 off Total Premier Choice still in effect

[DarienA]

I have not been hanging out here nearly as much as I should. I've asked a few questions(still really a TIVO newbie), but I came back today because I was having trouble setting up a Season Pass for the Daily Show, did a search found some solutions and discovered this thread by mistake, on the phone with DirectTV now and she found the special.. AWESOME!

I'm definitely going to have to start visiting here regularly. Maybe one of these days I'll even get around to add another HD to my Tivo.

[tim76844]

I called last week and got another 6 mos with $20 off! Took two calls, first CSR wouldn't extend it, but the second one did. After all, I've been a DTV customer since 1996.

[sjmaye]

Originally posted by wilsonc
Buts that now free for 6 months also, just add it via the website and you'll see listed as $0.00/6 Months free.

I don't have total choice premier. I went to the Directv website, signed in, and went to "Change or Add Programming". There were two selections for TC Premier; TCP w/o locals at $87.99 and TCP w/ locals for $90.99.

How do I get it for 6 months free?

[kdanieli]

i pay $52 for TC+locals + HBO now.
this deal is for $91 - 20 = $71, which is $19 more per month for the additional channels. so it's not such a great deal for me

[MattDing]

Originally posted by kdanieli
i pay $52 for TC+locals + HBO now.
this deal is for $91 - 20 = $71, which is $19 more per month for the additional channels. so it's not such a great deal for me

Since this is a TiVo board, I'm just assuming you have a DirecTiVo: You also pay $5 for the TiVo fee which is waived when you're a premier subscirber, so it's only $14 more for all the channels.

[Vin]

Originally posted by sjmaye
I don't have total choice premier. I went to the Directv website, signed in, and went to "Change or Add Programming". There were two selections for TC Premier; TCP w/o locals at $87.99 and TCP w/ locals for $90.99.

How do I get it for 6 months free?
The HD package is what's currently being offered for free for 6 months (normally $10.99/mo.), not TCP.

[FLShadow]

I called there today and could not get anywhere with the CSR
or the supervisor. What do I have to ask for to get this wonderful
discount. I've been with DirecTV for about 5 years now with
3 DirecTivo's and the TCP package.

[MattDing]

Originally posted by FLShadow
I called there today and could not get anywhere with the CSR
or the supervisor. What do I have to ask for to get this wonderful
discount. I've been with DirecTV for about 5 years now with
3 DirecTivo's and the TCP package.

Try what this post says: http://www.tivocommunity.com/tivo-vb/showthread.php?postid=1736085#post1736085

It worked the first time for me.

[Solosmooth]

Well it worked. Thanks for the link MattDing and thanks to newsposter for the email. Did a lil copy and paste and got a reply from DTV tonight. $20 deal is in effect. Thanks so much looks like a great deal for 6 months.

[jim tressler]

tried the email route and got their.." we value you as a customer and will call shortley to discuss your billing needs..." email replay..

lol, will keep trying and keep everyone posted

jim

[dmbong]

I took that route a couple of months ago. I got that email, shortly I had Showtime. I checked my bill, it seemed a bit wrong, wrote to them again and don't recall another bill so far.

-Brian

[RBA]

I went and emailed them. But I asked for $30 a month. Odds are they will say no, but it doesn't hurt to try. ;)

[fosdick]

Got the $20.00 discount for six months today. No problem, told her what I wanted and within 2 minutes it was a done deal.

[tim76844]

I requested the $20 special discount 3 months ago. They applied the credit the first month, but the 2nd & 3rd are missing the credit. When I called them on the 2nd month, they said because of the billing cylce the 2nd month was really the 1st and said the credit will reappear on the next month. Well, it didn't and they sent my issue to a special department and I'm waiting to hear back. Not very impressed with DTV right now. I've been a subscriber since 1996 (well before they reached their first million customers).

[dgpiii]

Everyone should take advantage of this offer while it lasts. I called and the first CSR did not know of the deal. She offered me $20 off for one month. I asked to be transferred to retention and a gentleman by the name of Roger hooked me right up.

I had Total Choice Plus w/ locals (42.99), HBO and Showtime (23.00), DVR Service (4.99) with an extra receiver (5.00) totaling 75.98.

Now I have Total Choice Premier w/ locals (90.99 - 20.00= 70.99) and an extra receiver (5.00) totaling 75.99.

