TiVo HD default resolution changes when TV powers off/on

[AustinHealy]

Every time I turn off my tv, I lose the video output setting that was set and it returns to 720P Fixed. I have seen a couple of posts on this topic, but no solution other than bypassing my av unit. I was hoping that someone else with this problem may have found a solution that will still enable the use of the av receiver. Any help or suggestions would be appreciated.

[lastdeadcat]

What is your connection scheme? That may have something to do with it. Do you also turn off the AV receiver? Do you use a universial remote?

[jrm01]

I have this problem also, and have found four others with the same problem. In all cases we are using a Yamaha Receiver. How about you?

[AustinHealy]

I am using a Yamaha 663, my components,Tivo and PS3 are connected to the AV receiver via HDMI. My TV is a Sony KDL52W4100. I do turn off the receiver, because if I don't the sound continues to play through my speakers. I have tried turning off the the AVR without turning off the TV and it has no effect on the video resolution. I only lose the setting when the TV is turned on and off.

[jrm01]

Yup, same with me and my 863. The others that I referred to have 463, 663 or 863. I think it is a Yamaha problem, but have never gotten them to admit it.

[AustinHealy]

Well I am going to keep searching, if I find out anything I'll let you know.

[lastdeadcat]

I know you don't want to do this, but you might have to take the AV receiver out of the video loop and connect the TiVo directly to the TV video input.

I do that because my AV receiver doesn't handle HDMI or component connections. I have audio going to the AV receiver via optical and video going to the TV via HDMI. I use an Harmony programable universal remote to control the set up--changing the inputs and outputs as necessary for whatever activity I want.

In this situation your AV receiver is only a switching device for video. My TV has a whole bevy of video inputs of various sorts. My TiVoHD uses one of the four HDMI jacks, my TiVo Series 2 uses the S-video jack and my DVD player uses one of the two component set of jacks. There are still some left over. In this case my remote does the switching of inputs according to the activity selection I make.

[wmeyring]

I am using a Yamaha 663, my components,Tivo and PS3 are connected to the AV receiver via HDMI. My TV is a Sony KDL52W4100. I do turn off the receiver, because if I don't the sound continues to play through my speakers. I have tried turning off the the AVR without turning off the TV and it has no effect on the video resolution. I only lose the setting when the TV is turned on and off.

I have almost the exact same setup and issue. I believe it is a handshake issue between the tivo & the TV (through the AVR's HDMI pass through) that causes the tivo to revert to 720p regardless of it's previous setting. I had this issue with Fios and now with COX. It's totally equipment related.

I have a tivo series 3 hooked up via HDMI to a yamaha 663 AVR which is connected via HDMI to a Sony XBR6 1080p TV. Since the tivo is on 24/7 I experimented with the order that I turned on the TV and AVR. It seems to be an issue when the TV is powering up at the same time as the AVR. Somehow this screws up the communication and the tivo defaults to a lower resolution.

I found that if I turn on the TV first without turning on the AVR, the TV gets no signal and remains at the previous setting of 1080p. I then turn on the AVR and the tivo signal is passed through the AVR at 1080. Essentially, the TV needs to be on first, then turn on the AVR. I programmed my universal remote to power up in this sequence and it works every time.

Of course if your setup is different, like you have the tivo hooked up to the TV directly then this wouldn't help. But is sound like most people with this issue have an AVR between the TV and tivo (and Yamaha AVRs seem to be worse than others)

Good luck! Hope this works for you guys and with other TVs and receivers.

[AustinHealy]

I tried your method, and it does work. Thanks for the help.

[enthalpy]

Thank you very much for this (very observant) solution. I have a series3 that does the exact same thing. I just upgraded to a 1080p television and a Yamaha AVR at the same time, and that's when I noticed the issue. The supplied Yamaha remote has a macro pre-programmed that turns on the TV first, then the Yamah AVR. It sounds like I need to learn how to edit the macro.

But still, this is a problem with my Series 3. When I confirm that I want 1080i "fixed", that means I don't want it changed, I want it fixed. The Series 3 is changing it to 720p on its own. I realize this is slightly safer in case my TV doesn't support 1080, but I confirmed 1080, so by gosh, it should stay 1080. This a "bug", not a" feature".

[enthalpy]

One other thing that just occurred to me, it sounds like all of us use HDMI, as I do. What if you used the component cables to the Yamaha, will that make a difference? With HDMI being smart, maybe it's too smart for it's own good.

OK, I'll go off and try this myself now, and report back.

[Sacramento95833]

I found that if I turn on the TV first without turning on the AVR, the TV gets no signal and remains at the previous setting of 1080p. I then turn on the AVR and the tivo signal is passed through the AVR at 1080. Essentially, the TV needs to be on first, then turn on the AVR. I programmed my universal remote to power up in this sequence and it works every time..

I've been living this issue for the past year. I also found that I could avoid the issue by powering on my Sony TV about 10 seconds before I power on my Yamaha 663 receiver, but I couldn't figure out how to setup my Harmony 676 remote to power the devices on with this long of a delay.

Has anyone found a way to use this workaround with a Harmony remote?

