can't call out

[Mountain Man]

I have a directv tivio from philips it is a series 2. The hard drive died so I had it replaced with a Seagate 500 gb pata/100. The mirror image was installed with the zipper program. The software ver. is 6.2-01-2-151. It also shows up on the system info screen as a Hughes Network System, series 2, HDVR 2.
I have tried every combination to get it to make a call out but it will not complete the call. The first error message said the line was busy when it was not. now it fails while negotiating. I would like to call out to get the latest software. can anyone out there please help. thanks.

[JimSpence]

Do you by any chance have DSL high speed internet?
If so, is the TiVo connected to a DSL filter?

You may also be able to connect it through your high speed since you've zippered it.

[Mountain Man]

I do have dsl and the tivo is connected to a filter. I'll try to call in with out the filter.
don't know what you mean about connecting thru the high speed. I didn't do the setup
and zippering but I was told By my son that he used the zipper to install.

[JimSpence]

Does the unit have an ethernet port? If yes, it can be connected to your network.