ARCHIVE THREAD: Old TiVo Programme Listings/Schedule Errors

[pmk]

I nearly missed My Family tonight at 20:30 BBC1 as it had not appeared in my Recording History as a conflict but it is listed as a programme in the guide. It is showing a conflicted programme (Just The Two Of Us 20:30) but this finished last weekend instead of the My Family conflict.

[=CM=]

Call sign: BBC4 (Channel 107)
Programme name: Charlie Brooker's Screen Wipe
Showing Date: Thur 2nd, Thu 9th Mar 22:30

Problem: Is listed as a special but is a series. Listing means you can't set a season pass.

Still true for next week's entries 16 March 2230 and later at 0140. What's more, each of those is listed as separate progs too so no hope of automagically catching one if the other clashes. The 2230 has a full description, the 0140 is a one-liner with legandary "(R)". (Mine's BBC4 Freeview.)

[pmk]

The Games on Channel 4 returns this week on C4/E4 - first main show is 20:30 on Friday.

However, there is a special programme The Games: Celebrities In Pain each night at 20:00 on E4. I believe this is a four parter but TiVo is catching all episodes as repeats. New episodes Mon/Tue/Wed/Thu night at 20:00 I think.

[ndunlavey]

Postcode: SE3
Platform: Freeview
Channel: BBC4 (9)
Programme: The Cinema Show
Problem: A season pass picks up the repeated showings as well as the first airings

[AMc]

Quote:
Originally Posted by AMc
Call sign: BBC4 (Channel 107)
Programme name: Charlie Brooker's Screen Wipe
Showing Date: Thur 2nd, Thu 9th Mar 22:30

Problem: Is listed as a special but is a series. Listing means you can't set a season pass.



Still true for next week's entries 16 March 2230 and later at 0140. What's more, each of those is listed as separate progs too so no hope of automagically catching one if the other clashes. The 2230 has a full description, the 0140 is a one-liner with legandary "(R)". (Mine's BBC4 Freeview.)

This from the BBC's site http://www.bbc.co.uk/bbcfour/listings/programme.shtml?day=thursday&filename=20060316/20060316_2230_4544_41746_30 seems to suggest it's the last of 3 programmes.

Charlie Brooker's Screen Wipe
3/3. Another caustic look at television explaining why it smells like it does. It's an irreverent, authored look at all aspects of life on the small screen. Contains some strong language.

Thu 16 Mar, 22:30-23:00 30mins Stereo Widescreen

Subject Entertainment; Reviews
Factual; Arts


Repeats of the last showing (look like) these - OADs are all 12th March and a different series ID from the Thu 16 Mar, 22:30-23:00 showing.

BBC4 Fri 17th Mar 00:40
BBC4 Mon 20th Mar 23:10
BBC4 Tue 21st Mar 02:05

[cwaring]

I've only just spotted that tonight's "Smallville" (9pm, E4) hasn't been recorded. It's a FROSP because there's another season being shown on weekdays. However, the OAD is set to "Tue 16th Oct 2001". Next week's is okay though.

Good job I set it to record on my TVDrive isn't it ;):D (Of course, I could Tivo it on the +1 but I'm not going to bother :))

[AENG]

SG17
Freeview 704 (BBCR4FM)
The Oak Tree
Daily 3:45 p.m., Mon. 20 to Fri. 24 March

Problem: The Tuesday episode is an orphan with its own one-episode "series".

[regatta]

A Touch Of Frost
Sky Digital
Original Air Date Wed 3rd Apr 2002
Channel 103 ITV1CEN
Showing Date Fri 31st Mar 19:30

Problem - SP set to first run only, yet picking up this old episode on ToDo List.

[Tiny Clanger]

Call sign: TOONAM (Toonami)
Programme name: Parker Lewis Can't Lose
Showing Date: 15-03-2006 (and onwards, since it's affecting the entire series)

Programme name is showing as "Parker Lewis Can't Loose" - "Loose" should be "Lose".

(Also there's no episode data, so the daily repeat is not being excluded under the 28-day rule)

[aerialplug]

Battlestar Galactica on Sky Two is incorrectly listed on Thursday's showing. If TiVo's schedula is to be believed, they're showing the first part of a two part episode twice back to back. The (I strongly suspect) incorrectly listed episode is the second episode at 21:00 which should be part 2.

I relied on this up until now to record BSG as it clashes with CSI, which isn't repeated at all. This week on the first screening on Tuesday night they're showing 2 episodes back to back, with the first one showing in the slot vacated by Stargate which has come to the end of its season. This drew my attention as I normally have to wait for the Sky 2 showing of BSG it was then that I noticed that the second part (which clashes with CSI) wasn't scheduled to record until the Sky One repeat on Saturday.

Manual override time...

[aerialplug]

Manual override time...


Looks like the initial scheduling problem has been fixed. The manual override had an unfortunate consequence though. Booking a manual recording for something it thought was part 1 but inreality was part 2 meant that it thoughtfully cancelled last night's recording of part 1. :mad:

I guess it's my fault as I should have checked.

[dcoleman]

Callsign: BBC4
Programme Name: A for Andromeda
Date/Time: Monday @ 8pm

Problem:
This program does not appear in the 'Search by Title' listing, but it can be selected using the Manual Channel/Date/Time search.

Any ideas why?

[bradleyem]

Works for me (on Tivoweb) - however Tivoweb dropped the "A" - giving a title of "For Andromeda"

Tried looking under F?

Brad

[cwaring]

Tried looking under F?
Just tried it and can confirm that that is exactly where it is; and it's a smal 'f' at that! Strange Tivo :)

[ndunlavey]

Postcode: SE3
Platform: Freeview
Channel: BBC4 (9)
Programme: The Cinema Show
Problem: A season pass picks up the repeated showings as well as the first airings
This problem continues.

[Nebulous]

Postcode: TA9
Platform: Freeview
Channel: BBC4 (9)
Date/Time: Thu 30th Mar 22:00
Programme: The Mark Steel Lecture
Problem: Series is not being picked up by my old season pass. I have had to add a new one to get it.

[ozsat]

Too late for TiVo - but ITV1 have pulled 'The Paul O'Grady Show' and will now show 'Poirot' instead (Thu and Fri).

[tweety]

Postcode: EH23
Platform: Sky
Channel: UK Living
Date/Time: Wed 29th - Thu 30th Mar
Programme: Charmed
Problem: Taping every episode. Yesterday the same episode was taped twice. Tapes six today. Probably due to episode titles being missing.

[ljk76]

BBC
Footballers Wives
Tues: 7:00 pm/11:00pm (PST)
Season Pass not picking up new episodes of the same season.

[ericd121]

Callsign: ITV4
Programme Name: Late Show with David Letterman
Date/Time: Friday 31st March 23:50
Problem: Wrong Duration

According to Tivo, this 50 minute epsiode has a duration of 10 minutes. :rolleyes:

I suggest you add an hour's padding if you want to catch the Flaming Lips. :cool:

[Edit] On another subject, I'm not normally jingoistic, but I think this forum would benefit from having a large Union Jack at the top...:rolleyes:

[cwaring]

Callsign: BBC4
Programme Name:
According to Tivo: Life On Mars?
According to DigiGuide: Time Shift
Date/Time: Sunday April 2nd, 11:05pm
Problem: Wrong title (see above) and synopsis:
DigGuide Synopsis
With its flares and Ford Cortinas, the time-travel cop show Life on Mars has been the surprise hit of 2006. Now the programme's creators reveal the story behind the show.

Tivo Synopsis
Revelations from outer space in this up-to-date report on the search for evidence of life on planet Mars. Back in the 1970s, space probes visited the planet and deemed it too cold for anything to survive.

[DeadKenny]

Postcode: GU22
Platform: Sky
Channel Name: Cartoon Network
Programme: Dexters Lab, Powerpuff Girls, and a lot more
Date & Time of Airing: Most evenings and various times but just as an example, Sunday 2nd April 2006 11pm - Dexters Lab
Problem: Programme listed is rarely the programme showing

Is this just a generally known issue, as it's been like this for years? Basically a lot of stuff on Cartoon Network is just the wrong programme listed.

As a snapshot example, today at 11pm the listing says Dexters Lab until midnight, but instead it's been so far Puffy-Ami-Yuni, Powerpuff Girls and Johnny Bravo (Sky's listing has the batch of programmes down as Cartoon Cartoons)

It's like this most nights.

[=CM=]

The episode for C4 next Sunday 9 April has no title so Tivo is thinking of recording it despite having the same ep "The Nest" already on its hard disk from E4 yesterday 2 April. All entries (E4, E4+1 & repeats on both) are correct, just the C4 entry is shorter and lacks a title. Safe error as it results in an extra recording. But obviously some problems in the programme data feed.

[stretch_blues]

Postcode CB4
Platform NTL
Channel Iplay TV

Tivo lists Iplay as being on channel 643 when it is actually on channel 634 :rolleyes:

[Adder]

Callsign: EUROGB
Platforms: All

Sunday April 9th Evening

British Eurosport seem to be adjusting the schedule for Sunday night to reflect a telephone campaign today to get them to see sense and show Brit Katherine Legge's debut in the Champ Car World Series live.

TiVo Schedule currently shows:

8.30pm MotoGP Series
9.30pm FIA World Rally Championship
10.00pm Motorsports Weekend
10.30pm Poker (scheduled end 11.30pm)

British Eurosport schedule now shows:

8.30pm Motorsports Weekend
9.00pm Champ Car World Series Racing
11.00pm FIA World Rally Championship (scheduled end 11.30pm)
11.30pm Return to published schedule

[cwaring]

Not an error per-se as both DigiGuide and Telewest's EPG list it in the same way, but SPs/WLs won't pick these programmes up!

DOCUMENTARY: Doctor Who Night
On: BBC3
Date: Sunday 9th April 2006 (starting in 2 days)
Time: 19:00 to 22:00 (3 hours long)

Including Doctor Who Confidential: One Year On, The Christmas Invasion and The Story of Doctor Who.

Excerpt taken from DigiGuide (http://www.getdigiguide.com/?p=1&r=1495) - the world's best TV guide.

