Hoc1
05-13-2009, 05:53 PM
Verizon recently upgraded my neighborhood to fiber optic cable, which apparently converted my inside hard-wired phone lines to digital. Ever since then, my Series 1, while dialing in, connecting, downloading and indexing all of the data, never reports that it made a successful call.
It did make a successful call because all of the new shows for the next 10 days are available to see, and all of my upcoming season pass shows for the next 10 days show that they will be recorded.
However, after 1 month of reporting that it could not make a successful call, my Tivo has disabled any of the Tivo services until it shows a successful call.
I have tried unplugging the box and modem and leaving them off for half an hour, then plugging back in and forcing a call. I tried deleting all of my preferences and history, as well as 75 percent of my recorded shows, and then forcing a call. I tried changing the channel lineup and calling, and then changing it back and calling. All with no success.
Calling Tivo technical support resulted in them offering to sell me a new box, and then telling me that, because a digital telephone line carries more information at one time than an analog line, Tivo Series 1 boxes can't handle the manner in which they got the data, and therefore never report that the call is successful. They say there is no fix for this problem.
Does anyone here have any ideas?
It did make a successful call because all of the new shows for the next 10 days are available to see, and all of my upcoming season pass shows for the next 10 days show that they will be recorded.
However, after 1 month of reporting that it could not make a successful call, my Tivo has disabled any of the Tivo services until it shows a successful call.
I have tried unplugging the box and modem and leaving them off for half an hour, then plugging back in and forcing a call. I tried deleting all of my preferences and history, as well as 75 percent of my recorded shows, and then forcing a call. I tried changing the channel lineup and calling, and then changing it back and calling. All with no success.
Calling Tivo technical support resulted in them offering to sell me a new box, and then telling me that, because a digital telephone line carries more information at one time than an analog line, Tivo Series 1 boxes can't handle the manner in which they got the data, and therefore never report that the call is successful. They say there is no fix for this problem.
Does anyone here have any ideas?