SDV Adapter Progress

[frogger22]

hehe that's the understatement of the day. :)

Can you report back when you get any update/news?

So I called Friday afternoon, was put on hold for 10 minutes, just to finally get the response that Cox (VA) is planning to distribute the adapters, they just don't know when. Sorry if I got any ones hopes up. I again got someone who seemed to understand the situation, but unfortunately had no details. I think I am going to establish a new weekly calling ritual.

[fishnose]

Here is the answer I finally got from Cox Northern Virginia customer service after several rounds of email and them pleading ignorance of the tuning adapter.

Dear Mr. Caudle:

Thank you for contacting our Cox Northern Virginia Online Customer Care Team.

Per your request, we've ensued further investigation of the specified topic. Our findings are, at this time, being informed by our Technical Department, that the tentative deployment date is November - December 2008, pending testing.

If it appeases you, we may submit your name to TiVo as an interested tester of this device. Please let me know.

... My name is Connie

That is a truly interesting response, especially since I also received a response from "Connie" of the The Cox Northern Virginia Online Customer Care Team on October 7, 2008 as follows:

"Thank you for contacting our Cox Northern Virginia Online Customer Care Team.

At this time, we do not have any updated information regarding the launch of this equipment, however, you may visit the TiVo website, where more information may be provided. In the interim, the cable industry and TiVo Inc. announced that an external adapter is under development that should enable TiVo® products that use CableCARDs to fully access available digital cable channels without a set-top receiver. In their announcement, TiVo predicted release of the new product sometime in 2008.

While we do not have an exact release date for this adaptor, you may wish to speak with TiVo about their intended launch date.

For future reference, please direct any "OCAP Compliant" complaints to TiVo. More information in regards to this may be found at http://www.opencable.com .

As with any breakout technology, many updates and improvements quickly follow, rendering earlier versions either obsolete or severely hindered in a short period of time.

As a side note: Other local providers are subject to the same limitations. In other words: they too, currently require use of a set-top box to have a full two- way compatibility with their system.

Thank you for the opportunity to serve you regarding this matter.

If you need additional information on other Cox products or services on our fiber optic network, please visit our web site at http://www.cox.com/fairfax . We hope that we have been able to provide you with the information you requested. If we have not, or if we can be of any additional service to you, please do not hesitate to contact us again.

My name is Connie

Thank you for choosing Cox Communications, Your Friend in the Digital Age!

Sincerely,

The Cox Northern Virginia Online Customer Care Team"

It looks like jcaudle's persistence is bearing some fruit and even producing, as in my case, new stock answers to inquiries (and, in his case, even a non-stock answer with various oddly chosen words). Switching to an appropriate SNIDE undertone..., I believe that "we've ensued further investigation" means "I asked some further questions" and "If it appeases you, we may submit your name to TiVo" means "we are hoping that you will stop writing us, if we tell TiVo (or pretend to tell TiVo) that you might be interested in beta testing".

I have long ago told TiVo and Cox that I would like to test the dongle, USB adapter, tuning adapter, etc. and a contact I had made a Cox is holding my name for just such purposes as well. Let's see how (or if) this comes together.

BTW, Milo99, we haven't heard anything from jfranklin in a while after he tried to break into the byzantine maze in Cox technical support/customer service. Did you have any open line to him and does he know how to get more info from "Connie"?

[jmpage2]

It's particularly annoying to see Cox try to blame this on Tivo when they know damn well that Cable Card, which they and other cable companies backed (and developed) were never going to be capable of SDV in the first place.

[ajwees41]

It's particularly annoying to see Cox try to blame this on Tivo when they know damn well that Cable Card, which they and other cable companies backed (and developed) were never going to be capable of SDV in the first place.

The cable cards support it. It's the tivo that does have the hardware, so tivo should be to blame for not working with the cable companies before the orignal S3 came out.:D

[jmpage2]

The cable cards support it. It's the tivo that does have the hardware, so tivo should be to blame for not working with the cable companies before the orignal S3 came out.:D

I think you are mistaken. Cable Cards are not capable of doing SDV without special proprietary hardware per cable system that Tivo never would have had access to in the first place.

