Clearing Tivo Desktop Plus Key from Vista

[lawilson2]

I've been having problems linking to my account using Vista, but it's not Vista because my laptop can link just fine. I used the Tivo Cleaner to remove the program, but it states that it doesn't remove the media access key and the tivo desktop plus key. I want to find where these are in windows and remove them so that I can re-add them which may get my software working properly.

Can anyone tell me where these are located? I assume they are in a Windows system folder or a hidden folder.

[greg_burns]

They are in the registry.

HKEY_CURRENT_USER\Software\TiVo\SharingKeys\TiVoToGo Media
HKEY_CURRENT_USER\Software\TiVo\SharingKeys\TiVoToGo Metadata

What exactly is not working for you?

[lawilson2]

I swear I want to burn my desktop computer and spread its ashes on Lake Michigan. But I digest... :)

I've written about this in another thread, but I cannot link my desktop with my Tivo account. It's not even trying to connect; it just goes to "Unable to link to your tivo account." I thought resetting these keys would do it; it didn't.

[greg_burns]

Have you tried Tivo Desktop 2.6.2?

Tivo Desktop 2.6.2

This version has the following imporvements in Tivo Desktop:

*Improved Reliability of transfers of large recordings to the DVR.
*Reduced memory usage when transferring recordings from the DVR.

For Plus:
*Improved communications with Tivo when linking to Tivo account and handling web video content.
*Improved handling of web video content when pausing or shutting down Tivo server.

[lawilson2]

Have you tried Tivo Desktop 2.6.2?

Yep, does nothing.