I got all that **** for .01

I love this forum!

dgpiii

[jim tressler]

i ended up calling - the guy was pretty cool - told me not to believe everything
i read on the internet.. lol.. but then gave me the deal.. :)


jim

[dmbong]

So, after 6 months, we just call back and do all of this again, right?

-Brian

[jim tressler]

thats what some have done and its worked.. others have not been so lucky.. it's all the luck of the draw!

[Vin]

Originally posted by dmbong
So, after 6 months, we just call back and do all of this again, right?

-Brian
As Jim said, it's hit or miss - my 6 mos. just expired so I called the other day to see if I could get it again - no dice.

[lee espinoza]

here is why the 20.00 off is no good for me:
so right i am getting my LOCAL CHANNELS for free so TOTAL CHOICE PREMIER without LOCAL CHANNELS is 87.99 take off 20.00 that is 67.99 now i have a utv that is 9.95 that is 77.94 and 4.99 for additional receiver
that is 82.93 is this right so i will be getting 5.06 off?

[marrone]

Originally posted by Vin
As Jim said, it's hit or miss - my 6 mos. just expired so I called the other day to see if I could get it again - no dice.

I heard it's only once/year that you can pull this.

I did mine (for the other deal...$5-$10 off or so) almost a year ago, so when that "expires", I'll try it again (will probably post in here first to see if anyone else re-upped)

-Mike

[mnMark]

Thought I'd bring this back up to the front...as of 1/6/04, this deal is still in full effect. I dropped a line on the "Contact Us" page of Directv.com, and got a response in a day, telling me the deal was in effect.

[eddieras99]

just got mine-- 3rd time..

then 5 days later i get a call from direct tv asking if i'd like to add Starz and get a free barnes and noble gift card ($20) and add showtime for a free 'direct tv' gift card, also for $20. since i already have the channels i told the agent 'sure' - we'll see if i still get the gift cards!

[Rkkeller]

Mine expired recently too and when I called I was told to wait 6 months and call again. So I dropped all the premiums.


Rich

[TexasRanger74]

I called yesterday afternoon and got the $20 off for 6 months. the retention lady tried to give me a line about it being only for customers that had problems paying their bill or something. then she looked up my account and said "ok, you're all set"

[CessnaDriver]

I have been a subscriber for 7 years now.

I'd like to get an HD receiver (non-Tivo) but they are still $250+ from what I have seen.

[jaypb]

I originally "re-set" myself up with the $20 premium package discount on 10/15/04. Like an idiot, with the holiday crush, I neglected to check my November statement. I happened to look at my December statement and saw the line "We appreciate your business-see $20 credit above"....but low and behold there WAS no credit given....on November or December's statement. So I e-mailed D* on Xmas eve....and for 2 weeks went back and forth with reps regarding how they'd have to "investigate my claim" and it would be "escalated to the next level".

So finally last night I sat my butt down and decided to call...albeit after midnight here on the East Coast. I tried the regular 800# and tried the menu system (press 1 for billing....) and when I hit 0 to talk to a rep I was sent to an obviously "dead" line (rapid busy signal). So I pulled the retention # off the AVSforum site and called it directly....and the "office" was closed. So I called back after 7:15 this morning....and spoke to a retention rep who quickly sorted everything out....and apologized profusely for the confusion/hassle.

Bottom line---if you RECEIVE the ok to get this discount....check yer statements. I'd heard others on AVS/TIVO complain about the credit not being applied....but I didn't have a problem last year at this time when I received the credit.....so I never thought I'd have to "check" this time.

Silly me.... :rolleyes:

[The Bird]

I did this deal in November 2003 when I had HBO SHO & STZ it expired in June 2004 and I still have Premier Choice (Full Price).

Therefore, I am eligible for it again but now I'm not upgrading my programming so is it still possible?

[JillupM]

My last (second time) $20 off deal expired in October,2004. I have had Premier since then at full price. I sent an e-mail to billing three days ago asking for the $20 off offer. I just got an e-mail saying yes. This does add another year commitment, but I wasn't planning on changing.

[phang]

The D* billing system will NOT allow an account to recive a discount twice in the same 12 month period.

Even if an agent adds it will not prosses. I deal with it day after day. Newer agents don't always realize that it wont work because it will say that it went though.

