Downloads will not complete

[ADG]

Trying to download an HD movie from a Series 3 to Tivo Desktop and the download always stops about halfway through. High powered system running Vista Ultimate. Not sure what other data I need to provide - just ask.

Any thoughts? Thanks.

[Yoav]

Trying to download an HD movie from a Series 3 to Tivo Desktop and the download always stops about halfway through. High powered system running Vista Ultimate. Not sure what other data I need to provide - just ask.

Any thoughts? Thanks.

Is halfway through at approximately 2GB?
If you are using a FAT filesystem or if you are running kaspersky antivirus, it will stop there..

[ADG]

Yes, it's about 2 Gb. My file system is NTFS, but I am using Kaspersky. Is there a way around this? Thanks.

EDIT: Disregard - found the answer on Kaspersky's forum. Thanks again.

[uforia]

I have the same issue, downloads from PC to Tivo quit after around 2GB. My file system is NTFS and I don't use Kaspersky. In fact, I've removed AV altogether and still have the issue, and I'm seeing it on multiple Tivos (S3 and HD), using multiple TTGB servers (TD 2.6.2, pyTivo [wgw-10.15.rc1], and Galleon 2.5.3 and 2.5.4), and have uninstalled numerous other apps that I though may be conflicting. No luck and I'm starting to pull my hair out...

The 2GB issue seems to be pretty consistent, and it's happening on files that used to transfer fine. I'm using XP Pro SP3 and am wired to all Tivos. Any ideas would be greatly appreciated!

[Yoav]

I have the same issue, downloads from PC to Tivo quit after around 2GB. My file system is NTFS and I don't use Kaspersky. In fact, I've removed AV altogether and still have the issue, and I'm seeing it on multiple Tivos (S3 and HD), using multiple TTGB servers (TD 2.6.2, pyTivo [wgw-10.15.rc1], and Galleon 2.5.3 and 2.5.4), and have uninstalled numerous other apps that I though may be conflicting. No luck and I'm starting to pull my hair out...

The 2GB issue seems to be pretty consistent, and it's happening on files that used to transfer fine. I'm using XP Pro SP3 and am wired to all Tivos. Any ideas would be greatly appreciated!

Ermm, in one sentence you say "I'm having the same issue", and in the next you claim you're having a completely different issue. The guy above complained that he can't transfer FROM his tivo to his PC. You're having trouble using Galleon to transfer TO your tivo.

A quick search shows that Galleon version 2.5.2 (http://galleon.sourceforge.net/index.php) fixed the bug you have. I'm guessing you're running a very old version of Galleon...?
(edit: just noticed you're talking about version 2.5.4 in your post.. oh well).

[uforia]

Ermm, in one sentence you say "I'm having the same issue", and in the next you claim you're having a completely different issue. The guy above complained that he can't transfer FROM his tivo to his PC. You're having trouble using Galleon to transfer TO your tivo.

A quick search shows that Galleon version 2.5.2 (http://galleon.sourceforge.net/index.php) fixed the bug you have. I'm guessing you're running a very old version of Galleon...?
(edit: just noticed you're talking about version 2.5.4 in your post.. oh well).

Thanks for kindly pointing out that I don't have the exact same issue. My issue is from PC to Tivo. But as you noticed, it's not the 2.5.2 Galleon bug (I wish it was). It also happens with pyTivo.

I set up another pyTivo on a laptop and pointed at the same files. Same issue. So I'm wondering if the issue is with my source files, although I'm creating these files the exact same way I've always have (DVD rip, rename VOB to .mpg) and I've never had this issue in several years of doing it this way (or at least ever since TTGB came along).

[Yoav]

Well, I'm pretty sure I have no clue... pytivo uses ffmpeg to transcode. I'm pretty sure Galleon does too, but Tivo Desktop doesnt.. so it's not an ffmpeg issue, but it never hurts to see if you can manually transcode the file in ffmpeg (this is a unix invocation, but I'm sure you can figure out the DOS version):

ffmpeg -i <inputfile> -o <outputfile> -vcodec mpeg2video -b 8192k -maxrate 30000k -bufsize 4096k -comment pyTivo.py -ab 384k -ar 48000 -acodec ac3 -copyts -f vob


(yeah I doubt that's the problem.. but hey).

Also, if you change your pyTivo.conf to have
debug=true
under the Server settings, it should output a LOT more info about what's going on.. see if you can figure out why it's crapping out...

Really stupid question but: is your tivo 'full'?

[uforia]

Really stupid question but: is your tivo 'full'?

Not a stupid question... but no, it's not. Same symptoms happen to an S3 and an THD (I have 1 S3 and 2 Tivo HDs).

On the transcoding, they files are already Tivo compatible and are not being transcoded to be sent to the Tivo. I also run pyTivo in console mode so I already see all the debug messages. Nothing obvious reported other than an exception that the transfer was aborted by the host.

[Yoav]

Remaining with my "I have no clue why it's breaking"..

Could your router be terminating connections that take longer than a certain amount of time? Do you have any sort of firewalling enabled? Is the tivo and the PC on the same subnet?. You said you tried 'from' another PC. was it also running the same version of windows with the same software? Are you running any sort of 'security' software that could be terminating the connection after a certain amount of time?

If you're 'really' bored, there are versions of linux out there that boot and run off a CD (like knoppix). If you're REALLY pulling your hair out, you might as well try booting to linux and using pytivo on that -- at least it will help you figure out if it's the PC or the tivo (or the network between).

(yeah just throwing random ideas at you.. I have no clue.. gonna sit this out and hope someone who has seen this happen can help you).

[uforia]

Remaining with my "I have no clue why it's breaking"..

Could your router be terminating connections that take longer than a certain amount of time? Do you have any sort of firewalling enabled? Is the tivo and the PC on the same subnet?. You said you tried 'from' another PC. was it also running the same version of windows with the same software? Are you running any sort of 'security' software that could be terminating the connection after a certain amount of time?

If you're 'really' bored, there are versions of linux out there that boot and run off a CD (like knoppix). If you're REALLY pulling your hair out, you might as well try booting to linux and using pytivo on that -- at least it will help you figure out if it's the PC or the tivo (or the network between).

(yeah just throwing random ideas at you.. I have no clue.. gonna sit this out and hope someone who has seen this happen can help you).

Thanks for the ideas. I've tried most of them. Same subnet, all on one gigabit switch, no firewall or security SW, although I've been suspect about my VOIP router... although the traffic doesn't route through it as the traffic should all be staying on the gigabit switch.

I've considered running Linux in a virtual machine. I may go that route to avoid having to rebuild Windows from scratch to see if that helps....

Thanks for your help....

[sparky365]

I'm having the same problem with trying to transfer from PC to S3. It seems to stop at a point where it would be a chapter change on the DVD. I've tried 20 times to transfer the new X-Files movie I ripped and recoded to MPEG4/H.264. It always terminates the transfer at the same exact point in the movie...16 minutes into the movie. I went back and watched that same seen on my PC (I don't still have the DVD) and there are no glitches in the movie at that point, but It is exactly at a seen change... like a DVD chapter change. None of the other movies I've formated in the same way do this. Could it be a security feature that is getting past the decoder?... I'm running Vista 64 Home Premium and I keep hearing how Microsoft is trying to squash DVD ripping.