The entire point of Cable Card was to level the playing field and SDV with no workaround clearly flies in the face of what Cable Card was supposed to do per the FCC mandate.

[ajwees41]

I think you are mistaken. Cable Cards are not capable of doing SDV without special proprietary hardware per cable system that Tivo never would have had access to in the first place.

The entire point of Cable Card was to level the playing field and SDV with no workaround clearly flies in the face of what Cable Card was supposed to do per the FCC mandate.

Then why are all cable cards 2way?

The cable companies use the same boxes as the due now with SDV so no new hardware is needed except for the Tivo's. It's the tivo hardware that doesn't support 2way.

[jmpage2]

Then why are all cable cards 2way?

The cable companies use the same boxes as the due now with SDV so no new hardware is needed except for the Tivo's. It's the tivo hardware that doesn't support 2way.

Now you're starting to irritate me since you obviously don't know what you're talking about. There is no circuitry in the cable card that allows for 2-way communication. The 2-way communication is handled by the host device. Since there are dozens of different cable systems there was no cost effective way for Tivo to make their boxes 2-way capable. Additionally if you know anything about Cable (as you seem to imply you do) you would understand that without running an OCAP system there is no way that the Tivo would have been allowed to do 2-way communication on the provider network.

It's not Tivos fault that the CC standard sucks as bad as it does or that the Cable Companies almost immediately wanted to jettison it after it was force-implemented. Tivo was handed a pile of crap by cable labs in the form of Cable Cards and they did the best with it that they could. Hopefully Tru-2-Way will be less of a cluster than Cable Card has been.

Why don't you read a little more on CC since you clearly don't know what the hell you are talking about.

A common misconception is that there is a CableCARD 2.0 physical card that will provide two way services and will not be compatible with CableCARD 1.0 certified devices. This is not the case. CableCARD 2.0 host devices will only use either SCards or MCards that also work with CableCARD 1.0.

Interactive CableCARD 2.0 features rely on additional circuitry in the CableCARD Host device, not on the physical card. There is no directionality about the cards. This makes the name "CableCARD 2.0" extremely misleading, since it mostly has nothing to do with the physical CableCARDs.

http://en.wikipedia.org/wiki/CableCARD

[elkyss]

excerpted from the COX FAQ on cablecards:

The first generation of CableCARDs is “one-way,” meaning the service cannot support two-way interactivity. One-way CableCARDs are not capable of accessing interactive program guides (IPG), Parental Controls, Entertainment on Demand (EOD) services, Pay-Per-View (PPV) movies, or special program events. The cable and consumer electronics industries are currently exploring a two-way technology, but its availability has not been determined.

[sieglinde]

After a few phone calls and some Tivo forum conversations, I have discovered that my stupid cable company issued a nice little cable box and called it a converter. I later found the model on the Motorola page. So they don't have a clue.

[Saxion]

This discussion of one-way vs two-way services has nothing to do with CableCARDs, which don't care and work just as well in either type of system. The reason TiVo and all other third-party cable devices are one-way is because the license that CableLabs makes available to third party manufacturers requires that they be one-way. It is thus a licensing problem (and partly a technological problem for not converging sooner on a single unified standard for two-way services). The blame for this lies squarely at the feet of CableLabs and the cable industry.

The next license to be made available to third-party manufacturers will be based on Tru2Way technology, which will use the same CableCARDs in use today and will support two-way services.

[wierdo]

I think you are mistaken. Cable Cards are not capable of doing SDV without special proprietary hardware per cable system that Tivo never would have had access to in the first place.

The entire point of Cable Card was to level the playing field and SDV with no workaround clearly flies in the face of what Cable Card was supposed to do per the FCC mandate.
The CableCARDs themselves aren't the problem; they only deal with access control. The problem lies in the definition of a unidirectional digital cable product and CableLabs' requirement that any box capable in hardware of upstream communication use OCAP (now tru2way). If TiVo had built a box capable of upstream communication, CableLabs would not have approved it without OCAP.

