quick R10 question

[tgrim1]

I'm giving my dad my R10 which I stopped using in the spring and will be hooking it up for him over the holidays. (He already has D*)

Do I need to call D* first to activate it or do I hook it up and go through the guided setup first.

Thx!

[JimSpence]

If you had deactivated it, then you need to activate it on his account. Make sure that there is no outstanding balance on the R10.

[tgrim1]

there is no outstanding balance, my question is does it matter if I hook it up first and go through the setup or do I call D* first and activate it on his account

or does it even matter what I do first

[TonyTheTiger]

Set it up first.

When you call, the CSR should get you to check that it's working before ending the call. It could save more calls later on.

[rfbluebird]

Be prepared to have them ask him to buy a new access card for $20, that's what I just had to go through. It arrived promptly with 2nd day delivery, but the delay and the expense was annoying.