[Adder]

Thats for sorting out Eurosport, noticed also that from Sunday Motors TV (Sky Digital - 413 MOTORS) has no listings, which is a bit of a pain as I'd like to TiVo the British Touring Cars stuff as I'll actually be at the circuit...

[andyjenkins]

Thats for sorting out Eurosport, noticed also that from Sunday Motors TV (Sky Digital - 413 MOTORS) has no listings, which is a bit of a pain as I'd like to TiVo the British Touring Cars stuff as I'll actually be at the circuit...

Ditto :cool:

[aerialplug]

Too late now, but tonight's CSI had a date of first broadcast in 2004, despite being a first run episode, so if you're relying on a first run only season pass, you've missed it. Doubly annoying as Five is one of the few channels that don't do re-runs/+1 channels so if you miss it you have to wait an awfuly long time for it to come around again.

When will these people learn that we RELY on the metadata they provide for these programmes and trust our electronic devices to make valid decisions based on that metadata. I don't want to micromanage my TiVo, but it seems I still have to hold its hand as it can only do its job properly if it gets the right information form "above".

I know it's not a good idea to rely on date of first broadcast, but Tribune have been good with CSI over the past few weeks - and it's only set because I downgraded the season pass last year when they started repeats.

[sjp]

Sky Digital
Living TV
Tuesday April 18th 3pm

Tivo showing Summerland as starting at this time when both the Sky EPG and the Living TV schedule make no mention of it. What it looks like is that it might have been starting on this date but has been moved back a week as tivo shows daily episodes through the following week.

Any SP currently set up on this data will get a bum recording Tuesday 18th and will not get the first episode the following week due to the 28 day rule.

[ozsat]

Too late now, but tonight's CSI had a date of first broadcast in 2004, despite being a first run episode, so if you're relying on a first run only season pass, you've missed it. Doubly annoying as Five is one of the few channels that don't do re-runs/+1 channels so if you miss it you have to wait an awfuly long time for it to come around again.Odd this one - the OAD was old and so First Run not picked up.

It is odd because by Sky+ also decided not to record it. :confused:

[cwaring]

Kinda lucky that TVDrive isn't that itelligent, so it recorded okay. Oh yeah, recorded "Commander In Chief" at the same time too ;):D

[sjp]

It is odd because by Sky+ also decided not to record it. :confused:


interesting 'cos I think my sky+ recorded it OK

[avensys]

Hi,

Hope this is the correct place to post.

Had a Tivo for ages but RF only. Now have Freesat and notice no EPF for the above two channels although the channels are correctly listed.

Searches didn't show anything.

Kind regards,

Mark

[ozsat]

They are not realiable at providing schedules.

They were added to TiVo when listings started for TM1 - but as they will not send them regularly, they will not be added.

Once the channel is reliable they will be added.

Hi,

Hope this is the correct place to post.

Had a Tivo for ages but RF only. Now have Freesat and notice no EPF for the above two channels although the channels are correctly listed.

Searches didn't show anything.

Kind regards,

Mark

[jonv]

Platform: NTL
Postcode: SG2
Channel: MotorsTV
No guide data from Sunday 30th onwards.

[Mark Bennett]

Platform: NTL
Postcode: SG2
Channel: MotorsTV
No guide data from Sunday 30th onwards.

Same on $ky and postcode GU14 :mad:

[Adder]

Same on $ky and postcode GU14 :mad:

Likewise, I'd say over half my recording is from this channnel as well. :(

[scoopuk]

Sky Sports have confirmed a late change to this Thursday's evening schedule.

Date: 4th May 2006
Channel: Sky Sports 1
Time: 1930 - 2200 Premiership Football. Manchester City v Arsenal

[GarySargent]

The original air dates for Lost on C4 and E4 (Tue evenings) look like they are USA OAD's. This is a new series in the UK, but the OAD is set to Feb 2006.

[warrenrb]

Lost has already aired to (some) UK Tivo's on RTE (Half way through already and fantastic!), so perhaps that is where the date is coming from? Feb 2006 sounds about right for when it started on RTE.

[GarySargent]

RTE is only available in Ireland, and TiVo doesn't officially support Ireland does it?! Grrrr.

[ozsat]

RTE is available in Northern Ireland

[sjp]

Unable to set season pass on the following, programme seems to be shown 3 times per week - below is the first airing.

On subsequent weeks, DigiGuide does not have the handy 2am showing that TiVo has in the first week, is it actually being shown?

COMEDY: Never Mind the Full Stops
Channel: BBC 4 115
Date: Thursday 11th May 2006
Time: 22:30 to 23:00 (starting in 4 days)
Duration: 30 minutes.
Host Julian Fellowes is joined by Carol Thatcher, Ned Sherrin, Janet Street-Porter and David Aaronovitch for a new panel show looking at the quirks and idiosyncracies of the English language.
(Subtitles)

Excerpt taken from DigiGuide - the world's best TV guide available from http://www.getdigiguide.com/?p=1&r=33790
Copyright GipsyMedia Ltd.

[BaggieBoy]

Programme: Grown Ups
Channel: BBC3

The listed actors are from a 1999 US series of the same name.

[=CM=]

The episode for C4 next Sunday 9 April has no title so Tivo is thinking of recording it despite having the same ep "The Nest" already on its hard disk from E4 yesterday 2 April. All entries (E4, E4+1 & repeats on both) are correct, just the C4 entry is shorter and lacks a title. Safe error as it results in an extra recording.
Same problem now showing for E4 Wednesdays, the ep has no title but is a repeat of Sunday's.

[ozsat]

Same problem now showing for E4 Wednesdays, the ep has no title but is a repeat of Sunday's.Can you provide channel name, dates and titles in each report as I don't have time to trace the history.

[sjp]

think it's a continuance of this Invasion report from previous page


The episode for C4 next Sunday 9 April has no title so Tivo is thinking of recording it despite having the same ep "The Nest" already on its hard disk from E4 yesterday 2 April. All entries (E4, E4+1 & repeats on both) are correct, just the C4 entry is shorter and lacks a title. Safe error as it results in an extra recording. But obviously some problems in the programme data feed.

[ozsat]

think it's a continuance of this Invasion report from previous pageYes - but I don't have time to back track trying to fill in missing information.

[=CM=]

Yes - but I don't have time to back track trying to fill in missing information.
Apologies. "Invasion" E4 Wed 9 May 2100 for DTT (might be generic but can't check that). Ep has no title.

[b166er]

Happy Families is showing every night for 6 nights on Paramount 2 (Sky channel 128) starting Sunday 14th May at 10:35pm (with a repeat about 4 hours later). It appears in Digiguide but NOT in TiVo listings.

[cwaring]

Just rung the BBC to find out, and BBC1 is now running 20 mins behind schedule thanks to the stupid footy :( so you might need to pad stuff a bit ;)

EDIT: Damn! Looks like it's closer to 25 mins :(

[eric23]

I've got 30 minutes of effing Strictly Come Scrotum, instead of Doctor Who. Doctor Who Confidential also suffered from the overrun - they must have altered the BBC3 schedule.

Thank god it's all repeated tomorrow night.

[cwaring]

..they must have altered the BBC3 schedule.
They did. I can see why, though. No point having DWC on at the same time a DW :)

[hokkers999]

I've got 30 minutes of effing Strictly Come Scrotum, instead of Doctor Who. Doctor Who Confidential also suffered from the overrun - they must have altered the BBC3 schedule.

Thank god it's all repeated tomorrow night.

good job I'm running softpadding at -5 & +30 then.....

[=CM=]

Right, more Invasion oddities for anyone trying to pin down what needs recording and what doesn't.

Stations: C4, E4, E4+1 (but assume E4+1 is the same as E4 from here on). Listings are for DTT but I bet the same holds for sat/cab:

Sun 14 May 2100 E4 ep is called "Riders on the Storm" - wrong
Wed 17 May 2100 E4 ep is called "Riders on the Storm" - wrong
Sun 21 May 2000 C4 ep is called "Round Up" - right

All the descriptions on the above are the same, just the title varies and they're the same episode. According to http://epguides.com/Invasion/ the title should in fact be "Round Up" so C4 is right and E4 is wrong.

[Gavin]

Programme: Grown Ups
Channel: BBC3

The listed actors are from a 1999 US series of the same name.

looks like they have fixed this but if you had a season pass set it's been broke. Its only because I was watching Dr Who (for the 3rd time to see the ending) that I've realised they broke the "Grown ups" season pass and I assume that the fixing of prior problem this caused it.

3 pints is better though. I still see her as Janet

[ozsat]

I suspect that a new season pass had to be created as the US version will be different to the UK version.

[LJ]

Callsign: BBC1
Programme Name: Are We Changing Planet Earth?
Date/Time: Wed 24th May 21:00
Problem: Can't set a season pass even though the Beeb say it is a two parter.

[LJ]

Callsign: BBC4
Programme Name: Paul Merton's Silent Clowns
Date/Time: Thursday 25th May 21:00
Problem: Can't set a season pass - it's billed as a four parter

Edit: was too early on Saturday to be awake :p

[=CM=]

Callsign: BBC4
Programme Name: Paul Merton's Silent Clowns
Date/Time: Thursday 25th May 21:00
Problem: Can set a season pass - it's billed as a four parter
Should read can't set SP! Each of the episodes is listed by Tivo as the same Buster Keaton one (for showings Thurs 25 May 2100, 2330, 0230 Fri 26th) so it would dangerously miss the other 3 over the next few weeks.

[=CM=]

Dead Ringers first airing for this series is Monday 2100 BBC2, repeated following Sunday 2330 (this is for BBC2 England - DTT & analogue, I see it's listed as one of those "except for viewers in..."). Tivo is not distinuishing between first show and its repeat so catching both. This holds for Mon 15 May and its Sun 21 May repeat, as well as 16 May and 28 May.

And... latest season of Money Programme (yes..) started Fri 19 May 1900 - successfully caught by a SP. However next Fri 26 May BBC2 showing (the real big brother) is orphaned and requires manual intervention.

[RichardJH]

I have a SP set up to record repeats and first run but have noted that it is not picking up any of this weeks episodes. I don't fully understand the series and prog id stuff available on the Tivo so can someone have a look and advise.

