Software 14.1-01-3-746 - bug list [Text View] - Page 2

ldobson

04-22-2010, 01:10 PM

As mentioned, the "My Shows" menus do seem to switch faster w/v14.1c (I only experienced the "Zoom" freeze once prior to the latest update). However, and maybe I'm just now noticing it, but when I select a recording to watch by clicking "Play" either from the "My Shows" menu or the recording's own menu page, TiVo seems to take longer to switch to the recording than before. The menu page disappears, it goes to a gray screen and then starts playing the recording. All-in-all it takes about two to three seconds to start playing the recording from the time I hit "Play". I've tried various resolutions as well and no change. Is it my imagination or is that longer than before? Is it possible that one thing sped up but another slowed down? :( Anyone else experiencing the same thing?

Yes there is a long *pause* between pressing play in the HDUI and the time the recording starts playing, during this time it will display a grey or black screen depending on your settings.

Also, once a recording has finished playing there is another blank screen, and another pause until the Tivo HDUI is re-drawn

I imagine everyone is experiencing this.

b_scott

04-22-2010, 03:12 PM

yup

b_scott

04-22-2010, 03:13 PM

my recently deleted folder is sorting them in some weird way. On my HD's, it was always by date recorded, newest first. But now it's some weird hybrid of title plus when it was deleted. Anyone else?

Monty2_2001

04-22-2010, 03:14 PM

Wonder if that 2nd core will help with that at least. Certainly seems like a processing lag. The black screens that is.

richsadams

04-22-2010, 03:20 PM

Yes there is a long *pause* between pressing play in the HDUI and the time the recording starts playing, during this time it will display a grey or black screen depending on your settings.

Also, once a recording has finished playing there is another blank screen, and another pause until the Tivo HDUI is re-drawn

I imagine everyone is experiencing this.Glad to hear I'm not the only one. :up: (Sort of). That's just really annoying though. :down: The HDUI is really nice and has potential, but the price we're having to pay for "enjoying" it (at least right now) is pretty high IMHO. Between the delays and having to switch back and forth between HD and SD UI's to make some changes, searches, etc. it's just kludgy and not at all what I had expected based on TiVo's pre-release publicity.

If you ask almost anyone here they'll tell you that I'm as close to a TiVo Fanboy as they come (every company has a few warts), but the Premiere is a disappointment to date. Hopefully updates that are rumored to come and/or activating the second core will address these and other issues.

ldobson

04-22-2010, 03:30 PM

Glad to hear I'm not the only one. :up: (Sort of). That's just really annoying though. :down: The HDUI is really nice and has potential, but the price we're having to pay for "enjoying" it (at least right now) is pretty high IMHO. Between the delays and having to switch back and forth between HD and SD UI's to make some changes, searches, etc. it's just kludgy and not at all what I had expected based on TiVo's pre-release publicity.

If you ask almost anyone here they'll tell you that I'm as close to a TiVo Fanboy as they come (every company has a few warts), but the Premiere is a disappointment to date. Hopefully updates that are rumored to come and/or activating the second core will address these and other issues.

Perhaps TiVo are giving us some time in between screens to dream up what we would like to see.. Hope it gets fixed though, as often I have to really concentrate on the screen to make the Tivo screen redraw

richsadams

04-22-2010, 03:41 PM

Phantom Gremlin

04-22-2010, 03:45 PM

my recently deleted folder is sorting them in some weird way. On my HD's, it was always by date recorded, newest first. But now it's some weird hybrid of title plus when it was deleted. Anyone else?

I haven't paid careful attention, but I noticed a similar change in the TiVo HD. Maybe they improved the algorithm?

The old behavior was really really stupid, because you could delete a show in the GUI and have it removed from the deleted folder just a few seconds later.

richsadams

04-22-2010, 04:29 PM

The old behavior was really really stupid, because you could delete a show in the GUI and have it removed from the deleted folder just a few seconds later.I forgot about that...that used to really tick me off when I made the mistake of deleting something and then try to recover it only to find that it had disappeared completely. :mad: Glad to hear that it might be "better" now. Although to be fair I remember when there wasn't a "Recently Deleted" folder at all...so I guess I shouldn't complain too loudly. ;)

TrueTurbo

04-22-2010, 06:10 PM

Yes there is a long *pause* between pressing play in the HDUI and the time the recording starts playing, during this time it will display a grey or black screen depending on your settings.

Also, once a recording has finished playing there is another blank screen, and another pause until the Tivo HDUI is re-drawn

I imagine everyone is experiencing this.

'long' must be a relative term or my Premiere is behaving differently. I do see a black screen between pressing play and a show actually starting, but it's for barely 1 sec! To me, that's pretty instantaneous. I can handle a 1 sec delay. :)

I also haven't noticed any difference in behavior before and after the 14.1c update. I didn't suffer any lock-ups before the update and still haven't since. I don't see any noticeable speed difference in the HD UI before and after, but then again, I thought the HD UI menus were OK before the update! I still get the occasional 'slow down', but again, I really don't see any difference before and after.

Before anyone ask, yes, I am absolutely and positively sure I have the 14.1c update! I check the Systems Info screen often to see if anything has changed. :D

richsadams

04-22-2010, 06:29 PM

'long' must be a relative term <snip>I think that's very true. I'm not timing the change, but I think ours takes a little more than one second. Having grown used to the "immediate" playback on our Series3 I'm sure I'm being a little impatient. Still...I'd like it to act as quickly as the SD menus but maybe I'm being unrealistic. :(

crxssi

04-22-2010, 06:50 PM

msiemsen

04-23-2010, 01:18 AM

- Long show names show up as "..." in My Show list.

Shows downloaded on my PC and transferred to my Premiere using Tivo Desktop Plus 2.8 tend to have long file names; for example:

This.is.a.really.really.really.really.really.long.show-name.avi

This displays as just "..." in My Shows list. If you press Select on the "..." show, the next screen shows "..." as the show title below the Discovery Bar. If you then press Info the next window displays (most of) the real show name. I try to rename them before copying them.

- Shows disappear from the My Show list, only to reappear later

I had two recordings of Law & Order: SVU last Wednesday. I saw them in the My Shows list while I was watching other shows. At some point, the two episodes disappeared from the list. Going back to Tivo Central and then forward to My Shows; they didn't show up. Going forward to a show info screen and going back to My Shows; they didn't show up.

At some point of normal use the two SVU's reappeared in the list. I watched them just fine.

I think these two are related, as when I remove the "..." shows, the My Shows list seems to be more stable.

I use sort(name), groups(off) in My Shows list, if it matters.

[edit: I thought the first was fixed in latest update. It is not]

TrueTurbo

04-23-2010, 02:36 AM

I think that's very true. I'm not timing the change, but I think ours takes a little more than one second. Having grown used to the "immediate" playback on our Series3 I'm sure I'm being a little impatient. Still...I'd like it to act as quickly as the SD menus but maybe I'm being unrealistic. :(

I'm assuming the S3 is very different to the HD. I kept my TiVo HD when I bought the Premiere XL. Tonight, I switched over to the HD to remind myself what it's like hitting 'Play' on a recording in the 'Now Playing' list. The response is pretty much identical to the Premiere XL.