[idkprince]

I have experienced the same problem. I have a Harmony ONE remote; Yamaha RX-V3800; TivoHD; and Samsung 850 TV. The problem was caused when the Picture Sze on the Samsung was set to Just Scan. When I set the Picture Size to 16:9, the problem goes away. If your TV has a Just Scan or similar setting, I recommend that you change it to 16:9 this should fix the problem.

[MichaelJHuman]

I found have the same problem.

Tivo - Series 3
Receiver - Yamaha RX-V3900
Connection method - HDMI

Whenever I power off my TV, which I do without powering off the receiver, when the TV powers back on, something in the HDMI negotiation causes the output resolution to reset to 1080i no matter what it was set to.

Component video would of course fix this problem as no negotiation is necessary. The quality is almost as good, too.

[jmlm79]

I found have the same problem.

Tivo - Series 3
Receiver - Yamaha RX-V3900
Connection method - HDMI

Whenever I power off my TV, which I do without powering off the receiver, when the TV powers back on, something in the HDMI negotiation causes the output resolution to reset to 1080i no matter what it was set to.

Component video would of course fix this problem as no negotiation is necessary. The quality is almost as good, too.


I have an Australian Tivo, which I understand to be the same as your Series 3.

Also using a Yamaha RX-V3900, connected by HDMI, and using a Harmony 900 RF remote.

Connecting by component isn't an option for me, because I've just bought a new 3D TV that requires HDMI input. Connecting by HDMI directly to the TV isn't an option because the Tivo and all my other AV equipment is hidden away far from the TV, with a single run of HDMI through the ceiling as my connection from the AVR to the TV.

My remote already powers on the TV first, then the AVR... but the delay probably isn't as much as 10 seconds. Can you change the delay in the Harmony settings? Even if you can, waiting 10 secs isn't ideal... you may as well just change the video output settings manually - it's quicker!

Any other ideas anyone?

[c_franklin]

I am experiencing the same problem with a Yamaha RXV367. I opened a support ticket with Yamaha. The first rounds of the discussion haven't gone well. The rep says there is no way the receiver can cause this problem.

I looked up the chips used for the HDMI mux in my receiver. This chip set, along with the chips from several other vendors, utilize a RAM for each HDMI input to store the EDID information (including the supported resolutions/timing of the display). The RAM is loaded from non-volatile memory at receiver power up. If the TV has not yet powered up, Tivo must be seeing what is in their non-volatile default. That default probably only has 720p (at least not 1080i). The last couple of sentences are speculation on my part, but match the behavior of the hardware. I am new to EDID, so definitely correct me if I have it wrong.

I don't blame Tivo for most of this problem. They are just trying to make sure the user doesn't end up with a blank screen. I do wish they would just output 720p in this case and keep the video output selection in Native. Although this might cause an annoying format change once everything has powered up and talking, at least I would not have to go through several menus to change Tivo from 720p Fixed back to Native. I am just venting here. I expect I will get the same excellent customer support from Tivo that I am getting from Yamaha :)

Another thread on the same subject is here:
forums.tivo.com/pe/action/forums/displaythread?rootPostID=10409845

If you have a TivoHD, I don't recommend buying this receiver until this problem is resolved. Based on these threads I would probably be reluctant to buy any Yamaha.

I will post a follow up if anything changes.

[JSearfoss]

This problem is supposed to be fixed in the 14.7 update. Can anyone confirm if it is or not ?

[aforkosh]

The problem of video output settings on a TiVo Premiere not sticking appears to have been solved in system update 14.7. At least the settings now stick on my setup (Via HDMI: Tivo ->Denon Receiver->Sharp TV). See this thread (http://tivocommunity.com/tivo-vb/showthread.php?t=446118&page=2) for further discussion.

[Bigg]

Same issue with a Comcast box, Onkyo 3300 HTIB, and Sony KDL55EX500. Just went component, works 100% now.

[c_franklin]

The first couple of Tivo support tiers couldn't confirm that this problem was addressed with 14.7 on TiVo Premiere. It's likely it was fixed while addressing another issue in the release notes. Because they didn't have a specific problem report they couldn't tie it to a bug fix for the HD.

Bottom line is they have no idea when it might be fixed in the HD. The best advice they gave was for multiple people to call in and complain. That will help elevate its priority.

[Bigg]

Does component support native mode? If it does, that would be a logical solution for the HD.

[c_franklin]

Component is a good work around. Also bypassing the AV receiver and hooking the hdmi direct to the TV works. The second was my choice. The audio is send back to the receiver via optical audio from the TV. It works, its just not as clean as using the receiver to switch the hdmi.

I don't mind the work around for a while, but I am finding posts that are more than 18 months old describing this problem. The work around might end up being permanent. I wished I found the posts before I bought this receiver.

It makes me wonder how tivo "fixed it" on the Premiere. Did they ignore the EDID completely or put some kind of timer to ignore the EDID for a short period of time. It really smells like the root cause of the problem is in the receiver.

[Bigg]

Very interesting, I think you're right, because even my Comcast box was doing it when I turned the receiver on and off. I really hated the whole HDMI system, since it is constantly locking and unlocking as stuff is turned on and off. Unfortunately, most systems don't support 1080p over component, so Blu-Ray players still have to run on HDMI.