[Gavin]

I suspect that a new season pass had to be created as the US version will be different to the UK version.

I agree, question is why did they set it up as the US series in the first place? :confused:

[richw]

I have a SP set up to record repeats and first run but have noted that it is not picking up any of this weeks episodes. I don't fully understand the series and prog id stuff available on the Tivo so can someone have a look and advise.

IIRC it thinks all of this weeks episodes are a repeat of last Friday. I had to manually force all of them to record.

Update: Just checked via Tivoweb, all this weeks episodes have an OAD of 19/5/2006.

[LJ]

Callsign: BBC1/BBC2
Programme Name: Have I Got News For You?
Date/Time: Friday 21:00, repeated Monday 22:00
Problem: SP is picking up all showings as new. Monday's showing is a repeat of the previous Friday's.

[Roj]

Cricket highlights on channel 5.

My Tivo thinks tonights highlights (Fri 26th) are from 1930-2000.

I thought all the highlights packages on 5 were meant to be 1915-2000?

Cheers,
Roj

[ericd121]

Callsign: ITV4
Programme Name:World Cup Heaven and Hell
Date/Time: Weekday Early Evenings
Problem: Not in Tivo's Guide Data

These are repeats of the showings at 11:00pm, Weekdays on ITV1.

The paper version of The Radio Times has these ITV4 showings at:-
6:15pm Tuesday
7:00pm Wednesday
8:00pm Thursday
8:00pm Friday

There appears to be no repeat of the Friday 11:00pm ITV1 showing. :(

The Radio Times (http://www.radiotimes.com/) site doesn't have the 6:15pm Tuesday ITV4 showing, so maybe the data wasn't transferred properly?

[ozsat]

I think the programme has been pulled as nowhere lists in for ITV4 - TiVo matches the official ITV4 schedules at these times.

Callsign: ITV4
Programme Name:World Cup Heaven and Hell
Date/Time: Weekday Early Evenings
Problem: Not in Tivo's Guide Data

These are repeats of the showings at 11:00pm, Weekdays on ITV1.

The paper version of The Radio Times has these ITV4 showings at:-
6:15pm Tuesday
7:00pm Wednesday
8:00pm Thursday
8:00pm Friday

There appears to be no repeat of the Friday 11:00pm ITV1 showing. :(

The Radio Times (http://www.radiotimes.com/) site doesn't have the 6:15pm Tuesday ITV4 showing, so maybe the data wasn't transferred properly?

[=CM=]

Callsign: BBC4
Programme Name: Paul Merton's Silent Clowns
Date/Time: Thursday 25th May 21:00
Problem: Can't set a season pass - it's billed as a four parter
[/i]
Next Thursday's ep 2100 BBC4 now has SPability but this is still listed as Buster Keaton so if you recorded yesterday's excellent starter you will miss next week's by default. As well as having 1hr30mins since the listing was incorrectly long and took in League of Gentlemen.

ITV1 is showing some sort of Coronaton Street Secrets 1730 weekdays which my Tivo has decided to record. As this is not listed as a season or in any way linked, 3 red thumbs for one does not kill the rest. My hard disk was infested with 3 of these programmes by yesterday.

[richw]

Well it's a bit late to do anything about it now now, but Tivo thinks tonights CSI:NY on Five starts at 21:20, however it actually started at 21:10.

Luckily I changed over in time to catch the start.

BA2, Sky, Five etc etc.

[Richardr]

Cricket highlights on channel 5.

My Tivo thinks tonights highlights (Fri 26th) are from 1930-2000.

I thought all the highlights packages on 5 were meant to be 1915-2000?
This error is repeated this Friday as well

[Regor]

Callsign: BBC1
Programme Name: Doctor Who
Date/Time: Saturdays - times vary
Problem: Unable to set a SP

and still problems with this one....

Callsign: E4
Programme Name: Lost
Date/Time: Tuesdays 11pm
Problem: Unable to set a SP

am having record both these individually every week.

edit - possibly ignore these - it may be just me. SP's have been set up but for some reason it won't record them.

[cwaring]

Callsign: BBC1
Programme Name: Doctor Who
Date/Time: Saturdays - times vary
Problem: Unable to set a SP
Just FYI, but existing SP is working fine. Dunno if that helps :)

[Regor]

Thanks Carl - have started another thread on this as i think it may be me!!

[aerialplug]

What happened to Prison Break on Five this week?

I've just stared watching watching this week's episode (recorded on Tuesday night) only to be told by the continuity announcer that I'm about to watch the second of a 2 parter, yet Tivo tells me that the episode that was recorded was the correct one. I've just started watching it and I've obviously missed out on something in the plot...

Even my paper TV guide says it's a normal episode - what gives?

If they did change the schedule this late this is yet another nail in the coffin for conventional broadcasting as far as I'm concerned. (<darkly>download download...)

[Foxy]

What happened to Prison Break on Five this week?



Leading up to next week's series finale, 2 episodes per week.

[aerialplug]

Ah, OK. Season pass conflict for the first episode (because they changed their pattern and showed the first one an hour early) and I've missed the only repeat (the following day, also full of cconflicts with programmes I expect to see in their normal time schedule).

Nice. I was really enjoying this series. I can't really blame Five as they did publish the change well in advance - it's more a shame on me I guess that I trust TiVo for my schedules too much. I guess I'll have to download the missing episode using bi******nt...

[richw]

I have a SP set up to record repeats and first run but have noted that it is not picking up any of this weeks episodes. I don't fully understand the series and prog id stuff available on the Tivo so can someone have a look and advise.

It's wrong for next week as well. Tivo thinks the "episodes" are as follows.

5/6/06 OAD 19/5/06
6/6/06 OAD 19/5/06
7/6/06 OAD 19/5/06
8/6/06 OAD 8/1/03
9/6/06 OAD 19/5/06

Is there an easy way to force Tivo to record every episode and ignore the 28 day rule?

[nickjs]

My Tivo has stopped recording The Daily politics and Newsnight everyday as it says I have already recorded the programme within the last 28 days. It seams to not realise each day is a different programme. This became a problem a couple of weeks ago. Before that it recorded each edition OK.

Cheers Nick

[Steve_K]

Doctor Who and Casualty won't record tonight if you have them set for first showing only as they are listed with a March original airing date.

[ozsat]

Doctor Who and Casualty won't record tonight if you have them set for first showing only as they are listed with a March original airing date.This is worse that first apperances.

A number of new programmes today and tomorrow have old OADs - so best check everything.

[Foxy]

Leading up to next week's series finale, 2 episodes per week.In case I didn't make it clear, there are also 2 episodes on Monday.

[cwaring]

If you haven't checked your SP lately, you will not have noticed that there's no ep listed for Wednesday 14th June on BBC1. No, it's not because of the World Cup, on this occasion at least ;)

Normally, "Neighbours" has a TmsID of SH017876 for both BBC and UKG eps. However, the ep on 14th has, for some inexplicable reason, been given a TmsID of SH923106.


Episode Num Orig.Air Date Channel Date Time Mins
UNKNOWN Wed 14th Jun 2006 BBC1NTH Wed 14th Jun 13:40 25
UNKNOWN Wed 14th Jun 2006 BBC1NTH Wed 14th Jun 17:35 25

[aleks]

BBC2
Smile (Sunday Mornings)

Tivo doesn't record future episodes on a season pass

The same first broadcast date is shown for each programme. It should be the actual date of broadcast as this is a live show.

[Richardr]

Football:

Channel Five: various times this week, e.g. Weds night at 2:50am. Tivo has as the title UEFA Champions League, whereas it is coverage of the recent UEFA under 21 championship. There are 6 episodes this week.

World Cup Match of the Day Live (BBC One [LDN analogue]) - I notice that the Germany v Costa Rica game on Friday is part of a different series than the England v Paraguay game on Saturday. This has the capacity to cause a lot of disappointment amongst those who have set a season pass based on the first game, and then find the England game not recording.

[ericd121]

Football:
World Cup Match of the Day Live (BBC One [LDN analogue]) - I notice that the Germany v Costa Rica game on Friday is part of a different series than the England v Paraguay game on Saturday. This has the capacity to cause a lot of disappointment amongst those who have set a season pass based on the first game, and then find the England game not recording.Actually, it's the Germany v Costa Rica game which is the odd one out;
all the other BBC1 games are in the other Season Pass.

I agree though, the odds on confusion and disappointment are high; not ideal.

Mind you, the uncertainties of the latter stages always tend to wreak havoc on the schedules, too, so best keep an eye on
http://www.radiotimes.com/tvscheduleupdates/

[mrtickle]

My Tivo has stopped recording The Daily politics and Newsnight everyday as it says I have already recorded the programme within the last 28 days. It seams to not realise each day is a different programme. This became a problem a couple of weeks ago. Before that it recorded each edition OK.

Cheers Nick

Newsnight has been a problem for as long as I remember. It cycles between four Episodes (EP5790535005 / 6 / 7 / 11), even though ironically it doesn't even need to be Episodic. I have reported this here before, and on the telephone on 25th Feb and 2nd April. They are either unwilling or unable to fix it. What more can I say.

[aerialplug]

This one's minor, but nontheless it's an error in the metadata.

Day of the Triffids spoken word on BBC7 has the correct synopsis for each episode, however the cast listing and all the other metadata items are for the 1981 BBC television version of the programme.

[Foxy]

Freeview Channel 9 BBC4
Postcode ML8
Series: Masterpieces of the British Museum
14th & 21st June 20:30

There are 2 episodes (+repeats) each of which Tivo thinks is a separate series. I've only created an SP for the first, but, at the moment, Tivo is going to record 2 copies of the 1st (Sutton Hoo) episode, 14/06 20:30 & 19/06 00:55.

Can we get the data fixed or should I create an SP for the 2nd episode as well?

[cwaring]

Programme: 24
Channel: Sky One
Problem: A FROSP will not pick up the ep on Sunday 25th June.
Note: A FROSP is needed from next week as they are repeating the whole season daily.

[ozsat]

Programme: 24
Channel: Sky One
Problem: A FROSP will not pick up the ep on Sunday 25th June.
Note: A FROSP is needed from next week as they are repeating the whole season daily.Which episode title do you think is wrong as I'm can't see a problem?

