View Full Version : MLB Extra Innings guide data missing
erikwurz
03-31-2008, 10:21 PM
I can watch MLB EI on my TiVo but no game information is provided. I have Comcast cable in South Eastern PA.
I wrote a note to TiVo and they responded with this note...
From: "Agent 59932" <lineup@tivo.com>
> Sent: Monday, March 31, 2008 8:52 PM
> Subject: Re: [Tivo lineup] Submitted from TiVo lineup form.
> <<#146137-311180#>>
>
>> Dear Valued TiVo Customer,
>>
>> Thank you for contacting TiVo's Channel Lineup Department. We are unable
>> to add program information to your Pay-Per-View or On Demand Channel.
>> Your cable or satellite provider does not provide program guide data for
>> On Demand, Pay-Per-View, or exclusive sports channels to our data
>> provider. As a result, we are not able to publish the program guide data
>> for our customers.
Is this a global issue or isolated to Comcast?
tivosam
04-01-2008, 09:50 AM
I noticed the same thing this morning as I checked the "To Do" list to see all my Red Sox games lined up for the week. I was unpleasantly surprised to see nothing but an upcoming TBS broadcast scheduled. If Comcast doesn't supply programming info for the baseball season, this sort of renders my Sox wishlist schedule useless. They seem to have all the info for the NHL games, I noticed. Knowing this, I may not have purchased the package...
Any other thoughts or suggestions? Or am I doomed to m-a-n-u-a-l-l-y schedule all of my games?
Comcast Baltimore
tj722
04-01-2008, 12:42 PM
I noticed the same thing this morning as I checked the "To Do" list to see all my Red Sox games lined up for the week. I was unpleasantly surprised to see nothing but an upcoming TBS broadcast scheduled. If Comcast doesn't supply programming info for the baseball season, this sort of renders my Sox wishlist schedule useless. They seem to have all the info for the NHL games, I noticed. Knowing this, I may not have purchased the package...
Any other thoughts or suggestions? Or am I doomed to m-a-n-u-a-l-l-y schedule all of my games?
Comcast Baltimore
This is likely a TiVo/Tribune Media problem with them not providing MLBEI schedule info. It's not correct on zap2it.com either.
I have had the package (from Comcast) before and it has always had guide data, so this should get fixed soon.
erikwurz
04-01-2008, 06:46 PM
I just got off the phone with TiVo support; they did not know whether or not the lineup information would be provided from the service provider. So I just have to wait and see. Interestingly enough I have information for the Hockey package I did not purchase, just as TiVoSam posted.
erikwurz
04-02-2008, 02:18 PM
MLB EI Channel lineup information is available today. Yeah!
tivosam
04-05-2008, 10:18 AM
Yep. The programming info is back in Baltimore. Anyone know why MLBEI does not broadcast every game? No Sox today, April 5th.
bricco
04-05-2008, 02:02 PM
Yep. The programming info is back in Baltimore. Anyone know why MLBEI does not broadcast every game? No Sox today, April 5th.
FOX national blackout. No local games can air in their window.
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