On the HD, you still see a black screen for around 1 sec before the recording starts to play. I switched back to the Premiere XL and there's no real difference. I do think it may be a fraction bit longer on the XL, but I do mean 'a fraction'. Personally, I really don't notice any difference, or at least I didn't until this topic came up. :D

richsadams

04-23-2010, 11:14 AM

I'm assuming the S3 is very different to the HD. I kept my TiVo HD when I bought the Premiere XL. Tonight, I switched over to the HD to remind myself what it's like hitting 'Play' on a recording in the 'Now Playing' list. The response is pretty much identical to the Premiere XL.

On the HD, you still see a black screen for around 1 sec before the recording starts to play. I switched back to the Premiere XL and there's no real difference. I do think it may be a fraction bit longer on the XL, but I do mean 'a fraction'. Personally, I really don't notice any difference, or at least I didn't until this topic came up. :DI sold our TiVo HD when I purchased the Premiere XL. IIRC the THD might have taken a moment longer for playback to start than the Series3, but they were pretty much on par.

Last night I ended up switching the Premiere from the HDUI to the SDUI and playback is almost instantaneous now...as quick as the Series3 in any case. Menus are lightning fast as well (at least by comparison). So if you wanted to experiment between the two you'd get a feel for the difference.

Again, I like the look and conveniences of the new HDUI, but it's not ready for prime time IMHO. More over, my wife was becoming more irritated with it than I was and if momma ain't happy, ain't nobody happy. ;)

I also really like the MRV and computer transfer speeds of the Premiere and once they get the HDUI/responsiveness issues ironed out I'm sure I'll be pleased with my "upgrade" overall.

SCSIRAID

04-23-2010, 12:06 PM

Old habits die hard. You should have seen the looks I got when I announced I was adding DASD to my Tivo.

And no, no programming background. Just been in IT way too long.

I think you should go for a drum.

rocko

04-23-2010, 02:39 PM

I think you should go for a drum.

Or a card sorter.

Excuse me, I have to go IPL my computer now.

rocko

04-23-2010, 02:49 PM

It's funny, I can almost see the code spinning.

I'm guessing that, for now, the HDUI is nothing more than a "front end" for the SD stuff. Punching "Play" from My Shows is sending junk to the SD menu system which is still in control. It then starts playing the recording. Same for when you delete something.

Once they get over this transition, they'll branch the code and, :eek:, maintain 2 different menu systems. By that time, the HDUI will actually be doing the "talking" and things should be smoother and faster.

Again, I'm only guessing. It seem pretty obvious they patched this together to get it out the door.

Call me crazy - you won't be the first ;)

wmcbrine

04-23-2010, 03:06 PM

I'm guessing that, for now, the HDUI is nothing more than a "front end" for the SD stuff.My impression is exactly the opposite. In many areas where I'd expect both UIs to have the same behavior due to shared code, they don't. While there's undoubtedly a common back end, there's a lot more in the front end than I expected. The example I gave earlier: fetching icons for HME apps -- not just the rendering part, but all the way down to the HTTP request part -- is clearly being done by different code in the different UIs, since it behaves differently.

I think the HDUI represents a really extensive rewrite and duplication of a lot of the old functionality. It probably would perform better and be more reliable if it weren't such a big reimplementation. But that's not to say that it wasn't the right thing for the long term; just that it's at an awkward stage of early development right now.

BTW, for those not in the know, what does "IPL" mean?

SCSIRAID

04-23-2010, 03:11 PM

My impression is exactly the opposite. In many areas where I'd expect both UIs to have the same behavior due to shared code, they don't. While there's undoubtedly a common back end, there's a lot more in the front end than I expected. The example I gave earlier: fetching icons for HME apps -- not just the rendering part, but all the way down to the HTTP request part -- is clearly being done by different code in the different UIs, since it behaves differently.

I think the HDUI represents a really extensive rewrite and duplication of a lot of the old functionality. It probably would perform better and be more reliable if it weren't such a big reimplementation. But that's not to say that it wasn't the right thing for the long term; just that it's at an awkward stage of early development right now.

BTW, for those not in the know, what does "IPL" mean?

Initial Program Load - basically means boot. You set the ipl address knobs to the address of the device you want to boot from and press the button....

http://www-03.ibm.com/ibm/history/exhibits/mainframe/images/2423PH2065C.jpg

Bottom right hand corner

rocko

04-23-2010, 04:20 PM

My impression is exactly the opposite. In many areas where I'd expect both UIs to have the same behavior due to shared code, they don't. While there's undoubtedly a common back end, there's a lot more in the front end than I expected. The example I gave earlier: fetching icons for HME apps -- not just the rendering part, but all the way down to the HTTP request part -- is clearly being done by different code in the different UIs, since it behaves differently.

I think the HDUI represents a really extensive rewrite and duplication of a lot of the old functionality. It probably would perform better and be more reliable if it weren't such a big reimplementation. But that's not to say that it wasn't the right thing for the long term; just that it's at an awkward stage of early development right now.

BTW, for those not in the know, what does "IPL" mean?

I know the HDUI is doing tons - all on its own codebase. But on a base level it ends up handing it off to the old UI. Just my thought from observation.

Oh, and IPL - what SCSIRAID said. One never forgets that big blue button maked "Load".

Darn kids ... mumble mumble mumble ...

Phantom Gremlin

04-23-2010, 04:37 PM

Old habits die hard. You should have seen the looks I got when I announced I was adding DASD to my Tivo.

I think you should go for a drum.

Or a card sorter.

Excuse me, I have to go IPL my computer now.

OT, but I just can't resist. It was before my time, so it may not even be real, but you could always go tune your Williams tube. (http://en.wikipedia.org/wiki/Williams_tube)

Sidnicious

04-24-2010, 04:28 PM

Second, if I put the Series 4 in standby via the Tivo Central sub-menu, the red LED indicator never comes on when a program is being recorded.

This++.

The green light means "I'm powered up and awake". It makes sense that it should go off in standby. Turning off the record lights does not make sense.

SoBayJake

04-24-2010, 04:39 PM

This++.

The green light means "I'm powered up and awake". It makes sense that it should go off in standby. Turning off the record lights does not make sense.

Standby makes it appear OFF. All LEDs are turned off, and video output is disabled. The TiVo is always "powered up" so they only include standby for people that want to disable the front LEDs. Turning out video output, to me, is secondary, since you'd really just turn the TV off.

ellensw

04-24-2010, 04:56 PM

I have had the Premiere for 3 days now. when I turn off the tv after watching an analog channel, after I turn it back on the video is in shades of pink and no sound. I have to reset the system or put it in standby for a few seconds to get the video and sound back to normal. Is this a hardware problem or will a future update fix it?

SCSIRAID

04-24-2010, 05:01 PM

ellensw

04-24-2010, 05:14 PM

Sounds like an HDMI issue. You might try pressing the 'replay' key to jump back 7 seconds or try changing channels when it happens.

