tagfunk
07-02-2009, 11:22 AM
I am trying to install TiVo Desktop 2.7 (I've also tried older version without success). I used this software on my old computer running XP, but am having trouble installing it on my new computer running Vista 32 bit.
It seems that something is running on my computer that is preventing the software from installing.
The error I receive says "Files that need to be updated are in use. Listed below are busy files followed by the application that's using the file." It lists Windows Installer (Process ID 8336).
Has anyone had a similar problem? TiVo customer service did not know what that error message was or how to help me. Dell doesn't support 3rd party software, so I'm kind of stuck.
It seems that something is running on my computer that is preventing the software from installing.
The error I receive says "Files that need to be updated are in use. Listed below are busy files followed by the application that's using the file." It lists Windows Installer (Process ID 8336).
Has anyone had a similar problem? TiVo customer service did not know what that error message was or how to help me. Dell doesn't support 3rd party software, so I'm kind of stuck.