The episode at 9pm is being picked up here.

[cwaring]

How very odd :confused:

Anyway...

Episode Title Day 5: 4:00AM to 5:00AM
Episode Description: "With only two hours remaining, the escape of a prisoner from CTU has serious consequences."

[steveroe]

How very odd :confused:

Anyway...

Episode Title Day 5: 4:00AM to 5:00AM
Episode Description: With only two hours remaining, the escape of a prisoner from CTU has serious consequences.

Spoiler tags please!

[cwaring]

Done. To be fair, it's hardly a spoiler especially as it's in the EPG :)

[mrtickle]

No, to be fair it is a spoiler. The synopses in the series "24" (except maybe for the first episode each season) always contain horrible spoilers and in season one gave away almost the whole plot of each episode! IIRC it's the only case where users requested that the synopses were made *shorter*. Unfortuately I subscribe to this thread by email, and so I read it before I realised.

Anyway, onto my reason for posting. Last week I mentioned the long-running Newsnight data problem, and how even calling up to report via the offical channels twice made no difference. Since then something amazing has happened! The data is fixed from Mon 19th June onwards. I can't believe that was a coincidence, so whoever was responsible - my thanks.

[pmk]

>The data is fixed from Mon 19th June onwards. I can't believe that was
>a coincidence, so whoever was responsible - my thanks.

Don't get your hopes up wait until the weekend update to be sure. I still do not know if the aged old Countdown problem was sorted (same as what you are describing) but if it is the same it all breaks again after the weekend download. I gave up and just do not record Countdown anymore so it may have been fixed (or not a problem anymore as its repeated on other channels now) or not I gave up after 12 months of reporting it.

[mrtickle]

I will monitor it yes. My reason for being pleased was in the data:


No. ChannelDateTimeTmsIdIs EPOiginal Air Date1stRun EPisode title
1 BBC2 Wed 14th Jun 22:30 EP5790535015 True Wed 14th Jun 2006 Yes(no title)
2 BBC2SCD Wed 14th Jun 22:30 EP5790535005 True Mon 18th Apr 2005 No(no title)
3 BBC2 Thu 15th Jun 22:30 EP5790535016 True Thu 15th Jun 2006 Yes(no title)
4 BBC2SCD Thu 15th Jun 22:30 EP5790535005 True Mon 18th Apr 2005 No(no title)
5 BBC2 Fri 16th Jun 22:30 EP5790535012 True Fri 16th Jun 2006 Yes(no title)
6 BBC2SCD Fri 16th Jun 22:30 EP5790535012 True Fri 16th Jun 2006 Yes(no title)
7 BBC2 Mon 19th Jun 22:30 EP5790535022 True Mon 19th Jun 2006 Yes(no title)
8 BBC2SCD Mon 19th Jun 22:30 EP5790535022 True Mon 19th Jun 2006 Yes(no title)
9 BBC2 Tue 20th Jun 22:30 EP5790535023 True Tue 20th Jun 2006 Yes(no title)
10 BBC2SCD Tue 20th Jun 22:30 EP5790535023 True Tue 20th Jun 2006 Yes(no title)
11 BBC2 Wed 21st Jun 22:30 EP5790535024 True Wed 21st Jun 2006 Yes(no title)
12 BBC2SCD Wed 21st Jun 22:30 EP5790535024 True Wed 21st Jun 2006 Yes(no title)
13 BBC2 Thu 22nd Jun 22:30 EP5790535025 True Thu 22nd Jun 2006 Yes(no title)
14 BBC2SCD Thu 22nd Jun 22:30 EP5790535025 True Thu 22nd Jun 2006 Yes(no title)
15 BBC2 Fri 23rd Jun 22:30 EP5790535026 True Fri 23rd Jun 2006 Yes(no title)
16 BBC2SCD Fri 23rd Jun 22:30 EP5790535026 True Fri 23rd Jun 2006 Yes(no title)


Previously it was cycling around the same Episode Ids. So for it to be EP5790535022, 23, 24, 25, 26 means someone in Tribune has definitely changed it. If a second download this weeked is also good and continues the sequence then chances are it's sorted.

Countdown - you have my sympathy :(. I see the data on More4/+1 isn't Episodic, so any SP set on those will always record unless there is a clash.

[Foxy]

Freeview Channel 7 BBC3
Postcode ML8
Series: Doctor Who Confidential

I noticed that, although next week's reruns, of the current series, of Doctor Who were being flagged by the 28 day rule, the parallel reruns of ..Confidential were neither being recorded nor flagged.
It would seem that these episodes, on BBC3 at 19:45 on 19th, 20th & 21st June, have become disconnected from the series.

[ozsat]

Freeview Channel 7 BBC3
Postcode ML8
Series: Doctor Who Confidential

I noticed that, although next week's reruns, of the current series, of Doctor Who were being flagged by the 28 day rule, the parallel reruns of ..Confidential were neither being recorded nor flagged.
It would seem that these episodes, on BBC3 at 19:45 on 19th, 20th & 21st June, have become disconnected from the series.Is it because there are the alternate (edit down) version?

[cwaring]

They are indeed the 15 min versions but have been given the TMSID of SH878199 insteasd of SH861567, which lists all other showings of both 15 and 30 min durations.

[ozsat]

The 15 and 30 minute version should always be different - the BBC actually call the 15 minute version Doctor Who Confidential (Cutdown)

[Foxy]

The 15 and 30 minute version should always be different - the BBC actually call the 15 minute version Doctor Who Confidential (Cutdown)Ahh!, yes, I hadn't noticed the duration! That certainly explains it, although neither the RT (web or paper) nor Tivo data show the (Cutdown).

I'm not sure that I actually want them listed as separate series, but at least if they were obviously marked I could choose whether or not to create a separate SP.

[cwaring]

The 15 and 30 minute version should always be different - the BBC actually call the 15 minute version Doctor Who Confidential (Cutdown)
Well, as I said, they're not. They're in on the former TMSID, not the, orphaned, latter one :)

[ozsat]

The BBC listings do not list them as two different series - but the programme infomation does.

Last series they were two ids (eventually) - it better to have two than one - I think.

Who wants the cutdown episodes?

[tobybatch]

Callsign:Toby Batch
Programme Name: All of E4
Date/Time: All the time

Sorry if I'm posting to the wrong the new thread but I'm a total n00b and this looks like it's appropriate and if it's not I'm sure an admin will relocate it for me.

I've just lost all the listings for the channel E4. The programme guide for E4 has been replaced by the text "E4 Channel" broken down into 1 hour slots from 6:am on Sunday 18th

I have had a similar listing problems with some other channel (True movies and Movies for Men) but i assumed they where just shoddy channels and didn't have proper epg info with them.

What should I do?

[ozsat]

Is your TiVo dialling out correctly, E4 listings are complete here.

[tobybatch]

Is your TiVo dialling out correctly, E4 listings are complete here.

Yes it is dialing out. Here is the process I have followed:

Force daily call (to update by epg)
Call completes reporting success, hoorah!
The message says pending restart.
I do a manual restart and it reports that it's installing new software from tivi central (or something like that)
I go back to the phone status page and it looks OK.

I've just forced a hard restart (unplugging) and it's doing it's thing...
I'll post the results here when it's finished but htis time it's saying loading data that i suppose looks promissing so i suppose a hard restart was required.

[tobybatch]

Yes it is dialing out. Here is the process I have followed:

Force daily call (to update by epg)
Call completes reporting success, hoorah!
The message says pending restart.
I do a manual restart and it reports that it's installing new software from tivi central (or something like that)
I go back to the phone status page and it looks OK.

I've just forced a hard restart (unplugging) and it's doing it's thing...
I'll post the results here when it's finished but htis time it's saying loading data that i suppose looks promissing so i suppose a hard restart was required.

More to add, I've telneted onto the TiVo and had a look at the logs and it seems that it has new version of the system software that is not getting installed. Is there a way to force this?

[ozsat]

More to add, I've telneted onto the TiVo and had a look at the logs and it seems that it has new version of the system software that is not getting installed. Is there a way to force this?Unless you have requested a teletext upgrade, or have upgraded your disks - then you have a problem as they have been no, and will be no, new software.

[nickjs]

Radio Four Sunday 2000 Feedback
Listed as a new programme when it is a repeat of the programme on Friday at 1330

Radio Two Sunday 2300 David Jacobs
Listed as the same programme every Sunday evening when it is a new programme each week

[ericd121]

The World Cup is on... ;)

The TV schedules for the Second Round (Last 16) matches are dependant on the results of matches this week; therefore BBC and ITV listings have yet to reach our Tivos.

BBC's World Cup Match of the Day Live Season Pass has no episodes past Friday 23rd.

ITV's World Cup Season Pass has placeholders at 15:30 next week.

All I can say is that I think the TV schedulers are cutting it short.

[Edit] I should also point out that the unresolved scheduling affects not only BBC1 and ITV1, but also BBC2 with its coverage of Wimbledon, ITV2 with its coverage of F1: Canadian Grand Prix, and ITV4 with its showings of Letterman and bloke-friendly programming.

[ozsat]

The only 2nd round match confirmed for tv is that England is on BBC.

[Ian_m]

Channel: BBC3
Postcode: UK
Series: Dr Who
Sunday: 2nd July
Time: 19:00

The programm title is wrong, should be "Army of Ghosts" a repeat of Saturdays episode and is being picked up by TiVo as a different episode. Description is correct, matches Saturdays.

I checked via BBC's website.

[Psioneer]

Channel ITV1
Postcode UK
Series F1 Racing Highlights
Sunday 2nd July
Time 23.35

TiVo has the highlights program scheduled 45mins later at 00.20 but according to Digiguide & ITV's website, the highlights are due to be shown at 23.35

[ericd121]

Heads Up

C4 Big Brother 10:00pm - This has been extended, so Friday Night Project starts at 10:55pm, not 10:30pm as Tivo has it; subsequent progs have similar delays.

