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View Full Version : monthly billing - $16.95 vs $12.95


ps56k
12-19-2008, 01:48 PM
just noticed that our monthly billing - after the original year of prepaid -
our billing is $16.95 and yet the website implies that monthly is $12.95 ?

Mindflux
12-19-2008, 03:11 PM
just noticed that our monthly billing - after the original year of prepaid -
our billing is $16.95 and yet the website implies that monthly is $12.95 ?

There's tax for me, it's 12.95 + 8.25% .. but your figure is a bit high. My first month I was billed incorrectly (by a dollar more).. I had to call to get it adjusted. That reminds me I should check on it.

stevel
12-19-2008, 03:38 PM
You have to call TiVo and ask to be switched to the lower rate. I don't know why...

RonDawg
12-19-2008, 04:00 PM
I believe the $16.95 is an old non-MSD rate from a year or two ago, which TiVo has since lowered to the current $12.95.

Note to the OP that if you do ask TiVo to honor the lower rate, they will likely ask you to sign up for another year's contract.