TiVo could have built a two way box, but it would have had to run the cable company's software, not their own.

Thankfully, a compromise has been reached that will in the future allow TiVo to build a box running their software that runs the tru2way stack alongside to handle the two-way stuff, but that doesn't help anything today, or even next year, since they stalled for so many years on doing anything about this.

Basically, a UDCP can't have upstream communication capability, and a two-way box can't (couldn't) run third party software, thus the catch-22.

[ah30k]

excerpted from the COX FAQ on cablecards:

The first generation of CableCARDs is “one-way,” meaning the service cannot support two-way interactivity. One-way CableCARDs are not capable of accessing interactive program guides (IPG), Parental Controls, Entertainment on Demand (EOD) services, Pay-Per-View (PPV) movies, or special program events. The cable and consumer electronics industries are currently exploring a two-way technology, but its availability has not been determined.There is so much mis-information out there on CableCARDs. It is particularly frustrating to see cable companies themselves spreading the mis-information. COX is wrong on this point!

[milo99]

That is a truly interesting response, especially since I also received a response from "Connie" of the The Cox Northern Virginia Online Customer Care Team on October 7, 2008 as follows:

"Thank you for contacting our Cox Northern Virginia Online Customer Care Team.

At this time, we do not have any updated information regarding the launch of this equipment, however, you may visit the TiVo website, where more information may be provided. In the interim, the cable industry and TiVo Inc. announced that an external adapter is under development that should enable TiVo® products that use CableCARDs to fully access available digital cable channels without a set-top receiver. In their announcement, TiVo predicted release of the new product sometime in 2008.

While we do not have an exact release date for this adaptor, you may wish to speak with TiVo about their intended launch date.

For future reference, please direct any "OCAP Compliant" complaints to TiVo. More information in regards to this may be found at http://www.opencable.com .

As with any breakout technology, many updates and improvements quickly follow, rendering earlier versions either obsolete or severely hindered in a short period of time.

As a side note: Other local providers are subject to the same limitations. In other words: they too, currently require use of a set-top box to have a full two- way compatibility with their system.

Thank you for the opportunity to serve you regarding this matter.

If you need additional information on other Cox products or services on our fiber optic network, please visit our web site at http://www.cox.com/fairfax . We hope that we have been able to provide you with the information you requested. If we have not, or if we can be of any additional service to you, please do not hesitate to contact us again.

My name is Connie

Thank you for choosing Cox Communications, Your Friend in the Digital Age!

Sincerely,

The Cox Northern Virginia Online Customer Care Team"

It looks like jcaudle's persistence is bearing some fruit and even producing, as in my case, new stock answers to inquiries (and, in his case, even a non-stock answer with various oddly chosen words). Switching to an appropriate SNIDE undertone..., I believe that "we've ensued further investigation" means "I asked some further questions" and "If it appeases you, we may submit your name to TiVo" means "we are hoping that you will stop writing us, if we tell TiVo (or pretend to tell TiVo) that you might be interested in beta testing".

I have long ago told TiVo and Cox that I would like to test the dongle, USB adapter, tuning adapter, etc. and a contact I had made a Cox is holding my name for just such purposes as well. Let's see how (or if) this comes together.

BTW, Milo99, we haven't heard anything from jfranklin in a while after he tried to break into the byzantine maze in Cox technical support/customer service. Did you have any open line to him and does he know how to get more info from "Connie"?

i've tried getting in touch with him but haven't heard back. he may not be checking the forum any more. When he called me, it was from the Cox help desk, so who knows if it's even possible to find him that way.

I'm going to write them an email and see if i can get on their tester list. that'd be nice

[fishnose]

i've tried getting in touch with him but haven't heard back. he may not be checking the forum any more. When he called me, it was from the Cox help desk, so who knows if it's even possible to find him that way.

I'm going to write them an email and see if i can get on their tester list. that'd be nice


Good luck with the email. It sounds like they have three clearly willing volunteers, I wonder if Cox would care that we at least know of each other over this board. I suppose if they could use it as an excuse, they would!