Check out
http://www.radiotimes.com/tvscheduleupdates/

[pmk]

>C4 Big Brother 10:00pm - This has been extended, so Friday Night Project
>starts at 10:55pm

I checked this earlier today and it was correct on my TiVo :)

[cashew1970]

My guide data has it correct as a 55 min episode and FNP starting ar 10.55

[ericd121]

>C4 Big Brother 10:00pm - This has been extended, so Friday Night Project
>starts at 10:55pm

I checked this earlier today and it was correct on my TiVo :)Ah. My "Last Successful Call" was 6 minutes past midnight; I'm guessing that was too early to download the updated data. :(

[cwaring]

Footy now in 'extra time', so be prepared for BBC1 to over-run by at least 15 mins. That's only my guess, by the way. Nothing official yet. Will keep this post updated.

EDIT (18:30): It's penalties, so all bets are off :(
EDIT: (1926): Turns out my guess was right :) 15 mins padding should cover it.

[frogster]

I suppose it's all to do with the poxy Cup but are there any programmes (Click, FastTrack) that aren't wrong on BBCNews24 via Sky Digital at the moment?

[cwaring]

Not on Sky, but Click recorded okay for me last week on Cable. Same schedule, but I manuall record the 0430 Sunday showing.

[pmk]

re. Click & Talking Movies

I managed a 04:30 recording of Click but the earlier showings (e.g. 20:30) was football. I recorded all the Talking Movies episodes and they were all football coverage. The web site still has last weeks episodes I think so perhaps there was no Talking Movies this week and it was a listing error.

[cwaring]

Yeah well, my manual recording for "Newswatch" (2045 Fridays) has turned into "WC Sportsday" while I was away :(

[ericd121]

Yeah well, my manual recording for "Newswatch" (2045 Fridays) has turned into "WC Sportsday" while I was away :(FYI My manual recording for "Newswatch" (0745 Saturdays) was unaffected... ;)

And there's video of some of it here:-
http://news.bbc.co.uk/newswatch/ukfs/hi/default.stm

[cwaring]

I'll try recording that one in future then :)

[Zaichik]

Postcode: GL52
Channel: BBC1WSM (West Midlands)

No guide data for this region after Friday, either on analogue or Sky. All the other BBC regions appear to be OK. I have rerun guided setup and it hasn't made any difference. :confused:

[ozsat]

Postcode: GL52
Channel: BBC1WSM (West Midlands)

No guide data for this region after Friday, either on analogue or Sky. All the other BBC regions appear to be OK. I have rerun guided setup and it hasn't made any difference. :confused:This will be fixed on Thursday night's update - it is West and West Midlands regions.

[Diamond Mike]

Callsign: ABC1
Programme Name: Commander in Chief
Date/Time: Many & Various
Problem: Programme Description Duplicated

:mad:
My "To Do" list is getting clogged up with multiple recordings of Commander in Chief. Trouble is that all episodes now have same description so I haven't a clue which is the new one until I have viewed the start of the programme. This just seems to be specific to this programme as I (for my sins) also record "Tool Time" on ABC1 & all episodes have full descriptions.

Is this a Tribune problem or down to ABC1? And can it be solved?

[ozsat]

Callsign: ABC1
Programme Name: Commander in Chief
Date/Time: Many & Various
Problem: Programme Description Duplicated

:mad:
My "To Do" list is getting clogged up with multiple recordings of Commander in Chief. Trouble is that all episodes now have same description so I haven't a clue which is the new one until I have viewed the start of the programme. This just seems to be specific to this programme as I (for my sins) also record "Tool Time" on ABC1 & all episodes have full descriptions.

Is this a Tribune problem or down to ABC1? And can it be solved?I'm informed that the ABC1 provided schedule for July does not have full details but August does.

[Graham V]

Callsign: Bravo
Programme Name: Buck Rogers in the 25th Century
Date/Time: 10:00 W/C 03/07/06
Problem: Programme showed is Dukes of Hazzard.

Dukes is listed as starting at 09:00, which is when Zena is showing.
Correct info showing on Sky Guide

Tivo Listing
09:00 Dukes
10:00 Buck Rogers

Sky Listing
09:00 Zena
10:00 Dukes
No sign of Buck

[cwaring]

Callsign: ABC1
Programme Name: Commander in Chief
Date/Time: Many & Various
Problem: Programme Description Duplicated

:mad:
My "To Do" list is getting clogged up with multiple recordings of Commander in Chief. Trouble is that all episodes now have same description so I haven't a clue which is the new one until I have viewed the start of the programme. This just seems to be specific to this programme as I (for my sins) also record "Tool Time" on ABC1 & all episodes have full descriptions.

Is this a Tribune problem or down to ABC1? And can it be solved?

Yeah. I was annoyed by this, too. However, I think I'll wait for this to come to C4. At least they'll be showing it in W/S. I think last nights was the third new episode after they repeated some; if you see what I mean :)

[Graham V]

Callsign: Bravo
Programme Name: Buck Rogers in the 25th Century
Date/Time: 10:00 W/C 03/07/06
Problem: Programme showed is Dukes of Hazzard.

Dukes is listed as starting at 09:00, which is when Zena is showing.
Correct info showing on Sky Guide

Tivo Listing
09:00 Dukes
10:00 Buck Rogers

Sky Listing
09:00 Zena
10:00 Dukes
No sign of Buck

Typical, I get around to posting this error that has been happening all week.
My Tivo does its daily download 30 mins later, and the problem is sorted

[Zaichik]

This will be fixed on Thursday night's update - it is West and West Midlands regions.

Great, thanks! You are a very nice moderator! :)

[cwaring]

Channel: E4
Programme: Scrubs
Date/Time: Thursday 13th April/9pm
Problem: OAD wrong (showing 13th MARCH) so FROSP not picking it up.

Yes, I know that a FROSP is not strictly necessary for this show on E4 but it is for a Wishlist :D

[ozsat]

Channel: E4
Programme: Scrubs
Date/Time: Thursday 13th April/9pm
Problem: OAD wrong (showing 13th MARCH) so FROSP not picking it up.

Yes, I know that a FROSP is not strictly necessary for this show on E4 but it is for a Wishlist :DApril? - also which episode name/id ?

[cwaring]

Sorry, I Meant July, of course :rolleyes:

Ep Title: "My Intern's Eyes"
SeriesID: SH446160
Note: This is the new Season, not to be confused with the repeat of earlier seasons on ABC1 amd Sky One.

[bradleyem]

Channel: SkyOne
Programme: Deadwood
Date/Time: Thursday 6th July & repeats
Problem: TiVo has the programme lasting for an hour, when it's actually around 70 minutes long. Anyone who has no padding set (i.e me) will miss the last 10 minutes or so.


SECOND EDIT: Looks like it's been fixed for tonights repeat on Sky Two, but the Sky One showing for the third ep still is still 60 minutes long.

[cwaring]

Channel: SCIFI
Programme: Medium
Episode Name: "A Priest, a Doctor and a Medium Walk Into an Execution Chamber"
TMSID: SH885640
Date/Time: Monday 10th July/9pm
Problem: All the OADs are wrong so FROSP not picking it up.
Note: Only noticed this now because the channel are showing the series again from the beginning at 10pm daily; ie new ep 9pm, old ep 10pm every weekday so a FROSP is needed!

http://img100.imageshack.us/img100/1803/medium17ie.th.jpg (http://img100.imageshack.us/my.php?image=medium17ie.jpg)
Not sure if those OADs are the from the UK BBC showings or the US dates.

I really wish I'd watched this on the BBC. W/S and no DOG :(

[pmk]

Can the guide data for BBC News 24 (and simultaneous cast on BBC1) be checked.

TiVo has recorded "Talking Movies" twice this weekend and both times it is not "Talking Movies" being shown.

This has been a problem for the past few weeks. It has also been occurred with "Click" but the episode I recorded this week was Click.

Looking at the guide data at bbc.co.uk TiVo data is wrong. e.g. one example Sunday 16th July 03:30 was Extra Time and not Talking Movies.

It is bad enough we get multiple recordings of Talking Movies and Click each week but it is even worse we get multiple records of a totally unrelated programme causing other programmes not to record due to conflicts.

Thanks

[steveroe]

Charlie Brooker's Screen Wipe, BBC4 (Sky 116) Thu 20/7 22:30

No season pass option available, this is a 5 part series.

[b166er]

Tivo thinks tonight's "The Bill" on ITV is a repeat. At least it does with Sky, don't know about freeview.

[cwaring]

Date: Tues 25th July
Time: 21:00
Title: CSI: Miami (TMSID SH524061)
Episode Title: Blood in the Water - S4E2
Problem: FROSP not picking it up due to wrong OAD; "Wed 15th Mar 2006"
Note: Yes, I know that a FROSP is not strictly necessary, and have now adjusted it accordingly, but a WL would still have a problem :)

[grum]

Title: Great British Bands
Channel 4

Misspelling - it should be "Great British Brands". I wondered why I'd not heard of a band called Bisto!

[ericd121]

Callsign: ITV1
Programme Name: Love Island
Date/Time: Friday 21st March 21:30
Problem: Start Time and Duration

At the end of last night's Love Island, it was announced that there would be a one-hour eviction special at 9:30pm.

However, this is not reflected in the Radio Times (http://www.radiotimes.com/tvscheduleupdates/) listings, or in Tivo's, both of which still have two half-hour programmes at 10:00pm and 11:00pm.

[Edit] I emailed dutyoffice@itv.com who replied
I can confirm that Love Island is on for one hour this evening
commencing at 2130 hrs and finishing at 2230 hrs.

[furybball]

Callsign: TRBLER (Trouble)
Programme Name: Martin
Date/Time: Daily
Problem: 7:50 0.25min

This program 'Martin' has been on at different times than has been scheduled by TiVo for the last couple of weeks. Next week the TiVo schedule has it starting at 7:50 for 25 mins, but it is actually on at 7:30 for 30 mins. In fact most of the listings are either 30 mins out for Trouble in the mornings or completely incorrect. The trouble web page (http://www.trouble.co.uk/schedule/index.html?time=1&offset=1), has the correct listings on.

I also find MTV program data is pretty inconsistent as well.

Thanks

Andy

[ozsat]

...

I also find MTV program data is pretty inconsistent as well.

