Abouna
07-22-2008, 06:38 PM
Well, I had Mediacom here again today, this is now the 3rd visit and the second Cablecard I've had. After spending another 2 hours on the phone with Tivo we basically determined it is probably not the Tivos fault. My "Conditional Access" screen under AUTH says MP, I know it should say S. Unfortunately there doesn't seem to be a way to get Mediacom to understand this.
I hate to give up but I've missed two half days of work now dealing with this and I don't see any light at the end of the tunnel.
UPDATE: I've just had my 5th visit from Mediacom. This marks around 12 hours of my time trying to get this sorted out. Needless to say, I'm not happy. We've tried 3-4 M cards now, talked to countless techs and the job is being escalated to some outfit in New York. Supposed to hear back from them yet again today. I'm going to try 2 S cards next if they can't figure out the AUTH: S vs MP problem that Tivo says is the problem.
I hate to give up but I've missed two half days of work now dealing with this and I don't see any light at the end of the tunnel.
UPDATE: I've just had my 5th visit from Mediacom. This marks around 12 hours of my time trying to get this sorted out. Needless to say, I'm not happy. We've tried 3-4 M cards now, talked to countless techs and the job is being escalated to some outfit in New York. Supposed to hear back from them yet again today. I'm going to try 2 S cards next if they can't figure out the AUTH: S vs MP problem that Tivo says is the problem.