[milo99]

Good luck with the email. It sounds like they have three clearly willing volunteers, I wonder if Cox would care that we at least know of each other over this board. I suppose if they could use it as an excuse, they would!

good luck indeed... i've been trying to submit an email via their online form all day. keeps crapping out. :rolleyes: sigghhhhhhh

[milo99]

That is a truly interesting response, especially since I also received a response from "Connie" of the The Cox Northern Virginia Online Customer Care Team on October 7, 2008 as follows:

"Thank you for contacting our Cox Northern Virginia Online Customer Care Team.

At this time, we do not have any updated information regarding the launch of this equipment, however, you may visit the TiVo website, where more information may be provided. In the interim, the cable industry and TiVo Inc. announced that an external adapter is under development that should enable TiVo® products that use CableCARDs to fully access available digital cable channels without a set-top receiver. In their announcement, TiVo predicted release of the new product sometime in 2008.

While we do not have an exact release date for this adaptor, you may wish to speak with TiVo about their intended launch date.

For future reference, please direct any "OCAP Compliant" complaints to TiVo. More information in regards to this may be found at http://www.opencable.com .

As with any breakout technology, many updates and improvements quickly follow, rendering earlier versions either obsolete or severely hindered in a short period of time.

As a side note: Other local providers are subject to the same limitations. In other words: they too, currently require use of a set-top box to have a full two- way compatibility with their system.

Thank you for the opportunity to serve you regarding this matter.

If you need additional information on other Cox products or services on our fiber optic network, please visit our web site at http://www.cox.com/fairfax . We hope that we have been able to provide you with the information you requested. If we have not, or if we can be of any additional service to you, please do not hesitate to contact us again.

My name is Connie

Thank you for choosing Cox Communications, Your Friend in the Digital Age!

Sincerely,

The Cox Northern Virginia Online Customer Care Team"

It looks like jcaudle's persistence is bearing some fruit and even producing, as in my case, new stock answers to inquiries (and, in his case, even a non-stock answer with various oddly chosen words). Switching to an appropriate SNIDE undertone..., I believe that "we've ensued further investigation" means "I asked some further questions" and "If it appeases you, we may submit your name to TiVo" means "we are hoping that you will stop writing us, if we tell TiVo (or pretend to tell TiVo) that you might be interested in beta testing".

I have long ago told TiVo and Cox that I would like to test the dongle, USB adapter, tuning adapter, etc. and a contact I had made a Cox is holding my name for just such purposes as well. Let's see how (or if) this comes together.

BTW, Milo99, we haven't heard anything from jfranklin in a while after he tried to break into the byzantine maze in Cox technical support/customer service. Did you have any open line to him and does he know how to get more info from "Connie"?

well now, i was able to send an email finally, and guess what. I got the same canned response from "Connie" that you did. So I sent her a nice reply stating that that's basically BS, and even gave her some links to read. I'm awaiting a response.

[jcaudle]

Maybe Connie isn't a real person, just a name they use for these email inquiries. I had no luck getting answers from regular CSRs....they either didn't understand what SDV was or didn't know what a tuning adapter was. Cox isn't telling them. Connie whoever she is, was a bit cranky in her reply...."if it will appease you" regarding submitting me to beta test the Tuning adapter.

[milo99]

Maybe Connie isn't a real person, just a name they use for these email inquiries. I had no luck getting answers from regular CSRs....they either didn't understand what SDV was or didn't know what a tuning adapter was. Cox isn't telling them. Connie whoever she is, was a bit cranky in her reply...."if it will appease you" regarding submitting me to beta test the Tuning adapter.

and that's what chaffes me. This is part of what i wrote to "Connie":


I completely appreciate that new technologies take time. I even
understand that SDV is deployed by other cable companies to combat the
bandwidth issues. What is not excusable though is the complete lack of
knowledge and training that Cox tech support has on this issue.