Thanks

AndyCan you post some examples?

[pmk]

Can the guide data for BBC News 24 (and simultaneous cast on BBC1) be checked.

Completely wrong again this weekend TiVO recorded 4 showings of Talking Movies and not a single one of them was Talking Movies.

22nd 05:30
22nd 15:30
22nd 22:30
23rd 03:30

They were either Final Frontier or Fast Track.

Again the correct guide data is a http://www.bbc.co.uk/whatson/ but I can't believe you are not getting the correct data in the first place I think you are just not updating it.

[ndunlavey]

Channel: BBCR7 (708)
Platform: Freeview
Post code: SE3 7xx
Programme: The Frederica Quartet
Date/Time: Tue 25/7 1:45pm, Wed 26/7 5:45 am et seq
Problem: This is a 30-part series, but there is no Season Pass option

[ndunlavey]

Channel: BBCR4FM (704)
Platform: Freeview
Post code: SE3 7xx
Programme: The Art Of Pop
Date/Time: Tue 25/7 11:30 am et seq
Problem: This is a 3-part series, but there is no Season Pass option

[furybball]

There have been so many MTV errors. The next time I experience one, i'll be sure to post the full details. One of the problems that is most common though, is the Shows details seem to have a generic description rather than a episode description. This means i end up getting the same shows recorded about 4-5 times a week !

Andy

[bradleyem]

South Park being one of them.

[b166er]

There have been so many MTV errors. This means i end up getting the same shows recorded about 4-5 times a week ! AndySame for me, I record the "spanking new music" and "euro top 20" shows and see them in my To Do list 4-5 times a week. I just set the season pass to only keep 1 episode but I'd rather not have to do that so I can keep one each week.

[Gavin]

Channel: SkyOne (140)
Provider: NTL
Programme: Brainiac series 4
Date/Time: Sun 8pm Plus repeats as it's Sky
Problem: TiVo has generic data and the OAD is wrong. Given its sky and they repeat ad infinitum the correct OAD and description are vital. Will phone in later but posting here as a heads up

[SRB]

Channel : BBC1 Northern Ireland
Sunday Night (6/8/06) programme listings from 22:50 were actually Monday Nights listings, none of the programmes listed were being shown on 6/8/06.

[aerialplug]

Channel: Film4
Platform: Sky Digital
Monday 14th August, Kiki's Delivery service is billed as being just short of 4 hours long! It seems the schedule has missed out The Dish, which follows it and has assumed that the movie is really 3 hours 55 minutes long!

[cwaring]

Not sure this should be in this thread as it's not actually a listings error, but it is kinda related as something that is supposed to record won't unless I intervene :)

I'm currently enjoying the Season 1 (or is it 27? ;)) Dr Who re-runs on BBC3.

They're going to start showing Season 2/28 from this Saturday, the 19th. However, even with a FR&RSP, my Tivo is refusing to record the first seven episodes due to the 28-day rule (".... another showing is/was available..." according to the Recording History)

Well, this is the first re-run of the show since it's debut on BBC1 in APRIL, so what gives with the 28-day rule?

[SCOOBY.C]

Postcode kw14
channel stv (still listed as grampian)
prog. scotsport
On from 2300 to 0030 every monday.
this started taping at the wrong time the last 2 weeks and this week wasn't even listed! Please help!

[aleks]

Callsign: BBC1 LDN
Programme Name: Raven
Date/Time: 14 Aug 2006 16:35 (Repeat CBBC 10:30)
Problem: Each day's new episde has the same broadcast date - so season passes don't work.

This is a new series with new episodes every day.

[worm]

Channel : BBC1 Scotland
Date : Thursday 17 August 2006

TiVo has :

21:00 - 00:05 - Sorted

When the correct lineup should be :

21:00 - 22:00 - Sorted
22:00 - 22:35 - BBC News; Regional News; Weather
22:35 - 00:05 - Three Fugitives (Film)

[furybball]

Callsign: Trouble (TRBLER)
Programme Name: Malcolm and Eddie
Date/Time: 08:00 & 08:30 daily
Problem: Programme not shown. Instead Clueless both times.

AND

Callsign: Trouble (TRBLER)
Programme Name: The Steve Harvey Show
Date/Time: 09:00 & 09:30 daily
Problem: Programme not shown. Instead Maybe Its Me both times.

http://www.trouble.co.uk/schedule/index.html has the up to date listings, but those two problems should correct the mornings.

ALSO, and example of how MTV data is generic and keeps recording the same shows all the time :

Hogan Knows Best
Description : The Hulkster faces his toughest challenge yet as he grapples with family life in Hogan Knows Best.

thanks

[b166er]

Show: Eureka

Channel(s): Sky One and Sky Two

Times: Various

Tivo is showing the program name as "A Town Called Eureka" when the show's name is just "Eureka".

[pmk]

Tivo is showing the program name as "A Town Called Eureka" when the show's name is just "Eureka".I believe the UK name of this show (a.k.a. Sky's name) is "A Town Called Eureka" so TiVo has it right.

[b166er]

I believe the UK name of this show (a.k.a. Sky's name) is "A Town Called Eureka" so TiVo has it right.Doh! Shoulda known :rolleyes:

[cwaring]

Channel: BBC3
Title: Doctor Who Confidential
Problem: SP now broken

1. DOCTOR WHO CONFIDENTIAL (SH861567) - BBC3(1)
2. DOCTOR WHO CONFIDENTIAL (SH878199) - BBC3(5)

#1 is my existing SP for the show. right from Season 1
#2 seems to have been created very recently.

[Psioneer]

Channel BBC1
Programme: Murphy's Law
Date: Sun 27th Aug 28th Aug 29th Aug
Time 9pm
Problem: Tivo still showing Silent Witness in Sun/Mon slots & Sorted in Tue slot

[AENG]

SG17 Freeview
708 BBCR7
26 Aug 12:00pm + many repeats
Garrison Keillor's Radio Show
The Season Pass seems to be broken (and possibly was for yesterday as well)

[furybball]

Channel : MTV (MTVUK)
Show : Laguna Beach

This show is on about 20 times a week, but there is only one new show a week on the Sunday. Because of the generic description for most of the MTV programs, i get all these episodes recorded.

[ozsat]

Channel : MTV (MTVUK)
Show : Laguna Beach

This show is on about 20 times a week, but there is only one new show a week on the Sunday. Because of the generic description for most of the MTV programs, i get all these episodes recorded.This needs MTV to provide episode info - which they do not do.

[b166er]

This needs MTV to provide episode info - which they do not do.I thought that's what this thread is for.

We know some channels (quite a lot of them really) aren't providing good enough data to tribune. So this thread is where we help them out. If one of us knows which episode in the week is the new one, and which are repeats of it, then that's what we do in this thread and they ought to be reading it. I assumed they were and whenever I've posted something I thought I was not just telling fellow TiVo users, but also Tribune themselves.

They might say they can't just blindly believe what we tell them, but I say they CAN. The data is for our benefit.

If we can get this mechanism working properly then we can all stop setting some of our season passes to "keep one episode only". If they say they'll listen then we can all put here the info we have for them.

Somehow I thought it was already working like this but now I realize it can't have been.

[ozsat]

This thread reports back to Tribune - but they can only fix there errors - MTV are one of the channels which does not provide good episodic data.

[SCOOBY.C]

THIS WEEK AGAIN NO SCOTSPORT!
same details as before but it has love island listed instead of scotsport. :down:

[b166er]

This thread reports back to Tribune - but they can only fix there errors - MTV are one of the channels which does not provide good episodic data.You mean they can't listen to us when we're providing extra information on top of what MTV offers?

[ozsat]

I hardly have time to check this thread for errors - I'm sure Tribune would not have time to manually update every addition to data that users would like which was not provided by the channel.

The Tribune system is mainly automated - I'm sure TiVo are not prepared to pay extra for additionally manual work.

Call TiVo CS to provide feedback to if you wish - but as its not a listings error then this is not the place to report it.

The listing is as provided by MTV.

[CeeBeeUK]

Callsign: Sky Sports 1,2 & 3
Programme Name: Guiness Rugby Club
Date/Time: many
Problem: Too many episodes recorded when FRO

Long Version...
Not sure if there is much that can be done. The Rugby Union season is restarting and SWMBO wants to watch Rugby Club on Sky Sports.

Regrettably this is repeated about six times a week on, variously, Sky Sports 1 2 and/or 3.

A new Season Pass for first run only picks up the first show on 7th September but also a repeat on Friday the 8th (on the same channel).

It will probably be a ‘poor data’ from the channel response, but hears hoping!

At least I can tell the missus I asked ;)

[pmk]

ozsat any news on why BBC News 24 has wrong guide data? e.g. Talking Movies listed when actually Click / Fast Track or other programme is being shown? It actually looks like Talking Movies is not actually shown on BBC News 24 anymore / at the moment. The data is correct on the BBC web site?

[ozsat]

ozsat any news on why BBC News 24 has wrong guide data? e.g. Talking Movies listed when actually Click / Fast Track or other programme is being shown? It actually looks like Talking Movies is not actually shown on BBC News 24 anymore / at the moment. The data is correct on the BBC web site?I have asked

[dochall]

Callsign: All in Sport
Programme Name: All
Date/Time:All
Problem: There's never any details on the channel at all it goes back to the default 2 hour slot all marked 'All in sport'.

Surely I can't be the only one to have got into televised poker?

Thanks

[CeeBeeUK]

Callsign: Channel 5
Programme Name: CSI Miami
Date/Time: All
Problem: FRO not picking up any channel 5 episodes.

Eager to avoid re-runs on Living, (frankly all episodes, but SWMBO!) and have missed the last three weeks. Annoying as Ch.5 haven't got a USA themed channel to repeat it on! ;)

[cwaring]

I assume you're using a WL? Don't :)

[CeeBeeUK]

No I wasn't using a WL. In fact your comment prompted a long buried piece of info, a SP will only record for the selected channel.

Therefore changing the CH5 SP to include repeats is just what I need!

