Help with remote please

[Mr Tazz]

I have a series 2 HD dvr and I am having huge issues with the remote. I have read all the forums and support pages. Nothing seems to work in the long run.
I have replaced the batteries. I have reset the remote. I have done a global reset. I have had a new remote shipped to me from Tivo. I have had the cable cards replaced 4 times with comcast. But still the same issue. I have to hit the same key over and over 10 or 20 times for the key to register. I have checked to see if there was any IR interference and I do not. Sometimes when I hit the remote buttons the orange light on the Tivo box comes on and other times it does not. Just very frustrating. Does anyone have any suggestions. Thank you.

[bedelman]

You wouldn't happen to be using an LCD television, would you? If so, see if there's an energy saver feature setting on its menus -- and disable it. Also see if increasing the screen backlighting helps.

[Mr Tazz]

Thanks for the reply. I hooked this up for my father. He has just a regular TV nothing fancy. I checked for everything that could interfere. I took the cable card out and put that back in after a few minutes. Did same thing with the plug and the batteries in the remote. My Tivo works fine but I just can not figure out what the issue is with this one.

[steve614]

Going out on a limb here...

What kind of lighting is in the room, incandescent or CFL (Compact Fluorescent Light)?

I've read that some CFL bulbs can interfere with remote signals.

[lastdeadcat]

Try a "Wild Remote Hunt." What you describe are symptoms of another remote that is being activated. Could be hidden under a sofa cushion with the business end barely out. Somebody sitting on the sofa in just the right place could activate a button and cause what you are experiencing. TiVoes are picky about stray remote signals and don't work well with them around. Could be a TV, VCR or DVD remote that's the problem. Go on the hunt.

[Mr Tazz]

Thank You for everyone's suggestions. The light that is in the room is a stand alone lamp. There is a VCR, DVD, Comcast cable box all hooked up to Tivo plus the TV. I took all 4 of those remotes and put them in a different room. Seached under all cushions and the couch no stray RF's. I played around with it last night. For instance I hit guide could search programs for about 5 minutes. Then whatever I hit the orange light on the TIVO would not come on. I am just at a total loss here and customer service is no help because they want you to do all the fixes I have done over and over to no avail.

[timckelley]

Could the problem be the TiVO itself? A simple way to test that theory is to use the remote on a different TiVo to see if the problems remain. Then again, I guess that other TiVo would have to be in the same room before something about the room itself could be ruled out.

[lastdeadcat]

Check your remote by looking at the business end with a digital camera veiwfinder. You should be able to the see the emmitter light up with each button press. If you don't, the remote could be defective.

Also what is a "series 2 HD dvr" in the original post? Series 2s are all SD.