I have called tech support numerous times and nobody seems to even
know the impact of SDV to cablecard customers, let alone the solution
this tuning adapter is supposed to provide. someone needs to start
dispersing information to your tech support reps SOON.

if all I have written above is unfamiliar to you, you may want to
simply Google 'cox tuning adapter' and you will find plenty of info on
it, including an example of a letter that Cox Phoenix has sent its
customers telling them that they will be providing these adapters to
customers for free. (you can click on this link to see the letter a
customer scanned and uploaded:
http://www.scribd.com/doc/3210027/Cox-Tuning-Resolver)

You may even want to read this article that summarizes a lot of the progress:
http://www.lightreading.com/document.asp?doc_id=159407&site=cdn

I would appreciate it if someone at Cox NoVa could get some concrete
information and then pass it on to all the tech support reps that
answer customer inquiries so that we, your paying customers, can have
some up to date and *accurate* information.

it's complete BS that their tech support reps have less info than what can be obtained by a simple google search.

[kiko]

I recently send a request to Oceanic about the availability of the Tuning Adapters, since the main timewarner.com page had info about pre-ordering.

Here is their response I got this morning and by the way, Nick seems to be the only "Supervisor" Oceanic has at their call center.

Aloha!

Thank you for your recent inquiry. We expect to have the Tuning Adapter
available within the next 6 months. I will have someone contact you once
they become available.

If you have any further questions, please feel free to e-mail us again
or contact our Customer Care Department at 643-2100. When replying to
this e-mail, please include this message as well as all previous
correspondence regarding this issue.

Thank You for being an Oceanic Time Warner Cable Customer!


Mahalo,
Nick S.
Oceanic Time Warner Cable

[chicagobrownblue]

Well, at least the first TVs with builtin tru2way are in the marketplace:

"CHICAGO, IL (October 15, 2008) — Panasonic (NYSE: PC), the consumer electronics industry leader in the development and application of tru2way technology, and Comcast Corporation (NASDAQ: CMCSA, CMCSK), the nation's leading provider of entertainment, information and communications today announced the arrival of the first tru2way VIERA HDTVs at Abt Electronics in Glenview, IL and officially declared the tru2way platform active in Chicago and Denver. "

Full story on the Panasonic website:

http://www.panasonic.com/

[Revolutionary]

So, anybody been nagging their provider? What good is an online forum of enthusiasts if I can't count on a few "calling will be my life's purpose for the foreseeable future" obsessives to be in the mix? :p

[milo99]

So, anybody been nagging their provider? What good is an online forum of enthusiasts if I can't count on a few "calling will be my life's purpose for the foreseeable future" obsessives to be in the mix? :p

i guess i can give you the response Cox NoVA gave to my diatribe:
Thank you for the information in regards to this adapter.

If you need additional information on other Cox products or services on
our fiber optic network, please visit our web site at http://www.cox.com/fairfax
. We hope that we have been able to provide you with the information you
requested. If we have not, or if we can be of any additional service to
you, please do not hesitate to contact us again.

My name is Pamela
Thank you for choosing Cox Communications, Your Friend in the Digital
Age!

Notice it was "pamela" replying....

to which i responded:
You're welcome for the info. Meantime, can you please put me on some list or on someone's to-do list, to be notified of any news about this adapter that you all may hear? Or ESPECIALLY if you start to roll it out and need testers, i'd happily volunteer to be one.

I'm guessing that you all may start to hear more about this issue because the FCC just levied a fine to Cox NoVa for your use of SDV and not having a deployed alternative for us cablecard customers (you can see the FCC text here:
http://www.fcc.gov/eb/Orders/2008/DA-08-2299A1.html)

thanks,
their reply was interesting:

Absolutely, your name has already been submitted to the appropriate departments. Additionally, while your request has been forwarded to the appropriate departments, news and additions may be viewed each month, found in the 'What's New For Cox' section of your billing statement. If there are any other suggestions or information relative to this topic, please feel free to let us know. We appreciate you keeping us posted.

If you need additional information on other Cox products or services on our fiber optic network, please visit our web site at http://www.cox.com/fairfax . We hope that we have been able to provide you with the information you requested. If we have not, or if we can be of any additional service to you, please do not hesitate to contact us again.