It would be helpful if the programs OADs were marked properly of course... :)

[cwaring]

Sorry, then. It was your comment about avoiding re-runs on Living that prompted the question :)

[CeeBeeUK]

No problem, it was me incoorrectly assuming that because the upcoming episodes listed the Living repeats, a SP with repeats would do them too.

I had forgotten that SPs are channel specific :rolleyes:

[AMc]

Service Provider - Telewest
Postcode - N16
Callsign - E4 and E4+1
Programme name - The Sopranos
Date/Time:All
Problem: Original Air Dates are all wrong. As far as I know this show is being premiered on E4 right now but the incorrect dates prevent my First Run Only Season Pass from picking them up.

Members Only Thu 13th Apr 2006 E4 Sun 3rd Sep 22:00
Members Only Thu 13th Apr 2006 E4P1 Sun 3rd Sep 23:00
Join the Club Thu 20th Apr 2006 E4 Thu 7th Sep 22:00
Join the Club Thu 20th Apr 2006 E4P1 Thu 7th Sep 23:00
Join the Club Thu 20th Apr 2006 E4 Fri 8th Sep 01:40
Join the Club Thu 20th Apr 2006 E4P1 Fri 8th Sep 02:40

[=CM=]

Station: BBC2
When: twice a week, Weds & Thurs 23:20 & 23:50 (typical times)
Prog: Either The Apprentice, or The Apprentice USA

SP for Wed 30 Aug was successful in causing the Thurs showing to be recorded (2 eps a week). However next week's 5/6 Sept showings do not show up on the ToDo list. Looks like the 30/31 Aug programmes are titled "The Apprentice" whereas Sept's are "The Apprentice USA" and thus mishandled as different series.

This series is the DTrump (bewigged) US series, not the slightly less glossy Essex version :-)

[bignoise]

Noted that True Movies 1 & 2 are deemed "too unreliable" to have any kind of listings carried by TiVo at all (which is a shame for such a prominent channel), but does the same apply for channels like Actionmax and Movies4Men? It does seem to be rather a big gap in coverage that TiVo has no listings for any of the free-to-air movie channels. (Except Film4, of course.)

I hate to be one of those people who says "but Digiguide says..." - but if a small outfit like Digiguide can obtain and carry listings for all those channels, why can't TiVo?

[darrin2101]

ozsat any news on why BBC News 24 has wrong guide data? e.g. Talking Movies listed when actually Click / Fast Track or other programme is being shown? It actually looks like Talking Movies is not actually shown on BBC News 24 anymore / at the moment. The data is correct on the BBC web site?
I've dumped the News 24 season pass in favour of a Saturday Lunchtime showing on BBC2. More reliable and less DOGs/Crawlers

[pmk]

I've dumped the News 24 season pass in favour of a Saturday Lunchtime showing on BBC2. More reliable and less DOGs/Crawlers

I am also recording the BBC2 lunchtime showing the main problem is in the past this has been very hit and miss with it not always being shown.

Recently its been good but I still have a wish list for Talking Movies just in case. It never records Talking Movies off BBC News 24 - some other programme (clearly Tribune must be unable to get the guide data from the BBC for some reason or they can't be bothered updating the data of a News channel) but it does incorrectly catch a showing of Click which is handy as the Click season pass is also obviously screwed.

I know whats going to happen by the time it is fixed the schedules will change again.

[ericd121]

It does seem to be rather a big gap in coverage that TiVo has no listings for any of the free-to-air movie channels. (Except Film4, of course.) FILM4 listings run out on Saturday, 10th September. :(

[ozsat]

FILM4 listings run out on Saturday, 10th September. :( :mad: reported

[ozsat]

FILM4 listings run out on Saturday, 10th September. :(This has been fixed and you should see them in Friday's download.

[=CM=]

This has been fixed and you should see them in Friday's download.
I've seen 1 problem with Film4: the film shown Sun 3 Sept 1500 was reshown Thurs 7 Sept 1500. Called "The Captain's <something or other>" (forgot the full name, sorry).

Tivo decided I'd like it twice. Should have been done once by the 28-day rule but obviously it's got different codes - all details are exactly the same: category, actors etc.

[C.C.Johnson]

Postcode :BT48
Channel :RTE
Program :NYPD Blue 2006
TIME :Friday early am.

Query: Although I have a SP AND programmes are listed in the schedule, I note that a blank (ie unfilled) time slot is recorded but no programme.

Under recordings done, the error message states the programme was "removed from the schedule".

What is happening? Any ideas as Ilove this programme.

PJ

[wadge]

Sorry to be brief but not many of the Indian/Asian channels are well supported by the Tivo guide.

The ones of interest to me and that I've noticed errors on are Star Plus and Zee TV. It would be nice if Tivo/Tribune were to list program data for Aastha and Zee Cinema.

[cwaring]

As previously noted, it is up to each station to provide listing to Tribune, not up Tribune to chase stations for the listings :)

[threadkiller]

BBC1 West all guide data for Monday 11th missing from 19:00 only, but only on Sky listings.
Freeview OK.

[=CM=]

Station: C4
Prog: King of the Hill
When: Tues & Wed 09:50

Existing SP is not picking these up. C4 really mess with showing of this fine series - tossed about in the schedules. My thumbs up and SP are from last year, this week's progs obviously have the wrong ids.

[=CM=]

BBC1 2-parter Sunday 10 Sept and Monday 11 September 21:00

Tivo sees them as unconnected programmes sharing only the same name. (Yea, I'm a little tardy with this but someone may profit from being able to manually grab them.)

[cwaring]

Programme: Scrubs
Channel: E4

This programme premiers on Thursday nights and is repeated early Friday morning and then again on Sunday evening. However, while this Thursday's episode is correctly titled "His Story II" the Sunday repeat (and only the Sunday repeat) is titled "Her Story II" and is therefore also set to record.

It's not a "big thing" as I would normally rather get something twice than not at all :) However, on this occasion it clashes with a new episode of something on another channel that isn't repeated.

Check your TDL people :D

[cwaring]

Programme: The Real Hustle
Channel: BBC3

New episodes of this show premier on a Thursday evening and are then repeated throughout the week.

First episode recorded fine last Thurdsay. However, my FROSP also scheduled the next repeat (midnight). Fine. As I said, I'd rather it record something twice than not at all. However,an OAD error is causing it to not record any showing of this weeks (ie from this Thursday's) episode. (As you can see, I manually added one ;))

http://img87.imageshack.us/img87/1473/tw1wh5.jpg

[ozsat]

BBC1 West all guide data for Monday 11th missing from 19:00 only, but only on Sky listings.
Freeview OK.This would be a download issue with your TiVo - TiVo has no concept of a BBC1 West on sky and another on Freeview. It just has one BBC1 West.

[richw]

This would be a download issue with your TiVo - TiVo has no concept of a BBC1 West on sky and another on Freeview. It just has one BBC1 West.

It was missing for Sky on mine as well.

There was nothing from Inside Out at 19:30 Monday though to 06:00 this morning.

The data was definitely there at some point because Dalziel and Pascoe was in the To Do list at the end of last week, but had disappeared by Sunday evening.

[threadkiller]

It was missing for Sky on mine as well.

There was nothing from Inside Out at 19:30 Monday though to 06:00 this morning.

The data was definitely there at some point because Dalziel and Pascoe was in the To Do list at the end of last week, but had disappeared by Sunday evening.same for me, all the other BBC regions were available, forced a new download & a reboot of the TiVo, but still nothing after 19:30 inside out. Not the first time its happened either :( luckily I was able to use freeview for the 2nd part of Dalziel

[ozsat]

OK - but it would be all BBC1 West.

I have checked here and there is a very long Inside Out at 7.30pm.

If you Freeview BBC1 West was OK then it must not have been up to date.

[Nebulous]

I'm on freeview and there was NO program data on Monday evening for BBC 1 west

[ericd121]

Callsign: BBC1
Programme Name:The Bigger Picture with Graham Norton
Date/Time: Mondays 10:35pm
Problem: The BBC changed the bleedin' name!

Your Season Pass for
The Bigger Picture with Graham Norton
won't record the new series as the BBC has renamed it
Graham Norton's Bigger Picture

[ericd121]

Callsign: C4
Programme Name:Star Stories
Date/Time: Fridays 9:00pm
Problem: Two Season Passes

Season Pass One will pick up episode 3.
Season Pass Two will pick up episode 2.

[Pete77]

Noted that True Movies 1 & 2 are deemed "too unreliable" to have any kind of listings carried by TiVo at all (which is a shame for such a prominent channel), but does the same apply for channels like Actionmax and Movies4Men? It does seem to be rather a big gap in coverage that TiVo has no listings for any of the free-to-air movie channels. (Except Film4, of course.)?

As one who uses a dual Freeview and Freesat arrangement with my Tivo (mainly only useful for UK History and E4 though as I personally never record programs on UK Bright Ideas or TMF or The Hits which are both also pay on the Sky platform but free on Freeview) I concur that it is very frustrating indeed that certain Sky FTA movie channels that contain programs that one very obviously might want to record and timeshift (compared to numerous Sky shopping channels that no one complains about there being no Tivo EPG details for) do not have data provided by Tribune.

I personally believe that Tribune and Tivo have an out of date position on these channels which they refuse to review even in the light of changes of channel ownership. For instance Zone Thriller on Sky Channel 322 is now under the same ownership as both Zone Horror (formerly just The Horror Channel) on channel 321 and Zone Reality and Zone Reality+1 on Ch 150 and Ch 151 and Zone Reality Extra on Ch 152 (formerly all just under the Reality brand) and yet Zone Thriller has no Tivo EPG information while all three Zone Reality Channels and Zone Horror have a fully EPG listing on Tivo.

I made a phone complaint to Sky's Tivo customer services line and insisted that they escalate it to Tivo in the USA or to Tribune only to be called back the following morning (when clearly they hadn't actually put the question to Tribune or had a proper answer) by a Sky Tivo supervisor to be given the stock answer (that they have always repeatedly used in previous complaints I made about True Movies that Tribune has had its requests to provide data turned down by the company concerned so there was nothing they could do about it. I then pointed out that Zone Thriller was owned by the same company as Zone Horror and the Zone Reality channels for which they had got EPG listings so they if they spoke to their contact at Zone they would surely then get Zone Thriller listings. The Sky Tivo supervisor refused to discuss this with me and basically stuck to the stock customers service line that any channel with no EPG data at all was not giving Tribune the data and then basically hung up on me.