I just tried those things. Pressing replay does not fix it, changing to another analog channel does not fix it, but changing to a digital channel did fix it. I haven't tried hooking it up with anything other than HDMI yet.
I'm having Comcast out next week to try to fix the M-card connection - another headache I've had to deal with since I switched to Tivo. So in the meantime I'm trying to get this other bug fixed or try to do an exchange.

SCSIRAID

04-24-2010, 05:43 PM

I just tried those things. Pressing replay does not fix it, changing to another analog channel does not fix it, but changing to a digital channel did fix it. I haven't tried hooking it up with anything other than HDMI yet.
I'm having Comcast out next week to try to fix the M-card connection - another headache I've had to deal with since I switched to Tivo. So in the meantime I'm trying to get this other bug fixed or try to do an exchange.

I doubt that an exchange will change anything. I suggest you use a component connection which should solve the problem.

SoBayJake

04-24-2010, 06:16 PM

I doubt that an exchange will change anything. I suggest you use a component connection which should solve the problem.
Saying "switch to component" isn't a solutionIts a bandaid fix. You pay for an hdmi connection, you deserve one! Some av receivers will not switch component onto hdmi.

How is the TiVo connected to the tv? Via a receiver? Mine shows the pink screen I'd I disconnect/reconnect during boot, but the next time it changes resolution it fixes it.

Are you set to just 1080i or 720p? Try changing resolutions.

richsadams

04-24-2010, 06:39 PM

Standby makes it appear OFF. All LEDs are turned off, and video output is disabled. We ended up turning off all of the LED's. We liked the "old" LED lights...not so much the new "circles". When TiVo's recording two shows in a dark room the two red LED's look like evil eyes. Creepy. :eek:

Phantom Gremlin

04-25-2010, 09:14 PM

The TiVo is always "powered up" so they only include standby for people that want to disable the front LEDs.

That's not true.

There are other reasons for standby. An important one is you won't get the channel forcibly changed when your cable system rebroadcasts an Emergency Alert System (http://en.wikipedia.org/wiki/Emergency_Alert_System) test message, which is a weekly occurrence for Comcast in my area.

Just because you can't think of any other reason for standby doesn't mean there isn't one. Because there is.

diamar

04-26-2010, 01:20 AM

Here's a new -- and seemingly weird -- one.

So I've been trying to figure out why my Premiere XL was locking up when I tried to view my other TiVo's (S3) recorded shows for transfer.

I think that renaming the TiVo (which I did on the TiVo website using DVR preferences) somehow screws up MRV and Cablecards.

Symptoms are:

Rename the Premiere on the TiVo.com website
Later on, scroll to the bottom of the My Shows list on the Premiere to view recordings on the S3. The screen locks up and the Premiere needs to be restarted. This can be repeated over and over again until the following step happens.
After a while, no live channels are being received. If I go to the Cable Card Decoder Menu and Test Channels, it tells me that I'm tuned to "Cable Channel 4041 DCT0416" when the actual channel should be 704. This looks to me like some Motorola model number (no cable boxes in my house, just Cablecards).
Eject the Cablecard, put it back in. No channels are received, but at least the goofy Channel message is gone.
Several hours later, the channels are all back again

It seems to be independent of the HD or SD menus. I think it's happened every time I've renamed it, but that could just be a coincidence. It's possible there's another trigger, but I don't want to try to figure it out anymore (given that it gives me about 12 hours of cable outage every time).

Not sure if it matters, but there's an ESATA drive attached to the Premiere.

Definitely some code in there that's not ready for prime time.

richsadams

04-26-2010, 10:21 AM

Here's a new -- and seemingly weird -- one.

So I've been trying to figure out why my Premiere XL was locking up when I tried to view my other TiVo's (S3) recorded shows for transfer. Wow, that is odd. :confused: How long are you waiting for the renaming to take effect? Whenever I've done that it can take up to a day or more for everything to update. When I changed our Premiere XL's name I think it took a good 24 hours or so.

When you've looked at your other TiVo's is the Premiere's name actually changed? Just curious as it may or may not have anything to do with the other issues. IIRC some folks have had to reboot both the changed box as well as their other TiVo(s) to get them all to update, and again, it took some time for the Mother Ship to actually update the name change. I can't imagine renaming the box could have anything to do with cable card activity, but you never know I guess. My WAG is that there is simply a cable card problem and it might be a coincidence or something you're doing may be triggering (or exacerbating) the issue.

BTW eSATA drives are famous for causing glitches of various sorts. Have a look here for some options that may or may not apply if things don't improve...

http://www.tivocommunity.com/tivo-vb/showthread.php?p=7553444#post7553444

Best of luck and let us know how it goes!

diamar

04-26-2010, 12:26 PM

Wow, that is odd. :confused: How long are you waiting for the renaming to take effect? Whenever I've done that it can take up to a day or more for everything to update. When I changed our Premiere XL's name I think it took a good 24 hours or so.

When you've looked at your other TiVo's is the Premiere's name actually changed? Just curious as it may or may not have anything to do with the other issues. IIRC some folks have had to reboot both the changed box as well as their other TiVo(s) to get them all to update, and again, it took some time for the Mother Ship to actually update the name change. I can't imagine renaming the box could have anything to do with cable card activity, but you never know I guess. My WAG is that there is simply a cable card problem and it might be a coincidence or something you're doing may be triggering (or exacerbating) the issue.

BTW eSATA drives are famous for causing glitches of various sorts. Have a look here for some options that may or may not apply if things don't improve...

http://www.tivocommunity.com/tivo-vb/showthread.php?p=7553444#post7553444

Best of luck and let us know how it goes!

The eSATA drive doesn't seem to be misbehaving. I haven't had any storage-related problems.

The delay between renaming and the strange problems is on the order of an hour or two. I didn't check to see if the renaming had come through.

I tend to think it's renaming because it also happened to my S3 when I renamed it (though the symptoms were slightly different). For the S3, all the channels disappeared after the renaming but when I re-ran guided setup, they came back. Now it's entirely possible that I could have ejected the CableCards and seen the same problems I had with the Premiere.

And it might be a networking-related problem with MRV that comes about from the renaming.

All my channels are back this morning, and I'm never renaming anything again. :)

richsadams

04-26-2010, 12:30 PM

The eSATA drive doesn't seem to be misbehaving. I haven't had any storage-related problems. If there are issues they wouldn't necessarily be storage related...they tend to manifest themselves as other problems like reboots, macroblocking, slow menus, etc.

And it might be a networking-related problem with MRV that comes about from the renaming. I think that's probably the case.

All my channels are back this morning, and I'm never renaming anything again. :)Excellent. Enjoy!

kingkong316

04-26-2010, 09:52 PM

I have also experienced the issue where deleting a show it takes me back and gives me the option to play it. I have experienced hitting the tivo button takes me back to my shows instead of giving me the option to delete (I was at 59 mins of a 60 min recording) then right after that while navigating the my shows screen (hd menus) it decides to reboot. :(

I certainly hope they have some external testers, I know if there are they can't even admit it, that are experienced with tivo and with testing. Seems there's a lot people are reporting here.

richsadams

04-27-2010, 01:02 AM

Last week when I found the HDUI to still be too slow and it was irritating the wife (even after the v14.1c update) on our Premiere XL I switched to the SDUI. Tonight I decided to switch back just to see how it was working. Not much had changed. Although a bit snappier, it's still sluggish and kludgy.