My name is Connie

Connie returns... but meantime, i'm not so sure how good i should feel about the part "your name has already been submitted to the appropriate departments". Hopefully, that's not a blacklist of 'complainers' :)

[ZeoTiVo]

i'm not so sure how good i should feel about the part "your name has already been submitted to the appropriate departments". Hopefully, that's not a blacklist of 'complainers' :)

well have a TEch out to you sometime in 2009, late 2009 :D

[jfranklin]

BTW, Milo99, we haven't heard anything from jfranklin in a while after he tried to break into the byzantine maze in Cox technical support/customer service. Did you have any open line to him and does he know how to get more info from "Connie"?

I'm still here, just wasn't following this thread. Though I did just subscribe to it. Unfortunately I don't know who the people are that you're getting these emails from, but then they are likely actually in NoVA and I'm in Hampton Roads. Only the technical call center for Virginia is in HR, other local operations are mostly still handled in the specific market.

As for the status of the adapters themselves, I don't know anymore than the rest of you do, actually probably less. Your description of the path to information as a Byzantine maze is fairly accurate. I reach people who are just as curious and just as uninformed as I am, people who don't know what I'm talking about, or people that even if they did know what I was talking about aren't letting go of the company line long enough to actually listen to my questions.

I can't say I've given up, I'm just not sure who to ask anymore.

I will definitely pass on anything I get that I can confirm, and not get fired for. (at this point I don't even have anything to tell you that I could get fired for)

[aarong50]

I signed up for Mid Ohio let you guys know when I hear something.

[deaddeeds]

Got a letter from Cox saying they are switching another 50 channels to SDV and trying to pimp off their digital set boxes with this note at the bottom of the letter.

Notice to Tivo Series 3 and HD owners: Cox, along with others in the cable industry, have worked with TiVo Inc to develop and external device called a Tuning Adapter that will allow Tivo Series 3 and TiVo HD devices using CableCARDs to access channels delivered via SDV. Availability of the Tuning Adapter is expected later this year. At that time additional information will be sent to you. The Tuning Adapter will be provided by Cox at no charge. In the interim, continued access to channels delivered with Cox digital set top receiver.

So basically Cox can't even guarantee that they will get the Tuning Adapters out before this major switch over that includes many channels I actually watch. Why won't FIOS come sooner to my neighborhood???

[jcaudle]

Got a letter from Cox saying they are switching another 50 channels to SDV and trying to pimp off their digital set boxes with this note at the bottom of the letter.

Notice to Tivo Series 3 and HD owners: Cox, along with others in the cable industry, have worked with TiVo Inc to develop and external device called a Tuning Adapter that will allow Tivo Series 3 and TiVo HD devices using CableCARDs to access channels delivered via SDV. Availability of the Tuning Adapter is expected later this year. At that time additional information will be sent to you. The Tuning Adapter will be provided by Cox at no charge. In the interim, continued access to channels delivered with Cox digital set top receiver.

So basically Cox can't even guarantee that they will get the Tuning Adapters out before this major switch over that includes many channels I actually watch. Why won't FIOS come sooner to my neighborhood???

and they don't even offer their own crappy dvr for free as an interim gesture...just a stupid cable box. I feel for you...I also live in Fairfax only a mile from FiOS, but they aren't wiring my subdivision.

[4aces4me]

If anyone is a Time Warner customer and wants a SDV adapter for their TIVO, just click on the link at the bottom to order. They expect the SDV Adapter to be available by the end of this year. The link is for Albany NY but the order form is for any state.

http://www.timewarnercable.com/Albany/products/cable/sdv/default.html

:up: :up: :up:

[skaggs]

If anyone is a Time Warner customer and wants a SDV adapter for their TIVO, just click on the link at the bottom to order. They expect the SDV Adapter to be available by the end of this year. The link is for Albany NY but the order form is for any state.

http://www.timewarnercable.com/Albany/products/cable/sdv/default.html

:up: :up: :up:

Please read the thread before you just go ahead and post information. This same information was posted nearly three weeks ago here (http://www.tivocommunity.com/tivo-vb/showthread.php?p=6756494#post6756494).

