Galleon "save error"

[Berone]

I'm having a problem with Galleon not saving programs. I get the status note "save error". I've rebooted the Tivo as well as the computer (Mac Mini)multiple times. There is usually a partial download before the error, which I've deleted to start the process again. Any ideas?

Thanks,
Anthony

[jtkohl]

I'm having a problem with Galleon not saving programs. I get the status note "save error". I've rebooted the Tivo as well as the computer (Mac Mini)multiple times. There is usually a partial download before the error, which I've deleted to start the process again. Any ideas?

Thanks,
Anthony

I've had a variety of TiVo https: interface hangs in the past few weeks, seems worse since the 11.x software.
If galleon is unable to transfer, try https://<your-tivo-ip>/ and see if you can get anything at all. Usually when I get save errors I can't talk https to the TiVo and it needs a reboot.

[windracer]

Anything in the log files?

You could try deleting Galleon's database. Shut it down, remove everything under the "data" subdirectory and start up the service again. It will re-create the database and the data in it.

I've found clearing this out now and then will resolve strange issues like this.

[Berone]

I'm able to access via https, as well as with itivo, so this time it seems to be a Galleon issue.

I finally figured out where the log is, and I'm seeing this on multiple days:
Dec 17 07:32:47 Mini mdimportserver[12164]: -[ABAddressBook sharedAddressBook] Can't ABACQUIRE_FILE_LOCK Framework/AddressBook/ABAddressBook.m:2746

That doesn't mean anything to me.
I still haven't figured out where the database is, but as I was looking I came across another thread where you recommended that and the other party said that the restored database lost all program descriptions and started re-downloading all of the rules matches. Problem two would just be annoying, but one would be a huge issue. This thread was a year old - do you know if that is still the case with the current version?

Thanks,
Anthony

[windracer]

It could be ... I don't use the rules stuff so I don't have the "re-downloading" problem when I blow away the database.

A quick Google search shows that MDimportserver is something related to Spotlight on the Mac. Not sure how that is related to your ToGo problem though.

[Berone]

Just to update, in case anyone else is having a similar problem: Definitely dumb user error! If the drive you're backing up to is full it really can't copy anything!