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View Full Version : TiVo Modem Repairs - Stuck at Almost There Screen?


healeydave
07-14-2009, 11:18 AM
With the stormy season approaching, if you haven't already got one, please buy a surge / lightening protector for your phone line!

The most likely cause of electronics failure outside of normal wear & tear is storm damage through the phone lines, that goes for anything connected, be it your beloved TiVo, your router, fax or phone's for that matter!

If its too late and you already have a TiVo that can no longer call home, I have reduced our Series 1 Modem Repair costs to a fixed price of £69 + return shipping.

Symptoms include:

a). TiVo getting stuck at the "Almost There" screen during boot.

b). Tivo reporting "Failed Number not available" during connection process.

c). Tivo reporting "Failed Phone Busy" during connection process.

The modem is part of the main board and repair costs were previously well in excess of £100.

This is a fixed price repair and your subscription will remain intact.

Details available here:

http://www.tivoland.com/Tivoland/Repairs.html


P.S.
In the case of (b) above, please make sure your Service Provider isn't causing the problem!
If you allow companies like Tiscali, Pipex, Talk Talk and others take over your phone line, they often use their own exchanges with compression etc that causes problems with modems!

a_tivo_noob
07-14-2009, 02:14 PM
i can make no sense of this, but I had a problem that appeared to be related to the modem failing, but it occured as soon as i turned tivo on (ie. nothing would happen at all - not even a 'Welcome' screen)...

This fixed it:
http://www.tivocommunity.com/tivo-vb/showthread.php?p=7355655#post7355655

However having read that the Modem diagnostics don't occur till later, i have no idea why! :(

healeydave
07-14-2009, 03:58 PM
i can make no sense of this

Nor me, could be a bit of a red herring though.

I had to read every post to try and understand what you meant by "this fixed it" :-)
I assume you meant the renaming the modem diagnostic file.

This will only stop the tivo from hanging at the "Almost There" screen. It won't miraculously fix the modem (un-fortunately) and it also won't have anything to do with the Tivo passing or getting to the "Powering Up" screen as this comes from the bios before the hard disk is even accessed.

mikerr
07-14-2009, 04:33 PM
and it also won't have anything to do with the Tivo passing or getting to the "Powering Up" screen as this comes from the bios before the hard disk is even accessed.

Not quite before any access, it's just after first access/detection, but before loading any OS from the drive.

The "powering up" screen won't come up if there is NO hard drive connected,
it comes up as soon as the bios detects ANY hard drive attached.


a_tivo_noob's problem was probably just a loose IDE cable - taking the drive out and putting back in fixed it,
any alterations to the drive was a red herring ;)

blindlemon
07-15-2009, 10:57 AM
The "powering up" screen won't come up if there is NO hard drive connected,
it comes up as soon as the bios detects ANY hard drive attached.Apart from certain WD drives.... ;)

a_tivo_noob
07-15-2009, 12:02 PM
something must have been loose as i'd done about 5 different images but still nothing was happening (though the drive was spinning up)...

one of lifes great mystery's!

(incidently, the fix above didn't seem to fix anything - just allowed the thing to boot up :D )

mikerr
07-16-2009, 06:00 AM
Oh, and this thread - advertising much ? :D