~D

[JillupM]

Maybe I got the dates wrong, but I don't think I have been paying full price for more than 6 months. But you did say calender year. I got it once in 2004 and now 2005. ($20 has already been taken off my next bill.) At any rate, The Bird, should be eligible.

[Michael R]

Also the credit will quietly disappear from your bill without warning if you make any changes to your subscription.

[Teacher Steve]

Hi all,

This is my first post on this site after two years of browsing and getting wonderful information.

I just received my second 6 mo. discount today after receiving one back in May 2003. It is awesome what one can receive just by asking! Thanks for the heads up, folks!

Also, I have had two RCA DVR40's since Dec. 2003 and have loved every minute. Tivo has definately changed the way I watch television. I can never go back to standard TV. My family and I won't know what to do if that ever happens.

Thanks to everyone for the wealth of information located in this message board community!

Teacher Steve

[mike5335]

I'll report that I did receive my second 6 month $20 month Premier discount starting in December 2004 but it disappeared in January! So, I've emailed customer service (which is how I got the second 6 month deal)...more info to follow, I suspect.

[icurnet]

Can someone detail me as to exactly what this promotion is? This is a LONG thread ;)

How long do I have to agree to subscribe to Total Choice Premium after the promotion period expires ?

I have TC Plus w/locals + HBO + Cinemax and FOX Network from NYC/LA now, and two DTivo's. My current bill is $ 74.22/mo (incl tax).

Thanks!

[jim tressler]

$20 off total choice premier for 6 months - you have to agree to an additional 1 year comitment.. they waive the $4.99 tivo fee too (you still pay 4.99 for the reciever though)

jim

[carstud]

Got my $20 off today. I called and the 1st Csr knew nothing about. I asked for customer retention. The 2nd Csr in customer retention department said she could offer it to me. I had never taken advantage of this before so it was real easy , ask and you shall recieve. I love DTV and Tivo.

[all4jo]

how do we now we are getting the $20 off? i just got retention to give me the deal but on my account info it shows full price for premier.

[Aquatic]

YEah. D* billing is interesting.. you almost need to be a CPA to read the bill. You SHOULD see the full boat price for all the things you have ( premier, etc) and you should also see an entry -$20.00 ( A Credit) to your account, and that would be the $20 off.

[eddieras99]

you definately have to watch the bills-- it comes and goes - i had to call almost monthly my first time- i'm on my 3rd $20 off

[mikestanley]

Any way to get this deal as a relatively new (first full month still) customer - or do I need to wait until next year when my contract is up?

[killerdc]

I am debating whether or not this is a good deal. Also, I just called CR and got a free tivo and installation last month. But anyway, I have 4 tv's two tivos and HBO right now with TC +locals for 74.95 bucks a month before tax. If I add the TCP with locals, -20 bucks add the 3 additional receivers, im still looking at 85 plus tax which will be about 92 bucks. So essentially i would be getting starz, encore, showtime, and cinemax for another 12 bucks a month. The wife already thinks we pay too much, but she isnt complaining about having TIVO in the bedroom now is she?! I think it may be a good thing, and I can just cancel the service in the upstairs game room. I can always run locals from the antenna to it. FYI, I only keep the locals on the DTV so I can tivo them. For sports and such, I watch them live in HD.

[uscmatty]

Signed up today for the $20 off TCPremier + locals for 6 months. No problem getting it at all. Thanks Tivo Community!!

[jason_j_a]

I got this discount back in October and it only showed up on the first bill. Three bills later I realized I was no longer getting the discount. I called last month and they said "we don't know what happened so we will add the discount back on". Sure enough again this month the discount didn't show up so I called back. They don't know what the problem is but they escalated it to accounting to fix.

So watch your bill because it seems to go away no warning.

[bnm81002]

I got this discount back in October and it only showed up on the first bill. Three bills later I realized I was no longer getting the discount. I called last month and they said "we don't know what happened so we will add the discount back on". Sure enough again this month the discount didn't show up so I called back. They don't know what the problem is but they escalated it to accounting to fix.

So watch your bill because it seems to go away no warning.



it makes sense to read your bill every month anyway no matter what services that you have or don't have, you never know what they will add or delete from your bill monthly

[Cartrivision]

It was very painless once I got through to somebody BTW.