[JTalbert]

I submitted a complaint to Fairfax County (http://www.fairfaxcounty.gov/dcccp/) and received a call today. Cox has agreed to postpone the switch till Dec 11 or 12th, cant recall, and they took my address to give to Cox who is suppose to contact me about a tuning adapter. I am hoping this means that Cox plans on getting the tuning adapters out before the new switch date. If you have not yet, and you live in Fairfax, file a complaint. The more people that complain, the better :-) FFX CNTY said they were working with cox and the FCC on this, nice to see tax payers dollars working :-)

[sieglinde]

I asked my cable company, Mediacom, and they said they weren't planning on providing the adapters.

[frogger22]

I submitted a complaint to Fairfax County (http://www.fairfaxcounty.gov/dcccp/) and received a call today. Cox has agreed to postpone the switch till Dec 11 or 12th, cant recall, and they took my address to give to Cox who is suppose to contact me about a tuning adapter. I am hoping this means that Cox plans on getting the tuning adapters out before the new switch date. If you have not yet, and you live in Fairfax, file a complaint. The more people that complain, the better :-) FFX CNTY said they were working with cox and the FCC on this, nice to see tax payers dollars working :-)

There is more info specific to Cox of VA and the TA here:
http://tivocommunity.com/tivo-vb/showthread.php?p=6885893#post6885893

[JTalbert]

There is more info specific to Cox of VA and the TA here:
http://tivocommunity.com/tivo-vb/showthread.php?p=6885893#post6885893

Thanks, I saw that post before and was looking for it and over looked it. Thanks much!

[Dr_Zoidberg]

Ironically, I had to call Cablevision in NJ about problems with the couple of SDV channels I get on my cable box attached to my S2. Turns out the channels I was having issues with are being discontinued. I inquired with their tier 1 and tier 2 guys about the tuning adapters. The tier 1 guy said "they'll be available for purchase in 4Q 2008" but he had no further info. The tier 2 guy had less info.

I'm disappointed.

[berkshires]

is there a thread for cablevison(Bronx )?

[KariInWonderland]

Ironically, I had to call Cablevision in NJ about problems with the couple of SDV channels I get on my cable box attached to my S2. Turns out the channels I was having issues with are being discontinued. I inquired with their tier 1 and tier 2 guys about the tuning adapters. The tier 1 guy said "they'll be available for purchase in 4Q 2008" but he had no further info. The tier 2 guy had less info.

I'm disappointed.



What channels are they discontinuing? And they've been saying the same thing about adapters forever now...I had one girl on the phone read me the same info that I found online! They're never going to get these adapters!

[BL]

we just got an announcement in Maine that they will be sending them out in the next few weeks, so there is some hope.

[seggers]

I'm gonna post this in a few threads, I'm so happy.

I just got off the phone with Buffalo TW and they are following up on calls for TAs!!!!!!!!!!!!!!!!!!!!!!! :eek: :D

He did mention something about Jan/Feb :eek: for an install, but at least the email system worked!

He asked if I had a TiVo, what model it was and what sw level it had (interestingly, he wanted at least 11).

So they are coming for those of us in WNY! We can finally get rid of that crappy TW DVR!

Seggers

[JerseyRU]

What channels are they discontinuing? And they've been saying the same thing about adapters forever now...I had one girl on the phone read me the same info that I found online! They're never going to get these adapters!

MOJO and HDnews gone now, soon (January sometime) all Voom channels will be going away.

http://tv.groups.yahoo.com/group/cablevision_digital/messages/65592?threaded=1&m=e&var=1&tidx=1

Article says they are going to be replaced by something else, which means we still need the SDV adapter. Get moving Cablevision!

[Dr_Zoidberg]

Article says they are going to be replaced by something else, which means we still need the SDV adapter. Get moving Cablevision!

That's pretty much what I heard. The HDnews channel is already off the air in my neck of the woods.