I left it in the HDUI and since I had a little extra time I decided to transfer a number of recordings from our Series3. After setting about a dozen recordings to transfer I left-clicked out of "My Shows" and wham, the Preimere rebooted. Once it fully booted back up I went into the "To Do" list and guess what? Not one transfer was scheduled. :mad: I switched back to the SDUI and repeated all of the transfers exactly as before, returned to TiVo Central, checked the "To Do" list and everything was listed as it should have been...the first time!

I am still impressed by the transfer speeds, but overall I am still not a happy camper when it comes to my "upgrade" to the Premiere XL. :(

Oh, I also forgot to mention that while in the HDUI I decided to schedule a Season Pass. Afterward I checked the Season Pass Manager and found that my wife had already scheduled a Season Pass for the same show. So there they were, both SP's (one at #9 and the one I just scheduled at #18). Exact same show, exact same channel...identical. :confused: I tried it with another show...on purpose this time, and when I got to the Other Options menu > Season Pass there was the expected check mark. Sigh.

kingkong316

04-27-2010, 07:28 AM

Oh, I also forgot to mention that while in the HDUI I decided to schedule a Season Pass. Afterward I checked the Season Pass Manager and found that my wife had already scheduled a Season Pass for the same show. So there they were, both SP's (one at #9 and the one I just scheduled at #18). Exact same show, exact same channel...identical. :confused: I tried it with another show...on purpose this time, and when I got to the Other Options menu > Season Pass there was the expected check mark. Sigh.

I can confirm this one as well. That happened to me. I didn't even realize I did it until I put all of my new SPs in the order I wanted.

Mark McM

04-27-2010, 10:00 AM

I don't think these have already been mentioned, so I'll add a few of the bugs I've experienced with a Premiere XL (software version 14.1c-01-3-748):

1. I transferred a large number of programs from a Tivo HD. When Folders are turned On, the transferred shows are correctly listed in 'My Shows'. The transferred programs do not appear in 'My Shows' at all when Folders are turned off.

2. Another bug when Folders are turned Off and there are a number of auto-recorded Tivo Suggestions: When paging down in 'My Shows', once the list has reached and is displaying the Tivo Suggestions recordings, paging up with the Channel Up or Up Arrow keys will never get past the Tivo Suggestions recordings to the list of regular recordings - the list just keeps re-cycling through the Tivo Suggestion recordings. The regularl recordings can only be viewed by either exiting 'My Shows' and re-entering, or by pressing the 'Jump Tick' button twice (once to go to the bottom of the list, and once to go to the top).

3. 'Available Space' counter incorrectly decrementing when Tivo Suggesions recording are deleted. As I understand it, the 'Available Space' counter is not supposed to count auto-recorded Tivo Suggesions. However, when deleting some auto-recorded Tivo Suggestions, the 'Available Space' counter is decremented, showing more available space. After re-starting the HDUI (Thumb Down, Thumb Up, Play, Play) or restarting the Premiere from the Help menu, the 'Available Space' counter returns to the original value before Tivo Suggestions recordings were deleted.

jkudlacz

04-27-2010, 04:19 PM

I have been noticing a large drop in performance by HD UI lately and it appears to be getting worse.

1. Yesterday when I hist TiVo button and HDUI came up I clicked on My Shows and green circle showed up on screen, I could see my current channel in top right corner and TiVo suggestions on top but nothing else was happening, I continued to wait and 1-2 minutes later I had 3 icons showing up Deleted Shows, You Tube and Netflix but none of my shows that I had recorded appeared, I waited few more minutes and nothing. I clicked << button to take me back to HDUI main page and then again on My Shows, yet again it took time to load it but much less this time around 10-15s and all of my shows appeared this time around.

2. I am noticing now that each time HDUI switches to SD, HD screen shuts down and shows my current live channel for 1-2 seconds and then goes into SD UI this have not been happening before.

At this point any time I click a button on TiVo remote I just wait for HDUI or SDUI to load or register my actions but it takes longer each time. I will continue monitoring this issue. I hope TiVo is working on HDUI improvements and new update will be deployed in early May since there are only few days left in April and I am not holding my breath to get anything that soon.

I wish TiVo could give us bit more information on how they are plaining to split HDUI from SDUI and if that will improve HDUI performance significantly, also why not cache all images for recommended shows on Tivo Premiere instead of pulling them from Tivo servers each time I press Tivo button.

jfh3

04-27-2010, 04:24 PM

When using the HDUI - does anyone have a problem changing Keep Until to "Until I Delete"?

No matter what I do, I can't change a program to KUID. Works fine in the SD menus though.

DaveWhittle

04-27-2010, 04:47 PM

When using the HDUI - does anyone have a problem changing Keep Until to "Until I Delete"?

No matter what I do, I can't change a program to KUID. Works fine in the SD menus though.

I had an incident where I'm not sure what happened. I have a season pass of the new episodes of the current season of Breaking Bad, set as "keep until I delete", but I missed the first episode. Last week ep. 1 was re-run and was recorded as a suggestion. GREAT I thought, and hit "keep until I delete" on this suggestion. I noticed the TiVo icon for this episode never changed to a green dot, but it didn't dawn on me until later I checked and that suggestion wasn't there anymore. :mad: This happened on the HD-UI.

Anyone else experience the same thing?

richsadams

04-27-2010, 04:47 PM

After I posted (http://www.tivocommunity.com/tivo-vb/showthread.php?p=7907460#post7907460) my reboot/loss of scheduled transfers using the HDUI on our Premiere XL last night I ran into another "glitch". I was in the "My Shows" menu and scrolling down. I clicked on the page down button several times (impatient, I know) and that seemed to be too much for TiVo to handle. The green circle appeared and the machine froze. The orange LED would flash when I entered a command, but no activity. Then I tried a left click back to TiVo Central and it worked. I then went back into "My Shows" and it functioned normally. So apparently it can be overwhelmed. I can do the same thing in the SDUI and no problems...sometimes I'll get the "bong" sound, but other times it just continues to scroll. Either way it doesn't freeze up.

FWIW the HDUI seems a little more stable when I have the PIP/live view window turned off. That kind of defeats the purpose though. Ugh.

richsadams

04-27-2010, 05:06 PM

When using the HDUI - does anyone have a problem changing Keep Until to "Until I Delete"?

