View Full Version : Any Florida Comcast Cable Card Users?
04-06-2009, 11:07 PM
Are there any Florida forum readers with HD Tivos using Comcast cable cards? I managed to get my bill for two Tivos cut substantially for a few months recently when customer service agreed I was being overcharged. I then requested a refund going back for months. But after review, they then they jumped my bill right back up even higher than it was before. I am now paying, for each cable card, an additional outlet fee of $7 each, an HDTV fee of $7 each, and a $2 charge for the second cable card in each Tivo. That adds up to $30 for each Tivo. Since I don't rent any cable boxes from Comcast, I don't think I should be charged more than $2 per cable card, or $4 per Tivo. (Note: I have a 3d television with one cable card in it, so that's my one free cable card that comes with the digital service plan I have.)
Anyone else in Florida paying that much, or maybe less?
04-08-2009, 09:21 AM
Every time I've called to get them installed, the drone on the phone had no clue what I was talking about. I last tried about 6 months ago.
04-11-2009, 05:23 PM
If you have a digital package, the first cable card should be free. If you have 2 S cards, then you do have to pay for the second one. The additional outlet fee for the second TiVo is for either the cable card or the converter box, so that is valid as well. You also do need to pay the $7 HDTV on each cable card. I am not sure about M-Card availability in your area, but I have had an M-Card for quite some time here in Palm Beach county, so I would have to assume that you should have them in your area. Once you get an M-card, they only charge for 1 HDTV instead of 2 for each TiVo. The customer service rep had no idea what an M-card was, but the installer knew. If the installer comes with two S-cards, talk to the the installer and find out if they have M-cards in your area. In my experience, they seemed to be the most knowledgeable.
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