As you correctly say it is totally unacceptable that Sky Tivo customer services and/or Tribune in the States refuse to put pressure on Tribune over the lack of listings for Zone Thriller (Ch 322) True Movies (Ch 323), True Movies2 (Ch324), Movies4Men (Ch325) and ACTIONMAX (CH327). One notes Tribune have no trouble at all sourcing data for a relatively obscure pay movie channel like Ch 329 - movies24.

This is a very small number of Sky channels that have no Tivo data but that people really do want to potentially record programs from and I think it is unacceptable that Tribune do not seem to actually be asking the question once again at a high level to people like True Movies who probably turned them down ages ago (if of course they actually did). After all Freesat/ex Sky subscriber viewer numbers are rising quite fast so these FTA channels may slowly become more concerned about potential loss of viewer numbers. Of course Sky have EPG data for all these Freeview channels so its clear the data does get produced by the channels and it can hardly be that much extra work for the channels concerned to fax or email it to Tribune too.

Any views on all this from ozsat would be very much appreciated.

[cwaring]

As previously stated, Tribune don't have the time to seek out listings from every obscure channel on satellite. If a channel cannot provide schedule data then they don't get listing in Tivo. Simple :)

[Pete77]

As previously stated, Tribune don't have the time to seek out listings from every obscure channel on satellite. If a channel cannot provide schedule data then they don't get listing in Tivo. Simple :)

I don't agree with you Carl that these channels are obscure. They are in the main Movies section of the Sky EPG and I think you will find are relatively well watched in Freesat househoulds in particular in comparison to any shopping channel or 24 hour news channel for instance. Were we to be talking about some of the quite large number of specialist Asian language channels in the Sky EPG that don't have Tivo EPG listings I think we would be on slightly more tricky ground as I expect some of them don't have very high viewer figures at all and of course only 5% or so of the uk population are even potential viewers in the first place. Although I espect the Commission for Racial Equality might be interested if an Asian Tivo owner ever made the complaint to them.

My point though was that Zone now own both Zone Horror and Zone Thriller but the launch of Zone Thriller is recent in the last three or four months and Tribune also managed to get the listings for the Zone Reality channels. Unfortunately I have a concern that Tribune may not have spotted this new link and contacted their regular contact at Zone to also ask for their Thriller channel EPG data - it would not be the first time that Tribine have not been quite as energetic as they perhaps might be in an ideal world on our behalf.

Turn your statement on its head and if Tribine doesn't approach a new television channel through the correct channels in the first place (and these are all new movie channels that launched after Tivo stopped active uk marketing and Tivo development in mid 2002) then the channel may not ever know about the existence of Tribune or Tivo UK or that they are not getting their EPG data. After all these channel do produce 7 days of EPG listings for Sky so how much trouble can it be for them to also send this by email or fax to somewhere else. I am concerned that Sky's Tivo customer services department may in fact just be providing a stock response to customers who complain about lack of EPG data for any channel and not passing on the complaint to Tribune who may not therefore even be aware there is a problem.

That is why I was hopeful ozsat could use his Tribune contacts to do a bit more digging regarding the lack of EPG data for these channels.

[Pete77]

As previously noted, it is up to each station to provide listing to Tribune, not up Tribune to chase stations for the listings :)

Carl,

You could find the situation is more complicated than it first appears and that both Tribune, who provide the data, and Tivo, who pay Tribune's bill for the data, are not very keen to take on the cost (in Tivo's case) and the work (potentially unpaid in Tribune's case unless Tivo have a contract that says Tribune get more money every time a new channel appears they are then required to maintain) of supporting a large number of extra channels that were not envisaged in the original cost model of uk tv listings for Sky as things stood back in 2002 when Tivo marketing was last active.

Since then channel numbers of channels with program content (as opposed to dedicated shopping channels which almost no sane person wants to record) on the Sky EPG has gone up hugely and a lot of extra cost would be required to support them all.

I wouldn't be at all surprised to find if Tivo and Tribune have an unwritten or hidden policy of not bothering to support new Sky channels with program content that they perceive as being minority channels if it doesn't look they will attract too much interest and not too many people will complain about. Could that be why longstanding Zone Horror is supported and newish Zone Thriller is not?

Of course even now i hear the response from those forum members who will tell me that if we push the issue too much then this may hasten the day when Tivo decide to pull the plug on the whole UK Tivo EPG service............................

[Pete77]

Service Provider - Sky Digital
Postcode - RH5
Callsign - Sky Three
Programme name - Crash Files Series - Episode Problem = Duffy Street
Date/Time: 23rd September, 6.30am

Problem: The episode of the Crash Files series on Sky Three called Duffy Street has been given its own series id separate from all the other episodes listed under the other identically named Crash Files series. There are two series of Crash Files currently found by "Search by Title" - one which has "Duffy Street" and one which has all the other episodes screening over the next three weeks. Is this Sky's or Tribune's fault?

[solaise]

Platform: Freeview

Location BBC West

There aren't any details for the actual programs on Teachers tv nor are there any details for the BBC schools programming - both are available on Digiguide why not on Tivo?

Apologies if this has already been answered - I've tried to search and haven't found anything.

[cwaring]

See past comments wrt channels not providing data :), though I am susprised by the lack of data from the BBC.

[Pete77]

See past comments wrt channels not providing data :), though I am surprised by the lack of data from the BBC.

Carl,

However it may be a misassumption to think its always the channel that is at fault for the lack of any data and/or for wong program data.

It seems to me that Tribune/Tivo also think that either the existence of any data at all and/or the quality of that data on less well viewed channels is something they don't need to worry nearly as much about getting right?

[pmk]

See past comments wrt channels not providing data :), though I am susprised by the lack of data from the BBC.BBC News 24 is still wrong (programmes that are no longer on, programmes that are on but are the wrong times). I can't believe the BBC are not providing the correct data. It must be TiVo/Tribune basically not doing what they are paid to do. I wonder how quickly the guide data will be updated if we all complained to our credit card companies and asked for a chargeback on our lifetime service payment!

[Pete77]

I wonder how quickly the guide data will be updated if we all complained to our credit card companies and asked for a chargeback on our lifetime service payment!

Now there's an idea but I wonder if there is a time limit as to how far into the past you can go to raise a fresh chargeback dispute?

The Lifetime sub on this machine dates from January 2003.

It seems likely to me that as BBC News 24 is a news channel that Tribune think they can get away with using generic grid type data and don't have to bother with updating the real schedule each week. For instance is the wrong information for these programs displayed on either Digiguide or on the Radio Times website?

[cwaring]

I wonder how quickly the guide data will be updated if we all complained to our credit card companies and asked for a chargeback on our lifetime service payment!
Either that or it would disappear completely! No thanks :(

[Pete77]

Either that or it would disappear completely! No thanks :(
I wonder if fixing these problems involves that serious an effort or extra cost by Tribune, although I know little about them and who their other major clients are?

But on the basis that this is an old service for a legacy customer I expect there are the usual commercial pressures from management for their staff to spend more time on services that their customers are ordering more of and that are expanding. But if someone reminds management of the letter of their contract with Tivo then the necessary resources may be assigned to the Tivo work.

Having worked at a data and database company I know they are hellish things to maitain accurately for all customers all of the time and that the customers that tend to shout loudest about poor service get more of their problems fixed, especially with no dynamic database of a non mission critical service being supplied at a perhaps cut-throat price usually ever being perfect. The main problem seems to be that a lot of the feedback on these issues get blocked at the Sky Digital customer helpline level who tend to provide the stock answer that its the fault of the channels concerned rather than escalating fully to Tribune. The fact that the only customer support method is phone based does not exactly help this problem.

It doesn't seem to be much to ask that the program data for the two main UK news channels is maintained correctly, especially when both of them are increasingly heading in the direction of true themed program slots that interrupt the rolling news coverage for the second half of some program hours.

[ozsat]

BBC News 24 is still wrong (programmes that are no longer on, programmes that are on but are the wrong times). I can't believe the BBC are not providing the correct data. It must be TiVo/Tribune basically not doing what they are paid to do. I wonder how quickly the guide data will be updated if we all complained to our credit card companies and asked for a chargeback on our lifetime service payment!Can you post me (again) some actual dates and times of what TiVo says and what BBC actual had?

I get the same schedules as Tribune - so can see where the problem may be.

[pmk]

Can you post me (again) some actual dates and times of what TiVo says and what BBC actual had? I get the same schedules as Tribune - so can see where the problem may be.

Thanks for replying. I am just venting some of my anger mainly. BBC News 24 does appear to changing its schedule more regularly so it would be nice that when it does the data is updated.

I am using http://www.bbc.co.uk/whatson/ and http://www.radiotimes.com for reference and this appears to always be correct where TiVo has been wrong. In the past few weeks it has been recording many showings of Talking Movies that have never been on and missing possible showings of Click. There are several showings per long weekend (e.g. Fri-Mon) but it is the same "episode".

It does appear the data is better this week so someone maybe listening. The only mistake I can find is Saturday 05:30 Talking Movies (BBC News 24 and BBC1) is wrong it is actually Climate Refugees.

The following weeks guide data shows the usual pattern but as I do not have any guide data I do not know if the schedule is back to normal (it might be but guide data is a bit sparse for 7th October from other sources) or whether it is the numourous mistakes again. Hopefully the schedule is back to normal I miss Talking Movies.

[ch34]

Sky Box Office completely wrong

Sky listing as:

705 The Ringer
706 The Ringer
707 Transamerica
708 Transamerica
709 Good Night, And Good Luck
710 Good Night, And Good Luck
711 Tsotsi
712 Tsotsi

TiVo listing as:

705 Transamerica
706 Transamerica
707 Goodnight And Good Luck
708 Goodnight And Good Luck
709 The Pink Panther
710 The Pink Panther
711 The Pink Panther
712 The Pink Panther

These are the only ones I've looked at but I can't record and time shift as the film names AND times are all different. My listings are up to date this morning....is this a known problem with Sky Box Office?