Speaking of getting through to a human at DTV Customer Service, what is the quickest way to end the maze of automated options and get it to ring through to an actual customer rep?

[CsrLiz344]

I don't push any buttons, just keep holding. Seems to be easiest way.

[wweboy]

AWESOME!! Thanks so much I called up last night and the women was a little confused and then said one sec (she was typing soemthing) and I montioned that I read it here. She said I'd have to sign another (2nd time :P) 1 year commitment I was like w/e I don't care I love Directv. So she said tune to 512 BAM hbo or w/e that channel is. I'm very happy thanks for mentioning this.

[sneagle]

I called today--have been a premier subscriber for several years

I commented on the price change and asked to cancel The Guide--we don't really read it anyway. While he processed that, I asked about the $20 credit. I made no statements regarding leaving. He said he could give me the credit, but it would extend my commitment for another year.

[marrone]

Anyone able to reup their ~$10 off TC+ w/locals, and/or get HBO & something else for $2?

[Ryder X]

As you requested, I have added the 20/month off Total Choice Premier
for six months offer to your account. The changes to your account will be
reflected on your next DIRECTV bill, or you can see them immediately by
signing into your DIRECTV account online at DIRECTV.com/MyDIRECTV and
clicking on "View Activity Since Your Last Bill" in the My Account
column.


Haha was was easy. I was disputing a ppv my little cousin pressed, and added.

"Also i agree to sign for 1 more year for the 20 dollar off each month for 6 months deal."

And they did it!!!

Thanks!

[bert1604]

Called to get this Discount on January 4th 2005, the $20.00 applied to my account on that day, but has since disappeared.

Called customer retention and they told me that the system will not recognize the discount because I have received it before.

I think that I remember reading in this thread that you can receive this discount once every 12 Months, but that seems to no longer be the case.

The Customer Retention Rep told me that you used to be able to do that but now it is a one time per account discount.

She then Credit $100.00 to my account for the 5 remaining months, so I guess that I can’t complain.

Just wanted to let anyone else know if they see this suddenly disappear from their billing statement, and they received this discount in the past that’s why.

[steelcity1]

Called to get this Discount on January 4th 2005, the $20.00 applied to my account on that day, but has since disappeared.

Called customer retention and they told me that the system will not recognize the discount because I have received it before.

I think that I remember reading in this thread that you can receive this discount once every 12 Months, but that seems to no longer be the case.

The Customer Retention Rep told me that you used to be able to do that but now it is a one time per account discount.

She then Credit $100.00 to my account for the 5 remaining months, so I guess that I can’t complain.

Just wanted to let anyone else know if they see this suddenly disappear from their billing statement, and they received this discount in the past that’s why.


Be careful with that $100 credit to your account. After 3 months of DTV not giving me my $20 discount and numerous calls, their latest rep told me that he would take care of the entire $120 at one time. The $120 was more than enough to cover my current month's bill, so he told me to ignore my latest bill and start up fresh the following month. My following month's bill arrived delinquent with me owing a couple of hundred dollars plus late fees. I called DTV, yet again and was told that they found in my file where I was told that, but the pevious rep did not have the authority to give me the $120 credit. After about 45 minutes, the supervisor agreed to waive the late fees!!!

I just got the new bill last week and it did not include the credit. They finally wore me down and I cancelled all of the premium channels.

You better check your bill online to make sure you got the proper credit.

[Xezoid]

Called DTV the Cx rep now claims this promotion is only for new subscribers. Oh well I'll try again later.

[starbiker99]

D* called me about some other issues I was having and I brought this $20 off the Premier package up and she said no problem. I also said I was 2 months into a $10 off deal already she said that would stay for the remaining 4 months then it would drop off. I will be watching my bills closely.

[everklier]

i dont have all the channels so the $20 off doesnt really help me. in the past i had the $10 off TC and $2 HBO. so last week i emailed DTV and asked them if the can help me out with a discount and gave them the sob story about comcast and dish...dtv called me tonight and i asked about the $10 off and the $2HBO. He said that he can offer me $5 off TC $2 hbo and free showtime for 6 months.