No matter what I do, I can't change a program to KUID. Works fine in the SD menus though.I haven't experienced that one. Very strange. I think it might be worthwhile to try a hard reboot...unplug TiVo, wait 10 seconds or so for the hard drive to spin down and then plug it back in and see if it continues to be a problem.

richsadams

04-27-2010, 05:45 PM

Well, here's proof that no good deed goes unpunished. I read jkudlacz's post (http://www.tivocommunity.com/tivo-vb/showthread.php?p=7909055#post7909055), specifically #2 and thought that since I had a boatload of transfers from our Series3 to our Premiere XL that I'd try to replicate what he's seeing (transferred shows disappear when they aren't in folders). I tried it both using the SDUI and then the HDUI. FWIW I couldn't replicate it...the transferred shows appeared either way. (Good news for us, but sorry jk)

HOWEVER, after that I decided to switch back to the SDUI menus and guess what? When I clicked on Messages and Settings > Settings TiVo switched over to the SDUI menu...with nothing there! It never populated the menu. I went back out and tried several other options, all of which required the SDUI menus and the same thing...nothing...nadda, zilch! The remote commands still prompted audio sounds as if it was doing something, but without a little text to help out, I had no idea what was going on.

http://i41.tinypic.com/vcxclt.jpg

BEFORE

http://i40.tinypic.com/286wwed.jpg

AFTER

I ended up having to follow my own earlier advice and pulled the plug. After it came to things returned to "normal" but that was very aggravating. I'm just glad my wife wasn't here to witness it...she would have probably hurt herself from extended eye-rolling. This is just getting silly now. :(

BTW, I'm sure I've hit my thread posting quota for now so I'll be quiet for a bit and let everyone else have their say.

TrueTurbo

04-27-2010, 06:06 PM

HOWEVER, after that I decided to switch back to the SDUI menus and guess what? When I clicked on Messages and Settings > Settings TiVo switched over to the SDUI menu...with nothing there! It never populated the menu.

I presume you are rebooting the TiVo each time you switch between the HD UI menus and the SD UI menus, right? Can't remember who said you should do this but it has been said several times in a number of threads. The fact that after you pulled the plug everything returned to 'normal' suggests that you really do need to reboot every time you switch between UI code bases.

richsadams

04-27-2010, 06:16 PM

I presume you are rebooting the TiVo each time you switch between the HD UI menus and the SD UI menus, right?Nope, that's the first time I've had any issues switching between SD and HDUI's...and I've done that maybe a half-dozen times or more. So some folks are having to completely reboot TiVo if they want to change between menu options? What a sad statement that is. :(

TrueTurbo

04-27-2010, 06:37 PM

Nope, that's the first time I've had any issues switching between SD and HDUI's...and I've done that maybe a half-dozen times or more. So some folks are having to completely reboot TiVo if they want to change between menu options? What a sad statement that is. :(

I'm not sure it is a sad statement at all. Switching between SD and HD menu code bases is not something you would normal want to do on the fly. It's a basic configuration decision. You would normally stick to one or the other. If anything, TiVo should force a reboot when switching, like it does when you receive a service update that needs to be loaded.

With the HD UI issues that some people are experiencing, I suspect a lot of people are switching between SD and HD menu formats on the fly and you never know, doing so may well be exasperating the problems. :confused:

richsadams

04-27-2010, 06:58 PM

I'm not sure it is a sad statement at all. Switching between SD and HD menu code bases is not something you would normal want to do on the fly. It's a basic configuration decision. You would normally stick to one or the other. If anything, TiVo should force a reboot when switching, like it does when you receive a service update that needs to be loaded.

With the HD UI issues that some people are experiencing, I suspect a lot of people are switching between SD and HD menu formats on the fly and you never know, doing so may well be exasperating the problems. :confused:Hmmm...that really doesn't make sense to me because the TiVo Premiere switches between the HD and SDUI menus on the fly on a regular basis...when changing settings, accessing other TiVo's, etc., etc. I think we'd agree that one certainly couldn't/shouldn't expect it to reboot every time they want to use the MRV feature.

My take is that it absolutely should not have been released until those sorts of things were resolved. If they were to ask me...and of course they didn't ;) everything should happen inside the HDUI. There shouldn't be a need to or maybe even the option to switch. I don't know of a computer today that needs to be rebooted to change resolutions or programs, etc. unless, like you say, a software or firmware update needs to take place. The closest thing I can think of is having to reboot a Mac to run Windows in Bootcamp, and even then I don't have to do that if I'm using Parallels so Windows runs in a native Mac environment.

I still think it's sad we're having to deal with these sorts of things. This is the first time I've really been disappointed with TiVo. :(

orangeboy

04-27-2010, 07:50 PM

TrueTurbo

04-27-2010, 09:13 PM

Hmmm...that really doesn't make sense to me because the TiVo Premiere switches between the HD and SDUI menus on the fly on a regular basis...when changing settings, accessing other TiVo's, etc., etc. I think we'd agree that one certainly couldn't/shouldn't expect it to reboot every time they want to use the MRV feature.

My take is that it absolutely should not have been released until those sorts of things were resolved. If they were to ask me...and of course they didn't ;) everything should happen inside the HDUI. There shouldn't be a need to or maybe even the option to switch. I don't know of a computer today that needs to be rebooted to change resolutions or programs, etc. unless, like you say, a software or firmware update needs to take place. The closest thing I can think of is having to reboot a Mac to run Windows in Bootcamp, and even then I don't have to do that if I'm using Parallels so Windows runs in a native Mac environment.

I still think it's sad we're having to deal with these sorts of things. This is the first time I've really been disappointed with TiVo. :(

There's a big difference between starting on a HD UI code base and calling an SD menu function, then there is switching between HD and SD code bases. Think of the HD and SD menu code bases as the operating system. Windows 7 and Windows XP if you like. You can run a Windows 7 OS and then start programs that are compatible with Windows XP, but you are not switching to Windows XP when you do so.

Honestly, I'm just throwing out ideas here. I don't know how TiVo write their code. I have many years experience as a software engineer though and I can envisage there being some fundamental differences between running on their SD base as opposed to their HD one. After all, the HD software is written in Flash, right, and the SD software isn't.

Also, remember that not everyone in the US has a HDTV. TiVo are keeping the SD menus alive for people who do not have HDTVs yet.

crxssi

04-27-2010, 09:19 PM

There's a big difference between starting on a HD UI code base and calling an SD menu function, then there is switching between HD and SD code bases. Think of the HD and SD menu code bases as the operating system. Windows 7 and Windows XP if you like. You can run a Windows 7 OS and then start programs that are compatible with Windows XP, but you are not switching to Windows XP when you do so.

Actually, it is more appropriate to use a Linux example, since it *is* Linux. The OS is Linux, the windowing is X. Neither has much to do with the end user GUI. If you start up Gnome as your GUI/desktop (like SD), you do not have to reboot to switch to KDE/desktop (like HD) or vice-versa.

Of course, both analogies are silly :) (especially since it runs Linux, but doesn't run X)

But, since I am on a rant..... my Linux workstations (PC's if you will) very very rarely need rebooting (nor do they reboot themselves for no apparent reason). They run 24x7, I update them as needed, etc. About the only time I ever reboot is if there is a kernel update (which DOES require rebooting... and those updates are what, maybe every 3 months or something? And I don't HAVE to reboot unless I want to- it will still install the update anyway).

More concerning is that the UI/GUI should not lockup on the TiVo and require rebooting. Typically the UI is only a front-end, and if it did get hung, the user should be able to just restart the UI, which would only take 10 seconds or something? The TiVo SHOULD have watchdog timer code in the base OS and if the UI hangs or does not respond, it could just restart the UI code, avoiding a 5+ minute complete reboot! Even my Linux Palm Pre phone can do that...

