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TiVoEvan74
04-22-2009, 05:51 PM
How do I opt out of Tivo's collecting of data?

My web account page shows "Opt-default" which isn't meaningful. I assume that the default is "opt-in" which is what the label really should state.

In any event, is there any way from the Tivo itself or the web site to opt-out!?

Thanks!
scandia101
04-22-2009, 06:59 PM
Mine says
Privacy status: Opt-In
So the default is not opt-in.


https://www3.tivo.com/abouttivo/policies/tivoprivacypolicy.html
4. Your Choices Regarding User Information

4.1 Limits on TiVo's Collection, Use, and Disclosure of User Information. The default privacy preferences, to which you hereby consent, do not allow TiVo to collect Personally Identifiable Viewing Information, but do allow TiVo to collect, use, and disclose Anonymous Viewing Information and Diagnostic Information logs, in addition to Account Information, in manners consistent with this Privacy Policy. Commerce Information is collected, used, and disclosed only upon your affirmative response to an offer. Feature-Generated Request Information is collected, used, and disclosed only upon your affirmative choice to use a particular feature. NOTE: Depending on your level of TiVo service and the model of your TiVo DVR, such features may not be available to you.
fred2
04-23-2009, 02:04 AM
I was trying to do that, too, today. I could not find any way to OPT anything.
scandia101
04-23-2009, 03:28 AM
https://www3.tivo.com/abouttivo/policies/tivoprivacypolicy.html
1-877-367-8486
TiVoEvan74
04-26-2009, 11:15 AM
scandia, that's helpful! Still wish they would

1) Restate it as "opt-out" rather than "opt-default".

2) Let us change this from the web or, even better, the Tivo itself!
Turtleboy
04-26-2009, 11:30 AM
You do realize that it's anonymous aggregated data, right?
pdhenry
04-26-2009, 12:10 PM
Opt-out != Opt-default. Opt-out excudes your use from anonymous aggregate data.
TiVoEvan74
05-07-2009, 08:33 AM
"anonymous" so they say! :)
bschuler2007
05-07-2009, 09:42 AM
Yeah.. when I called in to change my status, they sent me a survey.. I let them know that HAVING to call to opt out was so pre-internet and that my view of Tivo as current technology was greatly diminished. I do understand they have ya call in just as a hurdle.. but please.. that is so 80ies and so customer abusive.