[jaypb]

Well, after my *issues* WRT the $20 off premier discount, they have, yet again, cropped up. My last bill had a THREE MONTH lump sum discount of $60 because the discount never was even applied in October when I called to initially request it. Now I just checked again....and no $20 discount. It's ON THE BILL (a line for "Premier package discount...thank you for you business" or something like that) as a line entry. But there is $0.00 applied.

Can't WAIT to make the call again.... :rolleyes:

[23goober23]

Well, after my *issues* WRT the $20 off premier discount, they have, yet again, cropped up. My last bill had a THREE MONTH lump sum discount of $60 because the discount never was even applied in October when I called to initially request it. Now I just checked again....and no $20 discount. It's ON THE BILL (a line for "Premier package discount...thank you for you business" or something like that) as a line entry. But there is $0.00 applied.

Can't WAIT to make the call again.... :rolleyes:

if you get more that 1 discount a year then the system has a hard time applying that second set of discounts to your accout. why don't you just pay for your service like everyone else has to.... weird concept huh?!?!?!

[serenstarlight]

Well, after my *issues* WRT the $20 off premier discount, they have, yet again, cropped up. My last bill had a THREE MONTH lump sum discount of $60 because the discount never was even applied in October when I called to initially request it. Now I just checked again....and no $20 discount. It's ON THE BILL (a line for "Premier package discount...thank you for you business" or something like that) as a line entry. But there is $0.00 applied.

Can't WAIT to make the call again.... :rolleyes:

Yeah sorry to inform you you're only allowed 1 set of discounts per year. Hopefully they realize that before adding it to your account again.

[bnm81002]

Yeah sorry to inform you you're only allowed 1 set of discounts per year. Hopefully they realize that before adding it to your account again.



yes that's right, this can only be applied once a year, I called customer retention and the guy told me once a year only, can't do it back to back on this $20 off discount :(

[d_trick]

Technically that's true....

but you can play russian roulette with the CSR's, and you might find someone who will give you another 6 month discount, shortly after you have just got off one.

That's what I did. My first 6 month discount started last August, and ended this past January. About a month ago, I called up and asked if they were still offering the 6 month discount. The CSR said they were, and I asked if I could get one. The CSR said yes, and now I have another $20 a month discount for six months.

They even sent me a real nice promotional soccer ball with an air pump, for subscribing to the DirecTV Sports package. :)

[bnm81002]

Technically that's true....

but you can play russian roulette with the CSR's, and you might find someone who will give you another 6 month discount, shortly after you have just got off one.

That's what I did. My first 6 month discount started last August, and ended this past January. About a month ago, I called up and asked if they were still offering the 6 month discount. The CSR said they were, and I asked if I could get one. The CSR said yes, and now I have another $20 a month discount for six months.

They even sent me a real nice promotional soccer ball with an air pump, for subscribing to the DirecTV Sports package. :)


well your case is within 2 years, you got it last Aug. 2004 and got it again month ago-May 2005, you won't got it till next year 2006 again, if you try in Oct or Nov 2005, they will say no

[Deviousalways]

Well I just got off the phone with D*TV and gave them a story about T*W* canvassing the neighborhood to get D*TV customers to switch. Retention gave me a very nice deal. Free R10 with free install along with $20 discount for a full year.
Great Deal for me :) :) :)

[dmbong]

Nice work! Sounds like a plan! :)

-Brian

[Bob Coxner]

I've had the $10 off for 6 months deal (Total Choice) continuously for about 4 years. This is the one you get for adding a Premium channel. The day after one expires I call and get a new one. I almost never have to play CSR roulette. The only downside is that the DTV billing system won't recognize your eligibility in future months, since it DOES check for the once-a-year restriction. That means a call to Retention to get your missing credits. The upside is that Retention almost always gives me a lump-sum credit for all remaining months. That happened to me again just yesterday. You're then on the honor system to keep the Premium subbed for the remainder of the period. The notation on your bill will say "We appreciate your business - See $10 credit above".

You can also combine this with other discounts. The Total Choice equivalent to the $20 TC Premier deal is $5 off a month for 6 months. The notation on your bill for that one will read "To our valued customer - 6 month programming credit".

If you REALLY feel greedy, you can even combine both of those discounts with the 2 for the price of 1 HBO-Starz deal. You're billed for both but then get an $11 credit monthly for 3 months.