Oh well, it is easy to say what something SHOULD do. Lots of real-world reasons something might be hard to do.

wmcbrine

04-28-2010, 12:43 AM

Actually, it is more appropriate to use a Linux example, since it *is* Linux. The OS is Linux, the windowing is X. I'm not sure if you meant to imply it, but the TiVo doesn't run X. Linux, yes; X, no.

richsadams

04-28-2010, 01:25 AM

Also, remember that not everyone in the US has a HDTV. TiVo are keeping the SD menus alive for people who do not have HDTVs yet.All good points. Whatever the current situation is it's unacceptable IMO.

I tried a little experiment this evening that was a bit of an eye-opener. I switched back to the HDUI and disconnected TiVo from our network (ethernet) and ran through the "My Shows" menu. First it displayed a warning at the top of the screen (http://i40.tinypic.com/2ngfnkh.jpg): "Your TiVo box is not connected to the network. Some features will be unavailable..". I entered the "My Shows" menu and scrolled through it. Initially the green ring shows up for each screen and to the right where a graphic of the show would be there's a TV silhouette/filler. However once it goes through all of the screens the ring disappears and the menu is lightning fast...actually a good deal faster than our Series3. Obviously the time consuming part of the menus is the time it takes for TiVo to communicate with the server and download each graphic. But if they can get it to work that quickly while it's hooked up to the network it would be awesome! I really could care less about the little graphics myself. If TiVo can't cache them perhaps they could add a way to simply turn them off like the live viewing window? That would almost certainly speed things up.

The eye-opener though is that it would not allow me to perform any normal activities (change settings, etc.). It would let me play back recordings if I selected the recording and then pressed "Play".

EDIT: During the test I tried pressing the "Select" button to view a recording but received a "Network Connection Down (http://i42.tinypic.com/6578g3.jpg)" screen. However as noted I could play a recording if I pressed "Play".

Quaro

04-28-2010, 02:17 AM

All good points. Whatever the current situation is it's unacceptable IMO.

I tried a little experiment this evening that was a bit of an eye-opener. I switched back to the HDUI and disconnected TiVo from our network (ethernet) and ran through the "My Shows" menu. First it displayed a warning at the top of the screen (http://i40.tinypic.com/2ngfnkh.jpg): "Your TiVo box is not connected to the network. Some features will be unavailable..". I entered the "My Shows" menu and scrolled through it. Initially the green ring shows up for each screen and to the right where a graphic of the show would be there's a TV silhouette/filler. However once it goes through all of the screens the ring disappears and the menu is lightning fast...actually a good deal faster than our Series3. Obviously the time consuming part of the menus is the time it takes for TiVo to communicate with the server and download each graphic. But if they can get it to work that quickly while it's hooked up to the network it would be awesome! I really could care less about the little graphics myself. If TiVo can't cache them perhaps they could add a way to simply turn them off like the live viewing window? That would almost certainly speed things up.

The eye-opener though is that it would not allow me to play back a recording while it was disconnected from the network. :confused: When I clicked "Play" a pop-up "Network Connection Down (http://i42.tinypic.com/6578g3.jpg)" screen appeared. At least with all of the other TiVo's you can still play recordings w/o a network connection. So it would appear that if I lose my broadband connection for some reason, TiVo is more-or-less half dead. (Live TV was still available and it was still recording while it was disconnected from the network.) I do not like the fact that it won't play recordings if it has no network connection at all.

It then turns out that if there is no network connection and you are using the SDUI menus, you can play recordings normally! The downside is that if you're using the HDUI and you lose your broadband connection, the Premiere won't allow you to (or can't) switch to the SDUI...the same "Network Connection Down" pop-up appears. :mad:

I can't see why the HD menu should require a constant network connection at all. Just skip images and let me pick from the list. I would much rather have a responsive UI.

But really, it should be responsive with images. Reloading every images every time is kinda crazy. Web browsers don't do it -- at most, they send a 'did this image change' request to the server. And usually they hold it until a refresh or restart.

This should an easy fix. The menu should work and be usable with no images, and be able to load the images in the background. Then those images should hang around in a cache. It's not like the Now Playing menu changes very often. Opera on the Nintento Wii caches images intelligently and that thing has something like 32 megabytes of memory for the whole system. And no hard drive.

richsadams

04-28-2010, 02:34 AM

crxssi

04-28-2010, 06:23 AM

I'm not sure if you meant to imply it, but the TiVo doesn't run X. Linux, yes; X, no.

That is why later in my post I said:

"Of course, both analogies are silly (especially since it runs Linux, but doesn't run X)"

crxssi

04-28-2010, 06:26 AM

I can't see why the HD menu should require a constant network connection at all. Just skip images and let me pick from the list. I would much rather have a responsive UI.

+1

1) Disk cache
2) Download with program data at night
3) Use placeholders & skip if not ready

orangeboy

04-28-2010, 06:53 AM

...The eye-opener though is that it would not allow me to play back a recording while it was disconnected from the network. :confused: When I clicked "Play" a pop-up "Network Connection Down (http://i42.tinypic.com/6578g3.jpg)" screen appeared. At least with all of the other TiVo's you can still play recordings w/o a network connection. So it would appear that if I lose my broadband connection for some reason, TiVo is more-or-less half dead. (Live TV was still available and it was still recording while it was disconnected from the network.) I do not like the fact that it won't play recordings if it has no network connection at all...

I actually don't think you were using the "Play" button during your test. The popup message will occur if you try to use right arrow or Select in My Shows with no network connection. Play will play the recording.

DaveWhittle

04-28-2010, 09:46 AM

I actually don't think you were using the "Play" button during your test. The popup message will occur if you try to use right arrow or Select in My Shows with no network connection. Play will play the recording.

Whew! At least there's a workaround, but this has to be a bug. I'm anxious for the next update.

Rich... Did you report your findings to Margret?

richsadams

04-28-2010, 10:20 AM

I actually don't think you were using the "Play" button during your test. The popup message will occur if you try to use right arrow or Select in My Shows with no network connection. Play will play the recording in the HDUI.D'oh! You are absolutely correct...I was using the Select button (a habit I didn't realize I had!). If I use the Play button it will indeed play the recording. My mistake. :o I updated my post to clarify. Thanks for checking on that. :up: I feel slightly better now...but still hope the HDUI issues can be resolved soon. As mentioned, the speed at which it will potentially run is quite amazing if you remove the need to constantly request and download all of those pretty pictures.

richsadams

04-28-2010, 10:33 AM

Whew! At least there's a workaround, but this has to be a bug. I'm anxious for the next update.

Rich... Did you report your findings to Margret?I must have been out of class that day...Margret?

DaveWhittle

04-28-2010, 11:12 AM

I must have been out of class that day...Margret?

Margret Schmidt is the Tivo VP/designer in charge of the UI. She has a Twitter account (@Tivodesign (http://twitter.com/tivodesign)) and her email is her first name at tivo.com.

richsadams

04-28-2010, 11:58 AM

Margret Schmidt is the Tivo VP/designer in charge of the UI. She has a Twitter account (@Tivodesign (http://twitter.com/tivodesign)) and her email is her first name at tivo.com.Ah...thanks for that.