My record was 4 credits in one month. I had price protection (due to equipment purchase), so that was another $3 credit added to the ones above.
I've had all 3 on my account from time to time. I will concede that I had to play CSR roulette a bit to get the third one added. CSR's can see which discounts are active and some will say you can only have one active at a time. So, I generally just stick with the $10 off deal and occasionally add in a 2-for-1 deal.

[rigs49]

Ok maybe not record time but it seemed that way. :up: I asked the lady if I could get Total Choice Premier package with $20 dollar discount for 6 months she just looked on her computer screen mentioned that I have been a great customer and that was it. :cool: She did not even mention me having to sign up for 1 more year. Thanks everyone. :D

[vector1701]

Still works...I just called and asked if there were any deals for total choice Premier and she said sure, $20 off for 6 months....done.

[mahyde]

Still works...I just called and asked if there were any deals for total choice Premier and she said sure, $20 off for 6 months....done.

Is this 20.00 off each month?

[vector1701]

Yeah, $20 off each month for 6 months....

[icurnet]

Just checking, DTV would take $20 off the current price of the Premier package (not $20 off TC Plus) if I upgraded. right ?

d.

[Bob Coxner]

Just checking, DTV would take $20 off the current price of the Premier package (not $20 off TC Plus) if I upgraded. right ?

d.

It's $20 off a month for 6 months for TC Premier. $10 a month off for 6 months for TC or TC+. No upgrade is necessary, you just need to find a nice CSR or call Retention.

[taylor2767]

I had may services suspended for a fews months while I tried out digital cable and when I called back to activate my service I asked for the TC premier < $20/mo. and got it.

[dylanursula]

I got this on Sunday :) Very happy about it - took me two calls as the first CSR said no and the second said "gladly"

[str1der]

Got this yesterday with no problem. Called regular CSR and said DTV called the house the other day and offered the $20 off deal to my wife but I wasn't home to talk to her about it. I asked if we could still get it? CSR said no problem.

[marksdad1]

off of the HD package - for a total monthly discount of $25/month for 6 months.

[backintheday]

I apologize if this has already been discussed, but I couldn’t find anything through using the search and I know I read something about this…

Does DirecTV offer DVR ($4.99) service fee and/or HD Package ($10.99) at no charge with the Total Choice Premier package?

Thanks!

[Vin]

I apologize if this has already been discussed, but I couldn’t find anything through using the search and I know I read something about this…

Does DirecTV offer DVR ($4.99) service fee and/or HD Package ($10.99) at no charge with the Total Choice Premier package?

Thanks!
The DVR fee is waived if you subscribe to the Premier package, the HD Pack fee is not.

[vigfoot]

i just called to find out why my $50 referral credit hasn't shown on my bill (it's been 30 days). after that was taken care of, i asked politely- "i'd like to try TCP if the $20 off for 6 months deal is still in effect."

the retention guy said "that isn't an advertised special but i don't see why we can't do that for you." :up:


i love my
i love my
i love my DTV :cool:

[The Flush]

Can you get the $20/month off for Para Todos Opcion Premier instead of TCP?

[newsposter]

another " see 20 credit above but no credit" on my bill.

DTV is gonna make speed dial yet.

[newsposter]

Waited 2 months..didn't show up on my bill. Then they had the gall to email me that since I dropped and added a receiver it didn't carry over and I wasn't entitled to it. I got them to give me the whole thing at once but still..how insane to have the 20 dollar thing on the bill but not give it to someone. Make sure you watch your bills!

[killerdc]

I Just asked for that 20 dollar off thing. Im not sure if its a regular thing or not but she gave it to me for 6 months. My bill with 3 rooms and 2 tivos is only 9 dollars more a month than before and now I get all the HBO's.

Does the premiere package include the HD programming as well?
I am looking to upgrade to the H20 for free and if the premiere package includes HD then i would like to take advantage of that.

[sbergstc]

I also got that $20 per month promo last August when I discovered this forum and received the credit without a hitch.

On Monday I called and ordered a new hr10-250 for 499 - 250 credit on account - 200 rebate plus 20 off for 6 months. Also purchased a h20 from Best Buy for $199 - 100 rebate (rebate allows for $200 + 100 per household for a total of $300 on HD receivers/DVRs). Pretty good deal... All I did was email them and ask for their best deal to get the ball rolling. We subscribe to "everything package" and already had HD (sony receiver) + 2 extra receivers. We're also set up for auto pay. I think these things helped with the asking part...

HD is extra $10.99 per month, but it covers all HD receivers. Additional receivers are $4.99. And if you subscribe to their premier/everything pkg then the monthly Tivo fee is waived.

sbergstc

[killerdc]

You got the HR10-250 for 499 minus 200 rebate and 250 dollar instant credit for a total of 49 dollars? Did they bill you for this, or did you pay them the 299 on the phone?

[newsposter]

I Just asked for that 20 dollar off thing. Im not sure if its a regular thing or not but she gave it to me for 6 months. My bill with 3 rooms and 2 tivos is only 9 dollars more a month than before and now I get all the HBO's.

Does the premiere package include the HD programming as well?
I am looking to upgrade to the H20 for free and if the premiere package includes HD then i would like to take advantage of that.

TCP will include showtime and HBO HD for free. Also if you get anything OTA you get that HD for free too of course.

I just got them to give me the rest of my 100 right away so I didn't have to call them every month. So that's good customer service for sure.

[restart88]

TOTAL CHOICE PREMIER W/LOCALS ($65.99/month)

DIRECTV DVR (WAS TIVO) ($0.00/month)

Monthly Charge for Services Shown Above:
$65.99 for 6 months

So is this the best deal they have available right now? I'm thinking of getting a FAR HD receiver (while they're free) seprately because I want to install myself and they have insisted on doing the install on any promo receiver deals in the past.

Also, didn't Showtime & HBO have some kind of cash rebate? Did that offer expire? All I could find is ice cream for a year with Showtime sub. I'm assuming that since I would be adding the programming I'd still qualify for the offers, right?

[sbergstc]

Yes, killerdc, that's correct. No CC over the phone. The $249 (start price of $499 - $250 instant credit) was on my billing statement (along with my regular charges) and when I have the box installed/activated next week, I'll send in a copy my bill showing activation with the rebate form to get my $200 back. I'm very happy with this deal because if you figure the $120 programming credits I'm ahead about $70. Which I mentally applied toward a 2nd HD receiver that I purchaed at Best Buy for $199 - $100 MIR. So now I've spent only $30 for both units. Crazy how we manage to rationalize our HD addictions...

[Davidec]

I just called Directtv out of the blue and asked if I could switch to total premier choice with locals with a $20 discount for the first 6 months.... There was no problem, just a minute of holding while she checked the computer, and she said no problem. Total premier + locals + DVR (tivo) for $65.99 a month, and I didn't have to beg or threaten to switch companies or anything. I just asked politely and they were more than happy to oblige.

:)

I just wanted to say a BIG THANKS!!

Not only did I get an very good customer service rep on my first call but he noticed that DirecTV had been billing me for the 'local' stations which were are now part of the standard "Total Choice" billing and will be getting a credit that will equal almost a full months bill!!!

I would of never made the phone call if not for your posting!!

Thanks!!

--David

[killerdc]

Yes, killerdc, that's correct. No CC over the phone. The $249 (start price of $499 - $250 instant credit) was on my billing statement (along with my regular charges) and when I have the box installed/activated next week, I'll send in a copy my bill showing activation with the rebate form to get my $200 back. I'm very happy with this deal because if you figure the $120 programming credits I'm ahead about $70. Which I mentally applied toward a 2nd HD receiver that I purchaed at Best Buy for $199 - $100 MIR. So now I've spent only $30 for both units. Crazy how we manage to rationalize our HD addictions...


Thats a helluva deal. I havent been able to squeeze the 250 instant credit out. Not that the 200 dollar rebate isnt good but I am still hesitant to spend 300 bucks on it. Did they put in a 5 LMB dish as well? Also from what newsposter said, HD SHO and HBO are included in the TCP, which should also include the locals when they roll out this month, so the only channels youd be essentially missing are ESPN and DISCOVERY HD? Are those channels worth 10 bucks a month?

Oh well, I guess I will call back one more time and see if I can get the 250 credit. If not, I will just go with the plain HD receiver to go with my current TIVO.