RoyK

04-28-2010, 12:15 PM

She posts here as TiVoMargret.

darock159

04-28-2010, 06:55 PM

moxbox

04-28-2010, 08:21 PM

not sure if this is a bug or not, but I will lose several channels like scifi, usa, & tnt. one minute I will have them and then later they will be gone and and the TIvo says to contact my cable provider to subscibe to that channel. After a forced reboot they are back again. I have missed several shows because of this. Anyone else with this problem?

This is strange. I have an old series 2, with Comcast digital HD, and I have also been having strange channel dropouts. Comcast sent a rep out today and told me it was a problem with the Tivo box (which is my problem...). So I started looking at this thread to see if I should upgrade.

Henry3NYC

04-29-2010, 09:41 AM

I can't see why the HD menu should require a constant network connection at all. Just skip images and let me pick from the list. I would much rather have a responsive UI.

But really, it should be responsive with images. Reloading every images every time is kinda crazy. Web browsers don't do it -- at most, they send a 'did this image change' request to the server. And usually they hold it until a refresh or restart.

This should an easy fix. The menu should work and be usable with no images, and be able to load the images in the background. Then those images should hang around in a cache. It's not like the Now Playing menu changes very often. Opera on the Nintento Wii caches images intelligently and that thing has something like 32 megabytes of memory for the whole system. And no hard drive.

A big amen to the post highlighted above.

I like the HD screens, but the lag time is a real bummer. It seems like some tweaks to what loads first, and what is local cache and what is downloaded from the net, would make a world of difference in the user experience. You might even explore pre-fetching data for all possible selections from a menu page (I'm not real tech, so I'm probably using the wrong terms).

I'm not hating the HD menus as some are. I just think the experience could be made a lot better if the menus were more responsive.

richsadams

04-29-2010, 10:05 AM

You might even explore pre-fetching data for all possible selections from a menu page (I'm not real tech, so I'm probably using the wrong terms).

I'm not hating the HD menus as some are. I just think the experience could be made a lot better if the menus were more responsive.Caching all possible images on the "My Shows" menu in lieu of retrieving them from the server every time makes perfect sense. As Quaro mentions, web browsers do it all of the time. Although space is a consideration, by comparison to recordings, particularly HD recordings, the amount of drive space they would occupy would be miniscule.

I don't think anyone really hates the HD menus. Like you, it's the latency/slowness that's so frustrating for folks. I quite like a lot of the HD menu features and options but I'm using the SDUI until they resolve things...and I think they will.

Phantom Gremlin

04-29-2010, 05:25 PM

Caching all possible images on the "My Shows" menu in lieu of retrieving them from the server every time makes perfect sense.

I suppose someone could set up a Squid proxy server on their LAN and point the TiVos at that. Squid can cache images. But hopefully TiVo will optimize their software soon.

If TiVo doesn't want to cache all the stuff locally, then the other thing they could do is to somehow distribute this cache amongst all TiVo boxes on the LAN. That way they could first pull images from each other with lower latency before getting stuff off the WAN. I don't know why they haven't moved to such an architecture already. Why should 4 Tivo HDs (in my case) pull the same guide data 4 times from the TiVo servers?

Meh. We can dream. Right now just having the TiVo Premieres not reboot so much would bring joy to many early adopters.

richsadams

04-29-2010, 08:03 PM

I don't know why they haven't moved to such an architecture already. Why should 4 Tivo HDs (in my case) pull the same guide data 4 times from the TiVo servers?Agreed. Not only pulling the same data and image 4 times, but of course multiply that by however many times you happen to stop on that recording...causing the very same image to download every single time. Of course that means that it's not only happening with your TiVo's but hundreds, maybe thousands of TiVo's, all pulling that same image repeatedly...perhaps tens of thousands of times a day. Then multiply that by however many recordings there are and...and... Well you get the point. What a waste of server time and broadband bandwidth!

jkudlacz

04-30-2010, 05:28 PM

jwcooper

04-30-2010, 05:39 PM

Does anyone know when TiVo will push next update to Premiere? Could it possibly be this weekend? I know that TiVo said on Twitter that updates are coming in April and May, last update came through at night over a weekend so is it possible they got something for us this weekend. Any ideas, thoughts or maybe even solid news on that?

They haven't sent out any updates via twitter, so it's just a guessing game for now.

I'm going to go out on a limb and say that we won't see the April update (not counting 14.1c), since 14.1c came out to save us from the majority of major issues. They'll use the extra time to get more stuff in. Who knows, maybe 14.1c was our big April release (lame, if so)...

I hope it's this weekend though.

richsadams

04-30-2010, 05:46 PM

Does anyone know when TiVo will push next update to Premiere? Could it possibly be this weekend? I know that TiVo said on Twitter that updates are coming in April and May, last update came through at night over a weekend so is it possible they got something for us this weekend. Any ideas, thoughts or maybe even solid news on that?IIRC one of the TiVo folks, TiVoJerry I think, mentioned that TiVo pushes updates Monday through Thursday only. Apparently that was to keep support calls to a minimum over the weekend and if there are any issues ensure that they are fully staffed (engineers, etc.) to address them. So I wouldn't expect anything this weekend but you never know I suppose if yours came through on a weekend.

LordNelson

04-30-2010, 07:18 PM

So after experiencing a number of ABENDs, I decided I'd best take peoples' advice and revert to the SD UI. While watching Star Trek (NG), the image froze, and the Tivo restarted... three times. So in my experience anyway, the SD UI is no better than the HD UI... both are pretty unstable.

I'm still debating whether to send the whole thing back and forget it. I've been a loyal Tivo customer for 10 years but this is just too much.

Phantom Gremlin

04-30-2010, 07:45 PM

So after experiencing a number of ABENDs, I decided I'd best take peoples' advice and revert to the SD UI.

You have a GUI on your IBM OS/360 mainframe? (http://en.wikipedia.org/wiki/Abnormal_end) I thought most people interface with those using punch cards and line printers? :)

Phantom Gremlin

04-30-2010, 07:56 PM

While watching Star Trek (NG), the image froze, and the Tivo restarted... three times.

Was this on TV or were you streaming from something like Netflix? People have reported lots of Netfix problems on the TiVo HD, so perhaps the Premiere has the same.

SCSIRAID

04-30-2010, 08:36 PM

You have a GUI on your IBM OS/360 mainframe? (http://en.wikipedia.org/wiki/Abnormal_end) I thought most people interface with those using punch cards and line printers? :)

S0C4? S0C7?

orangeboy

04-30-2010, 09:37 PM

You have a GUI on your IBM OS/360 mainframe? (http://en.wikipedia.org/wiki/Abnormal_end) I thought most people interface with those using punch cards and line printers? :)

S0C4? S0C7?

S80A - add a region card of 4M :)

Edit: And note that I did NOT say 0M! :mad:;)

kdmorse

04-30-2010, 10:24 PM

S0C4? S0C7?

Did you open a PMR? Have you applied all applicable APARs?

-Ken

b_scott

05-01-2010, 01:18 AM

my PXL just froze and rebooted with random lines of color while watching X Files on Netflix.

Phantom Gremlin

05-01-2010, 07:30 PM

my PXL just froze and rebooted with random lines of color while watching X Files on Netflix.