[sbergstc]

No 5LNB dish; I asked about it when speaking with the retention rep and was told the new dish was for MPEG4 which is not in my area yet and probably won't be until the end of 2006 or early 2007... I'm in DesMoines IA... not a very important market I suppose. But she did say that when MPEG4 gets to DM a new dish will be installed as well as my HD-DVR replaced free of charge (maybe $14.95 s/h). The HD Movie channels are currently part of my TCP package and I watch HD locals via OTA. You're probably right about the HD package, but I think my husband watches the ESPN channels on the weekends so I'll have to check with him before canceling it. ;)

I'd say keep calling to get the $250 account credit. I've read here and on another forum that folks continue to get it. If you haven't already, try the retention number: 1-800-824-9081. Tell them that you're taking a look at DN or cable... maybe that'll give them some inspiration.

Good luck.

[misohonei]

Called last night and asked for the upgrade and discount. Guy didn't even hesitate. "Sure, I can do that." Thanks everyone.

[dmbong]

Be careful...and be sure to watch your bill. The last time I got it, they only gave the monthly discount once and I was stuck with the full expensive package. We eventually came to an arrangement, but it was nothing like what it was supposed to be.

-Brian

[bobiii]

Just got it also!! Thanks!

[newsposter]

After they miss it one time, speak firmly but nicely and say hey, i hate calling in here every month, why not just give me the money all at once? that will save directv the per cost call of servicing me every month and make me a happy customer.

It worked....5 minutes later, i had 100 bucks on my account. I'm happy.

[JillupM]

I just called and got this two weeks ago. (Early March 2006). It instandly appearred no my bill which was a day over due, so I paid it right then. My current bill doen't show it. It may be because it should have been applied to this bill when it was first put on the account. But I will certainly be watching and calling next month if it doesn't appear.

[eddieras99]

let me tell you - be prepared to call every month - i've had this deal on three different occasions and each month i would have to call to get the credit applied - horrible. each time i'd call they'd assure me i would not have to again- but i always did. each time you call be sure to get the person's name you spoke iwht - after a few months they may end up just giving you a lump sum off instead. that's what has happened for me

good luck!

[jim tressler]

same here.. one month I got 5 $20 credits

[packerfan]

Just wanted to give an update. I got this over the weekend. $20 off for the next 6 months is still in effect.

[thedeak08]

Are you guys calling customer service or customer retention to get the $20 off?

[kanesrage]

Im wondering if they would still give the $20 off per month if you just did the free r15 deal which If I remember right locks you into a contract. I have an r10, r15, and 2 regular boxes.

[packerfan]

Are you guys calling customer service or customer retention to get the $20 off?

I called retention.

[Sknzfan]

Im wondering if they would still give the $20 off per month if you just did the free r15 deal which If I remember right locks you into a contract. I have an r10, r15, and 2 regular boxes.


I recently got two FREE Hr10's and an R15 FREE and was given the $20 off for 6mos.

I AM a Sunday Ticket subscriber too....oh yeah Superfan was also FREE :D

[restart88]

I read on another board that they are passing out $10 discounts without even being asked to some subscribers. Not sure if that one obligates you to stay or not.

[codemstr]

I just tried to do this and no go :(
I got an outsource guy, and he wouldn't give in

[Boston Fan]

I read on another board that they are passing out $10 discounts without even being asked to some subscribers. Not sure if that one obligates you to stay or not.
I got the $10 off per month for 12 months offered to me when calling about another issue back in August.

[restart88]

I recently got two FREE Hr10's and an R15 FREE and was given the $20 off for 6mos.

I AM a Sunday Ticket subscriber too....oh yeah Superfan was also FREE :D

With the Bucs 0-3 and losing their QB for the year and with only newbie backups I somehow doubt ST will appeal to me for a while. :(

[trainman]

With the Bucs 0-3 and losing their QB for the year and with only newbie backups I somehow doubt ST will appeal to me for a while. :(

There's no real reason to have Sunday Ticket if you're in the home market of the team you want to see, since you'll get to see all their games anyway...but that said, it should be appealing to you right now, because it means you'll have a chance to see other, better teams on Sunday afternoon instead of the Bucs. :D

(I know wherefrom I speak, because I pay for Sunday Ticket primarily so I can watch the Bucs.)

[Bilbrey]

Me too. :) $120!!!

[SP1200]

most of these posts are from last year...
Are they still doing this?

[eddieras99]

i just got one because i called and complained that they took HD channels off every sunday for NFL season ticket...