This information is very useful to "newcomers" to TiVo, but IMO is covered by "so what did you expect?".

In other words, Netflix has been very flaky for people on the TiVo HD. Why would it be any "better" for the Premiere XL. Probably the same outsourced programmers in India writing the code for both platforms. This crashing is why I have never used Netflix with my TiVo HDs, and am not about to start. If I want Netflix, I'll buy a Roku. Sucks, but that's the current reality.

Don't take this the wrong way. I'm not attacking your post, I'm suggesting to people "don't do that!".

TrueTurbo

05-01-2010, 08:58 PM

b_scott

05-01-2010, 09:30 PM

orangeboy

05-01-2010, 09:53 PM

Netflix never crashed once on my TivoHD's. Ever. So, this is new.

With myself being OTA + internet to supplement my viewing choices, I use Netflix quite a bit. I have not experienced this behavior (yet, and hopefully won't), but I will keep an eye out for it. What episode or movie of X-Files was it? Perhaps I can repeat the issue...

b_scott

05-01-2010, 10:58 PM

X Files Season 1, Episode E.B.E

It started sort of glitching, then looked like it was about to stop and rebuffer - they I get the startup screen

Phantom Gremlin

05-03-2010, 02:54 AM

If you've never used Netflix on your TiVo, how do you know it will crash! You're just propagating fear and misinformation as if it were your own experience.

I've never shot myself in the head with a nail gun. Should I "experience" that for myself, or should I rely on "anecdotal" evidence from others?

With myself being OTA + internet to supplement my viewing choices, I use Netflix quite a bit. I have not experienced this behavior (yet, and hopefully won't), but I will keep an eye out for it. What episode or movie of X-Files was it? Perhaps I can repeat the issue...

There are two threads on TiVocommunity which have both words "Netflix" and "crash" in the title. Interestingly, orangeboy (http://tivocommunity.com/tivo-vb/showthread.php?p=7740028#post7740028) participated in a least one of those threads. But if I search for those words within the body, I find many posts. Including this one (http://tivocommunity.com/tivo-vb/showthread.php?p=7885413#post7885413) from just a few weeks ago. Is he making this up? Is he lying when he says: "My HD units now crashes (total lockup) constantly attempting to use Netflix streaming."? Maybe he is, but he's not the only one with problems. Is the next poster (http://tivocommunity.com/tivo-vb/showthread.php?p=7889234#post7889234) lying when he says: "And of course the Wii doesn't hang and require a shutdown when the network connection is severed."

Why should I try for myself? I value reliable operation over all bells and whistles. That's why I stick to Season Passes, not Netflix!

orangeboy

05-03-2010, 08:13 AM

There are two threads on TiVocommunity which have both words "Netflix" and "crash" in the title. Interestingly, orangeboy (http://tivocommunity.com/tivo-vb/showthread.php?p=7740028#post7740028) participated in a least one of those threads. But if I search for those words within the body, I find many posts. Including this one (http://tivocommunity.com/tivo-vb/showthread.php?p=7885413#post7885413) from just a few weeks ago. Is he making this up? Is he lying when he says: "My HD units now crashes (total lockup) constantly attempting to use Netflix streaming."? Maybe he is, but he's not the only one with problems. Is the next poster (http://tivocommunity.com/tivo-vb/showthread.php?p=7889234#post7889234) lying when he says: "And of course the Wii doesn't hang and require a shutdown when the network connection is severed."

Why should I try for myself? I value reliable operation over all bells and whistles. That's why I stick to Season Passes, not Netflix!

I think for sake of clarity, you should replace "he" with "rdauenhauer". Mentioning my username and then quoting another poster initially made me think you were misquoting me...

But I wouldn't doubt the validity of the quoted user(s). As I mentioned, I think those that use wireless for streaming Netflix experience far more issue than those with a wired connection. I know I did, and soon remedied the situation with MoCA adapters, since I was unable to (easily) run new network drops in my apartment. With a wired connection, I cannot remember a single instance of Netflix locking up to the point of pulling the power to recover.

cranbers

05-03-2010, 12:53 PM

This information is very useful to "newcomers" to TiVo, but IMO is covered by "so what did you expect?".

In other words, Netflix has been very flaky for people on the TiVo HD. Why would it be any "better" for the Premiere XL. Probably the same outsourced programmers in India writing the code for both platforms. This crashing is why I have never used Netflix with my TiVo HDs, and am not about to start. If I want Netflix, I'll buy a Roku. Sucks, but that's the current reality.

Don't take this the wrong way. I'm not attacking your post, I'm suggesting to people "don't do that!".

I have used netflix extensively, probably 100 hours in the last month and maybe even a thousand hours on series 3.

While at one point it was pretty bad, crashed the whole series 3 often about 14 months ago, on rare occasion I do now but its pretty good..

It is not as feature packed as on the consoles, ps3, wii, xbox 360 etc, but it is functional and is pretty reliable.

On occasion there must be some kind of major issues at the source servers where it goes from netflix to tivo's servers (must be setup taht way because I started watching the same show on a HTPC and I had none of the issues shown on the tivo's Netflix setup, Symptoms are netflix screen is painfully slow if it loads at all (waiting for data from netflix), Also it has quit unexpectidly on me once or twice in the last month on premiere.

but over all 99 percent reliablility, which is actually a lot better then the hd interface, haha. If you haven't used it and you have netflix, you're missing out.

Netflix is taking over the world, now if we could just get on demand new release rentals they would be unstoppable.

TrueTurbo

05-03-2010, 01:52 PM

I've never shot myself in the head with a nail gun. Should I "experience" that for myself, or should I rely on "anecdotal" evidence from others?

What a stupid comment! :D

Actually, in this case, you should go ahead and test the nail gun on yourself. I think it would solve a lot of problems.

jwcooper

05-04-2010, 08:49 AM

Looks like the next release is still a week or two out...

@SafariKC There is a release in final testing stages right now, but i don't have a release date yet. Week or two?

http://twitter.com/tivodesign

Phantom Gremlin

05-04-2010, 09:22 PM

I think for sake of clarity, you should replace "he" with "rdauenhauer". Mentioning my username and then quoting another poster initially made me think you were misquoting me...

Good point. It's smart to be extra careful with attributions. The reason I mentioned you and not rdauenhauer is because you (and not him) were posting in this thread.

What a stupid comment! :D

Actually, in this case, you should go ahead and test the nail gun on yourself. I think it would solve a lot of problems.

I think my comment was no more "stupid" than your comment downplaying the significance of a widely reported problem, just because you haven't personally experienced it.

Phantom Gremlin

05-04-2010, 09:27 PM

I have used netflix extensively, probably 100 hours in the last month and maybe even a thousand hours on series 3.

While at one point it was pretty bad, crashed the whole series 3 often about 14 months ago, on rare occasion I do now but its pretty good..

Once a product gets a bad reputation due to early problems, it's hard for perceptions to change. I predict that, in many people's minds, the Premiere will be the same way. Early boxes were/are flaky, and this reputation will persist for years. For this reason IMO TiVo was very wrong to release the Premiere with such immature software.